System Features; Abandoned Call Numbers; Account Codes (Forced/Voluntary/Verified) - Toshiba Strata DK14 General Description Manual

Features
This chapter provides descriptions of system and station features for the DK14, DK40i and
DK424, in alphabetical order. These features apply to all of these systems, except where noted.
This chapter includes these sections:

System Features

Station Features
PC Attendant Console Features (DK424 only)
System Features
This section describes features that are available on a system-wide basis. See
for a list of system features.

Abandoned Call Numbers

Automatic Number Identification (ANI) and Caller ID calls that ring but are abandoned before
they are answered can be stored in system memory. LCD telephone and attendant console users
can display and Auto Dial the "abandoned call" ANI and Caller ID numbers.
DK14 and DK40i can store up to 200 ANI and Caller ID abandoned call numbers
DK424 can store up to 2,000 ANI and Caller ID abandoned call numbers
For DK14/DK40i/DK424, stations can be programmed to store from 0 to 100 abandoned call
numbers in increments of 10.

Account Codes (Forced/Voluntary/Verified)

Account Codes provide a method of tracing and categorizing CO line calls on the SMDR report.
They may even be used to temporarily change a restricted station's class of service to allow long
distance calling after an Account Code is entered.
Account Codes may be required before dialing calls (Forced) or optionally entered during calls
(Voluntary). Codes can be as long as 15 digits and can be verified or nonverified. If a printer is
connected to the system, a record of each Account Code prints out on the SMDR report.
Note The 911 emergency number and two other optional customer-designated numbers (up to
four digits long) can be assigned to bypass Forced Verified Account Code requirements.
Strata DK General Description 5/99
6
Table 32 on Page 88
61