Override
There are three ways to override calls:
Busy Override lets the Attendant send a tone to a busy station to signal a call is waiting.
Do Not Disturb (DND) Override lets the Attendant send a tone to an idle station in the DND
mode to indicate that an important call is coming in.
Executive Override lets the Attendant enter an established conversation.
Each of these can be enabled or disabled by programming.
Benefits
Enables the Attendant to access stations for emergency messages or high-priority calls.
Strata DK Feature Description 5/99
PC Attendant Console
PC Attendant Console Features
System Availability
Optional on Strata DK424 with RCTUBA/
BB, RCTUC/D, or RCTUE/F processors
Unavailable on Strata DK14/40i/DK424 with
RCTUA processor
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