Copy Problem; Fax Problems - Dell 1355 Color Laser User Manual

Action
3b Fan the print media.
Is the problem recovered?
A document jam occurs in the ADF if scanning of multiple-sheet document
is cancelled while scanning is in progress.
Action
1 Clear the jam. See "Clearing Paper Jams From
the ADF" on page 461.
Is the problem recovered?

Copy Problem

Problem
A document loaded in the
ADF cannot be copied.

Fax Problems

Problem
The printer is not working,
there is no display and the
buttons are not working.
No dial tone sounds.
494
Troubleshooting
Action
Ensure that the ADF cover is firmly closed.
Action
Unplug the power cord and plug it in again.
Ensure that there is power to the electrical receptacle.
Check that the phone line is connected properly. See
"Connecting the Telephone Line" on page 48.
Check that the phone socket in the wall is working by
plugging in another phone.
Yes No
The task is Contact Dell.
complete.
Yes No
The task is Contact Dell.
complete.