Setting Up The Projector - Cisco 3200 Use And Care Manual

Cisco systems telepresence system installation guide
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Setting Up CTS Components
Table 10-4
Problem
No sound registers.
Microphone icon with red pipe
displays.
Microphone icon with question
mark displays.
System is experiencing
"phantom switching" (during a
TelePresence conference, the
system switches to a segment
where no one is talking or is
empty)

Setting Up the Projector

To set up the projector, complete the following steps:
Make sure that a serial cable is connected from your projector to the Serial output of the auxiliary control
Step 1
unit. See
an Auxiliary Control Unit.
Start a test pattern display for the projector by completing the following steps:
Step 2
a.
b.
c.
d.
e.
Turn on the projector by turning the projector power rocker switch to the ON position.
Step 3
Cisco TelePresence System 3200
10-20
Troubleshooting Chart for Microphone Problems (continued)
Chapter 9, "Routing Power and Signal Cables"
Open a browser that is connected to the network.
Enter the IP address of the primary codec to log in to Cisco TelePresence System Administration.
Select Troubleshooting > Hardware Setup, then click the Presentation Devices radio button.
Select the Test Pattern radio button.
Click Start to begin the test.
Possible Cause
Microphone cable is not
connected or is only partially
connected.
Microphone is not connected.
One of the microphones is
unplugged.
Microphone is not properly
calibrated.
for information about cabling your system with
Chapter 10
First-Time Setup
Possible Solution
Check that the system is plugged
in and power is on.
Check that the microphone plug
is firmly seated in the correct
connector on the primary codec.
Check that the mute light on each
microphone is lit. An unlit light
indicates that the microphone is
not plugged in.
Lightly tap the microphone to
see if sound registers.
Contact Cisco technical support
if you are certain that the cabling
is correct and power is applied to
the system, but no sound
registers on the microphone.
Check that the microphone is
properly plugged in.
Check that the microphone is
properly plugged in.
Rerun the Microphone
Calibration procedure.
OL-14521-01

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