Action
2
Check the crease. Is the crease within 30 mm of
the four edges of the envelope?
3a Does the envelope have a flap on the long edge? The envelope is
3b Load the envelope long edge feed in the MPF
with the flap open and facing up. For details,
see "When Loading Envelope#10, DL, or
Monarch" on page 207.
Is the problem recovered?
4a Load the envelope in the MPF with the flap
open and facing up. For details, see "When
Loading C5" on page 208.
Is the problem recovered?
4b Use a different size envelope.
Is the problem recovered?
The top margins is incorrect
Yes
No
This type of
If the envelope
crease is
is 220 mm or
considered
longer (C5 or
normal. Your
Envelope#10),
printer is not at
go to action 3a.
fault.
If the envelope
is shorter than
220 mm
(Monarch or
DL), go to
action 3b.
The envelope
is C5. Go to
Envelope#10.
action 4a.
Go to 4b.
The task is
Go to action
complete.
4b.
The task is
Contact Dell.
complete.
The task is
Contact Dell.
complete.
Troubleshooting
489