Answer Prompting - Toshiba Strata DK14 General Description Manual

Answer Prompting

Answer Prompting by CO Line or Dialed Number Identification Service (DNIS) information
makes it easy for the Attendant to answer calls appropriately for different product lines,
departments, tenants, etc. The CO line identification or DNIS information causes the ringing
console's screen to display a prompted greeting up to 100 characters long, according to the line
called or number dialed. Programming DID lines to use DNIS routing enables for personalized
answering of DID calls.
Benefits
Answering for multiple tenants, product lines, or departments is easy for the Attendant who only
has to look at the screen to see how to greet each caller. This not only makes appropriate answering
easy, but provides a professional image to callers.
Strata DK Feature Description 5/99
PC Attendant Console
PC Attendant Console Features
System Availability
Optional on Strata DK424 with RCTUBA/
BB, RCTUC/D, or RCTUE/F processors
Unavailable on Strata DK14/40i/DK424 with
RCTUA processor
219