Installation And Upgrade Issues - Cisco ATA186-I1 Installation And Configuration Manual

Chapter 8 Testing and Troubleshooting the Cisco ATA 186

Installation and Upgrade Issues

Note
OL-1267-01
The following issues apply to the manual upgrade process only. Image and
language upgrades must be performed separately.
The red LED is flashing.
Symptom
The Cisco ATA 186 is trying to obtain the DHCP address or
Possible Cause
the software image is being upgraded
The Ethernet cable is unplugged.
Possible Cause
Plug in the Ethernet cable.
Action
Voice prompt returns
Symptom
You are attempting to upgrade to the existing version.
Possible Cause
There is no need to upgrade.
Action
Voice prompt returns
Symptom
You have entered an incorrect IP address.
Possible Cause
Action Enter the correct IP address.
No dial tone.
Symptom
No user ID was entered.
Possible Cause
Action Enter the correct user ID.
Upgrade not available
message.
Upgrade failed
Cisco ATA 186 Installation and Configuration Guide
Installation and Upgrade Issues
message.
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