Page 1 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later First Published: 2019-11-19 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
Page 3: Table Of Contents
New and Changed for Firmware Release 11.1(2) New and Changed for Firmware Release 11.1(1) New and Changed Features for Firmware Release 11.0(1) P A R T I Cisco IP Phone Provisioning Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 4 C H A P T E R 4 Provisioning Methods Provision a Phone with BroadSoft Server Provisioning Examples Overview Basic Resync Use Syslog to Log Messages Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 5 Encrypt a Profile with OpenSSL Create Partitioned Profiles Set the Phone Privacy Header C H A P T E R 5 Provisioning Parameters Provisioning Parameters Overview Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 6 Provisioning Parameter Types General Purpose Parameters Use General Purpose Parameters Enable Parameters Triggers Resync at Specific Intervals Resync at a Specific Time Configurable Schedules Profile Rules Upgrade Rule Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 7 Configure the DHCP Options Parameters for DHCP Options Configuration DHCP Option Support Configure the Challenge for SIP INVITE Messages Transport Layer Security Encrypt Signaling with SIP Over TLS Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 8 Configure a Line Key on the Phone to Monitor a Single User's Line Parameters for Monitoring a Single Line Enable Conference Button with a Star Code Conference Button Parameters Enable Dial Assistance Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later viii...
Page 9 View TR-069 Status Parameters for TR-069 Configuration Enable Electronic Hookswitch Set up a Secure Extension Configure the SIP Transport Block Non-Proxy SIP Messages to a Phone Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 10 Set Up a Phone for Remote SDK WebSocket API Parameters C H A P T E R 1 1 Phone Information and Display Configuration Phone Information and Display Settings Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 11 Emergency Call Support Background Emergency Call Support Terminology Configure a Phone to Make Emergency Calls Parameters to Make an Emergency Call PLK Configuration Programmable Line Keys Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 12 Video Transmit Resolution Setup Configure the Video Codec Video Codec Parameters C H A P T E R 1 5 Voice Mail Configuration Configure Voice Mail Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 13 Connect the Phone to a Wi-Fi Manually View the Wi-Fi Status View Wi-Fi Status Messages on the Phone Verify Phone Startup Configure Internet Connection Type Configure VLAN Settings VLAN Settings Parameters Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later xiii...
Page 14 NAT Mapping Parameters Configure NAT Mapping with the Static IP Address NAT Mapping with Static IP Parameters Configure NAT mapping with STUN NAT Mapping with STUN Parameters Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 15 Phone Doesn't Show ACD Agent Availability Call Doesn't Record An Emergency Call Doesn't Connect to Emergency Services Presence Status Doesn't Work Phone Presence Message: Disconnected from Server Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 16 Reboot History on the Cisco IP Phone Screen Reboot History in the Status Dump File C H A P T E R 2 0 Maintenance Basic Reset Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 17 NAT Mapping with Session Border Controller NAT Mapping with SIP-ALG Router Cisco Discovery Protocol LLDP-MED Chassis ID TLV Port ID TLV Time to Live TLV Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later xvii...
Page 18 Cisco Headset 561 and 562 Third Party Headsets Headset Configuration on Your Phone Cisco Headset 500 Series Customization Set the Upgrade Rule for the Cisco Headset 500 Series Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later xviii...
Page 19 Install Non-Lockable Wall Mount Kit for Phone with Key Expansion Module Remove the Phone and Key Expansion Module from the Non-Lockable Wall Mount Adjust the Handset Rest Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 20 Contents A P P E N D I X C TR-069 Parameter Comparison XML and TR-069 Parameter Comparison Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 21: Overview Of The Cisco Ip Phone
Third-Party SIP-based IP PBX. Note In this document, the terms Cisco IP Phone or phone means Cisco IP Phone 8800 Series Multiplatform Phones. Phone Overview The Cisco IP Phones 8811, 8841, 8845, 8851, 8861, and 8865 provide voice communication over an Internet Protocol (IP) network.
Page 22 IP phones. To function in the IP telephony network, the Cisco IP Phone must connect to a network device, such as a Cisco Catalyst switch. You must also register the Cisco IP Phone with a Third-Party Call Control system before sending and receiving calls.
Page 23: Cisco Ip Phone 8811
Cisco IP Phone 8811 Caution Using a cell, mobile, or GSM phone, or two-way radio in close proximity to a Cisco IP Phone might cause interference. For more information, see the manufacturer’s documentation of the interfering device. Cisco IP Phone 8811 Phone Connections Connect your phone to your organization's IP telephony network as shown in the following diagram.
Page 24: Cisco Ip Phones 8841 And 8845
Connect your phone to the corporate IP telephony network, using the following diagram. DC adaptor port Access port (10/100/1000 (DC48V). PC) connection. AC-to-DC power supply Auxiliary port. (optional). AC power wall plug Handset connection. (optional). Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 25: Cisco Ip Phone 8851
Handset connection. AC power wall plug (optional). Analog headset connection (optional). Network port (10/100/1000 SW) connection. USB port IEEE 802.3at power enabled. Access port (10/100/1000 PC) connection. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 26: Cisco Ip Phones 8861 And 8865
Connect your phone to the corporate IP telephony network as shown in the following diagram. DC adaptor port (DC48V). Handset connection. AC-to-DC power supply (optional). Analog headset connection (optional). AC power wall plug (optional). USB port Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 27: Buttons And Hardware
Indicates whether you have an incoming call (flashing red) or a new voice message (steady red). Camera Use the camera for video calls. Cisco IP Phone 8845 and 8865 only Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 28: Softkey, Line, And Feature Buttons
• Softkeys, located below the screen, give you access to the function displayed on the screen above the softkey. The softkeys change depending on what you are doing at the time. The More ... softkey shows you that more functions are available. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 29: Terminology Differences
Terminology Differences The following table highlights some of the differences in terminology found in the Cisco IP Phone 8800 Series Multiplatform Phones User Guide and Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide.
Page 30 Cisco IP Phone 8800 Series Multiplatform Phone Hardware Terminology Differences Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 31: New And Changed For Firmware Release 11.3(1)
Configure One-Button Call Park, on page 158 Added a task and the parameter about multicast paging Configure Multicast Paging, on page 181 Parameters for Multiple Paging Group, on page 182 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 32: New And Changed Information For Firmware Release 11.2(3)Sr1
Supported Languages for the Phone Display Updated the --key keyword details and added a note Report Current Phone Configuration to the about RFC 8188-based encryption. Provisioning Server Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 33 IP Phone 8851/8861 Key Allocate a Key Expansion Module Type with the Expansion Module and Cisco IP Phone 8865 Key Phone Menu Expansion Module Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 34: New And Changed For Firmware Release 11.2(1)
Telephony Features for Cisco IP Phone SIP Settings Added a new topic to support SIP privacy header Configure a Privacy Header Updated the topic to support SIP privacy header SIP Settings Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 35 Configure the Screen Saver with the Phone Web Page removal Added new section to support Executive-Assistant Executives and Assistants Executive or Assistant Menu Does Not Appear Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 36: New And Changed For Firmware Release 11.1(2)
Calls Enable and Disable Reverse Name Lookup Cisco Headset 531 and Cisco Headset 532 Important Headset Safety Information Third Party Headsets Headset Configuration on Your Phone Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 37: New And Changed For Firmware Release 11.1(1)
ACD Settings Phone Doesn't Show ACD Softkeys Call Recording Enable Remote Call Recording with SIP REC Enable Remote Call Recording with SIP INFO Call Doesn't Record Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 38: New And Changed Features For Firmware Release 11.0(1)
Enable Conference Button with a Star Code to Conference hard key from the phone web page Logo can be added as boot display Add a Logo as the Boot Display Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 39 New and Changed Features for Firmware Release 11.0(1) Revision Updated Section Key expansion modue will be Auto Detection of Key Expansion Modules auto-detected when plugged in Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 40 New and Changed Information New and Changed Features for Firmware Release 11.0(1) Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 41 P A R T Cisco IP Phone Provisioning • Provisioning, on page 23 • Provisioning Methods, on page 39 • Provisioning Parameters, on page 67 • Provisioning Formats, on page 77...
Page 43: Provisioning
Provisioning is typically part of the high-volume, VoIP deployments common by service providers. Configuration profiles or updated firmware is transferred to the device using TFTP, HTTP, or HTTPS. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 44: Provisioning
A phone can be configured to resynchronize its internal configuration state to match a remote profile periodically and on power-up. The phone contacts a normal provisioning server (NPS) or an access control server (ACS). Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 45: Normal Provisioning Server
Phone Provisioning Practices Typically, the Cisco IP Phone is configured for provisioning when it first connects to the network. The phone is also provisioned at the scheduled intervals that are set when the service provider or the VAR preprovisions (configures) the phone.
Page 46: Enable Auto Provisioning With Short Activation Code
Procedure Step 1 Press Applications Step 2 Select Device administration > Profile Rule. Step 3 Enter the profile rule using the following format: protocol://server[:port]/profile_pathname For example: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 47: Dns Srv For Http Provisioning
TFTP protocol. If you use TFTP, you receive the following error message: Error - TFTP Scheme not supported in SRV lookups. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 48 _ciscoprov-https._tls.example.com. 86400 IN SRV 10 60 5060 pr1.example.com. _ciscoprov-https._tls.example.com. 86400 IN SRV 10 20 5060 pr2.example.com. _ciscoprov-http._tcp.example.com. 86400 IN SRV 10 50 5060 px1.example.com. _ciscoprov-http._tcp.example.com. 86400 IN SRV 10 30 5060 px2.example.com. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 49: Use Dns Srv For Http Provisioning
[--srv] https://example.com/$PSN.xml Set the Profile Rule with the SRV Option on the Phone You can use the SRV option on your phone to download a configuration file. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 50: Tr69 Provisioning
Press Resync. TR69 Provisioning The Cisco IP Phone helps the administrator to configure the TR69 parameters using the Web UI. For information related to the parameters, including a comparison of the XML and TR69 parameters, see the Administration Guide for the corresponding phone series.
Page 51: Event Types Supported
The service provider preprovisions phones, other than RC units, with a profile. The preprovision profile can comprise a limited set of parameters that resynchronizes the phone. The profile can also comprise a complete Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 52: Server Preparation And Software Tools
To do so, run the packet sniffer on a PC that is connected to a switch with port mirroring enabled. For HTTPS transactions, you can use the ssldump utility. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 53: Remote Customization (Rc) Distribution
If DHCP server does not provide provisioning server information, the phone queries the Cisco EDOS RC Server and provides its MAC address and model and the Customization State is set to Pending. The Cisco EDOS server responds with the associated service provider's provisioning server information including provisioning server URL and the phone's Customization State is set to Custom Pending.
Page 54: In-House Device Preprovisioning
Cisco IP Phone Provisioning In-House Device Preprovisioning Once the phone has been provisioned, the Cisco EDOS RC Server is not utilized unless the phone is factory reset. In-House Device Preprovisioning With the Cisco factory default configuration, the phone automatically tries to resync to a profile on a TFTP server.
Page 55: Tftp Provisioning
HTTP POST request. The server uses this information to generate a desired response configuration profile, or to store the status information for later analysis and tracking. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 56: Http Status Code Handling On Resync And Upgrade
Retry request immediately with new to a new location. location. Permanently Known as Temporarily Moved. Retry request immediately with new 302 Found location. Other 3xx responses not processed. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 57 The server behaves as a gateway or proxy and 504 Gateway Timeout does not receive timely response from the upstream server. Other server error Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 58 Cisco IP Phone Provisioning HTTP Status Code Handling on Resync and Upgrade Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 59: Provisioning Methods
For more information on how to configure the device profile type, go to this URL: https://xchange.broadsoft.com/node/1031047. Access the BroadSoft Partner Configuration Guide and see the section “Broadworks Device Profile Type Configuration”. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 60: Provisioning Examples Overview
IP address of the syslog server, and by setting the Debug_Level to a value between 0 and 3 (3 being the most verbose): <Debug_Server>192.168.1.210</Debug_Server> Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 61: Tftp Resync
GPP_P. These should be empty. Step 7 Resync the test phone to the basic.txt configuration profile by opening the resync URL in a web browser window. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 62: Log Messages To The Syslog Server
The second message marks the success or failure of the resync. b) Verify that your syslog server received messages similar to the following: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 63: System Log Parameters
• In the phone configuration file with XML(cfg.xml), enter a string in this format: <Syslog_Identifier ua="na">$MAC</Syslog_Identifier> • On the phone web page, select an identifier from the list. Default: None Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 64: Unique Profiles, Macro Expansion, And Http
$A through $P. For a complete list of variables that are available for macro expansion, see Macro Expansion Variables, on page In this exercise, a profile specific to a phone is provisioned on a TFTP server. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 65: Provision A Specific Ip Phone Profile On A Tftp Server
41) onto the virtual root directory of the installed server. Step 3 To verify proper server installation and file access to basic.txt, access the profile with a web browser. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 66: Provisioning Through Cisco Xml
Provisioning Through Cisco XML For each of the phones, designated as xxxx here, you can provision through Cisco XML functions. You can send an XML object to the phone by a SIP Notify packet or an HTTP Post to the CGI interface of...
Page 67: Resync A Device Automatically
Ensure that the Resync On Reset field is set to Yes. <Resync_On_Reset>Yes</Resync_On_Reset> Step 7 Power cycle the phone to force it to resync to the provisioning server. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 68: Profile Resync Parameters
• On the phone web page, set this field to Yes to allow resync on power-up or reset, or No to block resync on power-up or reset. Default: Yes Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 69 • On the phone web page, specify the time period in seconds. The valid value ranges between 0 and 65535. This feature is disabled when set to zero. The default value is 600 seconds (10 minutes). Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 70 • On the phone web page, specify the time period in seconds. Set this parameter to zero to disable periodic resynchronization. The default value is 3600 seconds. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 71 • In the phone configuration file (cfg.xml) with XML, enter a string in this format: <Forced_Resync_Delay ua="na">14400</Forced_Resync_Delay> • On the phone web page, specify the time period in seconds. The default value is 14,400 seconds. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 72 • In the phone configuration file (cfg.xml) with XML, enter a string in this format: <Resync_Trigger_1 ua="na">$UPGTMR gt 300 and $PRVTMR ge 600</Resync_Trigger_1> <Resync_Trigger_2 ua="na"/> • On the phone web page, specify the triggers. Default: Blank Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 73 • On the phone web page, select Yes to take a response as an file-not-found unsuccessful resync, or select No to take a response as a file-not-found successful resync. Default: Yes Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 74 • On the phone web page, specify the profile rule. Default: /$PSN.xml DHCP Option To DHCP options, delimited by commas, used to retrieve firmware and profiles. Default: 66,160,159,150,60,43,125 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 75: Set Up Your Phones For Activation Code Onboarding
Profile section under the Voice > Provisioning tab in the phone web page. It also defines the syntax of the string that is added in the phone configuration file (cfg.xml) with XML code to configure a parameter. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 76: Secure Https Resync
HTTPS adds SSL to HTTP for remote provisioning so that the: • The phone can authenticate the provisioning server. • Provisioning server can authenticate the phone. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 77: Authenticate With Basic Https Resync
HTTPS server, the phone should be able to do so as well. In addition to installing a HTTPS server, a SSL server certificate that Cisco signs must be installed on the provisioning server. The devices cannot resync to a server that is using HTTPS unless the server supplies a Cisco-signed server certificate.
Page 78: Https With Client Certificate Authentication
The browser probably does not recognize the certificate as valid unless the browser has been pre-configured to accept Cisco as a root CA. However, the phones expect the certificate to be signed this way. Modify the Profile_Rule of the test device to contain a reference to the HTTPS server, for example: <Profile_Rule>...
Page 79: Configure A Https Server For Client Filtering And Dynamic Content
Verify accessibility of CGI scripts on the server (that is, /cgi-bin/…). Step 5 Modify the Profile_Rule on the test device to resync to the reflector script, as in the following example: https://prov.server.com/cgi-bin/reflect.pl? Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 80: Https Certificates
In addition to Cisco issued certifications, the phone also accepts server certificates from a set of commonly used SSL certificate providers. To use HTTPS with the phone, you must generate a Certificate Signing Request (CSR) and submit it to Cisco. The phone generates a certificate for installation on the provisioning server. The phone accepts the certificate when it seeks to establish an HTTPS connection with the provisioning server.
Page 81: Obtain A Server Certificate
Obtain a Server Certificate Procedure Step 1 Contact a Cisco support person who will work with you on the certificate process. If you are not working with a specific support person, email your request to ciscosb-certadmin@cisco.com. Step 2 Generate a private key that will be used in a CSR (Certificate Signing Request). This key is private and you do not need to provide this key to Cisco support.
Page 82: Configure A Custom Certificate Authority
Each node has a public and private key. The public key encrypts data. The private key decrypts data. Because the nodes have obtained their certificates from the same source, they are assured of their respective identities. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 83: Profile Management
To reduce the load on the provisioning server, the phone supports compression of the XML file, by using the deflate compression format that the gzip utility (RFC 1951) supports. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 84: Encrypt A Profile With Openssl
Install OpenSSL on a local PC. This might require that the OpenSSL application be recompiled to enable AES. Step 2 Using the configuration file (described in TFTP Resync, on page 41), generate an encrypted file basic.txt with the following command: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 85: Create Partitioned Profiles
The phone now resyncs to both the first and second profiles, in that order, whenever a resync operation is due. Step 5 Observe the syslog trace to confirm the expected behavior. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 86: Set The Phone Privacy Header
Step 3 (Optional) Provision any addition line extensions using the same tag with the required line extension number. Step 4 Save the changes to the config.xml file. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 87: Provisioning Parameters
The default value is Yes. Resync On Reset Triggers a resync after every reboot except for reboots caused by parameter updates and firmware upgrades. The default value is Yes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 88 The valid value ranges between 0 and 65535. This feature is disabled when this parameter is set to zero. The default value is 600 seconds (10 minutes). Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 89 2400 and 2430 seconds after a successful resync. Set this parameter to zero to disable periodic resynchronization. The default value is 3600 seconds. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 90 The valid value ranges between 0 and 65535. The default value is 14,400 seconds. Resync From SIP Enables a resync to be triggered via a SIP NOTIFY message. The default value is Yes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 91 Log Success Msg The syslog message that is issued upon successful completion of a resync attempt. The default value is $PN $MAC –Successful Resync % $SCHEME://$SERVIP:$PORT$PATH -- $ERR. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 92: Firmware Upgrade Parameters
The default value is blank. Log Upgrade Request Msg Syslog message issued at the start of a firmware upgrade attempt. Default: $PN $MAC -- Requesting upgrade $SCHEME://$SERVIP:$PORT$PATH Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 93: General Purpose Parameters
• Partial string values, eventually combined into complete parameter values. The default value is blank. Macro Expansion Variables Certain macro variables are recognized within the following provisioning parameters: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 94 Product Name. For example, CP-8841-3PCC. Product Series Number. For example, V03. Serial Number string. for example 88012BA01234. CCERT SSL Client Certificate status: Installed or Not Installed. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 95 PORT Request target UDP/TCP port, as obtained after parsing resync or upgrade URL. PATH Request target file path, as obtained after parsing resync or upgrade URL. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 96: Internal Error Codes
General SIP protocol error (for example, unacceptable codec in SDP in 200 and ACK messages, or times out while waiting for ACK). Dialed number invalid according to given dial plan. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 97: Provisioning Formats
The open format profile is a text file with XML-like syntax in a hierarchy of elements, with element attributes and values. This format lets you use standard tools to create the configuration file. A configuration file in this Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 98: Configuration File Components
• Element names are enclosed in angle brackets. • Most element names are similar to the field names in the administration web pages for the device, with the following modifications: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 99 • Use an empty value to set the corresponding parameter to an empty string. Enter an opening and closing element without any value between them. In the following example, the GPP_A parameter is set to an empty string. <flat-profile> <GPP_A> Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 100: Parameter Properties
This example defines an information hotline dial plan that sets the <Dial_Plan_1_> parameter (Admin Login > advanced > Voice > Ext (n)) equal to (S0 <:18005551212>). <flat-profile> <Dial_Plan_1_> (S0 <:18005551212>) </Dial_Plan_1_> </flat-profile> Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 101: Open Profile (Xml) Compression And Encryption
HTTPS. The configuration file name does not require a specific format, but a file name that ends with the .cfg extension normally indicates a configuration profile. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 102: Aes-256-Cbc Encryption
For a complete list, see Macro Expansion Variables, on page In the following example, the expression $(MAU) is used to insert the MAC address 000E08012345. The administrator enters: $(MAU)config.cfg Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 103 If v[x] includes only numeric digits, the digits are compared; if v[x] includes numeric digits + alpha characters, digits are compared first, then characters are compared in alphabetical order. Example of Valid Version Number sipyyyy.11-0-0MPP-BN By contrast: 11.0.0 is an invalid format. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 104 If scheme is omitted, tftp is assumed. The server can be a DNS-recognized hostname or a numeric IP address. The port is the destination UDP or TCP port number. The filepath must begin with the root directory (/); it must be an absolute path. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 105: Rfc 8188-Based Http Content Encryption
AES-256-CBC key specified in the report rule. Optional Resync Arguments Optional arguments, key, uid, and pwd, can precede the URLs entered in Profile_Rule* parameters, collectively enclosed by square brackets. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 106: Key
Download the Configuration File to the Phone from a TFTP Server Complete these steps to download the configuration file to a TFTP server application on your PC. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 107: Download The Configuration File To The Phone With Curl
This section describes the provisioning parameters broadly organized according to function: These provisioning parameter types exist: • General Purpose • Enables • Triggers • Configurable Schedules Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 108: General Purpose Parameters
Scroll to the General Purpose Parameters section. Step 3 Enter valid values in the fields, GPP A through GPP P. Step 4 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 109: Enable Parameters
The following example condition triggers a resync. In the example, the last phone upgrade attempt has elapsed more than 5 minutes (300 seconds), and at least 10 minutes (600 seconds) have elapsed since the last resync attempt. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 110: Resync At A Specific Time
(plus up to 10 minutes), 2 hours (plus up to 15 minutes). The device continues to try at 2-hour intervals (plus up to 15 minutes) until it successfully resyncs. Resync_Periodic=3600+600 Resync_Error_Retry_Delay=1800+300,3600+600,7200+900 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 111: Profile Rules
If all alternatives have conditional expressions and none evaluates to true (or if the whole profile rule is empty), the entire Profile_Rule* parameter is skipped. The next profile rule parameter in the sequence is evaluated. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 112: Upgrade Rule
So, validity of the load location does not matter when the desired load is in the inactive partition. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 113: Data Types
• CadScript—A miniscript that specifies the cadence parameters of a signal. Up to 127 characters. Syntax: S ], where: • S /off [,on /off [,on /off [,on /off [,on /off [,on /off ]]]]]) and is known as a section. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 114 (with up to one decimal place). White spaces before and after the comma are allowed but not recommended. Example 1—Call Waiting Tone: 440@-10 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 115 < 6 specifies the frequency components in the FreqScript that are used in that segment. If more than one frequency component is used in a segment, the components are summed together. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 116 • A parameter specification with an empty parameter value forces the parameter back to its default value. To specify an empty string instead, use the empty string "" as the parameter value. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 117: Profile Updates And Firmware Upgrades
<Provision_Enable ua="na">Yes</Provision_Enable> Default: Yes Step 3 Set the parameters as described in the Profile Resync Parameters, on page 48 table. Step 4 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 118: Allow And Configure Firmware Upgrades
For example: tftp://192.168.1.5/image/sip88xx.11-0-0MPP-BN.loads tftp://192.168.1.5/image/sip78xx.11-0-1MPP-BN.loads You can configure this parameter in the phone configuration XML file (cfg.xml) by entering a string in this format: <Upgrade_Rule ua="na">http://10.74.10.205:6970/sip8845_65.0104-MPP-9875dev.loads </Upgrade_Rule> Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 119: Upgrade Firmware By Tftp, Http, Or Https
The update is attempted automatically after the call is complete. Procedure To upgrade the phone with a URL in a web browser, enter this command: http://<phone_ip>/admin/upgrade?<schema>://<serv_ip[:port]>/filepath Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 120 Cisco IP Phone Provisioning Upgrade Firmware With a Browser Command Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 121: Cisco Ip Phone Configuration
• Access Control Configuration, on page 103 • Third-Party Call Control Setup, on page 109 • Cisco IP Phone Security, on page 117 • Phone Features and Setup, on page 137 • Phone Information and Display Configuration, on page 229 •...
Page 123: Access Control Configuration
The admin account gives the service provider or Value-added Reseller (VAR) configuration access to the Cisco IP phone. The user account gives limited and configurable control to the device end user. The user and admin accounts can be password protected independently. If the service provider sets an administrator account password, you are prompted for it when you click Admin Login.
Page 124: User Access Attribute
The administrator account can view and modify all web profile parameters, including web parameters, that are available to the user login. The Cisco IP Phone system administrator can further restrict the parameters that a user account can view and modify through use of a provisioning profile.
Page 125: Control Access To The Phone Settings
Configuration section under the Voice > System tab in the phone web interface. It also defines the syntax of the string that is added in the phone configuration file (cfg.xml) with XML code to configure a parameter. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 126 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <Admin_Password ua="na">P0ssw0rd_tes89</Admin_Password> • In the phone web interface, enter the password for administrator access. Default: Empty Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 127 • Can change the setting of Preferred audio device ( Preferred_Audio_Device • Can't see the menu item Block anonymous call ( ) on the Block_ANC_Setting phone screen. Allowed values: Yes|No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 128: Bypass The Set Password Screen
The Set password screen doesn't appear on the first boot or after a factory reset. If a password is specified, the user is prompted to enter the password when accessing the phone web interface or the phone screen menus. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 129: Third-Party Call Control Setup
Network Configuration The Cisco IP Phone is used as a part of a SIP network, because the phone supports Session Initiation Protocol (SIP). The Cisco IP Phone is compatible with other SIP IP PBX call control systems, such as BroadSoft, MetaSwitch, and Asterisk.
Page 130: Provisioning
The preceding arguments can be combined with other arguments, such as, --key,--uid, and --pwd. These arguments control upload authentication and encryption, and are documented in the Profile Rule field. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 131 If the HTTP report method is PUT, you enter the URL for the report rule in this format: [--status]http://my_http_server/config-mpp-status.xml; The phone will report status data to http://my_http_server/config-mpp-status.xml Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 132 // get data from http post $report_data = file_get_contents(‘php://input'); // save the post data to file $file_put_contents($file, $report_data); ?> The phone will upload changed data to http://my_http_server/report_cfg.xml Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 133: Parameters For Reporting The Phone Configuration To The Server
• In the phone configuration file with XML(cfg.xml), enter a string in this format: <Profile_Rule ua="na"> [--delta]http://my_http_server/config-mpp-delta.xml [--status]http://my_http_server/config-mpp-status.xml </Profile_Rule> • In the phone web interface, enter the profile rule in this field. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 134 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <Report_to_Server ua="na">Periodically</Report_to_Server> • In the phone web interface, select an option from the list. Allowed values: On Request|On Local Change|Periodically Default: On Request Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 135 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <Upload_Delay_On_Local_Change ua="na">60</Upload_Delay_On_Local_Change> • In the phone web interface, specify the delay in seconds. Allowed values: An integer ranging between 10 and 900 Default: 60 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 136 Cisco IP Phone Configuration Parameters for Reporting the Phone Configuration to the Server Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 137: Cisco Ip Phone Security
• Custom CA Rule on the Provisioning tab • Proxy and Outbound Proxy on the Ext (n) tab Before you begin Access the Phone Web Interface, on page 104. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 138: Configure The Dhcp Options
The following table defines the function and usage of parameters for DHCP Options Configuration in the Configuration Profile section under the Voice>Provisioning tab in the phone web interface. It also defines Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 139: Dhcp Option Support
DHCP option 41 IP address lease time DHCP option 42 NTP server DHCP option 43 Vendor-specific information Can be used for TR.69 Auto Configurations Server (ACS) discovery. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 140: Configure The Challenge For Sip Invite Messages
You can configure this parameter in the phone configuration XML file (cfg.xml) by entering a string in this format: <Auth_INVITE_1>Yes</Auth_INVITE_1_> Default: No. Step 3 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 141: Transport Layer Security
Internet. SIP over TLS encrypts the SIP signaling messages between the service provider SIP proxy and the end user. The Cisco IP Phone uses UDP as the standard for SIP transport, but the phone also supports SIP over TLS for added security.
Page 142: Configure Ldap Over Tls
Attention Cisco recommends leaving the authentication method to the default value of None. Next to the server field is an authentication field that uses the values None, Simple, or DIGEST-MD5. There is no TLS value for authentication. The software determines the authentication method from the LDAPS protocol in the server string.
Page 143: Get A Signed Server Certificate
HTTPS. The server certificate must be signed by the Cisco Server CA Root Key, whose certificate is carried by all deployed units. To obtain a signed server certificate, the service provider must forward a certificate signing request to Cisco, which signs and returns the server certificate for installation on the provisioning server.
Page 144: Multiplatform Phone Ca Client Root Certificate
The signed server certificate is either emailed to the email address previously provided or downloaded. Multiplatform Phone CA Client Root Certificate Cisco also provides a Multiplatform Phone Client Root Certificate to the service provider. This root certificate certifies the authenticity of the client certificate that each phone carries. The Multiplatform Phones also support third-party signed certificates such as those provided by Verisign, Cybertrust, and so on.
Page 145: Redundant Provisioning Servers
Firewall configuration changes generally don't result in a phone restart. Phone soft restarts generally don't affect firewall operation. The firewall is enabled by default. If it is disabled, you can enable it from the phone web page. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 146 Table 10: Firewall Default Open TCP Ports Default Open TCP Port Description Web server Port configured via Web Server Port (default 80), when Enable Web Server is set to Yes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 147: Configure Your Firewall With Additional Options
• separate keywords values with colons (:). Table 11: Firewall Optional Settings Firewall Options Keywords Description Field is empty. The firewall runs with default open ports. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 148 4 TCP:<xxx> and one TCP:<xxx:yyy>. You can also configure this parameter in the configuration file (cfg.xml) by entering a string in this format: <Firewall_Config ua="na">NO_ICMP_PING</Firewall_Config> Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 149: Configure The Cipher List
Select Voice > System. Step 2 In the Security Settings section, enter the cipher suite or the combination of cipher suites in the TLS Cipher List field. Example: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 150: Supported Cipher Strings
COMPLEMENTOFDEFAULT aECDSA, ECDSA AES128, AES256, AES kECDHE, EECDH COMPLEMENTOFALL CAMELLIA128, CAMELLIA256, ECDH CAMELLIA MEDIUM SEED aRSA eNULL, NULL kDHr,kDHd, kDH aNULL kDHE, kEDH TLSv1.2, TLSv1, SSLv3 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 151: Enable Hostname Verification For Sip Over Tls
You can also configure this parameter in the configuration file (cfg.xml) by entering a string in this format: <TLS_Name_Validate_1_ ua="na">Yes</TLS_Name_Validate_1_> The allowed values are Yes|No. The default setting is Yes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 152: Enable Client-Initiated Mode For Media Plane Security Negotiations
SIP Settings section under the Voice> Ext (n) tab in the phone web interface. It also defines the syntax of the string that is added in the phone configuration file (cfg.xml) with XML code to configure a parameter. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 153: 802.1X Authentication
Default: No 802.1X Authentication Cisco IP Phones use Cisco Discovery Protocol (CDP) to identify the LAN switch and determine parameters such as VLAN allocation and inline power requirements. CDP does not identify locally attached workstations. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 154 Support for 802.1X authentication requires several components: • Cisco IP Phone: The phone initiates the request to access the network. Cisco IP Phones contain an 802.1X supplicant. This supplicant allows network administrators to control the connectivity of IP phones to the LAN switch ports.
Page 155: Enable 802.1X Authentication
This product contains cryptographic features and is subject to U.S. and local country laws that govern import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S.
Page 156 Cisco IP Phone Configuration Cisco Product Security Overview Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 157: Phone Features And Setup
Configure a Privacy Header, on page 195 • Enable P-Early-Media Support, on page 195 • Enable Peer Firmware Sharing, on page 196 • Specify the Profile Authentication Type, on page 197 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 158: Phone Features And Setup Overview
Cisco IP Phone User Support If you are a system administrator, you are likely the primary source of information for Cisco IP Phone users in your network or company. It is important to provide current and thorough information to end users.
Page 159: Telephony Features For Cisco Ip Phone
Telephony Features for Cisco IP Phone After you add Cisco IP Phones to Third-Party Call Control system, you can add functionality to the phones. The following table includes a list of supported telephony features, many of which you can configure by using Third-Party Call Control system.
Page 160 The dialable number is saved in the call history and can be saved in the Personal Address Book. Cisco Unified Video Advantage (CUVA) Allows users to make video calls by using a Cisco IP Phone, a personal computer, and an external video camera. Note Configure the Video Capabilities parameter in the Product Specific Configuration Layout section in Phone Configuration.
Page 161 Some JTAPI/TAPI applications are not compatible with the Join and Direct Transfer feature implementation on the Cisco IP Phone and you may need to configure the Join and Direct Transfer Policy to disable join and direct transfer on the same line or possibly across lines.
Page 162 When the user presses the speed dial, the phone establishes the call to the specified DN and sends the specified FAC, CMC, and DTMF digits to the destination and inserts the necessary dialing pauses. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 163 Enables administrators to quickly and easily gather debug information from phones. This feature uses SSH to remotely access each IP phone. SSH must be enabled on each phone for this feature to function. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 164 Some JTAPI/TAPI applications are not compatible with the Join and Direct Transfer feature implementation on the Cisco IP Phone and you may need to configure the Join and Direct Transfer Policy to disable join and direct transfer on the same line or possibly across lines.
Page 165: Feature Buttons And Softkeys
Executive - Call transfer Supported to self Executive - Access to Supported Settings > Assistant menu Executive Assistant - Call Supported diversion activation and deactivation Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 166 PLK Support for Queue Supported Supported Status Privacy Supported Queue Status Supported Quality Reporting Tool Supported Supported (QRT) Record Not supported Not supported Supported Redial Supported Supported Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 167: Enable Users To Configure Features On Line Keys
Line-specific prameter in the configuration file (cfg.xml): <Line_Enable_1_ ua="na">No</Line_Enable_1_> Step 2 Select Voice > Att Console. Step 3 In the General section, configure Customizable PLK Options as the following: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 168: Parameters For Features On Line Keys
• On the phone web interface, select a number or Disabled from the options. Allowed values: Disabled|1|2|3|4, the allowed values vary with phones. Default: n, where n is the line key number. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 169: Configure A Speed Dial On A Line Key
Set the Extension field to Disabled to disable the extension. You can also configure this parameter in the phone configuration file (cfg.xml). The parameter is line-specific. Enter a string in this format: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 170: Assign A Speed Dial Number
You can also configure the parameters in the phone configuration file with XML(cfg.xml) code. The speed dial parameters are line-specific. Enter a string in the format <Speed_Dial_1_Name ua="rw">John Wood</Speed_Dial_1_Name> <Speed_Dial_1_Number ua="rw">12345678</Speed_Dial_1_Number> Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 171: Phone Configuration For Monitoring Other Phones
If you allow users to configure individual BLF keys (see Enable Users to Configure Features on Line Keys, on page 147), we recommend setting BLF List to Hide. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 172: Parameters For Monitoring Multiple Users' Lines
BLF list entries. Set it to No to prevent the line keys from being used for monitoring the BLF list entries. Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 173: Configure A Line Key On The Phone To Monitor A Single User's Line
Parameters for Monitoring a Single Line, on page 154. Before you begin Access the phone administration web page. See Access the Phone Web Interface, on page 104. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 174: Parameters For Monitoring A Single Line
• On the phone web interface, set the field to Disabled to monitor another line on the line key. Default: n, where n is the line key number. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 175: Enable Conference Button With A Star Code
URL fields as definined in Conference Button Parameters, on page 156. You can also enable the conference button with a xml file. Enter a string in this format: <Conference_Bridge_URL_1_ ua="na">*55</Conference_Bridge_URL_1_> Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 176: Conference Button Parameters
Before you begin Access the phone administration web interface. See Access the Phone Web Interface, on page 104. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 177: Configure Alphanumeric Dialing
With call park, a call can be parked and then retrieved either from your phone or from another phone. The following LED colors display on the line key when this feature is configured: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 178: Configure Call Park With Star Codes
Access the Phone Web Interface, on page 104, and Configure the Phone to Monitor Multiple Users' Lines, on page 151 Procedure Step 1 Go to Voice > ATT Console Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 179: Add Call Park To A Line Key
• fnc= prk means function=call park • sub= 999999 is the phone to which the call parks. Replace 999999 with a numbers. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 180: Set The Optional Network Configuration
Configuration section under the Voice > System tab in the phone web interface. It also defines the syntax of the string that is added in the phone configuration file (cfg.xml) with XML code to configure a parameter. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 181 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <DNS_Query_Mode ua="na">Parallel</DNS_Query_Mode> • In the phone web interface, select the mode of DNS query. Allowed values: Parallel|Sequential Default: Parallel Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 182 <Switch_Port_Config ua="na">AUTO</Switch_Port_Config> • On the phone web interface, select the speed for the port or select Auto to allow the system to select the speed. Default: Auto Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 183 • In the phone web interface, set this field to Yes or No to enable or disable PC port mirroring on the phone. Allowed values: Yes|No Default: No Syslog Server System Log Parameters, on page Syslog identifier System Log Parameters, on page Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 184: Xml Services
The phones provide support for XML services, such as an XML Directory Service or other XML applications. For XML services, only HTTP and HTTPS support is available. The following Cisco XML objects are supported: • CiscoIPPhoneMenu • CiscoIPPhoneText • CiscoIPPhoneInput • CiscoIPPhoneDirectory Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 185: Xml Directory Service
• CiscoIPPhoneGraphicFileMenu • Init:CallHistory • Key:Headset • EditDial:n The full list of supported URIs is contained in Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones, located here: https://www.cisco.com/c/en/us/support/collaboration-endpoints/ip-phone-8800-series-multiplatform-firmware/ products-programming-reference-guides-list.html XML Directory Service When an XML URL requires authentication, use the parameters XML UserName and XML Password.
Page 186: Parameters For Xml Applications
(Optional) Enable and configure authentication for CGI/Execute URL via Post from an external application (for example, a web application) to the phones. Configure the CISCO XML EXE Enable and CISCO XML EXE Auth Mode fields as defined in Parameters for XML Applications, on page 166.
Page 187 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <CISCO_XML_EXE_Auth_Mode ua="na">Local Credential</CISCO_XML_EXE_Auth_Mode> • In the phone web interface, select an authentication mode. Allowed values: Trusted|Local Credential|Remote Credential Default: Local Credential Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 188: Macro Variables
IP address of the phone within its local subnet; for example, 192.168.1.100. EXTIP External IP of the phone, as seen on the internet; for example, 66.43.16.52. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 189 Deprecated alias for SCHEME, do not use. SERV Request target server hostname. SERVIP Request target server IP address (following DNS lookup). PORT Request target UDP/TCP port. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 190: Shared Lines
• Silent Barge (only through enabled programmable softkey) The following features are supported as for a private line • Transfer • Conference • Call Park / Call Retrieve • Call Pickup Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 191: Configure A Shared Line
Click Submit All Changes. Parameters for Configuring a Shared Line The following table describes the parameters in the Voice > Ext(n) tab of the phone web page. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 192 • In the phone web interface, enter the user ID. • In the phone configuration file with XML(cfg.xml), enter a string in this format: <Shared_User_ID_1_ ua="na">Shared UserID</Shared_User_ID_1> Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 193: Assign A Ringtone To An Extension
You can also configure the parameters in the phone configuration file with XML (cfg.xml) code. To configure each parameter, see the syntax of the string in Parameters for Ringtone, on page 174. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 194: Parameters For Ringtone
In the Ringtone section, set the Ring(n) and Silent Ring Duration parameters as described in the Parameters for Ringtone, on page 174 table. Step 5 Click Submit All Changes. Parameters for Ringtone The following table describes the parameters for Ringtone. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 195: Add Distinctive Ringtone
You can configure the characteristics of each ring tone using a ring tone script. When the phone receives SIP Alert-INFO message and the message format is correct, then the phone plays the specified ringtone. Otherwise, the phone plays the default ringtone. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 196 <Ring2 ua="na">n=Chirp 1;w=file://chirp1.raw;c=1</Ring2> <Ring3 ua="na">n=Chirp 2;w=file://chirp2.raw;c=1</Ring3> <Ring4 ua="na">n=Delight;w=file://Delight.rwb;c=1</Ring4> <Ring5 ua="na">n=Evolve;w=file://Evolve.rwb;c=1</Ring5> <Ring6 ua="na">n=Mellow;w=file://Mellow.rwb;c=1</Ring6> <Ring7 ua="na">n=Mischief;w=file://Mischief.rwb;c=1</Ring7> <Ring8 ua="na">n=Reflections;w=file://Reflections.rwb;c=1</Ring8> <Ring9 ua="na">n=Ringer;w=file://Ringer.rwb;c=1</Ring9> <Ring10 ua="na">n=Ascent;w=file://Ascent.rwb;c=1</Ring10> <Ring11 ua="na">n=Are you there;w=file://AreYouThereF.raw;c=1</Ring11> <Ring12 ua="na">n=Chime;w=file://Chime.raw;c=1</Ring12> <Silent_Ring_Duration ua="na">60</Silent_Ring_Duration> Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 197: Enable Hoteling On A Phone
Set a password in the User Password field. After you enter user password in this field, this parameter display the following in the phone configuration XML file (cfg.xml): Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 198: Download Problem Reporting Tool Logs
Download Problem Reporting Tool Logs Users submit problem reports to you with the Problem Reporting Tool. If you are working with Cisco TAC to troubleshoot a problem, they typically require the logs from the Problem Reporting Tool to help resolve the issue.
Page 199 Parameters for Configure Problem Report Tool, on page table. A sample script is shown below. This script is provided for reference only. Cisco does not provide support for the upload script installed on a customer's server. <?php // NOTE: you may need to edit your php.ini file to allow larger...
Page 200: Parameters For Configure Problem Report Tool
<PRT_Upload_Method ua="na">POST</PRT_Upload_Method> • In the phone web page, select POST or PUT methods to upload the logs to the remote server. Valid values: POST|PUT Default: POST Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 201: Server-Configured Paging
You configure the priority for the incoming page from a specific group. When a phone is active and an important page must be played, the user hears the page on the active audio path. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 202: Parameters For Multiple Paging Group
Phone tab in the phone web interface. It also defines the syntax of the string that is added in the phone configuration file (cfg.xml) with XML code to configure a parameter. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 203 Group 4 Paging Script Group 5 Paging Script Group 6 Paging Script Group 7 Paging Script Group 8 Paging Script Group 9 Paging Script Group 10 Paging Script Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 204 G711u codec. The first group comes with the default script: pggrp=224.168.168.168:34560;name=Group_1;num=800;listen=yes;pri=2;codec=g722; Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 205: Configure A Phone To Accept Pages Automatically
(CPE) in large-scale deployments. The platform is independent of phone types and manufacturers. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 206: View Tr-069 Status
Access the Phone Web Interface, on page 104. Procedure Select Info > Status > TR-069 Status. You can view status of TR-069 parameters in Parameters for TR-069 Configuration, on page 187 table. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 207: Parameters For Tr-069 Configuration
• In the phone configuration file with XML(cfg.xml), enter a string in this format: <ACS_Username ua="na">acs username</ACS_Username> • In the phone web page, enter a valid username for HTTPS-based authentication of the CPE. Default: admin Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 208 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <Connection_Request_Password ua="na"/> • In the phone web page, enter a valid password that authenticates the ACS. Default: Blank Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 209 <TR-069_Traceability ua="na">Yes</TR-069_Traceability> • In the phone web page, select Yes to enable this feature and select No to disable it. Valid values: Yes|No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 210 • In the phone web page, select Yes to initialize the DHCP settings from the ACS or select No to retain the current DHCP settings. Valid values: Yes|No Default: Yes Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 211 CPE to the ACS when ACS uses the CPE WAN Management Protocol. Default: Blank If you do not configure the above parameters, you can also fetch them through DHCP options Note 60,43, and 125. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 212: Enable Electronic Hookswitch
Before you begin • Make sure that Secure Call Serv is enabled (set to Yes) in the Supplementary Services area on the Voice > Phone tab. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 213: Configure The Sip Transport
In the SIP Settings section, set the SIP Transport parameter by selecting a transport protocol for SIP messages. You can configure this parameter in the phone configuration XML file (cfg.xml) by entering a string in this format: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 214: Block Non-Proxy Sip Messages To A Phone
You can configure this parameter in the phone configuration XML file (cfg.xml) by entering a string in this format: <Auto_Answer_Page ua="na">Yes</Auto_Answer_Page> Options: Yes and No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 215: Configure A Privacy Header
You can determine whether to include the P-Early-Media header in the SIP message of outgoing calls. The P-Early-Media header contains the status of the early media stream. If the status indicates that the network is Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 216: Enable Peer Firmware Sharing
Enable Peer Firmware Sharing Peer Firmware Sharing (PFS) is a firmware distribution model which allows a Cisco IP phone to find other phones of the same model or series on the subnet and share updated firmware files when you need to upgrade multiple phones all at the same time.
Page 217: Specify The Profile Authentication Type
Profile Authentication allows phone users to resynchronize the provisioning profile onto the phone. Authentication information is required while the phone tries to resynchronize and download configuration Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 218 • Disabled: Disables the profile account feature.When this feature is disabled, the Profile account setup menu doesn't display on the phone screen. • Basic HTTP Authentication: The HTTP login credentials are used to authenticate the profile account. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 219: Silence An Incoming Call With Ignore Soft Key
You can also configure the parameters in the phone configuration file with XML(cfg.xml) code. To configure each parameter, see the syntax of the string in the Parameters for Moving Active Call to Other Locations, on page 200 table. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 220: Parameters For Moving Active Call To Other Locations
You can also specify a port for the server. For example: https://xsi.iop1.broadworks.net:5061 If you don't specify a port. The default port for the specified protocol is used. Default: Blank Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 221 Enter Login Password, when you select Login Credentials for XSI authentication type. After you enter the password, this parameter shows the following in the configuration file (cfg.xml): <ACS_Password ua="na">************</ACS_Password> Default: Blank Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 222: Sync The Block Caller Id Feature With The Phone And The Broadwords Xsi Server
• If XSI host server and credentials are not entered and the CFWD Enable field is set to Yes, the phone user can't forward calls on the phone. Options: Yes and No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 223: Enable Viewing Broadworks Xsi Call Logs On A Line
The Display recents from menu doesn't appear in the Recents phone screen when you set the value of the CallLog Enable field to No, Step 4 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 224: Parameters For Broadworks Xsi Call Logs On A Line
XML(cfg.xml), enter a string in this format: <XSI_Authentication_Type ua="na">SIP Credentials</XSI_Authentication_Type> • In the phone web interface, specify the authentication type for XSI service. Options: SIP Credentials and Login Credentials Default: Login Credentials Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 225 XML(cfg.xml), enter a string in this format: <Directory_Enable ua="na">Yes</Directory_Enable> • In the phone web interface, set this field to Yes to enable the BroadSoft directory. Option: Yes and No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 226: Enable Feature Key Sync
If configured, executives can access the Settings > Assistant menu on the phone. Similarly, assistants can access the Settings > Executive menu. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 227: Dnd And Call Forwarding Status Sync
Table 30: Interaction Between FKS and XSI Synchronization Feature Key Sync DND Enabled CFWD Enabled DND Sync CFWD Sync Yes (SIP) Yes (SIP) Yes (SIP) Yes (SIP) Yes (SIP) Yes (SIP) Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 228: Enable Call Forwarding Status Sync Via Xsi Service
ID in the XSI Line Service section, and Auth ID and Password in the Subscriber Information section. • Disable Feature Key Sync (FKS) in Call Feature Settings section from Voice > Ext (n) . Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 229: Enable Dnd Status Sync Via Xsi Service
Select Voice > Ext [n] (where [n] is the extension number). Step 2 In the XSI Line Service section, set the DND Enable parameter to Yes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 230: Executives And Assistants
Feature Key Synchronization (FKS). Once you enable FKS, executives can access the Settings > Assistant menu on the phone. Similarly, assistants can access the Settings > Executive menu. To enable FKS, see Enable Feature Key Sync, on page 206. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 231: Dial Plan For Executives And Assistants
You can also configure this parameter in the phone configuration file (cfg.xml). The parameter is line-specific. Enter a sting in this format: <Extended_Function_2_ ua="na">fnc=bw-exec-assist</Extended_Function_2_> Step 6 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 232: Service Activation Codes For Executives And Assistants
Exec_Call_Filter_Act_Code The # or * code that you want to be For executives to activate call used for the function filtering Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 233: Programmable Softkeys For Executives And Assistants
Exec_Assistant_Key_List proxycall Enables assistants to initiate calls on behalf of executives, from the Settings > Executive menu Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 234: Configure Priorities For Voice And Video Data
In the Network Settings section, set the parameter values as described in Parameters for Configure Priorities for Voice and Video Data, on page 215. Step 3 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 235: Parameters For Configure Priorities For Voice And Video Data
XML(cfg.xml), enter a string in this format: <Video_RTP_TOS_DiffServ_Value_1_ ua="na">0x80</Video_RTP_TOS_DiffServ_Value_1_> • In the phone web page, enter a valid value for the ToS field of video data packets. . Default: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 236: Enable End-Of-Call Statistics Reports In Sip Messages
In the RTP Parameters section, set the Call Statistics field to Yes to enable the phone to send call statistics in SIP BYE and re-INVITE messages. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 237: Attributes For Call Statistics In Sip Messages
Type of network the device is on (if possible). hwType Hardware client that the session/media is running on. More relevant for soft clients but still useful for hard phones. For example, Model number CP-8865. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 238 RTCP bit rate in seconds (including any FEC, retransmits etc.). Used to estimate bandwidth usage (bits/sec). Table 35: Video: RTP-VideoTxStat Payload Attribute Description Mandatory Duration of session in seconds Number of packets transmitted Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 239: Sip Session Id
Components will implement Session-ID which is global session ID ready. A sample current session ID passed in http header by phones (dashes are just included for clarity) is 00000000-0000-0000-0000-5ca48a65079a. A session-ID format: UUUUUUUUSSSS5000y000DDDDDDDDDDDD where, Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 240: Enable Sip Session Id
• Phone going off hook • Entry of the activation code through to first SIP first registration (the onboarding flow) SSSS－The source that generates the session. For example, if the source type is "Cisco MPP" the source value (SSSS) can be "0100".
Page 241: Session Id Parameters
You can also configure this parameter in the configuration file (cfg.xml) by entering a string in this format: <Custom_LED_Type ua="na">Default</Custom_LED_Type> The allowed values are Default|Preset 1|Custom. The default value is Default. Step 3 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 242: Line Key Led Behavior Customization
= GREEN r = RED a = AMBER o = OFF When you set COLOR to OFF, PATTERN is ignored even if you set it. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 243 Fast blink red Blinking amber The following table describes the LED behavior for the Shared Line feature. The table compares the Default and Preset 1 settings. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 244 Table 42: Call Park Feature Settings Field and Description Default Pattern and Preset 1 Pattern and Color Color Parking Lot Idle LED—The monitored line has no Solid green parked call. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 245: Set Up A Phone For Remote Sdk
Before you begin • Access the Phone Web Interface, on page 104 • A WebSocket server must be running with an address and port reachable from the phone. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 246: Websocket Api Parameters
The URL should be in one of the following formats: • For a nonsecure HTTP connection: ws://your-server-name/path • For a secure HTTPS connection: wss://your-server-name/some-path We recommend a secure connection. Default: Empty. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 247 • .*: All APIs are allowed • /api/Call/v1/.*: All v1 Call interface calls are allowed. • /api/Call/v1/(Dial|Hangup): Only the v1 Call interface calls Dial and Hangup are allowed. Default: .* Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 248 Cisco IP Phone Configuration WebSocket API Parameters Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 249: Phone Information And Display Configuration
This name displays on the phone screen. You can also configure this parameter in the configuration file (cfg.xml) by entering a string in this format: <Station_Display_Name ua="na">Recetion Desk</Station_Display_Name Step 3 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 250: Customize The Startup Screen
The logo must be a .jpg or a .png file. The phone has a fixed display area. So, if the original logo size doesn't fit into the display area, you need to scale it to fit the screen. For the Cisco IP Phone 8800 Series, the logo display area is at the mid-center of the phone screen.
Page 251: Customize Wallpaper For The Phone Display
The URL must include the TFTP, HTTP, or HTTPS server name (or IP address), directory, and file name. Don't exceed 255 characters for the URL. Example: http://10.64.84.147/pictures/image04.jpg Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 252: Configure The Screen Saver With The Phone Web Interface
The logo must be a .jpg or a .png file. The phone has a fixed display area. So, if the original logo size doesn't fit into the display area, you need to scale it to fit the screen. For the Cisco IP Phone 8800 Series, the logo display area is at the mid-center of the phone screen.
Page 253: Parameters For Screen Saver
XML(cfg.xml), enter a string in this format: <Screen_Saver_Enable ua="rw">Yes</Screen_Saver_Enable> • In the phone web interface, set this field to Yes to enable screen saver. Allowed values: Yes|No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 254 XML(cfg.xml), enter a string in this format: <Screen_Saver_Wait ua="rw">300</Screen_Saver_Wait> • In the phone web interface, set the time in seconds. Allowed values: An integer from 30 through 65000 Default: 300 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 255: Adjust Backlight Timer From The Phone Web Interface
Default: Empty Adjust Backlight Timer from the Phone Web Interface You can save energy by disabling the backlight on each phone at a preset time. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 256 The allowed value is an integer ranging from 4 through 15. The bigger the value, the brighter the screen display. The default value is 15. Step 4 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 257: Call Features Configuration
Before you begin Access the phone administration web page. See Access the Phone Web Interface, on page 104. Procedure Step 1 Select Voice > Phone. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 258: Parameters For Enable Call Transfer
<Blind_Transfer_Serv ua="na">Yes</Blind_Transfer_Serv> • In the phone web page, select Yes to enable the transfer service. Select No to disable it. Options: Yes and No Default: Yes Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 259: Call Forward
DND and Call Forwarding Status Sync, on page 207 Enable Feature Key Sync, on page 206 Enable Call Forwarding Status Sync via XSI Service, on page 208 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 260: Parameters For Enable Call Forward On Voice Tab
• In the phone web page, select Yes to forward calls when the line is busy. Select No to disable Options: Yes and No Default: Yes Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 261: Enable Call Forwarding On User Tab
You can enable your user to talk to several people in a single call. When you enable this feature, your user dials several people and add them to the call. You can also configure the parameters in the phone configuration file with XML(cfg.xml) code. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 262: Enable Remote Call Recording With Sip Rec
When a call is connected, recording starts automatically but the recording is not saved until the user presses the Record softkey. Your user sees a message when recording state changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 263 Click the Ext(n) tab that requires call recording. Step 5 In the SIP Settings section, in the Call Recording Protocol, select SIPREC as the call recording protocol. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 264: Enable Remote Call Recording With Sip Info
Select Voice > Phone. Step 2 In the Supplementary Services section, click Yes or click No to enable or to disable call recording in the Call Recording Serv parameter. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 265: Configure Missed Call Indication
You can configure this parameter in the phone configuration XML file (cfg.xml) by entering a string in this format: <Handset_LED_Alert ua="rw">Voicemail,Missed Call</Handset_LED_Alert> Options: Voicemail and Voicemail, Missed Call Default: Voicemail Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 266: Enable Do Not Disturb
DND and Call Forwarding Status Sync, on page 207 Enable Feature Key Sync, on page 206 Enable DND Status Sync via XSI Service, on page 209 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 267: Enable Synchronization Of Settings Between The Phone And The Server
You can also configure the parameters in the phone configuration file with XML(cfg.xml) code. Before you begin Access the phone administration web page. See Access the Phone Web Interface, on page 104. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 268: Set Up A Call Center Agent Phone
In the ACD Settings section, set up the fields as described in Parameters for Call Center Agent Setup, on page 249 table. Step 3 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 269: Parameters For Call Center Agent Setup
XML(cfg.xml), enter a string in this format: <Call_Information_Enable_1_ ua="na">Yes</Call_Information_Enable_1_> • In the phone web page, select Yes to enable this feature. Select No to disable it. Options: Yes and No Default: Yes Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 270 XML(cfg.xml), enter a string in this format: <Emergency_Escalation_Enable_1_ ua="na">Yes</Emergency_Escalation_Enable_1_> • In the phone web page, select Yes to enable this feature. Select No to disable it. Options: Yes and No Default: Yes Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 271: Set Up A Phone For Presence
In the Broadsoft XMPP section, set the fields as described in the Parameters for Set Up Presence, on page 252. Step 3 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 272: Parameters For Set Up Presence
• In the phone configuration file with XML(cfg.xml), enter a string in this format: <XMPP_Port ua="na">5222</XMPP_Port> • In the phone web page, enter the server port. Default: Blank Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 273 XML(cfg.xml), enter a string in this format: <Login_Invisible ua="na">Yes</Login_Invisible> • In the phone web page, select Yes to enable the feature. Options: Yes and No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 274: Configure The Number Of Call Appearances Per Line
Reverse name lookup searches for the name of a number in an incoming, outgoing, conference, or transferred call. The reverse name lookup acts when the phone cannot find a name using the service provider directory, Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 275 You can also configure this parameter in the configuration file (cfg.xml) by entering a string in this format: <Reverse_Phone_Lookup_Serv ua="na">Yes</Reverse_Phone_Lookup_Serv> The allowed values are Yes|No. The default value is Yes. Step 3 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 276: Emergency Calls
• You change the IP address of the phone. If all of the location servers do not send a location response, the phone re-sends the location request every two minutes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 277: Emergency Call Support Terminology
In the E911 Geolocation Configuration section, set the Company UUID, Primary Request URL, and Secondary Request URL parameters as described in the Parameters to Make an Emergency Call , on page 258. Step 4 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 278: Parameters To Make An Emergency Call
Valid Values: Maximum number length is 63 characters Default: Blank (no emergency number) Section: E911 Geolocation Configuration Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 279 : / / p r o d . b l u e e a r t h . c o m / e 9 1 1 L o c a t e / h e l d / h e l d _ r e q u e s t . a c t i o n Default: Blank Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 280: Plk Configuration
Enable this feature if you want to use the buttons on both sides of the phone screen as line keys. You can also configure the parameter in the phone configuration file with XML (cfg.xml) code. The parameter for the extension is line-specific. <Extension_1_ ua="rw">1</Extension_1_> Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 281: Phone Configuration For Monitoring Other Phones
Access the Phone Web Interface, on page 104. Procedure Step 1 Select Voice > Phone. Step 2 Select a line key. Step 3 Set the Extensionfield to Disabled. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 282: Programmable Softkeys Configuration
The following table defines the function and usage of the programmable softkeys parameters in the Programmable Softkeys section under the Voice > Phone tab in the phone web interface. It also defines the Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 283: Customize A Programmable Softkey
• In the phone web interface, set the PSKs in the valid format. Default: Empty Customize a Programmable Softkey The phone provides sixteen programmable softkeys (fields PSK1 through PSK16). You can define the fields by a speed-dial script. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 284: Configure Speed Dial On A Programmable Softkey
If more characters are used, the label might be truncated on the phone screen. Step 4 Edit the following: • Idle Key List: Edit the field as described in the following example: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 285: Configure A Psk With Dtmf Support
This feature supports only Connected Key List and Connected Video Key List. Before you begin Access the Phone Web Interface, on page 104. Procedure Step 1 Select Voice > Phone > Programmable Softkeys. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 286 • Voice > Ext 1 > DTMF Tx Method: Auto Example: Phone sends DTMF digits inband via a PSK softkey. • Voice > Phone > Programmable Softkeys Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 287: Programmable Softkeys
Barge Allows another user to interrupt a shared Shared-Active, Shared-Held call. bargesilent BargeSilent Allows another user to interrupt a shared Shared-Active call with the mic disabled. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 288 Hold DND / Clr Dnd Sets Do Not Disturb to prevent calls Idle, Off-Hook, Hold, from ringing the phone. Shared-Active, Shared-Held, Conferencing, Start-Conf, Start-Xfer, Connected video Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 289 Moves the cursor to the left. Dialing Input messages Messages Provides access to voicemail. Idle, Miss, Off-Hook (no input), Connected, Start-Xfer, Start-Conf, Conferencing, Hold, Ringing, Shared-Active, Shared-Held Connected Video Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 290 Swap Allows user to swap the remote video Connected Video stream and selfview during an active video call. trace Trace Trigger trace Idle, Connected, Conferencing, Hold Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 291 All incoming calls to the user, for executives It is also available when you press the that the user handles, are diverted to the line key that is configured as specified destination. Executive. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 292 Settings > Executive. It is also available when you press the line key that is configured as Executive. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 293: Audio Configuration
Parameters for Audio Volume, on page 273. Step 3 Click Submit All Changes. Parameters for Audio Volume The following two tables describes the acoustic and audio settings. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 294 <Headset_Volume ua="rw">9</Headset_Volume> • In the phone web page, enter a valid value as the headset volume. Allowed values: an integer ranging between 0 and 15 Default: 10 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 295: Configure The Acoustic Settings
Step 2 In the Acoustic Settings area, set the acoustics as described in Parameters for Acoustic Settings, on page 276 Step 3 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 296: Parameters For Acoustic Settings
• In the phone web interface, select a valid value as the sidetone gain. Options: Off|Very Low|Low|High Default: Low You can't adjust the sidetone gain of the phone speaker and the headset that Note uses a USB port. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 297: Configure The Voice Codecs
Negotiation of the optimal voice codec sometimes depends on the ability of the Cisco IP Phone to match a codec name with the far-end device or gateway codec name. The phone allows the network administrator to individually name the various codecs that are supported such that the correct codec successfully negotiates with the far-end equipment.
Page 298 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <Third_Preferred_Codec_1_ ua="rw">Unspecified</Third_Preferred_Codec_1_> • In the phone web interface, select your preferred codec from the list. Allowed values: Unspecified|G711u|G711a|G729a|G722|G722.2|iLBC|iSAC|OPUS Default: Unspecified Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 299 <Silence_Supp_Enable_1_ ua="rw">No</Silence_Supp_Enable_1_> • In the phone web interface, set this field to Yes to enable silence suppression, or No to disable it. Allowed values: Yes|No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 300 <Encryption_Method_1_ ua="na">AES 128</Encryption_Method_1_> • In the phone web interface, select your preferred encryption method from the list. Allowed values: AES 128 |AES 256 GCM Default: AES 128. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 301: Voice Quality Reporting
Protocol (SIP) event package. Voice call quality information derived from RTP and call information from SIP is conveyed from a User Agent (UA) in a session (reporter) to a third party (collector). The Cisco IP phone uses User Datagram Protocol (UDP) to send a SIP PUBLISH message to a collector server.
Page 302: Vqm Sip Publish Message Parameters
In the phone XML configuration file (cfg.xml), enter a string in this format: <Voice_Quality_Report_Address_1_ ua="na">fake_vq_collector</Voice_Quality_Report_Address_1_> Default parameter = empty (no report) Default SIP UDP Port = 5060 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 303 20-second intervals. ) In the phone XML configuration file (cfg.xml), enter a string in this format: <VQ_Report_Interval_1_ ua="na">20</VQ_Report_Interval_1_> Default parameter = 0 (no periodic SIP Publish Message) Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 304 Cisco IP Phone Configuration VQM SIP Publish Message Parameters Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 305: C H A P T E
You can configure a fixed bandwidth setting to override the automatic selection, if required for your network conditions. If you configure a fixed bandwidth, select a setting and adjust downwards until there is no video lag. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 306: Adjust The Camera Exposure
In the Video Configuration section, enter a value in the Camera Exposure field. The exposure range is 0 to 15, and the default value is 8. Step 3 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 307: Video Transmit Resolution Setup
• SIF (352x240) • QCIF (176x144) Cisco IP Phones that support video negotiate the best bandwidth and resolution based on the phone configuration and phone screen limitations. The next table shows the resolutions, frames per second, and video bit rate range for each of the supported video types.
Page 308: Configure The Video Codec
Video codecs enable compression or decompression of digital video. You can enable or disable video codecs from the phone web page. The Cisco IP Phone 8845 and 8865 supports the H.264 High Profile packetization mode 1, Base Profile Mode 0, and Base Profile packetization mode 1 codecs.
Page 309 <Viedo_Encryption_Method_1_ ua="na">AES 128</Viedo_Encryption_Method_1_> • In the phone web interface, select your preferred encryption method from the list. Allowed values: AES 128|AES 256 GCM Default: AES 128 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 310 Cisco IP Phone Configuration Video Codec Parameters Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 311: C H A P T E
You can also configure the parameters in the phone configuration file with XML(cfg.xml) code Before you begin Access the Phone Web Interface, on page 104. Review Parameters for Voice Mail Server and Message Waiting, on page 292 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 312: Configure The Message Waiting Indicator
Click Submit All Changes. Parameters for Voice Mail Server and Message Waiting The following table describes the Call Feature Settings for Voice Mail and Message Waiting. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 313 In the phone configuration XML file (cfg.xml), enter a string in this format: <Voice_Mail_Server_1_ ua="na">port# or IP address</Voice_Mail_Server_1_ ua="na"/> <Voice_Mail_Subscribe_Interval_1_ ua="na">86400</Voice_Mail_Subscribe_Interval_1_> <Message_Waiting_1_ ua="na">Yes</Message_Waiting_1_> Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 314 Cisco IP Phone Configuration Parameters for Voice Mail Server and Message Waiting Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 315: C H A P T E
In the Optional Network Configuration section, in the Domain field, enter the LDAP domain. This step is required only if you are using Active Directory with authentication set to MD5. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 316: Parameters For Ldap Directory
<LDAP_Corp_Dir_Name ua="na">Coprorate Directory</LDAP_Corp_Dir_Name> • In the phone web interface, enter the name of the corporate direcotry. Allowed values: Text string with no more than 63 characters Default: Empty Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 317 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <LDAP_Client_DN ua="na">dc=cv2bu,dc=com</LDAP_Client_DN> • In the phone web interface, enter the client domain name. Default: Empty Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 318 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <LDAP_Auth_Method ua="na">Simple</LDAP_Auth_Method> • In the phone web interface, choose a authentication method. Default: None Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 319 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <LDAP_Search_Item_3 ua="na">search_item</LDAP_Search_Item_3> • In the phone web interface, enter a name for the additional item to search. Default: Empty Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 320 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <LDAP_Item_4_Filter ua="na">cn:(cn=John*)</LDAP_Item_4_Filter> • In the phone web interface, enter the filter. Default: Empty Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 321 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <LDAP_Display_Attrs ua="na">a=sn,n=lastname;a=cn,n=cn;a=telephoneNumber,n=tele,t=p</LDAP_Display_Attrs> • In the phone web interface, enter the attributes to display. Default: Empty Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 322: Configure Broadsoft Settings
You can also configure this parameter in the configuration file (cfg.xml) by entering a string in this format: <Directory_Enable ua="na">Yes</Directory_Enable> Step 3 Set up the fields as described in Parameters for XSI Phone Service, on page 303. Step 4 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 323: Parameters For Xsi Phone Service
XML(cfg.xml), enter a string in this format: <XSI_Authentication_Type ua="na">SIP Credentials</XSI_Authentication_Type> • In the phone web interface, specify the authentication type for XSI service. Valid values: Login credentials|SIP Credentials Default: Login Credentials Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 324 Default: Empty SIP Password The password of the SIP account registered on the phone. Enter SIP password when you select SIP Credentials for XSI authentication type. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 325 XML(cfg.xml), enter a string in this format: <Directory_Name ua="na">DirName</Directory_Name> • In the phone web interface, enter the name of the BroadSoft directory to display on the phone. Default: Empty Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 326: Set Up Personal Directory
• Click Assign to assign a speed dial index to a phone number of the contact entry. • Select an existing contact entry and click Delete Contact to delete it. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 327: Enable Reverse Name Lookup
In the Supplementary Services area, set the Reverse Phone Lookup Serv parameter to Yes to enable this feature. You can also configure this parameter in the configuration file (cfg.xml) by entering a string in this format: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 328 Cisco IP Phone Configuration Enable Reverse Name Lookup <Reverse_Phone_Lookup_Serv ua="na">Yes</Reverse_Phone_Lookup_Serv> The allowed values are Yes|No. The default value is Yes. Step 3 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 329: Cisco Ip Phone Installation
P A R T Cisco IP Phone Installation • Cisco IP Phone Installation, on page 311...
Page 331: Cisco Ip Phone Installation
Configure a VoIP Network to meet the following requirements: • VoIP is configured on your routers and gateways. Step 2 Set up the network to support one of the following: • DHCP support Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 332: Install The Cisco Ip Phone
Step 6 Connect a straight-through Ethernet cable from another network device, such as a desktop computer, to the computer port on the Cisco IP Phone. You can connect another network device later if you do not connect one now. Use Category 3, 5, 5e, or 6 cabling for 10 Mbps connections; Category 5, 5e, or 6 for 100 Mbps connections;...
Page 333: Configure The Network From The Phone
Some upgrades may take more than one hour. Step 11 Make calls with the Cisco IP Phone to verify that the phone and features work correctly. Step 12 Provide information to end users about how to use their phones and how to configure their phone options.
Page 334: Network Configuration Fields
Indicates the order in which the phone uses the IPv6 addresses provided by DHCP server. Web server Indicates whether the phone has web server enabled or disabled. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 335 CDP is a device-discovery protocol that runs on all Cisco manufactured equipment. Using CDP, a device can advertise its existence to other devices and receive information about other devices in the network. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 336 Adds the ability to port mirror on the PC port. When enabled, you can see the packets on the phone. Select On to enable PC port mirroring and select Off to disable it. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 337 • Null • 128 to 149 • 151 to 158 • 161 to 254 Default value is null. Cisco recommends that you use DHCP Option 132. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 338 When you assign an IP address using this field, you must also assign a subnet mask and a gateway address. See the Subnet Mask and Default Router fields in this table. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 339: Text And Menu Entry From The Phone
After the field is activated, you can enter values. • Use the keys on the keypad to enter numbers and letters. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 340: Set Up Wireless Lan From The Phone
• To enter a period (for example, in an IP address), press * on the keypad. Note The Cisco IP Phone provides several methods to reset or restore option settings, if necessary. Set Up Wireless LAN from the Phone Only the Cisco IP Phone 8861 and 8865 support wireless LAN connections.
Page 341: Scan List Menus
WLAN. PEAP-GTC PEAP (MSCHAPV2) None Network name Allows you to enter a unique name for the Wi-Fi profile. This name displays on the phone. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 342: Turn The Wi-Fi On Or Off From Your Phone
Set the Wi-Fi Settings fields as described in the Parameters for Wi-Fi Settings, on page 323 table. Step 4 Go to the Wi-Fi Settings section and set the Phone-wifi-on field to Yes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 343: Parameters For Wi-Fi Settings
Connect. See the Profile Parameter table in the Set Up a Wi-Fi Profile from the Phone, on page 330 for the field values. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 344: View The Wi-Fi Status
Step 3 Use the outer ring of the navigation cluster to scroll through the messages. Step 4 Press Details to view more details of the selected message. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 345: Verify Phone Startup
Verify Phone Startup Step 5 (Optional) Press Clear to delete all the messages. Verify Phone Startup After the Cisco IP Phone has power connected to it, the phone automatically cycles through a startup diagnostic process. Procedure Step 1 If you are using Power over Ethernet, plug the LAN cable into the Network port.
Page 346: Configure Vlan Settings
The multiplatform phones support these four methods to obtain VLAN ID information. The phone attempts to obtain the VLAN ID information in this order: 1. LLDP-MED Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 347: Vlan Settings Parameters
XML(cfg.xml), enter a string in this format: <Enable_VLAN ua="rw">No</Enable_VLAN> • In the phone web interface, set to Yes to enable VLAN. The default value is Yes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 348 XML(cfg.xml), enter a string in this format: <Enable_CDP ua="na">Yes</Enable_CDP> • In the phone web page: set to Yes to enable CDP. Valid values: Yes/No Default: Yes Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 349 XML(cfg.xml), enter a string in this format: <Network_Startup_Delay ua="na">3</Network_Startup_Delay> • In the phone web interface, enter the delay in seconds. Valid values: An integer ranging from 1 through 300 Default: 3 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 350: Set Up A Wi-Fi Profile From The Phone
You can also press Options and then select Edit. Step 5 In the Edit profile screen, set the parameters as mentioned in the Profile Parameters table. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 351 This field is available when you set the security mode to WEP. This is a mandatory field and it allows maximum length of 32 alphanumeric characters. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 352: Set Up A Wi-Fi Profile
Wi-Fi Profile (n) , on page 333 table. Step 4 Set the Wi-Fi Profile fields with the information that your administrator provided. Step 5 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 353: Wi-Fi Profile (N)
• In the phone configuration file with XML(cfg.xml), enter a string in this format: <Network_Name_1_ ua="rw">cisco</Network_Name_1_> • In the phone web page:, enter a name for the SSID. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 354 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <Wi-Fi_User_ID_1_ ua="rw"></Wi-Fi_User_ID_1_> • In the phone web page:, enter a user ID for the network profile. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 355 XML(cfg.xml), enter a string in this format: <PSK_Passphrase_1_ ua="rw"/> • In the phone web page:, select one of the options: • • Auto • 2.4 GHz • 5 GHz Default: Auto Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 356: Delete A Wi-Fi Profile
When the Wi-Fi is turned on, the phone uses the Wi-Fi profile on the top of the list to connect automatically to a wirless network while provisioning. Procedure Step 1 If you change the Wi-Fi profile order from the phone, follow these steps: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 357: Scan And Save A Wi-Fi Network
Select a wireless and press Select or the Select button. Step 6 In the Setup Wi-Fi screen, set the parameters as mentioned in the Profile Parameters table. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 358 This field is available when you set the security mode to WEP. This is a mandatory field and it allows maximum length of 32 alphanumeric characters. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 359: Sip Configuration
Default: Auto Step 7 Press Save. SIP Configuration SIP settings for the Cisco IP Phone are configured for the phone in general and for the extensions. Configure the Basic SIP Parameters Before you begin Access the phone administration web page. See Access the Phone Web Interface, on page 104.
Page 360: Sip Parameters
• In the phone configuration file with XML(cfg.xml), enter a string in this format: <Max_Auth ua="na">2</Max_Auth> • In the phone web page, enter an appropriate value. Allowed value: 0 to 255 Default: 2 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 361 <SIP_Accept_Language ua="na">en</SIP_Accept_Language> • In the phone web page, enter an appropriate language. There is no default. If empty, the header is not included. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 362 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <Remove_Last_Reg ua="na">No</Remove_Last_Reg> • In the phone web page, Select Yes or No. Allowed values: Yes or No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 363 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <Talk_Package ua="na">No</Talk_Package> • In the phone web page, select Yes to enable the Talk Package. Allowed values: Yes or No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 364 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <RFC_2543_Call_Hold ua="na">Yes</RFC_2543_Call_Hold> • In the phone web page, Yes or No. Allowed values: Yes or No Default: Yes Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 365 If set to yes, the phone uses a different random call-ID for registration after the next software reboot. If set to no, the Cisco IP phone tries to use the same call-ID for registration after the next software reboot. The Cisco IP phone always uses a new random Call-ID for registration after a power-cycle, regardless of this setting.
Page 366 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <Dialog_SDP_Enable ua="na">No</Dialog_SDP_Enable> • In the phone web page, select Yes or No. Allowed values: Yes or No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 367 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <Display_Anonymous_From_Header ua="na">No</Display_Anonymous_From_Header> • In the phone web page, select Yes or No. Allowed values: Yes or No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 368: Configure The Sip Timer Values
Allowed values: Yes/No Default: No Configure the SIP Timer Values Before you begin Access the phone administration web page. See Access the Phone Web Interface, on page 104. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 369: Sip Timer Values (Sec)
ACK hang-around time, which can range from 0 to 64 seconds. Default: 16 seconds. SIP Timer J Non-INVITE response hang-around time, which can range from 0 to 64 seconds. Default: 16 seconds. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 370 Default: 0 Reg Retry Long Random Delay Random delay range (in seconds) to add to <Register Retry Long Intvl> when retrying REGISTER after a failure. Default: 0 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 371: Configure The Response Status Code Handling
In the Response Status Code Handling section, set the values as specified in the Response Status Code Handling Paramters, on page 352 table. Step 3 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 372: Response Status Code Handling Paramters
• In the phone configuration file with XML(cfg.xml), enter a string in this format: <Retry_Reg_RSC ua="na"/> • In the phone web page, enter an appropriate value. Default: Blank Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 373: Configure Ntp Server
XML(cfg.xml), enter a string in this format: <Primary_NTP_Server ua="rw"/> • In the phone web page, enter the IP address of the priamry NTP server. Default: Blank Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 374: Configure The Rtp Parameters
In the RTP Parameters section, set the Real-Time Transport Protocol (RTP) parameter values as described RTP Parameters, on page 355. Step 3 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 375: Rtp Parameters
10 even number ports (twice the number of lines); for example, configure RTP port min to 16384 and RTP port max to 16538. Default: 16538 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 376 XML(cfg.xml), enter a string in this format: <RTCP_Tx_Interval ua="na">5</RTCP_Tx_Interval> • In the phone web page, enter an appropriate value. Allowed values: 0 to 255 seconds Default: 0 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 377 XML(cfg.xml), enter a string in this format: <SDP_IP_Preference ua="na">IPv4</SDP_IP_Preference> • In the phone web page, select the preferred IP . Allowed values: IPv4 or IPv6 Default: IPv4 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 378: Control Sip And Rtp Behaviour In Dual Mode
IPv6 P1- 1.1.1.1, 2009:1:1:1::1 2009:1:1:1:1 -> Mode P2 - 2.2.2.2, 2009:2:2:2::2 1.1.1.1 -> 2009:2:2:2:2 -> Result: Phone will send the SIP messages to 2.2.2.2 2009:1:1:1::1 first. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 379 In the RTP Parameters section, select IPv4 or IPv6 in the SDP IP Preference field. For details, see SDP IP Preference in the RTP Parameters, on page 355 table. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 380: Configure The Sdp Payload Types
DTMF pulses to the server. Configured dynamic payloads are used for outbound calls only when the Cisco IP Phone presents a Session Description Protocol (SDP) offer. For inbound calls with an SDP offer, the phone follows the caller’s assigned dynamic payload type.
Page 381: Sdp Payload Types
• In the phone configuration file with XML(cfg.xml), enter a string in this format: <G711u_Codec_Name ua="na">PCMU</G711u_Codec_Name> • In the phone web page, enter an appropriate codec name. Allowed values: Default: PCMU Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 382 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <G729b_Codec_Name ua="na">PCMU</G729b_Codec_Name> • In the phone web page, enter an appropriate codec name. Allowed values: Default: G729b Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 383 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <iLBC_Codec_Name ua="na">iLBC</iLBC_Codec_Name> • In the phone web page, enter an appropriate codec name. Allowed values: Default: iLBC Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 384 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <AVT_Codec_Name ua="na">telephone-event</AVT_Codec_Name> • In the phone web page, enter an appropriate codec name. Allowed values: Default: telephone-event Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 385: Configure The Sip Settings For Extensions
In the SIP Settings section, set the parameter values as described in the Parameters for SIP Settings on Extensions, on page 366 table. Step 3 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 386: Parameters For Sip Settings On Extensions
AUTO allows the phone to select the appropriate protocol automatically, based on the NAPTR records on the DNS server. See Configure the SIP Transport, on page 193 for more details. Default: UDP Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 387 XML(cfg.xml), enter a string in this format: <SIP_100REL_Enable_1_ ua="na">Yes</SIP_100REL_Enable_1_> • In the phone web page, select Yes to enable the feature. Allowed values: Yes|No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 388 XML(cfg.xml), enter a string in this format: <Auth_Resync-Reboot_1_ ua="na">No</Auth_Resync-Reboot_1_> • In the phone web page, select Yes to enable the feature. Allowed values: Yes|No Default: Yes Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 389 <Referor_Bye_Delay_1_ ua="na">4</Referor_Bye_Delay_1_> • In the phone web page, enter the appropriate period of time in seconds. Allowed values: An integer from 0 through 65535 Default: 4 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 390 <Refer_Target_Bye_Delay_1_ ua="na">0</Refer_Target_Bye_Delay_1_> • In the phone web page, enter the appropriate period of time in seconds. Allowed values: An integer from 0 through 65535 Default: 0 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 391 • In the phone web page, select Yes to enable this feature. When enabled, authorization is required for initial incoming INVITE requests from the SIP proxy. Allowed values: Yes|No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 392 XML(cfg.xml), enter a string in this format: <Set_G729_annexb_1_ ua="na">Yes</Set_G729_annexb_1_> • In the phone web page, select Yes to enable this feature. Allowed values: None|No|Yes|Follow silence supp setting Default: Yes Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 393 XML(cfg.xml), enter a string in this format: <Call_Recording_Protocol_1_ ua="na">SIPREC</Call_Recording_Protocol_1_> • In the phone web page, select a protocol from the list. Allowed values: SIPREC|SIPINFO Default: SIPREC Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 394 XML(cfg.xml), enter a string in this format: <P-Early-Media_Support_1_ ua="na">No</P-Early-Media_Support_1_> • In the phone web interface, to include the P-Early-Media header, select Yes. Allowed values: Yes|No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 395: Configure The Sip Proxy Server
Default: The port number is optional. If you don't specify a port, the default port 5060 is used for UDP, and the default port 5061 is used for TLS. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 396 You must also set Dual Registration in the Proxy and Registration section to Yes. Default: Blank Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 397 • In the phone web page, To enable this feature, select Yes. If set to No, the dial tone plays only when registration is successful. Allowed values: Yes|No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 398 XML(cfg.xml), enter a string in this format: <Use_DNS_SRV_1_ ua="na">Yes</Use_DNS_SRV_1_> • In the phone web page, To enable this feature, select Yes. Allowed values: Yes|No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 399 Allowed values: Numeric. The range is from 0 seconds to 65535 seconds. Default: 3600 seconds Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 400 Dual registration/Fast Fall back feature. To enable the feature you must also configure the alternate proxy/alternate outbound proxy fields in the Proxy and Registration section. Allowed values: Yes|No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 401 • In the phone web page, select Yes when hostname verification is required. Select No to bypass the hostname verification. Allowed values: Yes|No Default: Yes Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 402: Configure The Subscriber Information Parameters
• In the phone configuration file with XML(cfg.xml), enter a string in this format: <User_ID_1_ ua="na">7001</User_ID_1_> • In the phone web page, enter an extension number Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 403 • In the phone web page, enter proxy IP address. Default: Blank. The proxy IP address is used as the authentication realm. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 404: Set Up Your Phone To Use Opus Codec Narrowband
• NAT Mapping with Session Border Controller: We recommend that you choose an service provider that supports NAT mapping through a Session Border Controller. With NAT mapping provided by the service provider, you have more choices in selecting a router. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 405: Enable Nat Mapping
Step 1 Select Voice > Ext(n). Step 2 Set up the fields as described in NAT Mapping Parameters, on page 386. Step 3 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 406: Nat Mapping Parameters
• In the phone configuration file with XML(cfg.xml), enter a string in this format: <NAT_Keep_Alive_Enable_1_ ua="na">Yes</NAT_Keep_Alive_Enable_1_> • In the phone web page, set the parameter to Yes. Allowed values: Yes|No Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 407: Configure Nat Mapping With The Static Ip Address
Access the Phone Web Interface, on page 104. • You must have an external (public) IP address that is static. • The NAT mechanism used in the router must be symmetric. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 408: Nat Mapping With Static Ip Parameters
• In the phone configuration file with XML(cfg.xml), enter a string in this format: <Handle_VIA_rport ua="na">Yes</Handle_VIA_rport> • In the phone web page, set to Yes. Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 409 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <Send_Resp_To_Src_Port ua="na">Yes</Send_Resp_To_Src_Port> • In the phone web page, set to Yes. Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 410 • In the phone configuration file with XML(cfg.xml), enter a string in this format: <NAT_Mapping_Enable_1_ ua="na">Yes</NAT_Mapping_Enable_1_> • In the phone web page, set to Yes to use externally mapped IP addresses. Allowed values: Yes and No. Default: No Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 411: Configure Nat Mapping With Stun
Click the Ext(n) tab. Step 5 In the NAT Settings section, set the parameters as described in the NAT Mapping from Ext Tab with Static IP Parameters table. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 412: Nat Mapping With Stun Parameters
IP address and port to one external, routable destination IP address and port. If another packet is sent from the same source IP address and port to a different destination, a different IP address and port number Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 413: Dial Plan
Enter the IP address for the Syslog Server, if the port number is anything other than the default, 514. It is not necessary to include the port number if it is the default. The address and port number must be reachable from the Cisco IP phone. The port number appears on the output log file name. The default output file is (if port number was not specified).
Page 414: Digit Sequences
For example: <:1>xxxxxxxxxx When the user dials 9725550112, the number is added at the beginning of the sequence; the system transmits 19725550112. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 415: Digit Sequence Examples
| 9, 1 900 xxxxxxx ! | 9, 011xxxxxx. | 0 | [49]111) After a user presses 9, an external dial tone sounds. The user can enter any seven-digit 9, xxxxxxx number, as in a local call. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 416 0 for an operator. The second sequence allows the user to enter 411 for local information or 911 for emergency services. • Service activation codes: Allows the user to dial # codes and * codes to access functions. [*#]xx[*#] Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 417: Acceptance And Transmission Of The Dialed Digits
If no digits are dialed within the specified number of seconds, the timer expires and the null entry is evaluated. Unless you have a special dial plan string to allow a null entry, the call is rejected. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 418: Interdigit Long Timer (Incomplete Entry Timer)
The default value is 10 seconds. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 419: Interdigit Short Timer (Complete Entry Timer)
Set an instant timer for a particular sequence within the dial plan: (9,8<:1408>[2-9]xxxxxx | 9,8,1[2-9]xxxxxxxxxS0 | 9,8,011xx. | 9,8,xx.|[1-8]xx) Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 420: Edit The Dial Plan On The Ip Phone
In the phone web user interface, use the Regional tab to configure regional and local settings, such as control timer values, dictionary server script, language selection, and locale to change localization. The Regional tab includes these sections: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 421: Set The Control Timer Values
The following table defines the function and usage of Control Timer Values parameters in the Control Timer Values(s) Parameters section under the Voice>Regional tab in the phone web interface. It also defines the Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 422 XML(cfg.xml), enter a string in this format: <Interdigit_Long_Timer ua="na">10</Interdigit_Long_Timer> • In the phone web page, set a value in seconds ranges from 0-64 seconds. Allowed values: 0–64 seconds Default: 10 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 423: Localize Your Cisco Ip Phone
404. Procedure Step 1 Select Voice > Regional. Step 2 In the Time section, enter the time and date information. Step 3 Select Voice > User. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 424: Configure Time And Date On The Phone
• Manual Setup—You can use the phone web user interface or the phone itself to enter the time and date manually. The default format is 12-hour which is overwritten with the 24-hour format as soon as the phone synchronizes with the NTP server. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 425 If you choose no, the IP phone uses the router's DHCP time offset value. Default: Yes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 426 <weekday> value on or before the date given. Where: • HH stands for hours (0-23). • mm stands for minutes (0-59). • ss stands for seconds (0-59). Default: 3/-1/7/2;end=10/-1/7/2;save=1. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 427: Configure Daylight Saving Time
The time of the log messages and status messages are in UTC time. The time zone setting does not affect them. Before you begin Access the phone administration web page. See Access the Phone Web Interface, on page 104. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 428: Phone Display Language
On the phone administration web page, go to Admin Login > Advanced > Voice > Regional. In the Language section, click the Locale drop-down list box to see the supported languages for the phone display. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 429 Procedure Step 1 Download the locale zip file for your firmware version, from cisco.com. Place the file on your server, and unzip the file. Dictionaries and fonts for all the supported languages are included in the zip file. Dictionaries are XML scripts.
Page 430 You must set up the dictionary and the font for the language. To do this, specify the parameters and values in the Dictionary Server Script field. Example for setting up Chinese-Simplified: serv=http://10.74.128.101/Locales/;d1=Chinese-Simplified; x1=zh-CN_88xx-11.2.1.1004.xml;f1=zh-CN_88xx-11.2.1.1004.ttf Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 431: Vertical Service Activation Codes
Forwards busy calls to the extension specified after the activation code. Defaults to *90. Cfwd Busy Deact Code Cancels call forwarding of busy calls. Defaults to *91. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 432 Defaults to *78. DND Deact Code Disables the do not disturb feature. Defaults to *79. Secure All Call Act Code Makes all outbound calls secure. Defaults to *16. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 433 For executives who have assistants: Deactivates call filtering. Default: #62 Exec Assistant Call Push Code For executive assistants: Transfers an ongoing call from the user (assistant) to the executive. Default: #63 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 434 The *codes should not conflict with any of the other vertical service codes internally processed by the IP phone. You can empty the corresponding *code that you do not want to the phone to process. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 435 In that case, simple add that *code in the dial plan and the phone sends INVITE *73@..as usual when user dials *73. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 436: Cisco Ip Phone 8800 Series Documentation
Cisco IP Phone 8800 Series Documentation Refer to publications that are specific to your language and phone model, and phone firmware release. Navigate from the following documentation URL: https://www.cisco.com/c/en/us/support/collaboration-endpoints/ip-phone-8800-series-multiplatform-firmware/ tsd-products-support-series-home.html Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 437: Troubleshooting
P A R T Troubleshooting • Troubleshooting, on page 419 • Monitoring Phone Systems, on page 429 • Maintenance, on page 439...
Page 439: Troubleshooting
• Check the Broadsoft server configuration to determine if the user's Device Profile is configured with “Support Call Center MIME Type”. Phone Doesn't Show ACD Softkeys Problem The phone doesn't display the Agent Sign In or Agent Sign Out softkeys. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 440: Phone Doesn't Show Acd Agent Availability
2. Set up Wireshark to capture a trace of the network traffic between the phone and Broadworks when the problem occurs. When you have the trace, contact TAC for further assistance. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 441: An Emergency Call Doesn't Connect To Emergency Services
• Check the phone configuration to determine if the phone can connect to the internet and get the XMPP messages. • Check the XMPP Incoming and Outgoing messages printed in the syslog to make sure it can login successfully. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 442: Phone Cannot Access Broadsoft Directory For Xsi
The phone screen has smaller fonts than expected or there are unusual characters displayed. Examples of unusual characters are letters from a different alphabet from the characters that the locale uses. Cause Possible causes are: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 443: Phone Screen Displays Boxes Instead Of Asian Characters
Report All Phone Issues from the Phone Web Interface If you are working with Cisco TAC to troubleshoot a problem, they typically require the logs from the Problem Reporting Tool to help resolve the issue. You can generate PRT logs using the phone web page and upload them to a remote log server.
Page 444: Factory Reset The Phone From The Pone Web Interface
Click Confirm factory reset. Report a Phone Problem Remotely You can initiate a phone problem report remotely. The phone generates a problem report using the Cisco Problem Report Tool (PRT), with the problem description “Remote PRT Trigger”. If you have configured an upload rule for problem reports, the phone uploads the problem report according to the upload rule.
Page 445: Capture Packets
Table 84: Changes to Voice Quality Metrics Metric Change Condition Conceal Ratio and Conceal Seconds increase Network impairment from packet loss or high jitter. significantly Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 446: Phone Behavior During Times Of Network Congestion
Phone Behavior During Times of Network Congestion Anything that degrades network performance can affect Cisco IP Phone audio and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities: •...
Page 447 Troubleshooting Where to Find Additional Information https://www.cisco.com/c/en/us/support/collaboration-endpoints/ip-phone-8800-series-multiplatform-firmware/ products-tech-notes-list.html Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 448 Troubleshooting Where to Find Additional Information Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 449: Monitoring Phone Systems
You can use the information that displays on these screens to monitor the operation of a phone and to assist with troubleshooting. You can also obtain much of this information, and obtain other related information, remotely through the phone web page. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 450: Display The Phone Information Window
• Elapsed time—Total time elapsed since the last reboot of the system • Tx (Packets)—Transmitted packets from the phone. • Rx (Packets)—Received packets from the phone. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 451: View The Status Messages On The Phone
Select Info > Status. Step 2 Scroll to IPv4 Information. Current IP displays the IP address. Step 3 Scroll to IPv6 Information. Current IP displays the IP address. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 452: View The Network Status
• PC port link—Indicates speed and duplex of the PC port. Voice Quality Monitoring To measure the voice quality of calls that are sent and received within the network, Cisco IP Phones use these statistical metrics that are based on concealment events. The DSP plays concealment frames to mask frame loss in the voice packet stream.
Page 453: Display Call Statistics Window
Concealment ratio and concealment seconds are primary measurements based on frame loss. A Conceal Ratio of zero indicates that the IP network is delivering frames and packets on time with no loss. You can access voice quality metrics from the Cisco IP Phone using the Call Statistics screen or remotely by using Streaming Statistics.
Page 454 This number is not necessarily identical to the number of RTP voice packets that were transmitted since the call began because the call might have been placed on hold. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 455: View The Customization State In The Configuration Utility
After the RC download from the EDOS server completes, you can view the customization state of a phone using the web interface. Here are the descriptions of the remote customization states: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 456: Reboot Reasons
The reboot was triggered as a result of remote customization. User Triggered The user manually triggered a cold reboot. IP Changed The reboot was triggered after the phone IP address changed. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 457: Reboot History On The Phone Web User Interface
In this file, tags Reboot_Reason_1 to Reboot_Reason_3 store the reboot history, as shown in this example: <Reboot_History> <Reboot_Reason_1>[08/10/14 14:03:43]Provisioning</Reboot_Reason_1> <Reboot_Reason_2>[08/10/14 13:58:15]Provisioning</Reboot_Reason_2> <Reboot_Reason_3>[08/10/14 12:08:58]Provisioning</Reboot_Reason_3> <Reboot_Reason_4> <Reboot_Reason_5> <Reboot_History/> Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 458 Troubleshooting Reboot History in the Status Dump File Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 459: Maintenance
Basic Reset, on page 439 Basic Reset Performing a basic reset of a Cisco IP Phone provides a way to recover when the phone experiences an error. The reset provides a way to reset or restore various configuration and security settings.
Page 460: Factory Reset The Phone With The Keypad
If you press the buttons out of sequence, the phone powers on normally. Do not power down the phone until it completes the factory reset process, and the main screen Caution appears. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 461: Perform Factory Reset From Phone Menu
In a supported web browser, enter a URL that consists of your phone IP address and the destination IP that you want to ping. Enter the URL using the format: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 462 If the <ping destination> includes spaces, the phone uses only the first part of the address as the pinging destination. For example, to ping the 192.168.1.1 address: http://<Phone IP>/admin/ping?192.168.1.1 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 463 LLDP-MED, on page 455 • Final Network Policy Resolution and QoS, on page 460 Physical and Operating Environment Specifications The following table shows the physical and operating environment specifications for the Cisco IP Phone 8800 Series. Table 87: Physical and Operating Specifications Specification...
Page 464: Technical Details
• One USB port for the Cisco IP Phone 8851 • Two USB ports for the Cisco IP Phone 8861 • Three key expansion module (KEM) connectors which are considered as a USB connector for the Cisco IP Phone 8851 and 8861...
Page 465: Network Port Connector
Network Port Connector • The network port is the 10/100/1000 SW port on the Cisco IP Phone. • The computer (access) port is the 10/100/1000 PC port on the Cisco IP Phone. Network Port Connector The following table describes the network port connector pinouts.
Page 466: Phone Power Requirements
The switch can provide PoE through the phone Ethernet cable. Cisco IP Phones 8861 and 8865 are PoE Class 4 devices and require a switch or line card with Class 4 capabilities to support extra features.
Page 467: Power Outage
Power Reduction You can reduce the amount of energy that the Cisco IP Phone consumes by using Power Save mode. Power Save In Power Save mode, the backlight on the screen is not lit when the phone is not in use. The phone remains in Power Save mode until the user lifts the handset or presses any button.
Page 468: Network Protocols
• When CDP and Power Negotiation are disabled, the phone can power the accessories up to 15.4W. Network Protocols Cisco IP Phone 8800 Series support several industry-standard and Cisco network protocols required for voice communication. The following table provides an overview of the network protocols that the phones support.
Page 469 LLDP is a standardized network discovery The Cisco IP Phone supports LLDP on the protocol (similar to CDP) that is supported PC port. on some Cisco and third-party devices. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 470 TLS is a standard protocol for securing and Upon security implementation, Cisco IP authenticating communications. Phones use the TLS protocol when securely registering with Third-Party Call Control system. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 471: Vlan Interaction
VLANs for carrying: • Voice traffic to and from the IP phone (auxiliary VLAN on the Cisco Catalyst 6000 series, for example) • Data traffic to and from the PC that connects to the switch through the computer (access) port of the IP...
Page 472: Usb Port Information
USB Port Information The Cisco IP Phones 8851, 8861, and 8865 support a maximum of five devices that connect to each USB port. Each device that connects to the phone is included in the maximum device count. For example, your phone can support five USB devices on the side port and five more standard USB devices on the back port.
Page 473: Sip Over Tcp
A static list of proxy servers is not always adequate. If your user agent serves different domains, for example, you do not want to configure a static list of proxy servers for each domain into every Cisco IP Phone. A simple way to support proxy redundancy is to configure a SIP Proxy Server in the Cisco IP Phone configuration profile.
Page 474: Failover And Recovery Registration
The Cisco IP Phone supports RFC-3311, the SIP UPDATE Method. SIP NOTIFY XML-Service The Cisco IP Phone supports the SIP NOTIFY XML-Service event. On receipt of a SIP NOTIFY message with an XML-Service event, the phone challenges the NOTIFY with a 401 response if the message does not contain correct credentials.
Page 475: Nat Mapping With Session Border Controller
Cisco Discovery Protocol (CDP) is negotiation-based and determines which virtual LAN (VLAN) the Cisco IP Phone resides in. If you are using a Cisco switch, Cisco Discovery Protocol (CDP) is available and is enabled by default. CDP has these attributes: •...
Page 476 • LLDP-MED Capabilities TLV • LLDP-MED Network Policy TLV (for application type=Voice only) • End of LLDPDU TLV The Cisco IP Phone sends out the shutdown LLDPDU if applicable. The LLDPDU frame contains the following TLVs: • Chassis ID TLV •...
Page 477: Chassis Id Tlv
Example: SEPAC44F211B1D0 The incoming LLDPDU, the System Name TLV, is ignored and not validated. Only one System Name TLV is allowed for the outgoing and incoming LLDPDUs. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 478: System Capabilities Tlv
• Bit 2-7—Set to 0. The bit values for the 2 octets PMD autonegotiation advertised capability field should be set to: • Bit 13—10BASE-T half duplex mode Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 479: Lldp-Med Capabilities Tlv
VLAN (VLAN ID > 1) is used for the phone, the Tagged Flag (T) is set to 1. Reserved (X) is always set to 0. If the VLAN is used, the corresponding VLAN ID and L2 Priority will be set accordingly. VLAN ID valid Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 480: Lldp-Med Extended Power-Via-Mdi Tlv
VLAN ID is not equal to 0, 1, or 4095. Type of Service (ToS) is based on configuration for the specific extension. QoS Resolution for CDP If there is a valid network policy from CDP: Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 481: Qos Resolution For Lldp-Med
LLDP-MED and IEEE 802.X The Cisco IP Phone does not support IEEE 802.X and does not work in a 802.1X wired environment. However, IEEE 802.1X or Spanning Tree Protocols on network devices could result in delay of fast start response from switches.
Page 482 Technical Details LLDP-MED and IEEE 802.X Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 483: Cisco Ip Phone Accessories
A P P E N D I X Cisco IP Phone Accessories • Accessories Overview for Cisco IP Phone 8800 Series with Multiplatform Firmware, on page 463 • Connect the Footstand, on page 465 • Secure the Phone with a Cable Lock, on page 465 •...
Page 484 External Speakers and Microphone, on page 466. Speakers: See External External PC Not supported Not supported Not supported Supported Supported Speakers and Microphone, on page 466. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 485: Connect The Footstand
• The EHS connects to the Cisco IP Phone 8811, 8841, and 8845 with the auxiliary port. • The EHS connects to the Cisco IP Phone 8851, 8861, and 8865 with the auxiliary port, the USB port, or with Bluetooth.
Page 486: External Speakers And Microphone
Cisco Headsets 500 Series You can use the Cisco Headset 500 Series with your Cisco IP Phone 8800 Series Multiplatform Phones. The Cisco Headset 500 Series offers a more enhanced experience with: • In-call indicators: LEDs on an ear plate •...
Page 487: Cisco Headset 521 And 522
Cisco Headset 521 and 522 The Cisco Headsets 521 and 522 are two wired headsets that have been developed for use on Cisco IP Phones and devices. The Cisco Headset 521 features a single earpiece for extended wear and comfort. The Cisco Headset 522 features two earpieces for use in a noisy workplace.
Page 488: Cisco Headset 561 And 562
The Cisco Headset 560 Series use a headset base to connect with Cisco IP Phones and charge the headsets. The available options for the base are Standard base and Multibase. The Cisco Headset 560 Series with Standard Base support connection with a single source from a phone or a computer.
Page 489 • Press and hold for 2 seconds to end an active call, and to answer another incoming call. • Press twice to stay on a current call, and to reject a second incoming call. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 490: Third Party Headsets
If the LEDs don't light up, remove the headset from the base and try again. Third Party Headsets Cisco Systems performs internal testing of third-party headsets for use with Cisco IP Phones. But Cisco does not certify or support products from headset or handset vendors.
Page 491: Headset Configuration On Your Phone
Either the remote party or both the remote party and the Cisco IP Phone user may hear an audible hum or buzz. A range of outside sources can cause humming or buzzing sounds;...
Page 492: Audio Quality
Press the Navigation cluster, up or down, to select the USB headset. Stop Using a USB Headset You can stop using your USB headset and select a different headset in the Accessories window of the phone. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 493: Wireless Headsets
When headsets are more than 30 feet (10 meters) away from the Cisco IP Phone, Bluetooth drops the connection after a 15- to 20-second timeout. If the paired headset comes back into range of the Cisco IP Phone and the phone is not connected to another Bluetooth headset, the in-range Bluetooth headset automatically reconnects.
Page 494 Redial on the phone, users can redial a number from their Bluetooth wireless headset by following instructions from the headset manufacturer. These hands-free features apply to Bluetooth wireless headsets that are used with the Cisco IP Phone 8851 and 8861: •...
Page 495: Cisco Ip Phone Key Expansion Module
• Cisco IP Phone 8851/8861 Key Expansion Module—Dual LCD screen module for audio phones, 14 line keys, 2 pages, one-column display only. • Cisco IP Phone 8865 Key Expansion Module—Dual LCD screen module for video phones, 14 line keys, 2 pages, one-column display only.
Page 496: Key Expansion Module Power Information
3; single LCD screen, 18 line keys, two pages, providing 108 buttons, Table 97: Cisco IP Phones and Supported Cisco IP Phone 8851/8861 Key Expansion Module and Cisco IP Phone 8865 Key Expansion Module Cisco IP Phone Model Supported Numbers of Key Expansion Modules and Buttons Cisco IP Phone 8851 2;...
Page 497 Cisco IP Phone 8861, unless Cisco Universal PoE (UPoE) is used. • Cisco IP Phone 8851 with 2 key expansion modules works on 802.3at PoE only with v08 or later hardware. You can find the phone version information on the lower back of the phone as part of the TAN and PID label.
Page 498: Connect A Key Expansion Module To A Cisco Ip Phone
Cisco IP Phone 8861 and 8865, unless Cisco Universal PoE (UPoE) is used. • Cisco IP Phone 8851 with 2 key expansion modules works on 802.3at PoE only with v08 or later hardware. You can find the phone version information on the lower back of the phone as part of the TAN and PID label.
Page 499 Position the phone so that the front of the phone faces up. Step 6 Connect one end of the key expansion module spine connector to the accessory connector on the Cisco IP Phone. a) Align the spine connector with the accessory connector ports.
Page 500 Connect the other end of the spine connector to the key expansion module as shown in this diagram. a) Align the spine connector with the key expansion module accessory connector ports. b) Firmly press the key expansion module into the spine connector. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 501 This step ensures that the phone and key expansion module remain connected at all times. This diagram shows the location of the screw holes on the phone and one key expansion module. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 502: Connect Two Or Three Key Expansion Modules To A Cisco Ip Phone
If installed, remove the footstand from the phone. Step 3 Locate the accessory connector covers on the side of the phone. This diagram shows the location. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 503 Position the phone so that the front of the phone faces up. Step 6 Connect one end of the key expansion module spine connector to the accessory connector on the Cisco IP Phone. a) Align the spine connector with the accessory connector ports.
Page 504 Step 9 Use a third key expansion module spine connector to connect the third key expansion module to the second (middle) key expansion module. This figure shows a Cisco IP Phone with three key expansion modules attached. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 505: Auto Detection Of Key Expansion Modules
When a user adds key expansion modules to these phones, the module lights up and is enabled automatically. Default value of this field is 2 for Cisco IP Phone 8851 and 3 for Cisco IP Phone 8861.
Page 506: Configure The Key Expansion Module With The Phone Web Interface
Step 1 On the phone, press Applications Step 2 Press Status > Accessories. All properly installed and configured key expansion modules display in the list of accessories. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 507: Allocate A Key Expansion Module Type
Press Applications Step 2 Select User preferences > Attendant console preferences > KEM type. Step 3 Select the key expansion module type. Step 4 Press Save. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 508: Reset The Single Lcd Screen Key Expansion Module
Reset the Single LCD Screen Key Expansion Module Reset the Single LCD Screen Key Expansion Module If you are having technical difficulties with your Cisco IP Phone 8800 Key Expansion Module, you can reset the module to the factory default settings.
Page 509: Add Call Park On A Key Expansion Module Line Key
You can also configure the line-specific parameter in the configuration file (cfg.xml). Enter a string in the following format: <Unit_1_Key_1_ ua="na">fnc=prk;sub=$USER@$PROXY;nme=CallPark-Slot1</Unit_1_Key_1_> Step 4 Click Submit All Changes. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 510: Configure The Lcd Brightness For A Key Expansion Module
List URI: sip: parameter. xxxx is the name that is defined in List URI: sip: parameter. Replace xxxx with the exact defined name. $PROXY is the server. Replace $PROXY with the server address or name. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 511: Troubleshoot The Key Expansion Module
Key Expansion Module Does Not Go Through the Normal Start Up Process Problem When you connect a key expansion module to a phone that is connected to a network port, the key expansion module doesn't start up. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 512: Wall Mounts
Phone 8800 Series. This wall kit applies to Cisco IP Phone 8811, 8841, 8851, and 8861. The PID is CP-8800-WMK=. • Cisco IP Phone 8800 Series Wall Mount Kit with Single KEM: The kit is installed on the Cisco IP Phone 8851, and 8861 with one attached Cisco IP Phone 8800 Key Expansion Module. The PID is...
Page 513 The following figure shows the wall mount kit installed on the phone. Figure 9: Back view of Wall Mount Kit Installed on Phone The following figure shows the phone with the wall mount kit from the side. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 514: Install The Non-Lockable Wall Mount Kit For Phone
Screw the anchor clockwise into the wall until it is seated flush. e) Use the included screws and a #2 Phillips-head screwdriver to attach the bracket to the wall. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 515 Secure the phone bracket to the IP phone with the self-tapping screws, using the #1 Phillips-head screwdriver. d) Reattach the cords and seat them in the clips that are incorporated into the phone body. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 516 PC port. d) (Optional) If the cables terminate inside the wall bracket, connect the cables to the jacks. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 517 Figure 14: Attach Phone to Wall Bracket The following figure shows how you attach the phone to the wall bracket. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 518: Remove The Phone From The Non-Lockable Wall Mount
Insert a screw driver or other device into the left and right holes in the phone mounting plate. Insert to a depth of about 3/4 of an inch or 2 centimeters. Step 2 Press firmly inwards to disengage the tabs. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 519: Non-Lockable Wall Mount Components For Phone With Key Expansion Module
Non-Lockable Wall Mount Components for Phone with Key Expansion Module This section describes how to install the Cisco IP Phone 8800 Series Wall Mount Kit with Single KEM on a phone when the phone is connected to a Key Expansion Module.
Page 520: Install Non-Lockable Wall Mount Kit For Phone With Key Expansion Module
Cisco IP Phone Accessories Install Non-Lockable Wall Mount Kit for Phone with Key Expansion Module The following figure shows the components of the Cisco IP Phone 8800 Series Wall Mount Kit with Single KEM. The package contains the following items: •...
Page 521 Screw the anchor clockwise into the wall until it is seated flush. e) Use the included screws and a #2 Phillips-head screwdriver to attach the bracket to the wall. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 522 Secure the phone bracket to the IP phone with the self-tapping screws using a #1 Philips-head screwdriver. d) Reattach the cords and seat them in the clips that are incorporated into the phone body. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 523 Step 4 Attach the phone to the wall bracket by inserting the tabs on the top of the phone bracket into the slots on the wall bracket. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 524: Remove The Phone And Key Expansion Module From The Non-Lockable Wall Mount
The wall bracket has two tabs that lock the kit together. Use the following illustration to locate the tabs. Before you begin Obtain two Phillips head screwdrivers or other similar devices that have a diameter of 5 millimeters or 3/16ths of an inch. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 525: Adjust The Handset Rest
If your phone is wall-mounted or if the handset slips out of the cradle too easily, you may need to adjust the handset rest to ensure that the receiver does not slip out of the cradle. Figure 17: Adjust the Handset Rest Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 526 Line up the tab with the slot in the cradle and press the tab evenly into the slot. An extension protrudes from the top of the rotated tab. Step 5 Return the handset to the handset rest. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 527: Xml And Tr-069 Parameter Comparison
This table shows the XML parameters that the phones use, with their TR-069 counterpart. TR-069 Parameter XML Parameter Device.Services.VoiceService. Device.Services.VoiceService.{i}. Device.Services.VoiceService.{i}.Capabilities. Device.Services.VoiceService.{i}.Capabilities.ButtonMap Device.Services.VoiceService.{i}.Capabilities.Codecs. Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}. Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.BitRate Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.Codec Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.EntryID Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.PacketizationPeriod Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.SilenceSuppression Device.Services.VoiceService.{i}.Capabilities.DigitMap Device.Services.VoiceService.{i}.Capabilities.DSCPCoupled Device.Services.VoiceService.{i}.Capabilities.EthernetTaggingCoupled Device.Services.VoiceService.{i}.Capabilities.FaxPassThrough Device.Services.VoiceService.{i}.Capabilities.FaxT38 Device.Services.VoiceService.{i}.Capabilities.FileBasedRingGeneration Device.Services.VoiceService.{i}.Capabilities.FileBasedToneGeneration Device.Services.VoiceService.{i}.Capabilities.MaxLineCount Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 528 Device.Services.VoiceService.{i}.Capabilities.PatternBasedToneGeneration Device.Services.VoiceService.{i}.Capabilities.PSTNSoftSwitchOver Device.Services.VoiceService.{i}.Capabilities.Regions Device.Services.VoiceService.{i}.Capabilities.RingDescriptionsEditable Device.Services.VoiceService.{i}.Capabilities.RingFileFormats Device.Services.VoiceService.{i}.Capabilities.RingGeneration Device.Services.VoiceService.{i}.Capabilities.RingPatternEditable Device.Services.VoiceService.{i}.Capabilities.RTCP Device.Services.VoiceService.{i}.Capabilities.RTPRedundancy Device.Services.VoiceService.{i}.Capabilities.SignalingProtocols Device.Services.VoiceService.{i}.Capabilities.SIP. Device.Services.VoiceService.{i}.Capabilities.SIP.EventSubscription Device.Services.VoiceService.{i}.Capabilities.SIP.Extensions Device.Services.VoiceService.{i}.Capabilities.SIP.ResponseMap Device.Services.VoiceService.{i}.Capabilities.SIP.Role Device.Services.VoiceService.{i}.Capabilities.SIP.TLSAuthenticationKeySizes Device.Services.VoiceService.{i}.Capabilities.SIP.TLSAuthenticationProtocols Device.Services.VoiceService.{i}.Capabilities.SIP.TLSEncryptionKeySizes Device.Services.VoiceService.{i}.Capabilities.SIP.TLSEncryptionProtocols Device.Services.VoiceService.{i}.Capabilities.SIP.TLSKeyExchangeProtocols Device.Services.VoiceService.{i}.Capabilities.SIP.Transports Device.Services.VoiceService.{i}.Capabilities.SIP.URISchemes Device.Services.VoiceService.{i}.Capabilities.SRTP Device.Services.VoiceService.{i}.Capabilities.SRTPEncryptionKeySizes Device.Services.VoiceService.{i}.Capabilities.SRTPKeyingMethods Device.Services.VoiceService.{i}.Capabilities.ToneDescriptionsEditable Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 529 Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.CallForwardUnconditionalEnable Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.CallForwardUnconditionalNumber Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.CallReturnEnable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.CallTransferEnable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.CallWaitingEnable CW_Setting Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.ConferenceCallingSessionCount Device.Services.VoiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.ConferenceCallingStatus Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.DoNotDisturbEnable DND_Setting Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.MaxSessions Call_Appearances_Per_Line Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.MessageWaiting Message_Waiting__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.MWIEnable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.RepeatDialEnable Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.X_CISCO_SharedLineDNDCfwdEnable Shared_Line_DND_Cfwd_Enable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallState Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 530 Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.TransmitBitRate Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.TransmitCodec Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.TransmitPacketizationPeriod Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.TransmitSilenceSuppression Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_PreferredCodec Preferred_Codec__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_PreferredCodec2 Second_Preferred_Codec__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_PreferredCodec3 Third_Preferred_Codec__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_UsePrefCodecOnly Use_Pref_Codec_Only__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_CodecNegotiation Codec_Negotiation__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.DirectoryNumber User_ID__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Enable Line_Enable__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.PhyReferenceList Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.RingMuteStatus Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.RingVolumeStatus Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session. Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session.{i}. Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session.{i}.FarEndIPAddress Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session.{i}.FarEndUDPPort Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session.{i}.LocalUDPPort Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 531 Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.VoiceProcessing. Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.V oiceProcessing.EchoCancellationEnable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.V oiceProcessing.EchoCancellationInUse Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.VoiceProcessing.EchoCancellationTail Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.X_CISCO_DialPlan Dial_Plan__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.X_CISCO_DefaultRing Default_Ring__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.MaxSessions Call_Appearances_Per_Line Device.Services.VoiceService.{i}.VoiceProfile.{i}.Name Device.Services.VoiceService.{i}.VoiceProfile.{i}.NumberOfLines Device.Services.VoiceService.{i}.VoiceProfile.{i}.Region Device.Services.VoiceService.{i}.VoiceProfile.{i}.Reset Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP. Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP.DSCPMark RTP_TOS_DiffServ_Value__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP.LocalPortMax RTP_Port_Max Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP.LocalPortMin RTP_Port_Min Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP.RTCP. Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 532 INVITE_Expires Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.Organization Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.OutboundProxy Outbound_Proxy__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.OutboundProxyPort Outbound_Proxy__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.ProxyServer Proxy__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.ProxyServerPort Proxy__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.ProxyServerTransport SIP_Transport_<1>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.RegisterExpires Register_Expires__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.RegisterRetryInterval Reg_Retry_Intvl Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.RegistersMinExpires Reg_Min_Expires Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.ReInviteExpires ReINVITE_Expires Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.SIPEventSubscribeNumberOfElements Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.SIPResponseMapNumberOfElements Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.TimerB SIP_Timer_B Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.TimerD SIP_Timer_D Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 533 Device.Services.VoiceService.{i}.X_CISCO_SIP.G722CodecName G722_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.G7222CodecName G722.2_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.iLBCCodecName iLBC_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.iSACCodecName iSAC_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.OPUSCodecName OPUS_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.AVTCodecName AVT_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.G7222BEDynamicPayload G722.2_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.G7222OADynamicPayload G722.2_OA_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.iLBC20msDynamicPayload iLBC_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.iLBC30msDynamicPayload iLBC_30ms_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.iSACDynamicPayload iSAC_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.OPUSDynamicPayload OPUS_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.AVTDynamicPayload AVT_Dynamic_Payload Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 534 Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.ConferenceTone Conference_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.SecureCallIndicationTone Secure_Call_Indication_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.PageTone Page_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.AlertTone Alert_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.MuteTone Mute_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.UnmuteTone Unmute_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.SystemBeep System_Beep Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.CallPickupTone Call Pickup_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences. Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence1 Cadence_1 Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence2 Cadence_2 Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence3 Cadence_3 Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence4 Cadence_4 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 535 Attendant_Console_LCD_Brightness Device.Services.VoiceService.{i}.X_CISCO_AttConsole.BXferToStarcodeEnable Bxfer_To_Starcode_Enable Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit. Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}. Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}.Key. Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}.Key.{i}. Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}.Key.{i}.Config Unit__Key__ Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}.NumberOfKey Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting. Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey. Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}. Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}.ExtendedFunction Extended_Function__ Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}.Extension Extension__ Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}.ShareCallApparence Share_Call_Appearance__ Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}.ShortName Short_Name__ Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.NumberOfLineKey Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.StationName Station_Name Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.GroupPagingScript Group_Paging_Script Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 536 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.BlindTransferServ Blind_Transfer_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.DNDServ DND_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.BlockANCServ Block_ANC_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.BlockCIDServ Block_CID_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.SecureCallServ Secure_Call_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CfwdAllServ Cfwd_All_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CfwdBusyServ Cfwd_Busy_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CfwdNoAnsServ Cfwd_No_Ans_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.PagingServ Paging_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CallParkServ Call_Park_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CallPickUpServ Call_Pick_Up_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.ACDLoginServ ACD_Login_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.GroupCallPickUpServ Group_Call_Pick_Up_Serv Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 537 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK1 PSK_1 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK2 PSK_2 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK3 PSK_3 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK4 PSK_4 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK5 PSK_5 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK6 PSK_6 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK7 PSK_7 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK8 PSK_8 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK9 PSK_9 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK10 PSK_10 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK11 PSK_11 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK12 PSK_12 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK13 PSK_13 Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 538 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LDAP.NumberMapping LDAP_Number_Mapping Device.Services.VoiceService.{i}.X_CISCO_UserSetting. Device.Services.VoiceService.{i}.X_CISCO_UserSetting.RingerVolume Ringer_Volume Device.Services.VoiceService.{i}.X_CISCO_UserSetting.SpeakerVolume Speaker_Volume Device.Services.VoiceService.{i}.X_CISCO_UserSetting.HandsetVolume Handset_Volume Device.Services.VoiceService.{i}.X_CISCO_UserSetting.HeadsetVolume Headset_Volume Device.Services.VoiceService.{i}.X_CISCO_UserSetting.PhoneBackground Phone_Background Device.Services.VoiceService.{i}.X_CISCO_UserSetting.PictureDownloadURL Picture_Download URL Device.Services.VoiceService.{i}.X_CISCO_UserSetting.ElectronicHookSwitchControl Ehook_Enable Device.Services.VoiceService.{i}.X_CISCO_UserSetting.ScreenSaverEnable Screen_Saver_Enable Device.Services.VoiceService.{i}.X_CISCO_UserSetting.ScreenSaverType Screen_Saver_Type Device.Services.VoiceService.{i}.X_CISCO_UserSetting.MissCallShortcut Miss_Call_Shortcut Device.Services.VoiceService.{i}.X_CISCO_UserSetting.AlertToneOff Alert_Tone_Off Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 539 Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateBlockCallerId Block_CID_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateBlockCallerIdNextCall Block_CID_Per_Call_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallForwardAll Cfwd_All_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallForwardBusy Cfwd_Busy_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallForwardNoAnswer Cfwd_No_Ans_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallWaiting CW_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallWaitingNextCall CW_Per_Call_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateDoNotDisturb DND_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateSecureCal Secure_No_Call_Act_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateSecureCallNextCall Secure_One_Call_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.GroupCallPickup Group_Call_Pickup_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.PagingCode Paging_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.PreferCodecG711a Prefer_G711a_Code Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 540 *(6) This will leads to codec on line enable/disable, for codec , please refer to *(4) *(7) Only with sidecar. On mountlake it is named Attendant Console LCD Contrast Device. Device.DeviceSummary Device.Services. Device.Services.VoiceServiceNumberOfEntries Device.DeviceInfo. Device.DeviceInfo.Manufacturer Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 541 Device.DeviceInfo.AdditionalHardwareVersion Device.DeviceInfo.AdditionalSoftwareVersion Device.DeviceInfo.ProvisioningCode Device.DeviceInfo.DeviceStatus Device.DeviceInfo.UpTime Device.ManagementServer. Device.ManagementServer.URL Device.ManagementServer.Username Device.ManagementServer.Password Device.ManagementServer.PeriodicInformEnable Device.ManagementServer.PeriodicInformInterval Device.ManagementServer.PeriodicInformTime Device.ManagementServer.ParameterKey Device.ManagementServer.ConnectionRequestURL Device.ManagementServer.ConnectionRequestUsername Device.ManagementServer.ConnectionRequestPassword Device.GatewayInfo. Device.GatewayInfo.ManufacturerOUI Device.GatewayInfo.ProductClass Device.GatewayInfo.SerialNumber Device.Time. Device.Time.NTPServer1 Primary_NTP_Server Device.Time.NTPServer2 Secondary_NTP_Server Device.Time.CurrentLocalTime Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 542 Device.Ethernet.X_CISCO_CDP Enable_CDP Device.Ethernet.X_CISCO_LLDP Enable_LLDP-MED Device.Ethernet.X_CISCO_EnableVLAN Enable_VLAN Device.Ethernet.X_CISCO_VLANID VLAN_ID Device.X_CISCO_Language. Device.X_CISCO_Language.DictionaryServerScript Dictionary_Server_Script Device.X_CISCO_Language.LanguageSelection Language_Selection Device.X_CISCO_Language.Locale Locale Device.X_CISCO_XmlService. Device.X_CISCO_SecuritySettings.TLSCipherList TLS_Cipher_List Device.X_CISCO_XmlService.Password XML_Password Device.X_CISCO_XmlService.UserName XML_User_Name Device.X_CISCO_XmlService.XMLAppServiceName XML_Application_Service_Name Device.X_CISCO_XmlService.XMLAppServiceURL XML_Application_Service_URL Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 543 Device.X_CISCO_EnableDirectActionUrl Enable_Direct_Action_Url Device.X_CISCO_SessionMaxTimeout Session_Max_Timeout Device.X_CISCO_SessionIdleTimeout Session_Idle_Timeout Device.X_CISCO_WebServerPort Web_Server_Port Device.X_CISCO_EnableWebAdminAccess Enable_Web_Admin_Access Device.X_CISCO_HostName Host_Name Device.X_CISCO_Domain Domain Device.X_CISCO_UpgradeErrorRetryDelay Upgrade_Error_Retry_Delay Device.X_CISCO_UpgradeRule Upgrade_Rule Device.X_CISCO_ProfileRule Profile_Rule Device.X_CISCO_UserConfigurableResync User_Configurable_Resync Device.X_CISCO_HTTPReportMethod HTTP_Report_Method Device.X_CISCO_CWMPV1dot2Support CWMP_V1.2_Support Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...
Page 544 TR-069 Parameter Comparison TR-069 Parameter Comparison Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later...

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Cisco 8800 Series Manual

Chapter 1

Chapter 2

CHAPTER 3 Provisioning

CHAPTER 4 Provisioning Methods

CHAPTER 5 Provisioning Parameters

CHAPTER 6 Provisioning Formats

Cisco IP Phone Configuration

CHAPTER 7 Access Control Configuration

CHAPTER 8 Third-Party Call Control Setup

CHAPTER 9 Cisco IP Phone Security

CHAPTER 10 Phone Features and Setup

CHAPTER 11 Phone Information and Display Configuration

CHAPTER 12 Call Features Configuration

CHAPTER 13 Audio Configuration

Quick Links

Troubleshooting

Related Manuals for Cisco 8800 Series

Summary of Contents for Cisco 8800 Series