1. Manuals
  2. Brands
  3. Cisco Manuals
  4. Adapter
  5. ATA186-I1
  6. Administrator's manual

Cisco ATA186-I1 Administrator's Manual

Analog telephone adaptor
Hide thumbs Also See for ATA186-I1:
Table of Contents

Advertisement

Quick Links

Download this manual
Cisco ATA 186 and Cisco ATA 188
Analog Telephone Adaptor
Administrator's Guide for SCCP
(version 3.0)
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Text Part Number: OL-4652-01

Advertisement

Table of Contents
loading

Related Manuals for Cisco ATA186-I1

Summary of Contents for Cisco ATA186-I1

  • Page 1 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Text Part Number: OL-4652-01...
  • Page 2 You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: •...

  • Page 3: Table Of Contents

    Additional Supported Signaling Protocols Other Supported Protocols Basic Services Fax Services Pre-call and Mid-call Services Pre-call Services Mid-call Services Installation and Configuration Overview Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 4 Resetting the Cisco ATA Using Cisco CallManager Upgrading the SCCP Signaling Image Adding the Cisco ATA to the Cisco CallManager Device Type Information Adding Cisco ATAs Manually Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 5 StaticNetMask DNS1IP DNS2IP VLANSetting CA0orCM0 and CA1orCM1 EPID0orSID0 and EPID1orSID1 LBRCodec MediaPort Domain Audio Configuration Parameters AudioMode NumTxFrames Operational Parameters CallerIdMethod Polarity FXSInputLevel Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 6 Enable Fax Pass-through Mode Disable Fax Relay Feature Using FAX Mode Configuring the Cisco ATA for Fax Mode Configuring the Cisco IOS Gateway for Fax Mode Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 7 Installation and Upgrade Issues Restarting the Cisco CallManager Capturing Debugging Information Using System Diagnostics Local Tone Playout Reporting Obtaining Network Status Prior to Getting IP Connectivity Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 8 Cisco ATA Style Call Transfer Procedure Cisco ATA Style Conference Calling Procedure Voice Menu Codes Cisco ATA Specifications Physical Specifications Electrical Specifications Environmental Specifications Physical Interfaces Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) viii OL-4652-01...
  • Page 9 Performing a Cross-Protocol Upgrade Recommended Cisco ATA Tone Parameter Values by Country L O S S A R Y N D E X Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 10 Contents Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 11: Preface

    This guide does not cover information related to the implementation of an SCCP Voice over IP (VoIP) network. Note The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.

  • Page 12: Conventions

    Terminal sessions and information the system displays are in font. screen Means reader take note. Notes contain helpful suggestions or references to material not covered in the Note publication. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 13 Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla. SÄILYTÄ NÄMÄ OHJEET Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) xiii OL-4652-01...
  • Page 14 Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo. GUARDE ESTAS INSTRUÇÕES Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 15 Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning. SPARA DESSA ANVISNINGAR Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 16: Related Documentation

    Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/univercd/home/home.htm You can access the Cisco website at this URL: http://www.cisco.com...

  • Page 17: Documentation Cd-Rom

    Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) xvii OL-4652-01...

  • Page 18: Obtaining Technical Assistance

    No workaround is available. Cisco TAC Website You can use the Cisco TAC website to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC website, go to this URL: http://www.cisco.com/tac...

  • Page 19: Cisco Tac Escalation Center

    Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register: http://tools.cisco.com/RPF/register/register.do...
  • Page 20 You can access the Internet Protocol Journal at this URL: http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html • Training—Cisco offers world-class networking training, with current offerings in network training listed at this URL: http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 21: Cisco Analog Telephone Adaptor Overview

    The Cisco ATA, which operates with Cisco voice-packet gateways, uses broadband pipes deployed through digital subscriber line (DSL), fixed wireless, cable modem, and other Ethernet connections. The term Cisco ATA refers to both the Cisco ATA 186 and the Cisco ATA 188, unless otherwise stated. Note Note This guide provides information about the SCCP image for the Cisco ATA.

  • Page 22: Overview Of The Skinny Client Control Protocol

    Internet Protocol (IP). With SCCP, Cisco IP Phones can co-exist in an H.323 environment. When a Cisco CallManager is coupled with an H.323 Gatekeeper or an MGCP Call Agent, a Cisco ATA running SCCP interoperates with H.323 terminals on the far end to establish, control and clear audio calls.

  • Page 23: Hardware Overview

    Cisco ATA 188—Rear View PHONE 1 PHONE 2 LINK 10/100 PC 10/100 UPLINK LINK Power connector RJ-11 FXS ports LINK LED LINK LED RJ-45 10/100BaseT ports Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 24 The Cisco ATA 188 RJ-45 LED shows network link and activity. The LED blinks twice when the • Cisco ATA is first powered on, then turns off if there is no link or activity. The LED blinks to show network activity and is solid when there is a link.

  • Page 25: Sccp Version

    Chapter 1 Cisco Analog Telephone Adaptor Overview Software Features If the function button blinks slowly, the Cisco ATA cannot find the DHCP server. Check your Note Ethernet connections and make sure the DHCP server is available. Pressing the function button allows you to access to the voice configuration menu. For additional information about the voice configuration menu, see the “Voice Configuration Menu”...

  • Page 26: Additional Supported Signaling Protocols

    Trivial File Transfer Protocol (TFTP) • • User Datagram Protocol (UDP) Basic Services For an alphabetical list of Cisco ATA basic services and the parameters for configuring each service, see Table 3-5 on page 3-8. These services include the following features: •...

  • Page 27: Fax Services

    • Debugging and diagnostic tools • Fax Services The Cisco ATA supports two modes of fax services, in which fax signals are transmitted using the G.711 codec: Fax pass-through mode—Receiver-side Called Station Identification (CED) tone detection with • automatic G.711A-law or G.711µ-law switching.
  • Page 28 Call transfer • • Conference call Cisco ATA style services: Cisco ATA Style, page A-6 Call hold/resume • Call transfer • Conference call • Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 29: Installation And Configuration Overview

    Installation and Configuration Overview Installation and Configuration Overview Table 1-3 provides the basic steps required to install and configure the Cisco ATA to make it operational in a typical Cisco CallManager environment. Table 1-3 Overview of the Steps Required to Install and Configure the Cisco ATA and Make it Operational...
  • Page 30 Chapter 1 Cisco Analog Telephone Adaptor Overview Installation and Configuration Overview Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 1-10 OL-4652-01...

  • Page 31: Installing The Cisco Ata

    Power-Down Procedure, page 2-6 • The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Note Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.

  • Page 32: Network Requirements

    Installing the Cisco ATA Network Requirements Network Requirements The Cisco ATA acts as an endpoint on an IP telephony network. The following equipment is required: Cisco CallManager version 3.0 or later • Voice packet gateway—Required if you are connecting to the Public Switched Telephone Network •...

  • Page 33: What You Need

    5V power adaptor • Power cord • The Cisco ATA is intended for use only with the 5V DC power adaptor that comes with the unit. Note What You Need You also need the following items: Category-3 10BASE-T or 100BASE-T or better Ethernet cable. One cable is needed for each •...
  • Page 34 Step 1 Place the Cisco ATA near an electrical power outlet. Connect one end of a telephone line cord to the Phone 1 input on the rear panel of the Cisco ATA. Step 2 Connect the other end to an analog telephone set.
  • Page 35 Cisco ATA 188. Caution Do not cover or block the air vents on either the top or the bottom surface of the Cisco ATA. Overheating can cause permanent damage to the unit. For more information about LEDs and the function button, see the “Hardware Overview”...

  • Page 36: Power-Down Procedure

    Installing the Cisco ATA Power-Down Procedure Power-Down Procedure Caution If you need to power down Cisco ATA 186 or Cisco 188 at any time, use the following power-down procedure to prevent damage to the unit. Procedure Unplug the RJ45 Ethernet cable Step 1 Wait for 20 seconds.

  • Page 37: Configuring The Cisco Ata For Sccp

    Cisco ATAs. This method allows you to set up a default configuration file for all Cisco ATAs in the network. Additionally, you can set up a configuration file that is unique to a specific Cisco ATA. When the Cisco ATA powers up or boots up from a reset, it automatically downloads its configuration file from the Cisco CallManager TFTP server and updates its configuration parameters.

  • Page 38: Default Boot Load Behavior

    Cisco ATA receives a VLAN ID response from the network switch, the Cisco ATA enters that VLAN and adds 802.1Q VLAN tags to its IP packets. If the Cisco ATA does not receive a response with a VLAN ID from the network switch, then the Cisco ATA assumes it is not operating in a VLAN environment and does not perform VLAN tagging on its packets.

  • Page 39: Specifying A Preconfigured Vlan Id Or Disabling Vlan Ip Encapsulation

    Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation If you want the Cisco ATA to use a preconfigured VLAN ID instead of using the Cisco Discovery Protocol to locate a VLAN, or if you want to disable VLAN IP encapsulation, refer to...
  • Page 40 N/A indicates that the variable is not applicable to the feature and the setting of this variable does not affect the feature. Example The following procedure shows you how to configure the OpFlags and VLANSetting parameters to allow the Cisco ATA to use a user-specified VLAN ID. In this example, the voice VLAN ID is 115 (in decimal format). Step 1 Set bits 4-6 of the OpFlags parameter to 1, 0, and 1, respectively.

  • Page 41: Steps Needed To Configure The Cisco Ata

    • Basic Configuration Steps in a Cisco CallManager TFTP Server Environment Table 3-3 shows the basic steps for configuring the Cisco ATA and making it operational in a typical SCCP environment, which includes a Cisco CallManager TFTP server. Table 3-3...

  • Page 42: Basic Configuration Steps In A Non-Tftp Server Environment

    Manually configure the CA0orCM0 parameter to instruct the Cisco ATA about how to CA0orCM0 and register with Cisco CallManager. CA1orCM1, page 5-12 Power up the Cisco ATA. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 43: Configuring The Cisco Ata Using A Tftp Server

    Configuring the Cisco ATA Using a TFTP Server The TFTP method of configuration is useful when you have many Cisco ATA because you can use a TFTP server for remote, batch configuration of Cisco ATAs. A TFTP server can host one unique configuration file for each Cisco ATA.

  • Page 44: Configurable Features And Related Parameters

    Static IP configuration StaticIp, page 5-9, StaticRoute, page 5-9, • • StaticNetMask, page 5-10 VLAN configuration OpFlags, page 5-24, VLANSetting, page • • 5-11 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 45: Creating A Cisco Ata Default Configuration File

    The following procedure illustrates how to create the Cisco ATA default configuration file, convert it to the required binary format that the Cisco ATA can read, and store it on the TFTP server so that the Cisco ATA will download it during the boot-up process: Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0)
  • Page 46 During the boot-up process, the Cisco ATA will download the output file as its configuration file unless it first finds a Cisco ATA-specific configuration file named for the MAC address of the Cisco ATA. (If you want to create a MAC-address configuration file for a specific Cisco ATA, see the “Creating a...

  • Page 47: Creating A Configuration File For A Specific Cisco Ata

    The following procedure illustrates how to create a Cisco ATA-specific configuration file, convert it to the required binary format that the Cisco ATA can read, and store it on the TFTP server so that the Cisco ATA will download it as soon as you reset the Cisco ATA.
  • Page 48 This file takes precedence over the atadefault.cfg file. If the Cisco ATA finds an ata<macaddress> file on the TFTP server, the Cisco ATA does not look for the atadefault.cfg file. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0)

  • Page 49: Using Atapname.exe Tool To Obtain Mac Address

    Cisco ATA MAC address. This is the name you use for the unique Cisco ATA binary configuration file. The following command and output show an example of this command.
  • Page 50 Tool Syntax and Examples, page 3-15 • Configuration Files that the cfgfmt Tool Creates The number of output binary configuration files that the Cisco ATA produces is dependent on two factors: • Which encryption key parameter is used—EncryptKey or EncryptKeyEx The total size of the binary output •...
  • Page 51 Rc4Passwd is ignored. The -e portion of this option means that the Cisco ATA will use the weaker encryption method. -E—This option directs the Cisco ATA to not use the value of the EncryptKey parameter, as set in •...

  • Page 52: Examples Of Upgrading To Stronger Encryption Key

    2.16.2. Versions earlier than 2.16.2 do not support the stronger EncryptKeyEx parameter. Example 1 In this example, the Cisco ATA has not yet been deployed, but its firmware version is earlier than 2.16.2. Therefore, the Cisco ATA will upgrade to to firmware version 3.0 to use the EncryptKeyEx parameter as its encryption key.
  • Page 53 Place these two files on the TFTP server that the Cisco ATA will contact for its configuration files. Step 6 When the Cisco ATA powers up, it will obtain its IP address from the DHCP server. If the DHCP server specifies the TFTP server address, the Cisco ATA will contact the TFTP server obtained from DHCP because the Cisco ATA is not preconfigured with a TFTP server address.

  • Page 54: Configuring The Cisco Ata To Obtain Its Configuration File From The Tftp Server

    Configuring the Cisco ATA Using a TFTP Server Example 2 In this example, a new Cisco ATA has already been deployed (with the EncryptKey value set) with a firmware version earlier than 2.16.2. The Cisco ATA needs to be upgraded to version 2.16.2 firmware or greater to use EncryptKeyEx parameter to encrypt its configuration file.
  • Page 55 Standard DHCP option 66 (TFTP server name and, if applicable, name of alternate TFTP server). If you use DHCP option 150, the Cisco ATA will ignore the DHCP siaddr field and DHCP option 66. If DHCP option 150 is not used, the Cisco ATA next looks for the DHCP field siaddr. If neither DHCP option 150 nor the siaddr field are available, the Cisco ATA looks for DHCP option 66.
  • Page 56 Procedure if DHCP Server is not Under Control of Cisco ATA Administrator This is the procedure to use if the DHCP server is not under the control of the Cisco ATA administrator, which means that the URL of the TFTP server must be manually configured.

  • Page 57: Without Using A Dhcp Server

    Step 1 Set the UseTftp parameter to 1. Step 2 Set the Cisco ATA parameter TftpURL to the IP address or URL of the TFTP server. For more Step 3 information on setting the TftpURL parameter, see the “TftpURL” section on page 5-4.

  • Page 58: Voice Configuration Menu

    The main reasons to use the voice configuration menu are to establish IP connectivity for the Cisco ATA if a DHCP server is not being used in your network environment, and to reset the Cisco ATA to its factory values if necessary. You can also use the voice configuration menu if you need to configure a small number of parameters or if the web interface and TFTP configuration are not available.
  • Page 59 4=Review the current saved value Step 5 Cisco strongly recommends that you set a password. Use the voice menu code 7387277 (SETPASS) to configure a password through the voice configuration menu, after which you are prompted for the password whenever you attempt to change a parameter value.

  • Page 60: Entering Alphanumeric Values

    Press the digits 322873738 (FACTRESET) then press # on the telephone keypad. Step 2 Press * on your telephone keypad to confirm that you want to reset the Cisco ATA, then hang up the phone. Step 3 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0)

  • Page 61: Cisco Ata Web Configuration Page

    Cisco ATA Web Configuration Page Cisco ATA Web Configuration Page You can use the Cisco ATA web configuration page in a non-TFTP configuration environment, or in a TFTP configuration environment as a read-only record of individual customer parameters. Figure 3-1 shows an example of the Cisco ATA web configuration page, which displays all configurable parameters.

  • Page 62: Resetting The Cisco Ata Using Cisco Callmanager

    From the Device pull-down menu, select Phone. The Find and List Phones screen appears. Step 3 In the area next to the Find button, enter a portion or all of the Cisco ATA MAC address, then press Find. Step 4 The Find and List Phones screen reappears, and now contains the Cisco ATAs that match the find criteria you entered in the previous screen.

  • Page 63: Upgrading The Sccp Signaling Image

    Step 8 Upgrading the SCCP Signaling Image For instructions on how to upgrade the Cisco ATA to the most recent SCCP signaling image, refer to the following list: To use the recommended Cisco CallManager TFTP method of upgrading any or all Cisco ATAs at •...
  • Page 64 Chapter 3 Configuring the Cisco ATA for SCCP Upgrading the SCCP Signaling Image Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 3-28 OL-4652-01...

  • Page 65: Adding The Cisco Ata To The Cisco Callmanager

    4-6—The Cisco ATA supports this feaure, which allows the Cisco ATA to ignore ARP respones that are not the result of prior Cisco ATA requests. The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Note Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.

  • Page 66: Device Type Information

    In the Cisco CallManager Configuration screen, perform the following steps: Step 2 From the list of Cisco CallManagers click the IP address or name of the Cisco CallManager to configure. Enter identical Starting Directory Number and Ending Directory Number values in the fields provided.

  • Page 67: Using The Cisco Bulk Administration Tool (Bat)

    In the Directory Number field, assign a directory number to the Cisco ATA. Step 10 From the Partition drop-down list, you can select a partition for the Cisco ATA or you can keep the default value of None. Step 11 Click the Insert button (called the Update button in Cisco CallManager version 3.2).

  • Page 68: Using Auto-Registration

    Cisco CallManager version 3.0 or 3.1; select Standard ATA 186 if you are using Cisco CallManager version 3.2 If you want to add a second Cisco ATA FXS port to Cisco CallManager, you need to fabricate a • MAC address for the Phone 2 port by dropping the two left-most digits from the Cisco ATA MAC address and add the digits 01 to the right-most portion of the MAC address.

  • Page 69: Survivable Remote Site Telephony

    During normal Cisco ATA operation, keepalive packets are exchanged between Cisco CallManagers and Cisco ATAs. When the WAN link fails, the Cisco ATA detects that it can no longer exchange keepalive packets with the Cisco CallManager, so the Cisco ATA registers with the Survivable Remote Site Telephony (SRST) router.

  • Page 70: Cisco Ip Telephony Locale Installer Installation And Configuration

    To go to the GARP field, first bring up the Cisco CallManager Administration Web page. Select Phone from the Device menu to go to the Find and List Phones screen. Next, search for your Cisco ATA, then click on its name. You are now taken to the Phone Configuration screen, which contains the the Gratuitous ARP field in the Product Specific Configuration category.

  • Page 71: Parameters And Defaults

    Bits are numbered from right to left, starting with bit 0. Note A tool called bitaid.exe is bundled with your Cisco ATA software. You can use this tool Note to help you configure values of Cisco ATA bitmap parameters. The tool prompts you for the necessary information.

  • Page 72: Configuration Text File Template

    Numeric digit string – The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Note Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.

  • Page 73: User Interface (Ui) Security Parameter

    To clear a password, change the value to 0. You cannot recover a forgotten password unless you reset the entire configuration of the Cisco ATA (see “Resetting the Cisco ATA to Factory Default Values” section on page 3-24).

  • Page 74: Parameters For Configuration Method And Encryption

    TftpURL Description Use this parameter to specify the IP address or URL of the TFTP server in a Cisco CallManager environment. This string is needed if the DHCP server does not provide the TFTP server IP address. When the TftpURL parameter is set to a non-zero value, this parameter has priority over the TFTP server IP address supplied by the DHCP server.

  • Page 75: Alttftpurl

    AlttftpURL Description Use this parameter to specify the IP address or URL of an alternate TFTP server in a Cisco CallManager environment. This string is needed if the DHCP server does not provide the alternate TFTP server IP address. When the TftpURL parameter is set to a non-zero value, this parameter has priority over an alternate TFTP server IP address supplied by the DHCP server.

  • Page 76: Encryptkey

    EncryptKey parameter has a value other than 0. The cfgfmt tool uses the rc4 encryption algorithm. If this parameter value is set to 0, the Cisco ATA configuration file on the TFTP server is not encrypted. Cisco recommends using the stronger Cisco ATA encryption method, which requires the use of the Note EncryptKeyEx parameter.

  • Page 77: Encryptkeyex

    When EncryptKeyEx is used for encryption, the Cisco ATA searches for the configuration file with the format ata<macaddress>.x. on the TFTP server. If the value of the EncryptKeyEx parameter is 0, then the Cisco ATA uses the value of the EncryptKey parameter for encryption.

  • Page 78: Network Configuration Parameters

    • Domain, page 5-15 • DHCP Description A DHCP server can be used to automatically set the Cisco ATA IP address, the network route IP address, the subnet mask, DNS, NTP, TFTP, and other parameters. 1—Enable DHCP • 0—Disable DHCP •...

  • Page 79: Staticip

    • StaticNetMask, page 5-10 • StaticRoute Description Configure the Cisco ATA statically assigned route in this parameter if the DHCP parameter is set to 0. Value Type IP address Default 0.0.0.0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0)

  • Page 80: Staticnetmask

    This parameter is for setting the primary domain name server (DNS) IP address, if the DHCP server does not provide one. If DHCP provides DNS1IP (and if it is non-zero), this parameter overwrites the DHCP-supplied value. You cannot specify a port parameter. The Cisco ATA uses the default DNS port only.

  • Page 81: Dns2Ip

    This parameter is for setting the secondary domain name server (DNS) IP address, if the DHCP server does not provide one. If DHCP provides DNS2IP (if it is non-zero), this parameter overwrites the DHCP-supplied value. You cannot specify a port parameter. The Cisco ATA uses the default DNS port only.

  • Page 82: Ca0Orcm0 And Ca1Orcm1

    Use this parameter only if the default Cisco CallManager TFTP method is not desirable for configuring the Cisco CallManager IP address, in which case you must set the UseTftp parameter to 0. If you specify a Cisco CallManager port, you must separate the port number from the host IP address with a colon (:).

  • Page 83: Epid0Orsid0 And Epid1Orsid1

    Network Configuration Parameters EPID0orSID0 and EPID1orSID1 SIDx specifies whether to enable the Phone 1 and/or Phone 2 ports on the Cisco ATA to register with Cisco Call Manager. (EPIDx is not for SCCP.) SIDx can be one of the following values: •...

  • Page 84: Mediaport

    (bits 1 and 17) MediaPort Description Use this parameter to specify the base port where the Cisco ATA transmits and receives RTP media. This parameter must be an even number. Each connection uses the next available even-numbered port for RTP.

  • Page 85: Domain

    Domain Description The Cisco ATA uses the value of this parameter for a DNS search if either the TftpUrl or CM0orCA0 parameters do not contain a fully qualified domain name. For example, if cm1 is specified as the Cisco CallManager URL, and cisco.com is the value of the Domain parameter, then the Cisco ATA uses cm1@cisco.com for its DNS search.

  • Page 86: Audio Configuration Parameters

    0—Enable selected low-bit-rate codec in addition to G.711. 1—Enable G.711 only. Default: 0 2 and 18 0/1—Disable/enable fax CED tone detection. Default: 1 3-15 and 19-31 Reserved. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 5-16 OL-4652-01...

  • Page 87: Numtxframes

    The Cisco ATA supports the Bellcore FSK method to turn on/off the visual message waiting indicator Note (VMWI) on a phone when the Cisco ATA receives MWI messages from a server. The Bellcore FSK VMWI is enabled automatically if the CallerIdMethod parameter is configured to use the Bellcore method.
  • Page 88 • values are 3 for “#,” 4 for “A,” 5 for “B,” 6 for “C,” and 7 for “D.”). Bits 23-24—These bits are for the code that the Cisco ATA should send to the CID device if the • telephone number is unknown (valid values are 0 for “00”, 1 for “0000000000”, and 2 for “2”). The value of 3 is reserved and should not be used.

  • Page 89: Polarity

    Polarity Description You can control line polarity of the Cisco ATA FXS ports when a call is connected or disconnected by configuring the Polarity bitmap parameter as follows: Bit 0: CALLER_CONNECT_POLARITY. Polarity to use when the Cisco ATA is the caller and the •...

  • Page 90: Fxsinputlevel

    Chapter 5 Parameters and Defaults Operational Parameters FXSInputLevel Description Use this parameter to specify the input level control (analog-to-digital path) of the Cisco ATA FXS ports. Value Type Integer Range -9 to 2 dB Default Voice Configuration Menu Access Code...

  • Page 91: Connectmode

    “Using the Cisco IP Telephony Network Locale Option” section on page 4-5. The version of Cisco CallManager must be 3.3(3) or later and must contain Cisco IP Telephony Note Locale Installer. 1—Use the Cisco ATA call-progress tone parameter configuration to override the Cisco CallManager tone configuration parameters.
  • Page 92 1—Disable the Auto Resume softkey when the Cisco ATA is in the call waiting state. Default: 0 0—Register the Cisco ATA as device type Cisco ATA 186 if you are running Cisco CallManager 3.2 or later. This setting is the default.

  • Page 93: Sigtimer

    Reserved—Should be set to 0. 22-25 Reorder delay—The amount of time before the Cisco ATA plays a fast-busy tone to its FXS port after the far-end party disconnects a call. Range: Values of 1 to 14 designate the number of seconds of the reorder delay; a value of 15 means that the Cisco ATA will not play a fast-busy tone.

  • Page 94: Opflags

    If Bit 3=1, the Cisco ATA does not request DHCP option 150 in the DHCP discovery message; some DHCP servers do not respond if option 150 is requested. Default: 0 If Bit 4 = 1, the Cisco ATA use the VLAN ID specified in the VLANSetting parameter for VLAN IP encapsulation (see the “VLANSetting” section on page 5-11).

  • Page 95: Tos

    If Bit 13=1, use both statically configured DNS IP addresses and as many as two DHCP-provided DNS IP addresses. Therefore, the Cisco ATA can query as many as four DNS IP addresses in one DNS query. For more information about statically configured DNS IP addresses, see the “DNS1IP”...

  • Page 96: Tone Configuration Parameters

    ConnectMode parameter, see the “ConnectMode” section on page 5-21. If you do not set this bit value to 1, the Cisco ATA will use the Cisco CallManager default tone settings for the United States. The Cisco ATA supports the following tone parameters: DialTone •...

  • Page 97: Tone Parameter Syntax-Basic Format

    Steady controls whether the tone is constant or intermittent. A value of 1 indicates a steady tone and • causes the Cisco ATA to ignore the on-time and off-time parameters. A value of 0 indicates an on/off tone pattern and causes the Cisco ATA to use the on-time and off-time parameters.

  • Page 98: Tone Parameter Syntax-Extended Formats

    OffTime1 and OffTime2 values are the lengths of time that silence is played for the first and second on-off pairs of a cadence, respectively. (See Figure 5-1 for a graphical representation.) Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 5-28 OL-4652-01...

  • Page 99: Extended Format B

    For the remaining tones, the configurable value is the number of samples with a sampling rate of 8 kHz. Note All tones are persistent (until the Cisco ATA changes state) except for the call-waiting tone and the confirm tone. The call-waiting tone, however, repeats automatically once every 10 seconds while the call-waiting condition exists.
  • Page 100 TotalToneTime is the total length of time that the tone plays. If this value is 0, the tone will play until • another call event stops the tone. This value is in 10 ms units (100 ms = 1 second). Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 5-30 OL-4652-01...
  • Page 101 TotalToneTime Tone plays continuously (set of three on-off pairs of the cadence repeat continuously) until another call event stops the tone Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 5-31 OL-4652-01...
  • Page 102 TotalToneTime Tone plays continuously (set of two on-off pairs of the cadence repeat continuously) until another call event stops the tone Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 5-32 OL-4652-01...

  • Page 103: Recommended Values

    DialTone Description The Cisco ATA plays the dial tone when it is ready to accept the first digit of a remote address to make an outgoing call. This parameter is for specifying the inside dial tone in SCCP. The outside dial tone in SCCP is fixed at 450Hz+540Hz@-6dBm.

  • Page 104: Dialtone2

    Voice Configuration Menu Access Code DialTone2 Description This is a secondary dial tone (for example, the dial tone that the Cisco ATA plays when you dial a number to obtain an outside line). Default values (using the Basic format) NumOfFreqs—2 •...

  • Page 105: Reordertone

    Voice Configuration Menu Access Code ReorderTone Description The Cisco ATA plays the reorder tone (also known as congestion tone) if the outgoing call failed for reasons other than busy. This is a fast-busy tone. Default values (using the Basic format) •...

  • Page 106: Callwaittone

    TotalToneTime—4800 • Voice Configuration Menu Access Code AlertTone Description The Cisco ATA plays the alert tone as a confirmation tone that a special event, such as call forwarding, is in effect. Default values (using the Basic format) NumOfFreqs—1 • Tfreq1—30467 •...

  • Page 107: Diagnostic Parameters

    NPrintf Description Use this parameter to specify the IP address and port of a host to which all Cisco ATA debug messages are sent. The program prserv.exe, which comes bundled with the Cisco ATA software, is needed to capture the debug information.

  • Page 108: Traceflags

    Use this parameter for diagnostic purposes; specify the IP address and port number to which the Cisco ATA should send its syslog output information. The program prserv.exe, which is included in all Cisco ATA software upgrade packages, can be used to capture syslog information if you do not have a syslog server.

  • Page 109: Syslogctrl

    TFTP messages Cisco ATA configuration-update messages. System reboot messages Reserved. Cisco ATA event messages. FAX messages. 11-15 Reserved. RTP statistics messages. 17-31 Reserved. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 5-39 OL-4652-01...

  • Page 110: Cfgid-Version Parameter For Cisco Ata Configuration File

    Value Type Bitmap Default 0x00000000 Parameters Not Used in SCCP that Appear on Web Page The following parameters appear on the Cisco ATA Web Configuration page but are not used with the SCCP protocol: CfgInterval • CA0UID and CA1UID •...

  • Page 111: Configuring And Debugging Fax Services

    The fax upspeed method allows you to use low bit-rate codecs such as G.723 and G.729 for voice calls, and G.711 codecs for fax calls. With a fax call, the Cisco ATA detects a 2100-Hz CED tone or V.21 preamble flag, then informs the remote gateway of its intent to switchover to G.711 via a peer-to-peer message.

  • Page 112: Configuring The Cisco Ata For Fax Pass-Through Mode

    The AudioMode parameter is a 32-bit value. The lower 16 bits apply to the Phone 1 port of the Cisco ATA and the upper 16 bits apply to the Phone 2 port of the Cisco ATA. Example The following is an example of configuring the Phone 1 port of the Cisco ATA for fax pass-through mode: 0xXXXX0015...

  • Page 113: Connectmode

    • the offset to 4 results in the Cisco ATA sending an NSE payload-type value of 100 by default. Valid offset values range from 2 to 23 (NSE payload type value of 98 to 119). Set this value to match the value for your Cisco gateways.

  • Page 114: Configuring Cisco Ios Gateways To Enable Fax Pass-Through

    The payload-type parameter default is 100. Valid values are from 98 to 119. • The NSE payload number must be the same on both the Cisco ATA and the Cisco gateway. The codec parameter must be G.711μ− law for faxes sent over a T1 trunk or G.711A-law for faxes •...
  • Page 115 Configuring and Debugging Fax Services Using Fax Pass-through Mode For the Cisco ATA ConnectMode parameter, turn off bits 14 and 15. This enables the sending of fax Step 3 pass-through signals and the detection of incoming fax pass-through signals using the Cisco proprietary method.

  • Page 116: Disable Fax Relay Feature

    The AudioMode parameter is a 32-bit value. The lower 16 bits apply to the Phone 1 port of the Cisco ATA, and the upper 16 bits to the Phone 2 port. The following is an example of the Phone 1 port of the Cisco ATA configured for G.711-only fax mode:...

  • Page 117: Configuring The Cisco Ios Gateway For Fax Mode

    Cisco ATA sends both G.711μ-law and G.711A-law as preferred codecs to a peer voice gateway. Configuring the Cisco IOS Gateway for Fax Mode On the Cisco gateway, disable both fax relay and fax pass-through at the dial-peer level or system level with the following commands:...
  • Page 118 Examples of the CLI commands to disable fax relay for IOS gateways are as follows: fax rate disable for H.323/SIP gateways • • mgcp fax t38 inhibit for MGCP gateways Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 119: Using Prserv For Diagnosing Fax Problems

    Microsoft Windows-based PC and serves as a log server that captures debug information that the Cisco ATA sends to your PC IP address/port. The debug information is saved into a readable text file.
  • Page 120 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services As prserv receives debug information from the Cisco ATA, it displays the information on the DOS screen and saves it to the output file <port>.log. Once you are finished capturing debug information, you can stop prserv by entering Ctrl-C at the DOS prompt.
  • Page 121 CED tone or V.21 preamble flag, after which the gateways send NSE packets to initiate switchover. For fax pass-through mode, check the Cisco ATA debug log to verify that it is acting as an originating Note gateway as well as a terminating gateway.

  • Page 122: Using Rtpcatch For Diagnosing Fax Problems

    The fax relay option for the remote gateways has been disabled. Debugging FAX Mode When the Cisco ATA is configured with fax mode, only G.711 codecs are used. You must confirm that only 0 (for G.711µ-law) or 8 (for G.711A-law) appear in the debug lines.
  • Page 123 The summary file is <prefix>.sum if <prefix> is specified, otherwise it is file.sum. Stream files are labeled with an integer tag beginning with 00. Stream files are also tagged with the extension pcm for G.711A/G.711µ-law, 723 for G723.1, 729 for G729, t38 for T.38, and cfr for Cisco Fax Relay.

  • Page 124: Example Of Rtpcatch

    ---------- FAX Summary 2 ---------- PATH: 2.213:10000 => 2.116:10002 25]Codec G723 105]NSE PT 100, EVT 192: Up-Speed, CED tone Detected 107]Codec G711u/D PATH: 2.116:10002 => 2.213:10000 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 6-14 OL-4652-01...
  • Page 125 ---------- FAX Summary 2 ---------- • PATH: 2.213:10000 => 2.116:10002 25]Codec G723 105]NSE PT 100, EVT 192: Up-Speed, CED tone Detected 107]Codec G711u/D Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 6-15 OL-4652-01...

  • Page 126: Analyzing Rtpcatch Output For Fax Sessions

    Fax Mode ---------- FAX Summary 1 ---------- 25]<2.131=>3.200> Codec G711u 26]<3.200=>2.131> Codec G711u Analysis Both sides use G.711 for the entire fax session. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 6-16 OL-4652-01...
  • Page 127 486]<3.99=>2.53> Codec G711u [ 1277]<3.99=>2.53> Codec T38 [ 1278]<2.53=>3.99> Codec T38 Analysis • Both sides initially use G.711µ-law. Both sides switch to T.38 • Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 6-17 OL-4652-01...

  • Page 128: Using Rtpcatch To Analyze Common Causes Of Failure

    Possible Causes for Failure The Cisco ATA is not configured with fax mode or fax pass-through mode. • If the Cisco ATA is the gateway for a fax sender, the remote gateway is not configured with fax • pass-through mode.
  • Page 129 34: Modem Mode, ANSam tone Detected (RFC2833) 566]<2.53=>3.200> Codec G711u/D 568]<2.53=>3.200> NTE PT 101, EVT 34: Modem Mode, ANSam tone Detected (RFC2833) 580]<3.200=>2.53> Codec G711u/D Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 6-19 OL-4652-01...

  • Page 130: Rtpcatch Limitations

    Fax transmission fails because <2.53> gateway does not receive any NTE packets, and it drops the • fax call. Possible Cause for Failure The Cisco ATA does not support the NTE signaling method and requires that the gateways use the • NSE signaling method. rtpcatch Limitations rtpcatch performs optimally when analyzing capture files containing only one VoIP session.

  • Page 131: Upgrading The Cisco Ata Signaling Image

    Caution damage to the device. The function button blinks during an upgrade. The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Note Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.

  • Page 132: Upgrading The Signaling Image Via Cisco Callmanager

    Step 4 In the Device Type list, find the device type Cisco ATA 186. In the Load Information field next to the device type of Cisco ATA 186, enter the name of the signaling image (the signaling image has an extension of .zup, for example, ATA186-v2-15-ms-020812a.zup) to use for upgrading the Cisco ATAs.

  • Page 133: Procedure For Upgrading One Cisco Ata

    Step 4 In the area next to the Find button, enter a portion or all of the Cisco ATA MAC address, then press Find. In the area next to the Find button, enter a portion or all of the Cisco ATA MAC address, then press Find.

  • Page 134: Upgrading The Signaling Image Manually

    The executable file that you need is called sata186us.exe, and is bundled in the Cisco ATA release-software zip file. You should use this procedure only if the Cisco CallManager IP address or URL has been statically configured with the CA0orCM0 or CA1orCM1 parameters (see the “CA0orCM0 and CA1orCM1”...

  • Page 135: Upgrade Requirements

    -d1,-d2,-d3—Choose a verbosity level for debugging, with -d3 being the most verbose. • image file—This is the name of the signaling image file to which the Cisco ATA will upgrade. • Example To upgrade the Cisco ATA to the signaling image ata186-v2-15-020723a.zup, you can use the following syntax: sata186us -any -d1 ata186-v2-15-020723a.zup...

  • Page 136: Upgrade Procedure

    Confirming a Successful Signaling Image Upgrade You can verify that you have successfully upgraded the Cisco ATA signaling image by using one of the following methods: Using a Web Browser, page 7-7 •...

  • Page 137: Using A Web Browser

    Refresh the page to clear the cache. Step 3 The image version number and its build date should appear at the bottom-left corner of the Cisco ATA Web configuration page. Using the Voice Configuration Menu To use the voice configuration menu to verify a successful image upgrade, perform the following steps: Procedure Pick up the telephone handset attached to the Phone1 port of the Cisco ATA.
  • Page 138 Chapter 7 Upgrading the Cisco ATA Signaling Image Confirming a Successful Signaling Image Upgrade Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 139: Troubleshooting

    Contacting TAC, page 8-16 • The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Note Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.

  • Page 140: Symptoms And Actions

    Recommended Action server that is hosting the configuration file for the Cisco ATA. If you are using DHCP to supply the TFTP server IP address, make sure that the TftpURL is set to 0. Also, unless the TftpURL is an IP address, be sure that the DNS1IP and DNS2IP values are properly set to resolve the TftpURL supplied by DHCP.

  • Page 141: Installation And Upgrade Issues

    Recommended Action Installation and Upgrade Issues Symptom The red LED is flashing slowly on the function button. The Cisco ATA is trying to obtain the DHCP address or the software image is being Possible Cause upgraded. The Ethernet cable is unplugged.

  • Page 142: Restarting The Cisco Callmanager

    Possible Cause Set the correct country DialTone value. Recommended Action Restarting the Cisco CallManager If you need to restart the Cisco CallManager after a signaling image upgrade, follow the steps below: Procedure Step 1 Open your web browser Access the CallManager administration page: Step 2 http://<IP address>/ccmadmin...

  • Page 143: Capturing Debugging Information

    Capturing Debugging Information The MS-DOS Windows-based debugging program tool, preserv.exe, is included in every software upgrade package. The tool is also available from Cisco TAC. The prserv program is used in conjunction with the NPrintf configuration parameter (see the “NPrintf” section on page 5-37).

  • Page 144: Using System Diagnostics

    The Cisco ATA uses functionality of the syslog protocol for system diagnostics. For detailed information on syslog, see RFC-3164. Because the Cisco ATA does not have an internal clock, syslog messages provide the time offset from Note the most recent Cisco ATA reset. The system administrator should make sure that the syslog relay or syslog server adds the local timestamps upon receiving syslog messages.
  • Page 145 Priority=62, which means that the facility value is 7 (network new subsystem) and the severity value • is 6 ( informational messages). You can derive this information from RFC-3164. The time offset of the first message is 00:04:00, which means that the most recent Cisco ATA reset • was four minutes earlier.
  • Page 146 Table 5-7 on page 5-39. The ch (active line of the Cisco ATA) is line 0, which is the Phone 1 port of the Cisco ATA. • The messages include DTMF debugging (showing the key and the insum number), on/off hook, •...
  • Page 147 Table 5-7 on page 5-39. • The ch (active line of the Cisco ATA) is line 1, which is the Phone 2 port of the Cisco ATA.. The messages include fax detection, transmit/receive NSE packet status and Fax codec switch •...

  • Page 148: Local Tone Playout Reporting

    For example, during a call between the Cisco ATA and a far-end phone, the far-end user might press a digit on the dial pad, thus sending an AVT Named Signaling Event to the Cisco ATA. This event prompts the Cisco ATA to generate a DTMF tone and to play the tone locally to the Cisco ATA phone.

  • Page 149: Obtaining Network Status Prior To Getting Ip Connectivity

    After you enter this code, the Cisco ATA announces a message in the following format: e123.D.0xX where: D is the VLAN ID (this is a non-zero value if the Cisco ATA has entered a VLAN) • 0xX is a bitmap value in hexadecimal format. The definition of each bit is shown in Table 8-2.

  • Page 150: Obtaining Network Status After Getting Ip Connectivity

    NTP: D1,D2,D3 • tftp: 0xX where: D0 is the VLAN ID. It should be non-zero if the Cisco ATA has entered a VLAN. – S is the tftp filename, which can be either ata<macaddress> or the filename supplied by the –...

  • Page 151: Dhcp Status Html Page

    Real-Time Transport Protocol (RTP) Statistics Reporting To monitor the quality of service for the media stream, you can access RTP packet statistics of the two voice ports and their channels by opening the following page on the Cisco ATA Web server: <Cisco ATA IP address>/rtps The following RTP packet statistics are reported: rxDuration—the number of seconds since the beginning of reception...

  • Page 152: The Nptcap Tool

    The nptcap Tool The nptcap tool can help you to identify network problems that can degrade the quality of conversations over the Cisco ATA. If you have an account on CCO, you can download the nptcap_<version>.zip file from this URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ata186...
  • Page 153 Step 2 If the Cisco ATA cannot ring the phone, find a phone that can ring at a lower ringing voltage. Also, try to use only one phone instead of multiple phones in parallel. Does the Cisco ATA support network address translation (NAT) when it is loaded with an SCCP image? No, NAT is not supported by the Cisco ATA with the SCCP image.

  • Page 154: Contacting Tac

    Hardware version number—To identify the hardware revision number, use the serial number and • MAC address found on the label on the bottom of the Cisco ATA. The MAC address can also be obtained using voice menu option 24. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0)
  • Page 155 Customers who obtained their equipment through service providers, independent dealers and other third Note parties must contact their equipment provider for technical assistance. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 8-17 OL-4652-01...
  • Page 156 Chapter 8 Troubleshooting Contacting TAC Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) 8-18 OL-4652-01...
  • Page 157 Redial, page A-2 Speed Dial, page A-3 • • Call Pickup, page A-3 Group Call Pickup, page A-3 • • MeetMe Conference, page A-4 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 158: How To Use Pre-Call And Mid-Call Services

    Step 2 Redial Use this feature to call the last number dialed. To activate Redial, press * then # on your telephone keypad. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 159: Speed Dial

    When prompted, enter the group number. The caller ID appears and the call-waiting tone rings. Perform a hook flash to answer the call. Step 3 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 160: Meetme Conference

    To return to the original call, perform a hook flash before the call rings. If you perform a hook flash • before the third party answers but after the call rings, you also return to the original call. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 161: Bellcore Style Conference Call Procedure

    If the original caller is still holding, the telephone rings. If you perform a hook flash again before the third party answers, the new call is dropped and the original call resumes. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 162: Cisco Vg248 Conference Call Procedure

    To place the current call on hold, perform a hook flash, then press 1 on your telephone keypad. Step 1 Step 2 To resume the call, perform a hook flash again. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 163: Cisco Ata Style Call Transfer Procedure

    After you hang up, the telephone rings if the original party is still holding. Step 4 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 164 Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mid-call Services Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 165: Voice Menu Codes

    Follow each voice menu code with #. Note The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Note Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.
  • Page 166 When TFTP configuration is used, IP address of the TFTP server UDP TOS bits Determines the precedence and delay of UDP IP packets Use TFTP Enables TFTP as configuration method Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 167 Used in the software process to enter the IP address of the PC Upgrade language to English When upgrading software, changes or upgrades the voice prompt language to English Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 168 Appendix B Voice Menu Codes Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 169: Cisco Ata Specifications

    Software Specifications, page C-3 • The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Note Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.

  • Page 170: Electrical Specifications

    Two RJ-11 FXS voice ports Power 5 VDC power connector Indicators Function button with integrated status indicator Link and activity LED indicating network activity Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 171: Ringing Characteristics

    The network must have reasonably low network jitter, network delay, and packet-loss rate. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 172 SIP (RFC 2543 bis) • MGCP 1.0 (RFC 2705) • MGCP 1.0/network-based call signalling (NCS) 1.0 profile • MGCP 0.1 • SCCP • Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 173: Performing A Cross-Protocol Upgrade

    TFTP server, the Cisco ATA updates its firmware with the new image_file_name. To contact the TFTP server, the Cisco ATA uses the TFTP server IP address that is contained within the value of the upgradecode parameter.
  • Page 174 Cisco ATA downloads its configuration file that contains the directive from the upgradecode parameter. Also, the upgrade occurs only if the internally cached image_id in Cisco ATA is different from the value 0x020723a. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...

  • Page 175: Recommended Cisco Ata Tone Parameter Values By Country

    This section provides tables of recommended tone parameters for the followings countries, listed alphabetically: The extended tone format used by some countries is available only with Cisco ATA software version 3.0 Note or later. For more information about tone parameter syntax and formats, see the “Tone Configuration...
  • Page 176 • South Africa • Spain • Sweden Switzerland • Taiwan • Thailand • Turkey • United Kingdom • United States • Venezuela • Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 177 1,31000,0,1737,0,0,3200,3200,0 ReorderTone 1,31000,0,1737,0,0,1600,1600,0 RingbackTone 1,31000,0,1949,0,0,8000,40000,0 SITTone 101,3,24062,3640,14876,4778,5126,5297,3,2664,0,2664,0,2664,8000,0,0 Table E-4 Belgium Parameter Recommended Values DialTone 1,30958,0,4952,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,4000,4000,0 ReorderTone 1,30958,0,1757,0,0,1336,1336,0 RingbackTone 1,30958,0,1971,0,0,8000,24000,0 SITTone 1,30958,0,1757,0,0,1336,1336,0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 178 1,30742,0,5870,0,0,2800,2800,0 ReorderTone 1,30742,0,5870,0,0,5600,5600,0 RingbackTone 1,30742,0,5870,0,0,8000,32000,0 SITTone 100,1,30742,1856,0,0,0,0,2,800,800,3200,3200,0,0,2,0 Table E-8 Columbia Parameter Recommended Values DialTone 1,30958,0,3125,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,2000,2000,0 ReorderTone 1,30958,0,1757,0,0,2000,2000,0 RingbackTone 1,30958,0,1971,0,0,8000,32000,0 SITTone 1,30958,0,1757,0,0,2000,2000,0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 179 2,31356,30513,1102,1384,0,8000,32000,0 ReorderTone 1,30742,0,1856,0,0,4000,4000,0 RingbackTone 2,31356,31356,1237,1237,0,16000,8000,0 SITTone 1,30742,0,1856,0,0,4000,4000,0 Table E-12 Finland Parameter Recommended Values DialTone 1,30958,0,4952,0,1,0,0,0 BusyTone 1,30958,0,4952,0,0,2400,2400,0 ReorderTone 1,30958,0,5556,0,0,1600,2000,0 RingbackTone 1,30958,0,9545,0,0,8000,32000,0 SITTone 1,30958,0,1757,0,0,1600,1600,0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 180 ReorderTone 1,30958,0,1757,0,0,2400,2400,0 RingbackTone 1,30958,0,3426,0,0,8000,32000,0 SITTone 1,30958,0,1757,0,0,2400,2400,0 Table E-16 Hong Kong Parameter Recommended Values DialTone 2,31537,30830,1833,2287,1,0,0,0 BusyTone 2,30466,28958,2215,2816,0,4000,4000,0 ReorderTone 2,30466,28958,2215,2816,0,2000,2000,0 RingbackTone 102,30830,2038,30466,2215,2,3200,1600,3200,24000,0 SITTone 2,30466,28958,1398,1777,1,0,0,0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 181 1,31163,0,9003,0,0,6000,6000,0 ReorderTone 1,31163,0,1657,0,0,2000,4000,0 RingbackTone 102,31356,3485,30958,3934,2,3200,1600,3200,16000,0 SITTone 1,31163,0,1657,0,0,20000,4000,0 Table E-20 Indonesia Parameter Recommended Values DialTone 1,30958,0,3125,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,4000,4000,0 ReorderTone 1,30958,0,1757,0,0,2000,2000,0 RingbackTone 1,30958,0,1971,0,0,8000,32000,0 SITTone 1,30958,0,1757,0,0,20000,4000,0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 182 1,30958,0,1757,0,0,4000,4000,0 ReorderTone 1,30958,0,1757,0,0,1600,1600,0 RingbackTone 1,30958,0,1971,0,0,8000,32000,0 SITTone 1,30958,0,1757,0,0,4000,4000,0 Table E-24 Japan Parameter Recommended Values DialTone 1,31163,0,1657,0,1,0,0,0 BusyTone 1,31163,0,1859,0,0,4000,4000,0 ReorderTone 1,31163,0,1859,0,0,4000,4000,0 RingbackTone 2,31318,31000,1769,1949,0,8000,16000,0 SITTone 1,31163,0,1859,0,0,4000,4000,0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 183 1,30958,0,1757,0,0,3840,3840,0 ReorderTone 1,30958,0,1757,0,0,2000,2000,0 RingbackTone 101,30958,1971,0,0,2,3200,1600,3200,16000,0 SITTone 1,30958,0,1757,0,0,20000,4000,0 Table E-28 Mexico Parameter Recommended Values DialTone 1,30958,0,3125,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,2000,2000,0 ReorderTone 1,30958,0,1757,0,0,2000,2000,0 RingbackTone 1,30958,0,1971,0,0,8000,32000,0 SITTone 1,30958,0,1757,0,0,2000,2000,0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) OL-4652-01...
  • Page 184 ReorderTone 1,30958,0,1757,0,0,2000,2000,0 RingbackTone 1,30958,0,3053,0,0,8000,32000,0 SITTone 1,30958,0,1757,0,0,2000,2000,0 Table E-32 Pakistan Parameter Recommended Values DialTone 1,31163,0,2947,0,1,0,0,0 BusyTone 1,31163,0,1657,0,0,6000,6000,0 ReorderTone 1,31163,0,1657,0,0,6000,6000,0 RingbackTone 1,30742,0,2083,0,0,8000,32000,0 SITTone 1,31163,0,1657,0,0,6000,6000,0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) E-10 OL-4652-01...
  • Page 185 ReorderTone 2,30466,28958,1398,1777,0,2000,2000,0 RingbackTone 1,30742,0,2083,0,0,8000,32000,0 SITTone 2,30466,27666,1398,2034,0,2000,2000,0 Table E-36 Poland Parameter Recommended Values DialTone 1,30958,0,3889,0,1,0,0,0 BusyTone 1,30958,0,5368,0,0,4000,4000,0 ReorderTone 1,30958,0,1697,0,0,4000,4000,0 RingbackTone 1,30742,0,8010,0,0,8000,32000,0 SITTone 1,30958,0,1697,0,0,4000,4000,0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) E-11 OL-4652-01...
  • Page 186 ReorderTone 1,30958,0,1757,0,0,4000,4000,0 RingbackTone 1,30958,0,1971,0,0,9600,36800,0 SITTone 1,30958,0,1757,0,0,4000,4000,0 Table E-40 Singapore Parameter Recommended Values DialTone 1,30958,0,3506,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,6000,6000,0 ReorderTone 1,30958,0,1757,0,0,2000,2000,0 RingbackTone 102,31163,3710,30742,4156,2,3200,1600,3200,16000,0 SITTone 1,30958,0,1757,0,0,20000,4000,0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) E-12 OL-4652-01...
  • Page 187 ReorderTone 1,31163,0,1657,0,0,2000,2000,0 RingbackTone 102,31415,1079,30890,1266,2,3200,1600,3200,16000,0 SITTone 1,31163,0,1657,0,0,20000,4000,0 Table E-44 Spain Parameter Recommended Values DialTone 1,30958,0,4895,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,1600,1600,0 ReorderTone 100,1,30958,1757,0,0,0,0,2,1600,1600,1600,4800,0,0,1,0 RingbackTone 1,30958,0,1757,0,0,12000,24000,0 SITTone 100,1,30958,1757,0,0,0,0,2,1600,1600,1600,4800,0,0,0,0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) E-13 OL-4652-01...
  • Page 188 ReorderTone 2,30466,28958,1398,1777,0,2000,2000,0 RingbackTone 102,30830,1443,30466,1568,2,3200,1600,3200,16000,0 SITTone 2,30466,28958,1398,1777,0,2000,2000,0 Table E-48 Thailand Parameter Recommended Values DialTone 1,31163,0,2947,0,1,0,0,0 BusyTone 1,31163,0,1657,0,0,4000,4000,0 ReorderTone 1,30742,0,1856,0,0,2640,2640,0 RingbackTone 1,31163,0,1657,0,0,8000,32000,0 SITTone 100,1,31163,1657,0,0,0,0,2,800,7200,2400,5600,0,0,5,0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) E-14 OL-4652-01...
  • Page 189 ReorderTone 2,30466,28958,1246,1583,0,2000,2000,0 RingbackTone 2,30830,30466,793,862,0,8000,24000,0 SITTone 2,30466,28958,1246,1583,0,2000,2000,0 Table E-52 Venezuela Parameter Recommended Values DialTone 1,30958,0,3506,0,1,0,0,0 BusyTone 1,30958,0,1757,0,0,2000,2000,0 ReorderTone 1,30958,0,1757,0,0,2000,2000,0 RingbackTone 1,30958,0,1757,0,0,8000,32000,0 SITTone 1,30958,0,1757,0,0,2000,2000,0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) E-15 OL-4652-01...
  • Page 190 Appendix E Recommended Cisco ATA Tone Parameter Values by Country Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) E-16 OL-4652-01...

  • Page 191: G L O S S A R Y

    The decimal step number then is coded in its binary equivalent prior to transmission. The process is reversed at the receiving terminal using the same nonlinear scale. Compare with compression and expansion. See also A-law and µ-law. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) GL-1 OL-4652-01...
  • Page 192 Fax over IP FoIP Fully Qualified Domain (FQDN) format “mydomain.com” or “company.mydomain.com.” FQDN Frequency shift key. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) GL-2 OL-4652-01...
  • Page 193 Foreign Exchange Office. An FXO interface connects to the public switched telephone network (PSTN) central office and is the interface offered on a standard telephone. Cisco FXO interface is an RJ-11 connector that allows an analog connection at the PSTN central office or to a station interface on a PBX.
  • Page 194 Internet. This protocol is capable of synchronizing distributed clocks within milliseconds over long time periods. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) GL-4...
  • Page 195 Session Definition Protocol. An IETF protocol for the definition of Multimedia Services. SDP messages can be part of SGCP and MGCP messages. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) GL-5 OL-4652-01...
  • Page 196 When VAD is enabled, the sound quality is slightly degraded but the connection monopolizes much less bandwidth. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) GL-6 OL-4652-01...
  • Page 197 Markup Language. Designed to enable the use of SGML on the World-Wide Web. XML allow you to define your own customized markup language. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) GL-7...
  • Page 198 Glossary Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) GL-8 OL-4652-01...

  • Page 199: I N D E X

    CA0orCM0 parameter fefatures and related parameters Caller ID G.729 Caller ID format in a non-TFTP setting Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) IN-1 OL-4652-01...
  • Page 200 TFTP DND query configuration changes after boot up configuration files generated DNS2IP parameter configuration file template DNS name resolution configuration methods Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) IN-2 OL-4652-01...
  • Page 201 IOS Telephony Solution (ITS) enabled fax pass-through mode, enabling 4, 5 IP connectivity 1, 22 fax Pass-through mode configuration fax pass-through redundancy Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) IN-3 OL-4652-01...
  • Page 202 Named Signalling Event configuration name resolution primary Cisco CallManager configuration network configuration parameters primary domain name server Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) IN-4 OL-4652-01...
  • Page 203 StaticRoute parameter safety recommendations static subnet mask configuration SCCP strongest encryption key architecture syslog overview IP address version priority value Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) IN-5 OL-4652-01...
  • Page 204 TraceFlags parameter VLAN Setting parameter trace logs VLANSetting parameter troubleshooting voice configuration menu general tips basic IP connectivity Type of Service (ToS) configuration Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) IN-6 OL-4652-01...
  • Page 205 (15A) installation lightning activity main disconnecting device No. 26 AWG product disposal web-based configuration disallow Web configuration XML configuration file support Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) IN-7 OL-4652-01...
  • Page 206 Index Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for SCCP (version 3.0) IN-8 OL-4652-01...

This manual is also suitable for:

Ata186-i2-aAta 186Ata 188

Table of Contents