Scanner Driver/Printer Utility Problems - Dell 1355 Color Laser User Manual

Scanner Driver/Printer Utility Problems

Problem
Unable to retrieve the
Address Book data from the
printer on the Address Book
Editor.
The TWAIN driver cannot
connect to the printer.
The scanner driver has not
been registered on your
computer and cannot be
accessed from ScanButton
Manager.
Failed to scan your
document on the printer via
ScanButton Manager.
Failed to create an image file
via ScanButton Manager.
Failed to initialize
ScanButton Manager.
Action
Ensure that your computer and the printer is properly
connected with the USB cable.
Ensure that the printer's power is on.
Ensure that the printer driver is installed on your
computer. (The Address Book Editor retrieves the
Address Book data via the printer driver.)
Ensure that your computer and the printer is properly
connected with the USB cable.
Check whether the printer is on. If the printer is on,
reboot it by turning the power switch off and then on
again.
If a scan application is running, close the application
once, restart the application, and then try scanning
again.
Install the scanner driver. If the driver is installed,
uninstall it and then reinstall it.
Ensure that your computer and the printer is properly
connected with the USB cable.
Check whether the printer is on. If the printer is on,
reboot it by turning the power switch off and then on
again.
If a scan application is running, close the application
once, restart the application, and then try scanning
again.
Ensure that there is sufficient space in your hard disk.
Uninstall ScanButton Manager on your computer and
then reinstall it.
Uninstall ScanButton Manager on your computer and
then reinstall it.
Troubleshooting
499