Honeywell MPA2C3 User Manual page 160

Following are the tech support E-mail IDs of different countries.
Table 8-2 Troubleshooting Problems and Solutions
Problem
The panel
powers up, but it
does not
respond to any
communication,
cards reads, or
input activation.
No
communications
exist with the
Ethernet port.
162
EMEA ITALY
UK
SPAIN
FRANCE
THE NETHERLANDS
USA
https://www.honeywellsystems.com/ss/techsupp/index.html
Web Support Technical Assistance:
MyWebTech Customer
Support
Schedule Support:
Online Training:
Solution
Ensure that the Address DIP switches are set the correct values. Turn
off the power (including battery), change the settings, and re-apply
the power.
Check the IP address from the ACS4 setup tool.
hsgittechsupport@honeywell.com
hsguktechsupport@honeywell.com
hsgestechsupport@honeywell.com
hsgfrtechsupport@honeywell.com
hsgnltechsupport@honeywell.com
https://buildings.honeywell.com/
https://
myhoneywellbuildingsuniversity.com
/training/support/
https://
myhoneywellbuildingsuniversity.com
/training/support/
https://
honeywelldiscovertraining.com
MPA2C3 User Manual