Maintenance - GE PCIE-5565PIORC* Hardware Reference Manual

Maintenance

Maintenance Prints
If a GE product malfunctions, please verify the following:
1. Software version resident on the product
2. System configuration
3. Electrical connections
4. Jumper or configuration options
5. Boards are fully inserted into their proper connector location
6. Connector pins are clean and free from contamination
7. No components or adjacent boards were disturbed when inserting or remov‐
ing the board from the chassis
8. Quality of cables and I/O connections
If products must be returned, contact GE for a Return Material Authorization
(RMA) Number. This RMA Number must be obtained prior to any return.
RMA request forms can be obtained from:
GE Technical Support is available at: 1‐800‐433‐2682 in North America,
or +1‐780‐401‐7700 for international calls. Requests for Technical Support can be
support.huntsville.ip@ge.com
sent to:
www.ge‐ip.com
Or, visit our website:
User level repairs are not recommended. The drawings and diagrams in this
manual are for reference purposes only.
www.ge-ip.com/rma
Maintenance 67