The Mouse Or Keyboard Do Not Operate; The Display Is Not Showing Windows; An Sd Memory Card Cannot Be Accessed - Mitsubishi Electric MELSEC iQ-R Series User Manual

34.17

The Mouse or Keyboard do not Operate

Check item
Does the mouse cursor move?
Is an error related to the power surge on the USB port displayed on the
Windows display?
Does the keyboard react?
Is input from the keyboard possible?
Are any USB3.0 devices being used?
34.18

The Display is not Showing Windows

Check item
Is the HDMI cable connected correctly?
Is the HDMI cable broken?
Is the display broken?
Is an HDMI device whose bus power supply is out of the specification
connected?
34.19

An SD Memory Card cannot be Accessed

Check item
Is an SD memory card inserted into the SD memory card slot?
Is the drive name of the SD memory card displayed correctly?
Is the SD memory card broken?
Corrective action
• Try the operation again after a while.
• Check that a mouse is connected to a USB port.
• Connect a mouse that has once been connected to the USB port. If it does
not work, then replace the mouse.
• Connect the mouse to another USB port, and check whether the mouse is
operable. If the mouse can be operated, error related to the power surge on
the USB port may occur. If the mouse cannot be operated, the mouse may
have a failure.
The USB device may have a malfunction or the used USB devices may
consume larger current than the maximum value of the bus power supply.
Take a corrective action by following the following descriptions:
Page 260 A USB Device does not Operate
• Try the operation again after a while.
• Check that the keyboard is connected to a USB port.
• Connect a keyboard that has once been connected to the USB port. If it
does not work, then replace the keyboard.
Connect a keyboard that has once been connected to the USB port. If it does
not work, then replace the keyboard.
Connect to a USB port supporting USB3.0.
Corrective action
Connect the HDMI cable correctly.
Replace the HDMI cable.
Replace the display.
The HDMI device may consume larger current than the maximum value of the
bus power supply. Replace the HDMI device.
Corrective action
Turn the power of this product OFF and insert an SD memory card into the SD
memory card slot.
Format the SD memory card in Windows. Use an SD memory card that is
compatible with this product.
Replace the SD memory card.
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34.17 The Mouse or Keyboard do not Operate
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