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PRQGRAMMING PROCEDURES
SECTION 200-255-304
FEBRUARY 1992
CHAPTER 4
AUTHORIZATION
PROCEDURES/UTILITY
PROGRAM USE
1. Authorization
Procedure
1 .Ol Before any Utility Program
can be called up,
PERCEPTlONe
and
PERCEPTlONe,
systems
require an authorization
code to be entered.
This
prevents
unauthorized
tampering
with the Cus-
tomer Database.
1.02 There are four levels of authorization
(each of
which has a unique 4-digit code that is assigned
in
the system
memory).
Each authorization
level al-
lows certain input, output, and maintenance
proce-
dures to be performed.
When
shipped
from the
factory,
all levels are assigned
0000.
Codes
are
changed
with the Authorization
Code Change
pro-
cedure
(DCHG).
2. Authorization
Level Allowances-Data
input
Procedures
2.01
The data input activities
that are allowed
to
each of the four authorization
levels are as follows:
Level 1: Can do all activities of Levels 2 and 3.
Can change
the 4-digit codes of Levels 1, 2, 3,
and 4.
Level 2: Can do all Level 1 activities except change
or read out codes for Level 1.
Can change
Level 2,3,
and 4 codes.
Level 3: Normally
assigned
for end user use.
Can change:
System
Data Block 2
Class of Service Data Block
Station
Data Block
Attendant
Data Block
DSS Console
Data Block
Station Message
Detail Recording
Data Block
Speed
Dial List Data
Digital Data Interface
Unit Data Block
Modem
Pooling Data Block
Alphanumeric
Message
Data Block
Level 4: Normally
assigned
for ACD Supervisor
use.
Can change
ACD/MIS
Data Block.
NOTE:
No otherauthorization
level can access ACD/
MIS Data Block.
3. Authorization
Level Allowances-Data
Out-
put Procedures
3.01 The entrance
of the different
authorization
codes permits specific customer
data to be$nted.
The data output activities that are allowed to three
of the four authorization
levels are as follows:
Levels 1, 2, or 3: Print System
Data Block
Print System Data Block 2
Print Class Service Data Block
Print Station Data Block
Print DSS Console
Data Block
Print SMDR Data Block
Print Digital Data Interface
Data Block
Print Modem Pooling
Data Block
Print Speed Dial List Data Block
Print Call Pickup Groups
Print Hunting Arrangements
Print Alphanumeric
Message
Data Block
Levels 2 or 3 only: Print System
Data Block
Print Access Code Data Block
Print Message
Center
Data Block
Print Trunk Group Data Block
Print Trunk Data Block
Print Toll Restriction
Data Block
Print Least Cost Routing
Data Block
Print Lodging/Health
Care Features
Data Block
Print Message
Registration
Data Block
Pri?t Paging Group Data
4. Authorization
Level
Allowances-Mainte-
nance
Procedures
4.01 The maintenance
activities
that are allowed
to three
of the four authorization
levels are as
follows:
Levels 1, 2, or 3: Data Dump Program
Electronic
and
Digital
Telephone/Attendant
Console
Test
Levels 1 or 2 only: Backup
Memory
Check Entry
Procedure
Peripheral
Equipment
Test
4-1
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