Caller Identification (Id) - Toshiba Strata DK14 General Description Manual

Features
System Features

Caller Identification (ID)

On the DK14 system, the WSIU PCB provides an RS-232 interface to a customer-provided Caller
ID interface device (TC-1041). CO lines that receive Caller ID must be cross connected to the TC-
1041 (MLX-41) Caller ID interface box. The TC-1041 is available from TEL-CONTROL, Inc.,
P.O. Box 4087, Huntsville, AL 35815-4087, (205) 881-4000.
On the DK40i, the TCIU2, RCIU2 and RCIS PCBs provides four Caller ID circuits each. The
TCIU2 is used for base cabinet lines and the RCIU2/RCIS is used for expansion cabinet lines to
provide up to eight Caller ID interface circuits. A TCIU2/RCIU2/RCIS circuit must be available
for each line that is to receive Caller ID.
On the DK424, the RCIU2 provides four Caller ID circuits when installed at the factory; however,
an RCIS piggyback PCB can be installed on the RCIU2 to provide four more Caller ID circuits, for
a maximum of eight Caller ID circuits per cabinet slot. An RCIU2/RCIS circuit must be available
for each line that is to receive Caller ID.
The telephone number or name of the calling party can be displayed on the LCD of a ringing
telephone, Attendant Console display, and/or sent to an application computer or voice mail. The
information is displayed on direct, incoming, transferred, and forwarded calls. The Caller ID
information continues with the call as many times as the active call is forwarded or transferred
within the system.
A maximum of 10 telephone number digits can be displayed or sent to a computer, and a
maximum of 16 characters for the name. A typical Caller ID display with soft keys off is shown
below:
If both the name and number of the caller are sent by the COs, the name, rather than number,
appears on the top line of the LCD display. The name and number do not appear together on the
same LCD display. However, while the call is ringing, the user can press the Page button to toggle
the top line display from name to number and back. This enables the station user to see both the
name and number of the caller while the telephone is ringing. If the Caller ID feature is being used
in conjunction with a CTI application, both the name and number are sent to the TAPI application
computer.
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System Availability
Optional on Strata DK14/DK40i/DK424
Requirements
Caller ID/ground or loop start CO line PCBs
DK14 – WSIU PCB
DK40i – TCIU2, RCIU2 and RCIS PCBs
DK424 – RCIU2 and RCIS PCBs
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Strata DK Feature Description 5/99