Chapter 6 Service and Maintenance
Alarm
Message
Type
Digital Program
Clear
Mapping
Transcoding
Set
Status
Transcoding
Set
Status
Transcoding
Clear
Status
Shutdown
Set
Event
282
Message
Cause/Remedy
Digital Program
–
Mapping - OK
Transcoding
Cause: Possible
Halted: SW version
hardware or
mismatch
software issue.
Remedy: Reselect
desired application,
clear alarms, reset
the unit, notify
Cisco Services if
problem persists.
Transcoding
Cause: Possible
Halted: Transcoder
hardware or
out of sync
software issue.
Remedy: Reselect
desired application,
clear alarms, reset
the unit, notify
Cisco Services if
problem persists.
Transcoding
–
operational
DL APP REBOOT
Cause: User request
requires reboot or
internal system
error.
Remedy: If it is an
internal system
error fault, clear
alarms, reset the
unit, notify Cisco
Services if the
problem persists.
Description
Severity
–
Major
Unexpected
Minor
software
version
running on
transcoder
Transcoder
Minor
software in
unexpected
state.
–
Minor
New
Major
application
downloaded,
system
requires
reboot.
ID
19000
19500
19500
19500
20000