Toshiba Strata DK14 General Description Manual page 153

Related Documents/Media
Introduction
DKAdmin/DKBackup User Guide describes how to use the DK Admin/DK Backup
interactive software applications, which enable you to easily and quickly custom program and/
or update the Strata DK14/DK40i/DK424 with a user friendly PC display. It also describes
how to backup and restore existing Strata DK14/DK40i/DK424 system data using the
programs.
Keyprint 2000 User Guide provides instructions for the Keyprint 2000 software printing
package which enables you to print and store custom button label keystrips for Strata DK
2000-series 10-button or 20-button digital telephones, 20-button add-on modules, and 60-
button digital DSS consoles.
Strata DK Programming Manual provides all instructions necessary to program the Strata
DK14, DK40i, and DK424 systems and system record sheets including ACD. The Strata
AirLink wireless systems are included throughout the manual.
Strata DK Installation & Maintenance Manual provides installation instructions for
configuring and installing the Strata DK14, DK40i and DK424. It also includes ISDN, T1/DS-
1 interface installation and configuration instructions, and troubleshooting. Additional
chapters are: ACD, providing installation instructions; Strata AirLink, providing installation
instructions for the standard- and digital-port configurations of the wireless system.
Strata AirLink External Wireless System Installation Guide provides step-by-step
installation instructions for the Base Station Interface Adapter (BSIA) system, including
system configurations examples, site surveys, and troubleshooting techniques.
Hospitality Management Information System (HMIS) General Description provides an
overall view of the hardware, software, applications and features.
Hospitality Management Information System (HMIS) User Guide describes the product's
many software features and gives step-by-step instructions for using them.
The following applies only to the Strata DK424.
Strata DK424 Call Center Solutions General Description provides a system overview,
including hardware and feature information.
ACD Agent Guide describes the ACD agent feature operation along with step-by-step
procedures for using features.
ACD Supervisor Guide provides instruction on how to use the ACD supervisor features.
Call Center Viewer User Guide describes how to install and operate the Call Center Viewer
application on a PC. It explains how to view and customize ACD group and agent status
information.
Insight DK Installation Guide provides installation instructions for Strata DK Insight and
Insight DK Plus Management Information System (MIS) application onto server and client
PCs. Also included are software installation instructions for electronic wallboards and the
inView™ LAN display application.
Insight DK Supervisor Guide provides instructions for using the Strata DK Insight and
Insight DK Plus MIS for the call center Supervisor.
Insight DK inView Quick Reference Guide provides instructions for viewing and
customizing the on-screen wallboard and large character views of the real time call center
data.
Software MIS (SMIS) Supervisor Manual provides descriptions, examples, and instructions
on using the Software MIS application.
Strata DK Library CD-ROM enables you to view, print, navigate and search publications
for Strata DK14, DK40i and DK424 digital business telephone systems.
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