Scanning Problems - Dell 1355 Color Laser User Manual

Multifunction color printer

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Table of Contents

Blank areas appear at the

bottom of each page or on

other pages, with a small

strip of text at the top.

The printer will not send or

receive faxes.

An error often occurs during

a fax transmission or

Scanning Problems

The scanner does not work.

Troubleshooting

You may have chosen the wrong paper settings in the

user option setting. See "Print Media Guidelines" on

Ensure that the country code is set correctly under

Check that the phone line is connected properly. See

"Connecting the Telephone Line" on page 48.

Reduce the modem speed under

Ensure that you place the document to be scanned

face down from the document feeder glass, or face up

There may not be enough available memory to hold

the document you want to scan. Try the Prescan

function to see if that works. Try lowering the scan

resolution rate.

Check that the USB cable is connected properly.

Ensure that the USB cable is not defective. Switch the

cable with a known good cable. If necessary, replace the

Check that the scanner is configured correctly. Check

the application you want to use to make certain that

the scanner job is being sent to the correct port.

Fax Settings

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