Table of Contents
Advertisement
Symptoms and Actions
Symptom
gatekeeper contains more than one zone prefix command.
Symptom
Symptom
Cisco ATA 186 Installation and Configuration Guide
8-6
The Cisco ATA 186 registration is rejected by the gatekeeper. The
If delivering more than one zone prefix on the gatekeeper, the
Possible Cause
UserID values or E.164 values on the H.323 endpoint (that is, the
Cisco ATA 186) must be within a defined zone prefix on the gatekeeper.
Action
Add the zone prefixes in order for the Cisco ATA 186s to maintain
their registration.
Fast busy tone.
There may be a duplicate user ID.
Possible Cause
Make sure that all user IDs are unique.
Action
SIP parameters are not available.
The SIP protocol or SIP Registration are not enabled.
Possible Cause
Make sure that you have enabled the SIP protocol by setting the UseSIP
Action
parameter. If you are using proxy, enable SIP registration (for authentication).
Chapter 8
Testing and Troubleshooting the Cisco ATA 186
OL-1267-01
Advertisement
Table of Contents
Troubleshooting
