Dell 1355 Color Laser User Manual page 497

Problem
The numbers stored in the
memory do not dial correctly.
The document does not feed
into the printer.
Faxes are not received
automatically.
The printer does not send
faxes.
The incoming fax has blank
spaces or is received in poor-
quality.
Some of the words on an
incoming fax are stretched.
There are lines on the
documents you send.
The printer dials a number,
but the connection with
another fax machine fails.
Documents are not stored in
the memory.
Action
Ensure that the numbers are stored in the memory
correctly.
Print a Address Book list.
Ensure that the document is not wrinkled and you are
putting it in correctly. Check that the document is of
the right size, not too thick or thin.
Ensure that the ADF cover is firmly closed.
The FAX mode should be selected.
Ensure that there is paper in the PSI or MPF.
Check to see if the display shows Memory Full.
Sending should show up on the display.
Check the other fax machine you are sending to, to see
if it can receive your fax.
The fax machine sending you the fax may be faulty.
A noisy phone line can cause line errors.
Check your printer by making a copy.
The toner cartridge may be empty. Replace the toner
cartridge. For details, see "Replacing Toner Cartridges"
on page 441.
The fax machine sending you the fax had a temporary
document jam.
Check your scan glass for marks and clean it. See
"Cleaning the Scanner" on page 454.
The other fax machine may be turned off, out of paper,
or cannot answer incoming calls. Speak with the other
machine operator and ask her/him to sort out the
problem.
There may not be enough memory to store the
document. If the display shows a Memory Full
message, delete any documents you no longer need
from the memory and then restore the document, or
wait for the job in progress (e.g., a fax transmission or
reception) to complete.
Troubleshooting
495