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Huawei TE30 User Manual

Videoconferencing endpoint
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HUAWEI TE30 Videoconferencing Endpoint
V100R001
User Guide
Issue
01
Date
2013-03-27
HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei TE30

  • Page 1 HUAWEI TE30 Videoconferencing Endpoint V100R001 User Guide Issue Date 2013-03-27 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...

  • Page 3: About This Document

    Management, Troubleshooting, and Maintenance, which apply to the TE30 web interface, descriptions and configurations in this document apply to the TE30 user interface controlled by the remote control (remote controlled UI for short). To access the menu screen, press on the remote control. You can find the option bar on the left of the menu screen.
  • Page 4 Changes between document issues are cumulative. The latest document issue contains all the changes made in earlier issues. Issue 01 (2013-01-30) This issue is the first official release. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 5: Table Of Contents

    5.1 Connecting an Audio Input Device........................38 5.1.1 Connecting a VPM220..........................38 5.1.2 Connecting a VPM220W.........................39 5.1.3 Connecting Other Audio Input Devices....................40 5.2 Connecting a Speaker............................40 5.3 Configuring Audio............................41 6 Conference............................44 Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 6 10.2.3 Supporting Remote Logins........................88 10.2.4 Setting the Upgrade Password.......................89 11 Web-based Remote Management...................91 11.1 Enabling Web-based Login..........................92 11.2 Configuring the Web Browser........................92 11.3 Logging In to the TE30 Web Interface......................93 Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 7 13.1.5 Querying Logs.............................116 13.2 Software Upgrade............................117 13.2.1 Automatic Upgrade..........................118 13.2.2 Upgrading the TE30 Locally.......................119 13.2.3 Upgrading the TE30 Using the Bootrom System................122 13.2.4 Upgrading the TE30 on Its Web Interface...................123 13.3 Restoring Default Settings..........................124 13.4 Configuring the NTP Server.........................124 13.5 Setting the Sleep and Wakeup Modes......................125 13.6 Setting Number Key Functions........................126...
  • Page 8 HUAWEI TE30 Videoconferencing Endpoint User Guide Contents D Default Settings........................140 E Terminology..........................141 F Acronyms and Abbreviations....................147 Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 9: Te30 Introduction

    User Guide 1 TE30 Introduction TE30 Introduction The TE30 is a compact, easy to install, and easy to use videoconferencing endpoint designed by Huawei. As an all-in-one endpoint incorporating a digital camera and stereo microphone, the TE30 is ready for video communication as soon as it is powered on and connected to a network. It is suitable for executive personnel who want to attend video conferences from their executive offices or conference rooms as well as home users.
  • Page 10 HUAWEI TE30 Videoconferencing Endpoint User Guide 1 TE30 Introduction Network Features Maximum call bandwidth: 4 Mbit/s IP-based network Packet loss concealment Wi-Fi capable Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 11: Installation And Initial Configuration

    About This Chapter Before using your TE30, correctly install and configure it. 2.1 Installing Your TE30 Your TE30 offers multiple installation options. You can use any of them to implement quick deployment. 2.2 Connecting Cables You need to connect cables to your TE30 before using it for conferencing.

  • Page 12: Installing Your Te30

    2-1: Video input: Use the built-in camera in your TE30 as the video input source. Presentation input: Use a VGA cable to connect the TE30 VGA IN port to a computer VGA out port. Audio input: Use the built-in microphone.

  • Page 13: Powering On And Off

    HDMI connector of the integrated cable, and connect the other end to an HDMI cable. Then connect the HDMI cable to the monitor HDMI input port. l The integrated cable and the HDMI conversion cable are provided with your TE30. You need to purchase other cables by yourself.
  • Page 14 User Guide 2 Installation and Initial Configuration With all cables connected correctly, use the power adapter to connect the TE30 to a power supply. The power adapter indicator with then turns on, and the TE30 is automatically powered on. To power off your TE30, press on the remote control, select Shut Down, and follow the onscreen instructions.

  • Page 15: Using The Wizard

    HUAWEI TE30 Videoconferencing Endpoint Quick Start Guide. If a USB flash drive is provided with your TE30, you can also load the configuration file from the USB flash drive to configure your TE30. For details, see the HUAWEI TE30 Videoconferencing Endpoint Quick Installation Guide.
  • Page 16 NOTE This parameter is available on the General screen only when you are configuring the TE30 for the first time. Step 3 Select Next. Set the H.323 parameters by referring to Table 3-2.
  • Page 17 NOTE If you set this parameter to Enable NTP, you must also set NTP server address. NTP address Specifies the mode for your TE30 to The default value is Manual. type obtain the Network Time Protocol (NTP) server IP address.
  • Page 18 The default value is 48. offset Set the Fine-tunes a site name's position upward Value range: 0-96 vertical and downward on the video. The default value is 48. offset Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 19: Network

    With network settings configured correctly, your TE30 can properly communicate with other network devices. 3.1 Setting IP Parameters To use your TE30 on an IP network to implement video communication, correctly set IP parameters, which include the domain name system (DNS) server address, network interface mode, and gateway address.

  • Page 20: Setting Ip Parameters

    User Guide 3 Network 3.1 Setting IP Parameters To use your TE30 on an IP network to implement video communication, correctly set IP parameters, which include the domain name system (DNS) server address, network interface mode, and gateway address. Procedure Step 1 Choose Advanced Settings >...
  • Page 21 Parameter Description Setting Network Specifies the working mode for the The default value is Auto interface network ports on your TE30. detection. mode NOTE l Auto detection: When accessing a If the remote network device you network, your TE30 automatically...
  • Page 22 If you have set NMS server, l Static IP: The network administrator select Static IP for this parameter. assigns an IP address to your TE30. If you select this option, you must also set Local IP address, Subnet mask, and Gateway address.

  • Page 23: Setting H.323 Parameters

    When a GK is used on your videoconferencing system, you can set the site number and name for your TE30. Other endpoints also registered with a GK can then use the site number or name as well as the IP address to call your TE30.
  • Page 24 This parameter is deselected by with the GK on your videoconferencing default. system. l If you select this parameter, the TE30 registers with the GK after being started. After the TE30 successfully registers with the GK, it can call endpoints defined in the address book by their IP addresses, numbers, and names.

  • Page 25: Setting Sip Parameters

    Step 2 Select Save. ----End 3.3 Setting SIP Parameters To prepare your TE30 for video communication using SIP, set SIP parameters, which include the parameter specifying whether to register with a SIP server. Issue 01 (2013-03-27) Huawei Proprietary and Confidential...
  • Page 26 If you select this parameter and the TE30 successfully registers with the SIP server, the TE30 can call endpoints defined in the address book by their IP addresses, numbers, and names. l If you do not select this parameter, the...
  • Page 27 Specifies the site number for your TE30. The site number can consist of digits and letters. If your TE30 registers with a SIP server, endpoints that also register with the SIP Example: 12345 server can dial this site number to call your TE30.

  • Page 28: Setting Wi-Fi Parameters

    Step 1 Choose Advanced Settings > Settings > Network > Wi-Fi > Wi-Fi Client. Select Enable for the Wi-Fi Client parameter. Your TE30 automatically scans for available wireless routers and lists them in the Wireless access point list box. If you need to set a static IP address for your TE30, go to Step 2. Otherwise,...
  • Page 29 HUAWEI TE30 Videoconferencing Endpoint User Guide 3 Network When the TE30 is connected to the router, the status of that router changes to ----End Setting Wi-Fi Hotspot Parameters When the Wi-Fi hotspot function is enabled, other devices can access a Wi-Fi network by connecting to the TE30.
  • Page 30 NONE. l OPEN: If you select this option for NOTE Identity authentication mode, the When the TE30 is connected to a values available for Encryption VPM220, you must set Identity authentication mode to WPA- mode are NONE and WEP.

  • Page 31: Setting Qos Parameters

    Specifies the priority that a network Value range: 0-7 device gives to forwarding the data The default value is 7. packets sent by your TE30. A larger value indicates a higher priority. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 32 Parameter Description Setting Service type Specifies how the data packets sent and The default value is Minimum received by your TE30 are processed on delay. the network. l Normal: Network devices transmit the data packets without special processing. l Minimum delay: Network devices transmit the data packets at the highest rate with the minimum delay.

  • Page 33: Setting Firewall Parameters

    HUAWEI TE30 Videoconferencing Endpoint User Guide 3 Network 3.6 Setting Firewall Parameters With the firewall settings correctly configured, video conferences held using your TE30 are secure. Background The firewall protects your IP network by separating the internal and external network communication data.
  • Page 34 Specifies the listening port on the SIP The default value is 5060. port server with which your TE30 registers. SIP call port Specifies the port your TE30 uses to send The default value is 5060. SIP signaling during communication with remote sites. Local SIP Specifies the SIP listening port for your The default value is 5061.

  • Page 35: Setting Network Diagnostics Parameters

    The default value is 1820. port tool uses to send and receive call signaling during communication with your TE30. RAS source Specifies the port your TE30 uses to send The default value is 1819. port and receive RAS signaling during communication with the network diagnostics tool.

  • Page 36: Display And Camera

    Typically, video devices include video input devices, such as a camera, DVD player, and computer, and video output devices, such as displays. To enable your TE30 to deliver HD video quality, ensure that the video input and output devices support 720p, 1080p, or higher resolutions.

  • Page 37: Configuring Video Output

    Background Your TE30 has two video output ports: VGA OUT and MAIN OUT HD. The MAIN OUT HD port connects to the HDMI connector of the integrated cable. Video is sharper at a higher resolution. Select the video resolution that matches the resolution of the monitor connected to your TE30.
  • Page 38 You can enable this function only when your TE30 is connected to two displays. Step 2 Select Save. Step 3 Choose Advanced Settings > Settings > Video > Video Output. Set the advanced video output...
  • Page 39 VGA. l YPrPb: Select this option if you use a VGA-YPrPb cable to connect the monitor to the TE30 VGA OUT port. l HDMI: Select this option if you use an integrated cable to connect the monitor HDMI port to the TE30 MIC/TV/LAN/ POWER port.
  • Page 40 Stretch: The aspect ratio is changeable. l No stretch: The aspect ratio is not changeable. l Intelligent stretch: Your TE30 crops the video to an appropriate size and stretches the video to full screen while maintaining the original aspect ratio. For example, to...

  • Page 41: Configuring Video Input

    Background Your TE30 has a built-in camera and cannot be connected to external cameras. Your TE30 also provides a VGA IN port, which can be connected to a computer VGA port. Procedure Step 1 Choose Advanced Settings > Settings > Video > Video Input. Set the video input parameters...

  • Page 42: Selecting And Controlling A Camera

    To control a camera, first select it. Background When the TE30 is not in use during a conference, you can only select and control the local camera. When the TE30 is in use during a conference, you can select and control the local and remote cameras.

  • Page 43: Adjusting The Focal Length

    A camera preset remains valid until it is deleted or changed. Table 4-6 lists camera preset specifications. Table 4-6 Camera preset specifications Endpoint Number of Camera Whether Data Is Lost Presets After Restart Local Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 44 ----End Moving a Camera to a Preset If you have saved camera presets for the TE30, you can tap a preset number to apply that preset to the camera. To move a selected camera to a camera preset: Step 1 Select and select Switch Preset.

  • Page 45: Microphone And Speaker

    Your TE30 provides a built-in microphone. Alternatively, you can connect external microphone arrays or other audio devices to the TE30 as audio input sources. Before using the TE30, connect the required audio input devices to the TE30 and set audio input parameters.

  • Page 46: Connecting An Audio Input Device

    VPM220 to connect the HD-AI connector of the TE30 integrated cable to the VPM220 IN port. Once the connection is set up, your TE30 automatically uses the VPM220 instead of its built-in microphone to pick up sound.

  • Page 47: Connecting A Vpm220W

    A confirmation dialog box is displayed. Step 3 Select Confirm. The VPM220W sets up a WPS connection with the TE30 and attempts to obtain an IP address. After the VPM220W obtains an IP address, its indicator is steady blue. ----End VPM220W status indicators quickly provide information about the VPM220W working status.

  • Page 48: Connecting Other Audio Input Devices

    For details, see the HUAWEI VPM220W Microphone Array User Guide and HUAWEI VPM220W Microphone Array Quick Start Guide. 5.1.3 Connecting Other Audio Input Devices You can connect other audio input devices, such as a computer or mobile phone, to the TE30 LINE IN port. 5.2 Connecting a Speaker You can connect your TE30 to external speakers for increased audio output and better audio quality.

  • Page 49: Configuring Audio

    5 Microphone and Speaker Use an audio cable to connect an external speaker to the TE30 LINE OUT port. 5.3 Configuring Audio Before using your TE30 to join a conference, set the audio parameters to gain the best possible audio experience. Procedure Step 1 Choose Advanced Settings >...
  • Page 50 The default value is MIC array collected by audio input devices, only. excluding the microphone array, are transmitted to your TE30 when you turn off the microphone array. l MIC array only: Your TE30 can receive audio signals collected by audio input devices,...
  • Page 51 Press navigation keys on the remote volume control to move the slider. Value range: 0-3 The default value is 3. Sound Effect For details, see Table 8-2. Step 2 Select Save. ----End Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 52: Conference

    With the presentation sharing function, you can connect a VGA input source, such as a computer or DVD player, to your TE30 and share the VGA input source content with remote sites while those sites can still view the video of your site.

  • Page 53: Answering An Incoming Call And Exiting A Conference

    Depending on your configuration, your TE30 automatically answers a call or prompts you to answer a call manually: If you set Answer Mode to Answer call automatically and the TE30 is not in use during a conference, the TE30 automatically answers the call.
  • Page 54 Specifies the site your TE30 The default value is None. during startup automatically calls after startup. l None: The TE30 does not call any sites. l Select site from address book: The TE30 displays the address book screen from which you can specify the site you want your TE30 to call after its startup.
  • Page 55 TE30 calls a specified The maximum value is 10. site after startup. If you set this parameter to 0, your TE30 does not call the specified site after startup. Default call Specifies the default data The default value is 1920kbps.
  • Page 56 Video protocol value. When Video protocol is set to Auto, set this parameter to either of the following: l Smooth: Your TE30 uses a high frame rate to ensure smooth video. l Sharp: Your TE30 uses a high video resolution to ensure sharp video.
  • Page 57 Presentation Specifies the presentation video The default value is Sharp. resolution resolution. l Smooth: Your TE30 uses a high frame rate to ensure smooth video. l Sharp: Your TE30 uses a high video resolution to ensure sharp video.
  • Page 58 Conference line Specifies the type of line used The default value is Auto. type during a conference. If you select Auto and your TE30 has registered with a network gatekeeper (GK), your TE30 preferentially uses H.323 to initiate a conference.

  • Page 59: Initiating A Conference

    This function applies only to the sites defined in the address book. l If only one entry in the address book matches the site name you said, your TE30 calls the site directly. If multiple entries are available, you must manually select the desired site to place the call.

  • Page 60: Sharing A Presentation

    From the Conference History Screen The conference history contains the records of conferences your TE30 initiated or attended and sites your TE30 placed calls to or received calls from. You can select a record from the conference history and initiate the conference.

  • Page 61: Creating A Favorite Conference

    6 Conference Prerequisites You have used a VGA cable to connect the video output port of the presentation source to the TE30 VGA IN port. H.239 has been enabled on your TE30. For details, see Table 6-2. Background During a dual-stream conference using H.239, two independent channels of video streams (that is, the video and presentation) can be transmitted.
  • Page 62 A site wants to obtain the chair control rights to chair the conference. l An anonymous site wants to join an authentication conference. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 63 To modify a favorite conference, select it and press next to the conference. To delete a favorite conference from the favorite conference list, select it and press next to the conference. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 64: Scheduling A Conference

    6.6 Scheduling a Conference On your TE30, you can schedule a specific time to hold a conference. Prerequisites The TE30 has registered with a GK, and the Huawei GK parameter has been selected. For details, see 3.2 Setting H.323 Parameters.
  • Page 65 At your site: Check that the site has registered with the GK or SIP server. Step 2 Press on the remote control. Step 3 Enter the access number of the authentication conference. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 66: Managing The Address Book

    Step 4 Set the call type and rate. NOTE Select the highest rate supported by your TE30 to increase the chance for successful calls. Step 5 Select Call. If the authentication conference is password-protected, the TE30 plays an interactive voice response (IVR), prompting you to enter the password.
  • Page 67 Specifies the line the site uses to The default value is H.323. access the videoconferencing network. l If you select IP, your TE30 uses the protocol specified Preferred IP protocol to call the site. l If you set Category to CT site, the available value for this parameter is SIP.
  • Page 68 Country/Region code value. This parameter is mandatory when Type is set to ISDN or PSTN. Line 1 #1 Specify the numbers your TE30 No default value is set for these uses to call the site. These parameters. Line 1 #2...

  • Page 69: Managing The Network Address Book

    File Transfer Protocol over SSL (FTPS) or File Transfer Protocol (FTP) server LDAP server Managing the FTPS or FTP Network Address Book With FTPS or FTP server parameters set, you can use your TE30 to access the server and download the network address book. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright ©...
  • Page 70 This parameter is selected by data through the SSL and ensure data default. integrity. To improve communication If FTPS is not used, the TE30 uses FTP, security, retain the default which is insecure. value. Local records Specifies whether the following function is...
  • Page 71 The downloaded address book is saved in vCard format. The file name extension is vcf. Managing the LDAP Network Address Book With the LDAP server parameters set correctly, the TE30 can access the LDAP server and search the LDAP network address book for the required sites.
  • Page 72 ----End Searching the LDAP Network Address Book for Sites After the LDAP server parameters are set, your TE30 can communicate with the LDAP server properly. On the Address Book page, you can search for sites stored in the LDAP network address book.
  • Page 73 HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference Icon Description Offline Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 74: Conference Control

    You can customize the conference control functions you wish to display on the Conference control screen to quickly access these functions. 7.2 Performing Conference Control On the TE30, you can manage the audio and video of participant sites by performing conference control operations. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright ©...

  • Page 75: Customizing Conference Control Functions To Be Displayed

    Step 2 Select Save. ----End 7.2 Performing Conference Control On the TE30, you can manage the audio and video of participant sites by performing conference control operations. The chair site has access to all conference control functions. Non-chair sites have access to only four conference control functions: Request chair, Request floor, View site, and Revoke chair.
  • Page 76 During a conference, the chair site can lock the presentation sharing right of a single site or the entire conference. NOTE Before using this function, ensure that the MCU and service software used along with your TE30 support this function. To lock the presentation sharing right of a single site, select Lock Conference and then that site.
  • Page 77 : indicates that the speaker of the site is muted. You can press to unmute the speaker. Request Chair The conference chair site can use more conference control functions than other sites. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 78 If the voice activation threshold is not exceeded, the conference status does not change. To disable voice activation, select Disable from the Voice Activation drop-down list box. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 79 If a conference is complete before the scheduled time, you can use this function to end it in advance. To end a conference, select End Conference or press on the remote control on the Conference Control screen. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 80: Video And Audio

    During a conference, you can hide the video of your site if you do not want the video to be seen by remote sites. When this function is enabled, the video of your site is displayed as a blue screen at remote sites. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 81: Adjusting Video Display Effects

    Step 2 Move the slider to adjust the sampling phase. ----End 8.1.3 Setting Video Parameters On your TE30, you can set its video parameters, including the video mode, noise reduction, and video resolution. You can view the video result of your settings on the monitor connected to your endpoint.
  • Page 82 Shutter speed: adjusts the shutter speed. l Iris: adjusts the aperture. l Red gain: adjusts the brightness of red signals. l Blue gain: adjusts the brightness of blue signals. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 83: Customizing Onscreen Status Icons

    Display > Packet Loss Threshold. By comparing the packet loss rate on the current network with threshold A and threshold B, the TE30 determines whether to display the packet loss rate icon on the remote controlled UI. The policy is as follows:...

  • Page 84: Adjusting Audio Effects

    LINE IN port to be heard at remote sites. selected by default. Bass Adjusts the equalizers by moving the sliders. Value range: -6 dB to +6 Middle The default value is Treble +0dB. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 85: Adjusting The Speaker Volume At Your Site

    – Local video in full screen – Combination of the local video, remote video, local presentation, and remote presentation in PiP, two-pane, or three-pane mode Figure 8-1 Screen layouts Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 86: Selecting Video Sources

    The icon for the local presentation disappears if the local presentation source is disconnected from the TE30. The icon for the remote presentation disappears if the remote presentation sharing stops. Before a conference starts, you can set the position of the PiP window on the screen. For details, Table 4-4.
  • Page 87 NOTE For details about how to display the preceding icon, see 8.1.4 Customizing Onscreen Status Icons. ----End Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 88: Captions

    User Guide 9 Captions Captions About This Chapter You can create a caption on your TE30. In addition, you can share the caption with remote sites during a conference. Your TE30 supports T.140 and non-T.140 captions. Table 9-1 describes the differences between these two types of captions.
  • Page 89 After you create a banner or caption, you can share it with remote sites. 9.4 Sending an Instant Message During a conference, you can send instant messages to remote sites. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 90: Specifying Caption Settings

    The default value is Half transparent. Scrolling Specifies the percentage of the banner or The default value is 10%. speed bottom caption height to the entire screen. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 91: Creating A Banner Or Caption

    9.3 Sharing a Banner or Caption After you create a banner or caption, you can share it with remote sites. Prerequisites The TE30 is in use during a conference, and a banner or caption has been created. Issue 01 (2013-03-27) Huawei Proprietary and Confidential...

  • Page 92: Sending An Instant Message

    During a conference, you can send instant messages to remote sites. Prerequisites The TE30 is in use during a conference. Both the sending and receiving parties support T.140 captions. For details about how to configure T.140 caption parameters, see Table 9-2.

  • Page 93: Security

    About This Chapter Your TE30 provides security features and configurations. 10.1 Security Features Your TE30 provides a variety of security features, including protocol anti-attack measures and authentication on debug users, web interface users, and web requests. Issue 01 (2013-03-27) Huawei Proprietary and Confidential...

  • Page 94: Security Features

    Debug User Authentication To debug your TE30, you must log in with the required user name and password in Telnet or Secure Shell (SSH) mode. Telnet clients use plaintext to communicate with the TE30. By default, the Telnet login function is disabled.

  • Page 95: Specifying Security Settings

    Robustness testing tools are used to scan protocols to ensure that no high-risk vulnerability exists. By default, the TE30 uses FTPS to encrypt data through the Secure Sockets Layer (SSL) to ensure data integrity. 10.2 Specifying Security Settings Security settings include those for the administrator password and upgrade password.

  • Page 96: Supporting Remote Logins

    Step 2 Select Save. ----End 10.2.3 Supporting Remote Logins You can specify whether remote users can log in to the TE30 to manage it using the TE30 web interface, SSH, or Telnet. Web-based Login Step 1 Choose Advanced Settings > Settings > Secured > Web Login. Set the web-based login...

  • Page 97: Setting The Upgrade Password

    Step 2 Select Save. ----End 10.2.4 Setting the Upgrade Password You can set the password required to upgrade the TE30 software using the upgrade tool and web interface. Step 1 Choose Advanced Settings > Settings > Secured > Upgrade password. Set the upgrade...
  • Page 98 HUAWEI TE30 Videoconferencing Endpoint User Guide 10 Security Step 2 Select Save. ----End Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 99: Web-Based Remote Management

    TE30, while common or API users can customize only personal settings. A user who uses the remote control to operate the TE30 has higher rights than any user who logs in to the TE30 using the TE30 web interface. The former can grant the control right to or revoke the control right of the latter.

  • Page 100: Enabling Web-Based Login

    Step 5 Select Trusted sites and then Sites. The Trusted sites dialog box is displayed. Step 6 In the Add this website to the zone text box, enter your TE30 IP address. Then select Add. Step 7 Select Close. Step 8 Select the Privacy tab. Then move the slider to Medium.

  • Page 101: Logging In To The Te30 Web Interface

    User Guide 11 Web-based Remote Management 11.3 Logging In to the TE30 Web Interface To remotely manage the TE30 in web mode, log in to its web interface. Procedure Step 1 Open Internet Explorer. Step 2 In the address box, enter the TE30 IP address, such as 10.10.10.10.

  • Page 102: Getting To Know Web Interface Functions

    11.4.1 Importing and Exporting an Address Book From the TE30 web interface, you can export an address book to the local computer or a server. This facilitates site information editing. You can also import a modified address book to the TE30 after which the records in the address book are displayed on the address book page.

  • Page 103: Importing And Exporting Settings

    Background Your TE30 can start properly even if no license file is loaded on it or the loaded license file expires. After the TE30 starts, you can set parameters, import license files, upgrade software, and place calls at a rate of up to 768 kbit/s.

  • Page 104: Customizing Shortcut Bar And Desktop Icons

    The new license file takes effect after you restart the TE30. ----End 11.4.4 Customizing Shortcut Bar and Desktop Icons You can customize the shortcut bar and desktop icons on the TE30 web interface so you can conveniently perform desired operations using these icons. Background The following procedure uses customizing shortcut bar icons as an example.

  • Page 105: Conference Control Page

    CAUTION This section does not apply if the TE30 is connected to an IMS network and the conference is managed by the portal provided by the IMS. Template for Viewing Sites in Turn You can preset and save a site viewing order in a template.

  • Page 106: Importing A Certificate

    The recording server is online. NOTE Check the recording server's online status from RM. Your TE30 is in a multipoint conference hosted by a standalone MCU, such as the HUAWEI VP8660. The ongoing multipoint conference supports recording. Your site is chairing the conference.

  • Page 107: Backing Up Settings

    The Installation page is displayed. Step 2 Click One-Click Backup. Step 3 On the One-Click Backup page, click Back Up Settings. The TE30 then starts to create a configuration backup file. You are notified when the backup is complete. ----End...
  • Page 108 10.2.3 Supporting Remote Logins. Procedure Step 1 Log in to the TE30 web interface. Choose Device Control > Video Control. NOTE When you are on the Video Control page, appears on the endpoint display to indicate that video monitoring is enabled.

  • Page 109: Troubleshooting

    12 Troubleshooting Troubleshooting About This Chapter This chapter describes the problems you might encounter when using your TE30 and provides solutions. To adopt certain solutions described in this chapter, you may need to access the Advanced Settings > Settings and Advanced Settings > Diagnostics screens. If the Advanced Settings screen is password protected, you must enter the required password for access.

  • Page 110: Web Interface

    HUAWEI TE30 Videoconferencing Endpoint User Guide 12 Troubleshooting 12.1 Web Interface Table 12-1 lists the troubleshooting methods for problems that may arise on the TE30 web interface. Table 12-1 methods for troubleshooting TE30 web interface problems Problem Possible Cause Solution...

  • Page 111: Network

    TE30 has reached connection attempts are connections to break, before you try the limit. frequent, the connection limit, to access the TE30 by Telnet. which is 7, is easily reached. For example, when network faults are rectified immediately after they occur, Telnet...
  • Page 112 The TE30 does not respond to Telnet to the TE30. If you fail to video of your site but remote control operations. operate the TE30, it is cannot display the malfunctioning. In this case, restart remote controlled the TE30.
  • Page 113 If the video quality is poor, faults conference, the occur in the local video module. In video of a remote site this case, send the TE30 to the local is not clear. For distributor for maintenance. example, there are The remote camera is set to...
  • Page 114 The video settings of the Retain the default values for the bright or too dark. monitor are inappropriate. video parameters on the TE30 and monitor. The camera is faulty. Send the TE30 to the local distributor for maintenance.

  • Page 115: Audio

    If the TE30 volume is adjusted to the lowest, restore the volume to its default value. l If the audio cable is connected...

  • Page 116: Conference Initiation

    The audio cable is connected insecurely. In this case, reconnect the audio cable to the TE30. While the TE30 is in A loopback test is being Stop all local and remote loopback use during a performed at your site.
  • Page 117 1. Verify that the TE30 is not connected to an IP network. connected to an IP network. Specifically, the LAN indicator on the rear panel of the TE30 is steady green. 2. From the remote controlled UI, choose Advanced Settings >...
  • Page 118 IP network. connected to an IP network. remote site using the Specifically, the LAN indicator IP address of the on the rear panel of the TE30 is remote site. steady green. 2. From the remote controlled UI, choose Advanced Settings >...
  • Page 119 1. Verify that the TE30 is an IP network. connected to an IP network. Specifically, the LAN indicator on the rear panel of the TE30 is steady green. 2. From the remote controlled UI, choose Advanced Settings > Diagnostics > Network Test.

  • Page 120: Conference Control

    Table 12-6 Methods for troubleshooting conference control problems Problem Possible Cause Solution While the TE30 is in A site in the conference is being Ask the chair site to stop site use during a broadcast, and all the sites must view broadcast.

  • Page 121: Viewing Help On The User Interface

    Technical support hotline: +0086-4008229999 In case of emergency, you can call the technical support hotline. Before making a call, power on the TE30 so that you can access the related pages during the call and get the following information available: –...

  • Page 122: Maintenance

    The Network Time Protocol (NTP) server is used for system synchronization and ensures time accuracy. 13.5 Setting the Sleep and Wakeup Modes Your TE30 supports the sleep and wakeup modes. You can set the sleep, automatic startup, and automatic shutdown times. 13.6 Setting Number Key Functions You can configure the number keys on the remote control to implement two-stage dialing or camera preset control.

  • Page 123: Preventive Maintenance

    CAUTION If any of the items does meet the requirements, power off the TE30 and take measures to improve the environment. Ensure that the TE30 is used only when all the listed items meet the requirements.

  • Page 124: Viewing System Status

    Specification information: includes audio, video, ports, bandwidth, SIP, built-in MCU, dual stream, security, and other main features of the TE30. 13.1.5 Querying Logs Your TE30 logs all non-query events in real time, including user activities and commands. The logs help with device maintenance, fault identification, and auditing. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright ©...

  • Page 125: Software Upgrade

    13 Maintenance Background Your TE30 can store a maximum of 100,000 log records. When the memory for recording logs is full, new logs can still be recorded. The latest log will simply replace the oldest one. Logs are sorted by time. You can turn pages to view more entries. To display the details of a log, scroll to the log and select Details.

  • Page 126: Automatic Upgrade

    Obtain the current software version. Back up the settings on the TE30, such as the communication settings and address book. 13.2.1 Automatic Upgrade With the automatic upgrade function enabled and automatic upgrade parameters set, your TE30 obtains upgrade files from the specified server and installs the upgrade files when the preset upgrade interval arrives.

  • Page 127: Upgrading The Te30 Locally

    You can use a computer to locally upgrade the TE30. Before the upgrade, ensure that: The target software is saved to the computer. The computer is connected to the TE30 using a straight-through cable, crossover cable, or switch. Upgrading a Single TE30 You can upgrade a single TE30 using the upgrade program installed on a computer.
  • Page 128 You can upgrade multiple TE30s in batches using the upgrade program installed on a computer. Procedure Step 1 Power on the computer and TE30. Step 2 Extract the compressed software upgrade package on the computer. Step 3 Run UpgMaster.exe to display the window shown in Figure 13-2.
  • Page 129 You can upgrade specified software modules using the upgrade program installed on the computer. Procedure Step 1 Power on the computer and TE30. Step 2 Extract the compressed software upgrade package on the computer. Step 3 Run UpgMaster.exe to display the window shown in Figure 13-2.

  • Page 130: Upgrading The Te30 Using The Bootrom System

    Step 11 In the displayed dialog box, enter the upgrade password and click OK. ----End 13.2.3 Upgrading the TE30 Using the Bootrom System If upgrading the TE30 using its normal system fails, you can use the bootrom system to complete the upgrade Prerequisites A copy of the target software is available on the computer.

  • Page 131: Upgrading The Te30 On Its Web Interface

    NOTE At this time, the TE30 has two IP addresses available: the static IP address of the normal system and the default IP address (192.168.1.1). If the normal system IP address cannot be used for connection setup or the TE30 fails to obtain any IP address because of the dynamic IP address or other causes, you can use the default IP address for upgrades.

  • Page 132: Restoring Default Settings

    Information > Version. l Press and hold the MODE button for about 10 seconds, and the TE30 will be restored to its default settings and restart. After the TE30 is restored to its default settings, its IP address is reset to 192.168.1.1.

  • Page 133: Setting The Sleep And Wakeup Modes

    ----End 13.5 Setting the Sleep and Wakeup Modes Your TE30 supports the sleep and wakeup modes. You can set the sleep, automatic startup, and automatic shutdown times. To reduce power consumption, you can configure your TE30 to enter sleep mode after it has been idle for a predefined period of time.

  • Page 134: Setting Number Key Functions

    When the automatic shutdown time arrives, the TE30 displays a dialog box and begins a 10- second countdown. If you select No, the TE30 will not power off. If you select Yes, or do not select any option within 10 seconds, the TE30 automatically powers off.

  • Page 135: Using Diagnostics Methods

    ----End 13.7 Using Diagnostics Methods On the TE30, you can perform the following diagnostic tests: sound and color bar tests, network tests, loopback tests, and remote control tests. Choose Advanced Settings > Diagnostics. Use the diagnostics methods available on the displayed Diagnostics screen.
  • Page 136 Loopback Tests During a loopback test, your TE30 transmits audio or video data through a channel to simulate actual working conditions and tests whether the output is satisfactory. You can perform a local loopback test to check the network connection at your site or a remote loopback test to check the network connection at a remote site.
  • Page 137 Before a network test, ensure that your TE30 is connected to an IP network and IP parameters are set correctly. If your TE30 is on a public network: In IP address, enter an IP address that is in a different network segment from your TE30 IP address. Then select Start. If the test is successful, the gateway settings and IP address of your TE30 are correct.

  • Page 138: A Safety Precautions

    RF cable, and then contact the appointed maintenance center. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 139 If the battery fluid goes into your eyes, do not rub your eyes. Rinse your eyes with water immediately and seek medical assistance. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 140 2002/95/EC of the European Parliament and of the Council). For more information about the REACH compliance of the device, visit the website www.huaweidevice.com/certification. You are recommended to visit the website regularly for up-to-date information. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 141 Huawei WEEE stratagem in the word. Most of the materials in TE30 are recyclable, and our packaging is designed to be recycled and should be handled in accordance with your local recycling policies.
  • Page 142 If this device is modified without authorization from Huawei, the TE30 may no longer comply with FCC requirements for Class B digital devices. In that a case, your right to use the TE30 may be limited by FCC regulations. Moreover, you may be required to correct any interference to radio or television communications at your own expense.

  • Page 143: B Technical Specifications

    HUAWEI TE30 Videoconferencing Endpoint User Guide B Technical Specifications Technical Specifications Knowing technical specifications of the TE30 helps you better use it. Table B-1 lists the technical specifications of the TE30. Table B-1 Technical specifications Category Item Specifications Standards compliance Multimedia frame protocol ITU-T H.323 and IETF SIP...
  • Page 144 Other video features VideoIntensifier, ViewProcessing, and Super Error concealment Audio Input Microphone array and 3.5 mm LINE IN port Output HDMI and 3.5 mm LINE OUT port Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 145 Camera presets: 30 for the local camera and 16 for a remote camera Automatic white balance (AWB), automatic exposure (AE), and autofocus (AF) Three picture modes: standard, vivid, and natural Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 146 White balance Automatic and manual NOTE The dimensions may vary depending on the actual product. The dimensions provided in the preceding table are for your reference only. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 147: C Videoconferencing Room Layout

    C Videoconferencing Room Layout Videoconferencing Room Layout When using the TE30, pay attention to your sitting posture to avoid problems associated with your back. Do not stare at the monitor screen for a long time. This may harm your eyes or blur your vision.
  • Page 148 User Guide D Default Settings Default Settings To better use your TE30, get to know the default values of common user names and passwords. Table D-1 lists the default user names and passwords for the TE30. Table D-1 Default user names and passwords...
  • Page 149 4CIF defines a video resolution of 704 × 576 pixels. 4SIF 4SIF defines a video with a resolution of 704 × 480 pixels and using progressive scanning. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 150 (such as a computer desktop). The two channels of videos can be displayed on two displays. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 151 4:2:0 sampling scheme. It also has a backward-compatible trick for sending still picture graphics with 704x576 luma resolution and 352x288 chroma resolution (which was added in a later revision in 1993). Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 152 Ensure that the aspect ratio of the video remains unchanged. For example, to change a wide-screen video to a narrow-screen video, crop the left and right edges of the wide- screen video, and then stretch the video to full screen. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 153 Start sharing local-site presentation with remote sites. stop broadcasting (site) Stop broadcasting a site. The other sites stop viewing the site. stop presentation Stop sharing local-site presentation with remote sites. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 154 XGA, the Extended Graphics Array, is an IBM display standard introduced in 1990. Today, it is the most common appellation of the 1024×768 pixels display resolution, but the official definition is broader than that. Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 155 Basic Rate Interface Channel Associated Signaling Charge Coupled Device Common Channel Signaling CDMA Code Division Multiple Access Common Intermediate Format Cyclic Redundancy Check CVBS Composite Video Base Signal Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 156 High Definition Multimedia Interface IP multimedia subsystem LDAP Lightweight Directory Access Protocol Multipoint Control Unit Network Address Translation NTSC National Television Standards Committee Phase Alternating Line PPPoE PPP Over Ethernet Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 157 SubMiniature version B connector SXGA Super Extended Graphics Array Universal Serial Bus Video Graphics Array WCDMA Wideband Code Division Multiple Access Wi-Fi Wireless Fidelity Wake on LAN Extended Graphics Array Issue 01 (2013-03-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

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