Honeywell Experion PKS User Manual page 263

• Recent changes - Such as upgrades/service packs, to Experion software, Windows or other applications.
• Subsystem and its version/build - If the problem relates to a particular subsystem, such as Station or Quick
Builder.
If the problem relates to Display Builder, please specify whether it is HMIWeb Display Builder (for
HMIWeb displays) or Display Builder (for DSP displays).
• Operating system, variant and service pack - For example "Windows 2000 Server, SP5."
• Instructions on how to reproduce the problem - If the problem is reproducible, please supply step-by-step
instructions - the more detailed the steps, the better.
• Diagnostic package which contains any relevant logs.
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