Huawei E9000 Troubleshooting Manual page 116

Huawei Servers
Troubleshooting
Fault Symptom
A switch module fails to be
started. After logging in to the
switch module over SOL, the
SOL screen displays the
following: Can not get config
file from smm. Begin
reboot ....
A switch module fails to start.
After logging in to the switch
module over SOL, the SOL
screen displays the following:
Ensure that the optical fibers
or cables are inserted on the
same ports on the panel after
the board replacement.
During system startup, do not
power off or remove the
board. To continue the
startup, press Y:.
After logging in to a switch
module over SOL, the SOL
screen shows Critical Error!
and only the meth port can be
displayed by running display
interface.
A network storm occurs (the
Mulcast and Broadcast
counters of a port encounter a
fault).
Issue 20 (2020-09-25) Copyright © Huawei Technologies Co., Ltd.
5 Diagnosing and Rectifying Faults
Quick Recovery Method
1. Switch between active and standby
MM910s and check whether the switch
module can start normally.
● If yes, no further action is required.
● If no, go to 2.
2. Restart the baseboard management
controller (BMC) of the switch module and
check whether the switch module can be
started properly.
● If yes, no further action is required.
● If no, go to 3.
3. Upgrade the switch module software to the
latest version. For details, see "Upgrading
Pass-Through and Switch Modules" in the
FusionServer Pro Blade Server Upgrade
Guide
.
1. If services are running, connect the
network cable or the optical cable to the
switch module and press Y to continue.
2. If no services are running, press Y to
continue.
Upgrade the switch module software to a
specified version or the latest version
depending on the displayed message.
Perform one of the following operations:
● Run the following commands to disable
the port with abnormal traffic:
[~HUAWEI]interface 10ge 1/17/1
[~HUAWEI-10ge 1/17/1]shutdown
● Disconnect the optical cable or network
cable from the port that has abnormal
traffic.
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