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Action
2d
Ensure that the print media is not curled.
Is the problem recovered?
2e
Is the print media damp?
3a
Fan the print media.
Is the problem recovered?
3b
If the envelope is deformed, correct it or use another envelope.
Is the problem recovered?
3c
Turn over the print media.
Is the problem recovered?
4
Use print media that is not damp.
Is the problem recovered?
Multi-feed jam
Action
1
Remove the paper from the PSI, and then ensure that papers are
inserted properly in the MPF.
Is the problem recovered?
2
Is the print media damp?
3a
Use print media that is not damp.
Is the problem recovered?
3b
Fan the print media.
Is the problem recovered?
A document jam occurs in the Automatic Document Feeder (ADF) if scanning of multiple-sheet document is
cancelled while scanning is in progress.
Action
1
Clear the jam. See "Clearing Paper Jams From the ADF" on page 333.
Is the problem recovered?
Yes
No
The task is complete.
Go to action 3a.
Go to action 3c.
Go to action 3a.
The task is complete.
Go to action 3c.
If you are performing
manual duplex printing
or if using an envelope,
contact Dell.
The task is complete.
Go to action 3a.
The task is complete.
Go to action 4.
The task is complete.
Contact Dell.
Yes
No
The task is complete.
Go to action 2.
Go to action 3a.
Go to action 3b.
The task is complete.
Go to action 3b.
The task is complete.
Contact Dell.
Yes
No
The task is complete.
Contact Dell.
Troubleshooting
359
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Table of Contents
Troubleshooting
