When Operating The Mes Interface Module - Mitsubishi Electric Melsec Q Series User Manual

10
TROUBLESHOOTING
Symptom
Oracle's data source driver is not located
although "%SystemRoot%\SysWOW64\
odbcad32.exe" was executed on 64-bit
®
version Windows .
The "MESInterface" folder in Start menu is
not deleted behind the uninstallation.

10.3.3 When operating the MES interface module

This section shows the troubleshooting of problems that may arise during operation of the
MES interface module.
(1) Troubleshooting about LED indication and I/O signals
Symptom
The RUN LED does not turn on.
The ERR. LED is on or flashing.
Module READY (X0) does not turn ON, or it
takes time to turn ON.
CompactFlash card status (X1) does not
turn ON, or it takes time to turn ON.
10
- 45 10.3 Troubleshooting by symptom
10.3.3 When operating the MES interface module
Table 10.17 [DB connection service setting tool]
Checked item
Has the 32-bit version of Oracle Client been
installed?
Section 8.2 Setting ODBC to the
Database
Is the "MESInterface" folder empty?
Table 10.18 Troubleshooting about LED indication and I/O signals
Checked item
Is the module in preparation?
Is the Watchdog timer error (X1F) ON?
Is the battery connected? Or, has the
battery voltage dropped?
Is any of the error detection signals (X11,
X12, X16 and X1C) ON?
X11: Sampling error
X12: Information linkage error
X16: Access target CPU error
X1C: Another error
Check the error code in [System monitor] of
GX Developer.
Is the module in preparation?
Are there many files in the installed
CompactFlash card?
Is file access stopped? (X2 is ON?)
Are there many files in the installed
CompactFlash card?
(From the previous page)
Corrective action
• Install the 32-bit version of Oracle Client,
and then execute "%SystemRoot%\
SysWOW64\odbcad32.exe" again.
• Delete the "MESInterface" folder
manually.
Corrective action
• Wait for startup of the module.
• If a watchdog timer error is identified,
please consult your local Mitsubishi
representative.
• Check the battery connection.
• Replace the battery.
• According to the error code obtained by
the error detection shown on the left,
identify the error cause and take
corrective actions.
• By the error code, identify the error and
take corrective actions.
• Depending on the number of items set in
[Access target CPU settings], it may take
several minutes until X0 turns ON.
• If many files are stored in the
CompactFlash card, it takes time to turn
X0 ON.
• Delete unnecessary files from the
CompactFlash card.
• Cancel the file access stop.
• If many files are stored in the
CompactFlash card, it takes time to turn
X1 ON.
• Delete unnecessary files from the
CompactFlash card.