Cisco 7800 Series Administration Manual page 111

Phone Features and Setup
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Phone Features and Setup Overview
After you install Cisco IP Phones in your network, configure their network settings, and add them to Third-Party
Call Control System, you must use the Third-Party Call Control System to configure telephony features,
optionally modify phone templates, set up services, and assign users.
You can modify additional settings for the Cisco IP Phone from Third-Party Call Control Configuration Utility.
Use this web-based application to set up phone registration criteria and calling search spaces, to configure
corporate directories and services, and to modify phone button templates, among other tasks.
Cisco IP Phone User Support
If you are a system administrator, you are likely the primary source of information for Cisco IP Phone users
in your network or company. It is important to provide current and thorough information to end users.
To successfully use some of the features on the Cisco IP Phone (including Speed Dial, Services, and voice
message system options), users must receive information from you or from your network team or must be
able to contact you for assistance. Make sure to provide users with the names of people to contact for assistance
and with instructions for contacting those people.
We recommend that you create a web page on your internal support site that provides end users with important
information about their Cisco IP Phones.
Consider including the following types of information on this site:
• user guides for all Cisco IP Phone models that you support
Phone Features and Setup Overview, page 97
Cisco IP Phone User Support, page 97
Telephony Features for Cisco IP Phone, page 98
Feature Buttons and Softkeys, page 104
Configuring Programmable Softkeys, page 106
Programmable Softkeys, page 106
C H A P T E R
Cisco IP Phone 7800 Series for Third-Party Call Control Administration Guide
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