The Windows Shutdown Function Cannot Be Performed; The Bus Reset Function Cannot Be Performed - Mitsubishi Electric MELSEC iQ-R Series User Manual

34.8
The Windows Shutdown Function cannot be
Performed
Check item
Is the input (X) set to "X Input Setting to Shut Down Windows" turned ON?
Is the input (X) of a module controlled by the host CPU set to "X Input Setting
to Shut Down Windows"?
Is the input (X) set to "X Input Setting to Shut Down Windows" turned from ON
to OFF in a period shorter than the refresh cycle or within 1 second?
Is an error message displayed on Windows?
Is Windows starting up or shutting down?
Is Windows locked?
Does Windows freeze, or does an system error occur?
Is this product started in a mode other than the normal mode?
Does a major error (such as a WDT error) occur in this product?
34.9

The Bus Reset Function cannot be Performed

Check item
Is this product mounted on CPU No.2, No.3, or No.4 in a multiple CPU
system?
Is the remote BUS RESET setting enabled?
Has any major error such as hardware failure occurred?
Corrective action
Check the parameters, and turn the set input (X) ON.
Check the parameters, and take the following actions:
• Review the setting so that the input is to be the one of a module controlled
by the host CPU, and perform the Windows shutdown function again.
• Set the setting to import the input of a module controlled by another CPU
module.
Review the system so that the input (X) turns ON for a period longer than the
refresh cycle and 1 second or more.
Check if there are any problems in Windows that prevent Windows from
shutting down or completing the shutdown processing, such as when the
shutdown is performed while a program is running or a file is overwritten. If
any problems are found, shut down Windows again after solving the problems.
Shut down Windows after the startup completes.
When Windows is shutting down, wait until the shutdown completes.
Shut down Windows after unlocking the Windows lock screen.
Shut down Windows after restarting Windows forcibly.
Turn the power of this product OFF and ON or reset the hardware.
Shut down Windows after Windows starts.
Corrective action
Reset CPU No.1.
Perform the bus reset function again after setting "Enable" for the "Remote
Bus Reset Setting" in CPU parameters.
If such a major error occurs, reset the hardware or turn the power of the
system OFF and ON.
34 TROUBLESHOOTING BY SYMPTOM

34.8 The Windows Shutdown Function cannot be Performed

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