Cisco 8800 Series Manual page 291

Cisco IP Phone Configuration
Keyword
unavail
unpark
xfer
xferlx
Programmable Softkeys for Executives and Assistants
Keyword
bridgein
callpush
callretrieve
divert
Key Label Definition
Unavail Denotes that a user who is logged in to
an ACD server has set his status as
unavailable.
Unpark Resumes a parked call.
Transfer Performs a call transfer. Requires that
Attn Xfer Serv is enabled and there is
at least one connected call and one idle
call.
Xfer line Transfers an active line on the phone to
a called number. Requires that Attn Xfer
Serv is enabled and there are two or
more calls that are active or on hold.
Key Definition
Label
Bridge Only available to executives who have
in assistants. Joins the user (executive) to an
ongoing call with an assistant.
Call Only available to executive assistants.
push Transfers an ongoing call from the user
(assistant) to the executive.
Retrieve Only available to executives who have
assistants. Transfers an ongoing call from the
assistant to the user (executive).
Clr Only available to executive assistants.
divert Deactivates call diversion for the user
(assistant).
Divert Only available to executive assistants.
Activates call diversion for the user (assistant).
All incoming calls to the user, for executives
that the user handles, are diverted to the
specified destination.
Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later
Programmable Softkeys
Available Phone Status
Idle
Idle, Off-Hook, Connected,
Shared-Active
Connected Video
Connected, Start-Xfer,
Start-Conf
Connected
Connected Video
Available Phone Status
Idle, Shared-Active
Hold
Idle, Shared-Active
Available only when call diversion is
active and you navigate the menu
Settings > Executive.
It is also available when you press the
line key that is configured as
Executive.
Available when you navigate the menu
Settings > Executive.
It is also available when you press the
line key that is configured as
Executive.
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