Kvm Login Faults - Huawei E9000 Troubleshooting Manual

Huawei Servers
Troubleshooting
Fault
Sympto
m
The
chassis of
a blade
server or
high-
density
server
has
power
but a
compute
node or
server
node
does not.

5.6.2 KVM Login Faults

1.
2.
Issue 20 (2020-09-25)
Handling Procedure
1. Remove the compute node or
server node, and check whether
its power connector is
damaged.
● If yes, replace the compute
node or server node
mainboard or replace the
chassis.
● If no, go to 2.
2. Do not install the faulty
compute node or server node
into a server again. Install a
spare component when
available.
Diagnose the fault based on the fault symptoms listed in the following table.
NO TE
● If a fault can be located using logs or tools, see "Handling Procedure". If a fault
needs to be rectified quickly onsite, see "Quick Recovery Method".
● For more fault symptoms and solutions, see the
Computing Case Library is available only to Huawei engineers and partners.
If the KVM connection is abnormal, you are advised to use
Remote Console for login.
Copyright © Huawei Technologies Co., Ltd.
5 Diagnosing and Rectifying Faults
Quick Recovery Method
1. Remove the faulty compute
node or server node. Check
whether other compute
nodes or server nodes work
properly. (Do not install the
node into a server again.)
● If yes, services are not
affected.
● If no, contact Huawei
technical support.
2. Follow the handling
procedure to replace any
faulty modules.
Computing Case Library. The
Independent
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