Web Interface - Huawei TE30 User Manual

HUAWEI TE30 Videoconferencing Endpoint
User Guide

12.1 Web Interface

Table 12-1
interface.
Table 12-1 methods for troubleshooting TE30 web interface problems
Problem
A message is
displayed to indicate
that your TE30 failed
to connect to the
Internet or download
images.
Button text is not
fully displayed.
If Internet Explorer 6
is used, the TE30
web interface
responds to
operations slowly.
Issue 01 (2013-03-27)
lists the troubleshooting methods for problems that may arise on the TE30 web
Possible Cause
The latest patches for the
operating system or Internet
Explorer are not installed.
The security level of Internet
Explorer is too high, or your
TE30 IP address has not been
added to the list of trusted sites.
Internet Explorer is set to
ignore the font styles specified
on web pages. In this case, the
font specified by your TE30
cannot be recognized.
The JavaScript engine of
Internet Explorer 6 is not
upgraded, or the required
patches are not installed.
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12 Troubleshooting
Solution
Install the latest patches for the
operating system and Internet
Explorer.
1. From the Internet Explorer
menu bar, choose Tools >
Internet Options.
2. Click the Security tab, Trusted
sites, and then Sites.
3. In Add this Web site to the
zone, enter your TE30 IP
address. Then click Add.
4. Click OK.
1. From the Internet Explorer
menu bar, choose Tools >
Internet Options.
2. Under Appearance on the
General tab, click
Accessibility.
3. In the Accessibility dialog box,
deselect all options.
4. Click OK.
l Install Microsoft Windows
Script 5.7 (recommended).
l Install the patches.
102