Copy Problem; Fax Problems - Dell C1765NFW User Manual

Copy Problem

Problem
A document loaded in the ADF cannot be
copied.

Fax Problems

Problem
The printer is not working, there is no
display and the buttons are not working.
No dial tone sounds.
The numbers stored in the memory do not
dial correctly.
The document does not feed into the
printer.
Faxes are not received automatically.
The printer does not send faxes.
The incoming fax has blank spaces or is
received in poor-quality.
Some of the words on an incoming fax are
stretched.
There are lines on the documents you send. Check the surface of the document glass and ADF glass for marks and clean it. See
The printer dials a number, but the
connection with another fax machine fails.
Documents are not stored in the memory.
360
Troubleshooting
Action
Ensure that the ADF cover is firmly closed.
Action
Unplug the power cord and plug it in again.
Ensure that there is power to the electrical receptacle.
Check that the phone line is connected properly. See "Connecting the Telephone
Line" on page 43.
Check that the phone socket in the wall is working by plugging in another phone.
Print an Address Book list and ensure that the numbers are stored in the memory
correctly.
Ensure that the document is not wrinkled and you are putting it in correctly.
Check that the document is of the right size, not too thick or thin.
Ensure that the ADF cover is firmly closed.
The FAX mode should be selected.
Ensure that there is paper in the PSI or MPF.
Check to see if the display shows
Check the
Junk Fax Setup
Sending should show up on the display.
Check the other fax machine you are sending to, to see if it can receive your fax.
The fax machine sending you the fax may be faulty.
A noisy phone line can cause line errors.
Check your printer by making a copy.
The toner cartridge may be empty. Replace the toner cartridge. For details, see
"Replacing Toner Cartridges" on page 318.
The fax machine sending you the fax had a temporary document jam.
"Cleaning the Scanner" on page 328.
The other fax machine may be turned off, out of paper, or cannot answer incoming
calls. Speak with the other machine operator and ask her/him to sort out the
problem.
There may not be enough memory to store the document. If the display shows a
Memory Full message, delete any documents you no longer need from the
memory and then restore the document, or wait for the job in progress (e.g., a fax
transmission or reception) to complete.
.
Memory Full
setting.