Multi-Feed Jam - Dell 1355 Color Laser User Manual

Action
2c Ensure that the envelope is properly loaded in
the MPF as instructed in "Loading an Envelope
in the Multipurpose Feeder (MPF)" on
page 207.
Is the problem recovered?
2d Ensure that the print media is not curled.
Is the problem recovered?
2e Is the print media damp?
3a Fan the print media.
Is the problem recovered?
3b If the envelope is deformed, correct it or use
another envelope.
Is the problem recovered?
3c Turn over the print media.
Is the problem recovered?
4 Use print media that is not damp.
Is the problem recovered?

Multi-feed jam

Action
1 Remove the paper from the PSI, and then
ensure that papers are inserted properly in the
MPF.
Is the problem recovered?
2 Is the print media damp?
3a Use print media that is not damp.
Is the problem recovered?
Yes No
The task is Go to action
complete. 3b.
The task is Go to action
complete. 3a.
Go to action Go to action
3c. 3a.
The task is Go to action
complete. 3b.
The task is Go to action
complete. 3a.
The task is Go to action 4.
complete.
The task is Contact Dell.
complete.
Yes No
The task is Go to action 2.
complete.
Go to action Go to action
3a. 3b.
The task is Go to action
complete. 3b.
Troubleshooting
493