Automatic Number Identification (Ani) - Toshiba Strata DK14 General Description Manual

Features
System Features

Automatic Number Identification (ANI)

ANI displays the telephone number of the calling party on the LCD of a ringing telephone,
Attendant Console display, and/or sends it to an application computer or voice mail. The
information is displayed on direct incoming, transferred, and call-forwarded calls. The ANI
information continues with the call as many times as the active call is forwarded or transferred
within the system.
The system supports ANI on analog or digital (T1) DID and Tie
lines and provides helpful call identification information to
answering parties. A typical ANI display example is shown at the
right.
ANI is usually associated with "1-800" type calls offered by
various long distance carriers (except AT&T) through T1
facilities. However, the Strata DK also provides ANI information
received over analog DID and Tie line circuits. Either Sprint or
MCI ANI format is supported.
ANI data is routed to DNs, Distributed Hunt Groups, ACD groups, voice mail devices, and
external network numbers through external-call routing. ANI data on answered calls can be
displayed on SMDR reports. ANI numbers can be routed to different destinations during Day, Day
2, or Night mode.
ANI digits can be received independently or simultaneously with Dialed Number Identification
Service (DNIS) called number digits. When received with DNIS digits, calls can be routed to
unique destinations for each DNIS number (see
without DNIS, all ANI calls ring the same selected destination.
Important!
Abandoned Call Numbers
ANI data is stored in system memory for calls that ring, but are abandoned before being answered
so users see the telephone number of who called, even if the caller did not leave a message. LCD
telephone and Attendant Console users can display and Auto Dial the "abandoned call" ANI
numbers.
The DK424 system stores up to 2,000 ANI abandoned calls with
the RCTUE/F processor, up to 1000 on RCTUC/D, up to 400 on
RCTUBA/BB, and up to 200 on RCTUA. DK14 and DK40i can
store up to 200 ANI abandoned call numbers. Individual stations
can be programmed to store from 0 to 100 of the total ANI
abandoned calls in increments of 10. A typical ANI abandoned call
display is shown at the right.
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ANI is unavailable on Strata DK14 systems.
System Availability
Unavailable on DK14
Optional on Strata DK40i with K5RCU and
DK424 with RRCS
C N : 7 1 4 5 8 3 3 7 0 0
L I N E
Table 6 on Page 25). When ANI is received
0 8 / 0 2 1 7 : 5 2
C N : 7 1 4 5 8 3 6 7 9 8
Strata DK Feature Description 5/99
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