Join Button
The Join button enables the Attendant to connect an existing call with either an outside held party
or an internal station. Rather than transferring the call, the Attendant presses the Join button to
create a temporary conference from which the Attendant can then drop out.
Benefits
Ensures that two parties connect before dropping out of the conversation. This is sometimes more
appropriate than using transfer, since the Attendant can provide more personalized service.
Strata DK Feature Description 5/99
PC Attendant Console
PC Attendant Console Features
System Availability
Optional on Strata DK424 with RCTUBA/
BB, RCTUC/D, or RCTUE/F processors
Unavailable on Strata DK14/40i/DK424 with
RCTUA processor
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