Restarting The Cisco Callmanager - Cisco ATA186-I1 Administrator's Manual

Restarting the Cisco CallManager

Symptom
executable-file upgrade method.
Symptom
Symptom

Restarting the Cisco CallManager

If you need to restart the Cisco CallManager after a signaling image upgrade, follow the steps below:
Procedure
Step 1 Open your web browser
Access the CallManager administration page:
Step 2
http://<IP address>/ccmadmin
From the Application menu, select Cisco CallManager Serviceability.
Step 3
From the Tools menu, Control Center.
Step 4
From the Servers list, choose the applicable Cisco CallManager. Select only the Cisco CallManager
Step 5
from the list.
Click the Restart button if available. If this button is not available, click Stop then click Start.
Step 6
Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide for SCCP (version 3.0)
8-4
Voice prompt returns Upgrade failed message. This can only occur if you are using the
You have entered an incorrect IP address.
Possible Cause
Enter the correct IP address.
Recommended Action
Possible Cause Software image is corrupted.
Upgrade software image.
Recommended Action
No dial tone.
No user ID was entered.
Possible Cause
Recommended Action Enter the correct user ID.
Incorrect dial tone.
Check the web interface for your DialTone setting. The default is U.S.
Possible Cause
Set the correct country DialTone value.
Recommended Action
Chapter 8 Troubleshooting
OL-4652-01