Enable Remote Call Recording With Sip Info - Cisco 8800 Series Manual

Enable Remote Call Recording with SIP INFO

You can configure this parameter in the phone configuration XML file (cfg.xml) by entering a string in this
format:
<Call_Recording_Protocol_3_ ua="na">SIPREC</Call_Recording_Protocol_3_>
Options: SIPREC and SIPINFO
Default: SIPREC
Step 6 Click Submit All Changes.
Enable Remote Call Recording with SIP INFO
You can enable call recording on a phone so that your user can record an active call.
You can also configure the parameters in the phone configuration file with XML(cfg.xml) code.
During a recording, your user sees different icons which depend on the recording state. The icons are displayed
on the Calls screen and also on the line key on which the user is recording a call.
Your user presses the following softkeys to control the phone recording:
• Record
• StopRec
The recording only starts when your user presses the Record softkey. Your user sees a message when recording
state changes and the recording icon displays on the call screen.
Once a phone recording starts, the StopRec softkey can work. The recording stops when your user presses
the StopRec softkey. Your user sees a message when the recording state changes.
Table 49: Recording Icons
Icon
Before you begin
• You need to set up call recording on the call control system.
• Access the phone administration web page. See
Procedure
Step 1
Select Voice > Phone.
Step 2 In the Supplementary Services section, click Yes or click No to enable or to disable call recording in the
Call Recording Serv parameter.
Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later
244
Meaning
Recording in progress
Recording in progress (8811)
Access the Phone Web Interface, on page
Cisco IP Phone Configuration
104.