Overflow - Toshiba Strata DK14 General Description Manual

PC Attendant Console
PC Attendant Console Features

Overflow

Overflow mode re-routes calls, which have been waiting in the ringing queue too long, to another
console, station, or answering device as assigned in programming. This feature is controlled by the
overflow timer and can be manually activated by the Attendant during high-traffic conditions via
the Overflow button.
Benefits
Provides backup for the Attendant during busy periods when it is difficult to keep up with heavy
incoming call traffic. Overflow serves as another efficient way of providing call coverage.
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System Availability
Optional on Strata DK424 with RCTUBA/
BB, RCTUC/D, or RCTUE/F processors
Unavailable on Strata DK14/40i/DK424 with
RCTUA processor
Strata DK Feature Description 5/99