Huawei SmartLogger1000 User Manual page 242

SmartLogger1000
User Manual
Figure 7-53 Setting email parameters
Table 7-12 Troubleshooting
Error Code Troubleshooting Suggestion
1. Check whether the DNS server
0x2002
2. Check whether the domain
3. Check whether the network
Issue 12 (2019-01-15)
 SMTP Server can be set to the domain name or IP address of the SMTP server.
If it is set to the domain name of the SMTP server, ensure that the address of the DNS server is set
correctly.
 Encryption mode: Set the encryption mode supported by mailboxes. Encryption is supported by
most of the mainstream mailboxes such as Outlook, @qq.com, @126.com, @163.com, and
@sina.com.
 SMTP Port specifies the port used for sending emails.
 User name and Password specify the user name and password used for logging in to the SMTP
server.
 Send address specifies the sender's email address. Ensure that the sender's email server is the same
as the server specified by SMTP server.
 You can click Send test mail to check whether the SmartLogger can successfully send emails to
users.
address is correct.
name or IP address of the
SMTP server are correct.
communication between the
SmartLogger and DNS is
normal.
Copyright © Huawei Technologies Co., Ltd.
Error Code Troubleshooting Suggestion
1. Try again later.
0x2003
2. Check whether the domain name
or IP address of the SMTP
server are correct.
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