Cisco 7800 Series Administration Manual page 133

Table 9: Status Messages on the Cisco IP Phone
Message
TFTP Size Error
ROM Checksum Error
Duplicate IP
Error Updating Locale
IP Address Released
IPv4 DHCP Timeout
Description
The configuration file is too large for file
system on the phone.
Downloaded software file is corrupted.
Another device is using the IP address
that is assigned to the phone.
One or more localization files could not
be found in the TFTP Path directory or
were not valid. The locale was not
changed.
The phone is configured to release the
IP address.
IPv4 DHCP server did not respond.
Cisco IP Phone 7800 Series for Third-Party Call Control Administration Guide
Cisco IP Phone Status
Possible Explanation and Action
Power cycle the phone.
Obtain a new copy of the phone firmware and
place it in the TFTPPath directory. You should
only copy files into this directory when the TFTP
server software is shut down; otherwise, the files
may be corrupted.
If the phone has a static IP address, verify that
you did not assigned a duplicate IP address.
If you are using DHCP, check the DHCP server
configuration.
From the Third-Party Call Control system, check
that the following files are located within
subdirectories in the TFTP File Management:
• Located in subdirectory with same name as
network locale:
◦ tones.xml
• Located in subdirectory with same name as
user locale:
◦ glyphs.xml
◦ dictionary.xml
◦ kate.xml
The phone remains idle until it is power cycled
or until you reset the DHCP address.
Network is busy: The errors should resolve
themselves when the network load reduces.
No network connectivity between the IPv4 DHCP
server and the phone: Verify the network
connections.
IPv4 DHCP server is down: Check configuration
of IPv4 DHCP server.
Errors persist: Consider assigning a static IPv4
address.
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