Page 1 Rapid Eye™ Digital Video Recorder System Administrator Guide Document 800-07769 – Rev A – 02/11...
Page 3 System Administrator Guide...
Page 4 Revisions Issue Date Revisions 02/11 New document, based on 800-02953V4, rev A for Rapid Eye Multi-Media, V9.
Page 5: Table Of Contents
Using a PC to Install Rapid Eye Software ....... . .
Page 6 Setting the System Clock Manually ........67 Adjusting the Clock on a PC Running Rapid Eye Software ....67 Using a PC Clock to Set a Unit Clock Manually .
Page 7 Using ACUIX Domes ......... . . 107 Configuring the Intellibus Device for a Rapid Eye Unit..... 107 Configuring an ACUIX Dome for PTZ Use .
Page 8 Calculating the Length of the Video Archive ....... 132 Rapid Eye Storage Estimator ........132 Number of Cameras and Audio .
Page 9 Rapid Eye DVR System Administrator Guide Setting a Bandwidth Throughput Option ......147 LAN/WAN Communications .
Page 10 Contents Security Priorities ........178 Limiting the Use of Admin .
Page 11 Rapid Eye DVR System Administrator Guide Alarm Station Operator Requirements ......216 System Administrator Requirements .
Page 12 Contents Removing a Tour ..........255 Alarm Log .
Page 13 Inputting the Site Name from LocalView into a DHCP Connection ....44 Figure 3-5 Report of a Dynamic IP Assigned by DHCP to a Rapid Eye Unit ....45 Figure 3-6 DNS Setup in Microsoft Windows .
Page 14 Figures Figure 4-4 Manually Setting a Multi-Media Unit Clock ......67 Figure 4-5 Remote View Software Upgrade....... . 70 Figure 5-1 Video Tab .
Page 15 Some Devices Can Be Searched for Data Such as No Sale ....157 Figure 8-10 Cash Registers Connected to a Honeywell PIT ..... . . 159 Figure 8-11 A NetPIT Device on PORT 3 Showing Serial Interface Settings.
Page 16 Figures Figure 12-6 List of Sites Associated with a Policy ......240 Figure 12-7 Updating a Site .
Page 17 Multiple Dial-Up Connections Decision Chart ......51 Table 3-4 Automatic Connection Names For a Rapid Eye Site ..... . 56 Table 4-1 Effect of Time Zone Setting on Display and Clips .
Page 18 Defining a Connection to an Alarm Station......218 Table 11-2 Connection Information for a Rapid Eye Site to an Alarm Station ....218 Table 11-3 Router Mappings: Example for Unit Callback to Alarm Stations .
Page 19: About This Document
About This Document This document introduces the Rapid Eye™ Multi-Media Digital Video Recorder (DVR). It covers how to install and operate the Rapid Eye family of DVRs (Rapid Eye Multi-Media, Multi-Media DSP, Active Alert, and Multi-Media LT). This document is intended for installers and system administrators.
Page 20: Warranty And Service
Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.796.CCTV for assistance or to request a Return Merchandise...
Page 21: Typographical Conventions
Description This guide is a quick reference for installing and setting up a new Rapid Eye™ Multi-Media Unit Quick Start Honeywell Rapid Eye DVR system. This document covers setting up Guide the Multi-Media, Multi-Media DSP and Active Alert units. This guide is a quick reference for installing and setting up a new Rapid Eye™...
Page 23: The Administration Of A Rapid Eye System
View software is used to further configure each of the Multi-Media units for video, audio, POS devices, and so on. View software can connect to many Rapid Eye Multi-Media units at once for configuration, video (live and recorded), alarm sessions, and so on.
Page 24: About Using Localview Onsite
You have the option of preventing the unauthorized use of LocalView by using LocalView passwords to lock the interface. Using a PC to Install Rapid Eye Software Rapid Eye Admin and View software has been tested for and works on the following Windows Operating Systems: •...
Page 25: View Software Only (View Operators)
Installing Rapid Eye Software on Windows 7 ActiveX Control Pad If Rapid Eye Admin and View software is installed on a PC running Windows 7 that does not have the FM20.dll file in folders C:\Windows\System32 or C:\windows\SysWOW64 requires ActiveX Control Pad to be installed on the PC. ActiveX Control Pad will need to be installed...
Page 26: Figure 1-1 Rapid Eye Multi-Media 9.0 Requirements To Setup
The Administration of a Rapid Eye System Figure 1-1 Rapid Eye Multi-Media 9.0 Requirements to Setup Installing ActiveX Control Pad To install ActiveX Control Pad on a PC running Windows 7, follow the instructions below: Click Links (see Figure 1-1).
Page 27: Figure 1-3 Program Compatibility Assistant
Rapid Eye DVR System Administrator Guide Application Error Workaround #1 If you encounter this failure, Windows 7 may give you the following options (see Figure 1-3): • Reinstall using recommended settings, • This program installed correctly. Figure 1-3 Program Compatibility Assistant Click Option 1: Reinstalling using recommended settings.
Page 28: Figure 1-5 Microsoft Activex Control Pad Setup
The Administration of a Rapid Eye System Figure 1-5 Microsoft ActiveX Control Pad Setup If needed, change the installation directory by clicking Change Folder. Then click on the icon next to Complete to complete the installation of the ActiveX Control Pad (see Figure 1-6).
Page 29: Figure 1-8 Select Troubleshooting Option
Rapid Eye DVR System Administrator Guide Application Error Workaround #2 Right-click on the downloaded Setuppad.exe file. Select Troubleshoot Compatibility from the list of options that appears. The Select troubleshooting option dialog box appears (see Figure 1-8). Figure 1-8 Select Troubleshooting Option...
Page 30: Figure 1-9 Program Compatibility Test Settings
The Administration of a Rapid Eye System Figure 1-9 Program Compatibility Test Settings Follow #1, on step 3 step 7 Application Error Workaround page Option B: Using Troubleshoot Program Click Troubleshoot program (see Figure 1-8). Select the first option, The program worked in earlier versions of Windows but won’t install or run now, and click Next (see...
Page 31: Running Admin Software On First Use
The purpose of Admin software is to manage information in a Multi-Media database. On first use, to start Admin software: Double-click the Admin icon ( ). The Rapid Eye Multi-Media Admin - Logon window appears. If Administrator is not in the User ID box, type it in.
Page 32: Using View Software For Site Maintenance
165. Managing User Accounts • Rapid Eye alarm stations. PCs that receive alarms from Rapid Eye Multi-Media units. on page 215. Multi-Media Alarm Stations • Site tours. Lists of sites in the tours and the time spent at each one. Site tours only work if your organization has two units or more.
Page 33: Table 1-1 Customer Information Checklist
Calling Honeywell Call Multi-Media technical support for help with training or general problems. Please have the information listed in ready when you call. For the Honeywell technical support Table 1-1 number, see the back cover of this publication. Table 1-1...
Page 34 The Administration of a Rapid Eye System...
Page 35: Adding A Site To The Multi-Media Database
Adding a Site to the Multi-Media Database Use Admin software to add, update or delete a site from the Rapid Eye Multi-Media database. A Rapid Eye site refers to one Rapid Eye unit. Adding a Site Figure 2-1 Right-Clicking in the Right Pane...
Page 36: Icons And Alternate Command Access
Adding a Site to the Multi-Media Database Icons and Alternate Command Access Right-click an item to display a context-sensitive tool tip. Click to add an item. Click to update an item. Click to delete an item. For a list of keyboard shortcuts, use the Actions menu. Another Site Name LocalView In LocalView, the Site Name field shows the unit’s computer name (also known as the...
Page 37: Updating A Site
Double-click a site name. The Update Site dialog appears. Renaming a Site Enter a name in the Site Name box, as needed. Click Save and Close. This updates the name of the Rapid Eye Multi-Media unit on the Sites tab in the View software. Note...
Page 38: Physical Removal Of A Site
LVP (see on page 190). Last Valid Password Physical Removal of a Site To physically disconnect a Rapid Eye unit from its means of communications, refer to the Rapid Eye™ Multi-Media Digital Video Recorder Installation Guide. Other Site-Related Functions...
Page 39: Creating A New Folder With Rapid Eye Admin Application
Click Delete, and then Yes to confirm. Grouping Folders In a Rapid Eye database, folders can be dragged into other folders or back to the root of the database. A folder that holds other folders, displays + or – to its left. Double-click a folder to expand or hide its contents.
Page 40 Adding a Site to the Multi-Media Database...
Page 41: Connecting To A Rapid Eye Unit
Figure unit through a network, and by local dial-up. Using Admin Software Admin software is used to set up, or modify, a connection to a Rapid Eye unit. Figure 3-1 shows how to add a connection. Add a connection while...
Page 42: Setting Up A Connection
43. Common Network For connections through routers, some TCP ports need to remain open in your organization’s firewall for connections to Rapid Eye units. Refer to the Firewall Reference in the Rapid Eye™ Multi-Media Digital Video Recorder Installation Guide.
Page 43: Common Network
3-3. By default, the Site Name in LocalView shows REM[hyphen][unit serial number] and includes the leading zeroes. The unit serial number of the Rapid Eye unit is also printed on a sticker affixed to the unit. You have the option of changing the Site Name. If you do so, make a note of the new site name, for use in of this procedure.
Page 44: Dynamic Host Configuration Protocol Without Dns
Entered by the operator Dynamic Host Configuration Protocol Without DNS While Connections, page 41: Working with Use LocalView to enable DHCP on the Rapid Eye unit (see 3-3). The Site Name Figure is not used in this type of connection. Click Refresh.
Page 45: Dhcp Reference
To see the IP address that DHCP leased to the unit, use View to run a Maintenance Session, and then click the System tab. See Figure 3-5. Figure 3-5 Report of a Dynamic IP Assigned by DHCP to a Rapid Eye Unit IP address assigned to the unit by DHCP Document 800-07769 Rev A 02/11...
Page 46: Using An Internet Router For Network Address Translation
Restart the DHCP service. Figure 3-6 DNS Setup in Microsoft Windows Using an Internet Router for Network Address Translation Step 1: Use a Router’s Mappings in a Rapid Eye Connection While Connections, page 41: Working with Obtain the outside IP address of the internet router from the network administrator or from the installer.
Page 47: Figure 3-7 Connection Settings For Nat Use Of An Internet Router
Each unit needs a unique IP Address. The Rapid Eye Multi-Media Admin may need to indicate to the system administrator of the remote LAN that the Maintenance and FTP values are increments of the Session value, in a connection. See Figure 3-7.
Page 48: Direct Connection To A Standalone Pc
Change the IP Address of a unit onsite, using LocalView. Set the IP gateway on the Rapid Eye unit to the inside IP of an internet router. Use the View software to see a Rapid Eye unit’s IP remotely by running a and clicking the System tab.
Page 49: Dial-Up Connection
Rapid Eye DVR System Administrator Guide Table 3-2 IP Defaults Used by Multi-Media Units Point Rapid Eye Unit (Default Address) Operator PC (Network Card) IP Address 172.25.2.1 172.25.1.1 Subnet Mask 255.255.0.0 255.255.0.0 Dial-Up Connection Figure 3-10 Adding a Dial-Up Connection Select Use Dial-up Networking.
Page 50: Irregular Use Of Area Codes
Connecting to a Rapid Eye Unit Irregular Use of Area Codes Figure 3-12 Irregular Use of Area Codes Dial-up from a long- distance area code: Can the Multi-Media site be reached using a local call across area codes? POTS or ISDN...
Page 51: Dial-Up Technical Note
Connection to an Alarm Station Offering Many Dial-Up Connections to the Same Unit More than one dial-up connection to the same Rapid Eye Multi-Media unit may be needed. lists configurations, and the number of connections for best results. For example,...
Page 52: Many Connections To A Unit
Connecting to a Rapid Eye Unit Table 3-3 Multiple Dial-Up Connections Decision Chart (cont’d) Operator PC (Location) Call to Unit (Type) Procedure (Name, Page) Number of Connections some in, some out of unit permutations of all of the Connection, page...
Page 53: Ras Server
Many units at once. Users dial-up the RAS server before using View. This is discussed on page 55. Using a RAS Server Before Connecting to Units For both cases, a RAS is set up on a server that can access networked Rapid Eye Multi-Media units. Planning to Connect to One Unit at a Time You can use View to automatically connect to the site.
Page 54: Setting A Connection To A Ras Server
Connecting to a Rapid Eye Unit Setting a Connection to a RAS Server While Connections, page 41, enter the Multi-Media unit’s IP address in Working with the IP Address box. Click Use Dial-up Networking. The connection suffix changes to dial-up.
Page 55: Using A Ras Server Before Connecting To Units
Multi-Media unit(s) on a network. Planning to Connect to Many Units For access to a RAS server in front of Rapid Eye Multi-Media sites on a network, the RAS server information is not recorded in the Multi-Media sites’ definitions. The RAS information must be known by the user of the PC and recorded in a Microsoft dial-up application.
Page 56: Connection Report
Figure 3-17 Site Tab Primary Connections Report Report of unit’s primary connection In the Admin application, the site tab reports the primary connection to a Rapid Eye Multi-Media site (see Figure 3-17). Connection Codes The codes used to identify the primary connection are listed in Table 3-4.
Page 57: Changing The Primary Connection
37. Site Addressing Alarms to an Alarm Station Prioritizing alarm stations is optional and applies only if many Rapid Eye alarm stations were created by your organization’s Multi SA. Cascading Alarm Stations and Priority Your Multi-Media system can have one or many alarm stations. With many alarm stations, cascading is automatic and customizable.
Page 58: Quickly Assigning A Site To Many Alarm Stations
Connecting to a Rapid Eye Unit Quickly Assigning a Site to Many Alarm Stations Using the Update Site Windows The Update Site window can be used as a shortcut to add a site to many alarm stations. Alternatively, each Multi-Media Alarm Station can be opened and a site added to each (as explained in on page 216).
Page 59: Customizing A Dial-Up Connection To An Alarm Station
Rapid Eye DVR System Administrator Guide Customizing a Dial-Up Connection to an Alarm Station The Multi SA may need to customize the telephone number used to reach a Multi-Media Alarm Station. Preparation An alarm station’s telephone number in the site definition is a copy of the number in the alarm station definition.
Page 60: Cancelling The Customization Of A Telephone Number
Connecting to a Rapid Eye Unit Figure 3-18 Customizing an Alarm Station Telephone Number Cancelling the Customization of a Telephone Number While creating or updating a site, an alarm station with a customized telephone number shows an asterisk (*) in the entry’s display.
Page 61: Unit Configuration Basics
Unit Configuration Basics Maintenance Session A Maintenance session is used to check the operation of a Rapid Eye Multi-Media unit and configure some of the unit’s options. The View application is used to run a Maintenance session on a unit, not Admin. The Maintenance session is discussed in this Guide because the session is designed to be used by the system administrator (the Multi SA) designated by your organization, to maintain and supervise your Rapid Eye System.
Page 62: Support For Older Unit Models
Technical Note for Network Administrators For connections over a network, Multi-Media Maintenance sessions are sent to port 10,001. Leave this port open in your organization’s firewall for sockets used by Rapid Eye. For other ports used by Rapid Eye, see the Rapid Eye™...
Page 63: Making A Site Operational
Making a Site Operational A Multi-Media unit is working within minutes of being turned on. There are a few crucial steps needed to make your Rapid Eye Multi-Media site an outstanding security tool. First Maintenance Session You run the first Maintenance session at a site after: •...
Page 64: Unit Time Zone And Clock
203. Events Defined • Honeywell recommends using a system password. Without a system password, your Rapid Eye Multi-Media sites can be accessed by Admin users in other organizations. To avoid this situation, see on page 69. Securing a Site Scheduling Options By default, video is recorded all the time and alarms can be triggered at any time.
Page 65: Conflicting Time Zones
Display can be changed for a session’s duration to LTZ (the local time zone set on your PC), RTZ (a camera’s remote time zone) or to UTC (universal time zone). See Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide more information.
Page 66: Setting The Clock Automatically With Sntp
Unit Configuration Basics The message also appears for areas within a time zone that have different rules for daylight savings time. For example: Indiana (East) in the Eastern time zone (GMT-5:00) differs from Eastern Time (US Canada), also GMT-5:00. To respond to a notification of conflicting time zones, select the time zone that indicates where the Multi-Media unit is installed and then click OK.
Page 67: Setting The System Clock Manually
Setting the System Clock Manually A Multi SA can synchronize the clock of a Rapid Eye Multi-Media unit using a PC’s clock as reference. This is more useful for units connected only by dial-up, but can also be used for units on a LAN.
Page 68: Adjusting The Time On An Operational Unit
Unit Configuration Basics Adjusting the Time on an Operational Unit Caution If a unit’s clock is set incorrectly (more than +/- a few seconds), Honeywell recommends setting a unit to the correct time (and date) as soon as possible. Human Error or Unauthorized Use...
Page 69: Securing A Site
Updating Security on a on page 141). Multi-Media Unit Rebooting a Unit Start a for the Rapid Eye Multi-Media site. Please wait until the Maintenance Session System operational message appears. Click Reboot. Reasons to Reboot a Multi-Media Unit Use of the Reboot button does not damage the unit. However, it does interrupt the recording of video for a few moments and should not be used unless Multi-Media technical support instructs an operator to perform a reboot.
Page 70: Remote View Software Upgrade
Follow the instructions on the Download Center web page to obtain the files needed for upgrading your unit. Use the following procedure to complete the upgrade: Start a for the Rapid Eye Multi-Media site. Wait until the System Maintenance Session operational message appears.
Page 71: Maintenance Reference
Rapid Eye DVR System Administrator Guide Maintenance Reference Ending Maintenance To end a Session, close the Maintenance window. Maintenance Other actions can also close sessions: • Click , OR • Click Disconnect on the Actions menu, OR • Close View...
Page 72: Maintenance Tasks
Serial Devices - Data recording At user discretion; to set up logs or alarms page 155 triggered by events. Honeywell technicians Statistics At user discretion; for troubleshooting. page 137 Statistics - Clearing data When permanently closing a site.
Page 73: Feedback Box Reference
Rapid Eye DVR System Administrator Guide Feedback Box Reference Table 4-4 Maintenance Session Messages from a Unit Message Following … See … Activate System Failure Apply or Multi-Media unit reboot page 69 Activated System Apply or Multi-Media unit reboot page 69 Activating remote unit…...
Page 74 Unit Configuration Basics...
Page 75: Video Feed Setup
Video Feed Setup Cameras Figure 5-1 Video Tab Renaming a Camera Continue or start a Session, page 61. Maintenance On the Video tab, select the name of a camera in the Name column. Default camera names are Camera1, Camera2, and so on. Click the name of the camera once more;...
Page 76: Adjusting A Video Feed
Video Feed Setup Adjusting a Video Feed Continue or start a Maintenance Session. On the Video tab, select the name of a camera in the Name column. Adjust Brightness, Hue, Contrast and Saturation, as needed. You can monitor changes on the video feed displayed. Your changes are saved as they are made. Caution Video feed adjustments cannot correct cameras that are badly-angled, out of focus, in the dark, and so on.
Page 77: Resolution Of Live Video In View Software
As an operator makes a camera window larger (or smaller), the resolution of images is automatically adjusted for an optimal view of the video feed. See the Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide, for more procedures and tips about live video.
Page 78: Recording Video With Continuous Recording Settings
Monitor Settings to Customize Windows for a Recording Video with Continuous Recording Settings Making Use of a Maintenance Session To set up a video feed, continue or start a for the Rapid Eye Maintenance Session Multi-Media site; how to do so is shown on page...
Page 79: Customizing Settings For Recorded Video
Rapid Eye DVR System Administrator Guide Note Remember to enable recording on all cameras, especially those where alarms are expected. If recording is not enabled, no alarm video will be recorded when the alarms are set off. Feedback on the Video tab On the Video tab, note that a red dot has appeared, between the camera’s icon and its...
Page 80: Frame Rate Setting
Making Optimized Resolution and Frame Rate Settings Rapid Eye LT units. Rapid Eye LT units have a maximum frame rate setting of 120 ips at CIF resolution (for NTSC units, 100 ips for PAL units). This maximum frame rate can be...
Page 81: Quality Setting
Rapid Eye DVR System Administrator Guide be set to 15 ips, or 4 cameras can be set to 30 ips, and so on. To automatically set the maximum frame rate and resolution of your system, see Making Optimized Resolution and on page 84.
Page 82: Continuous Recording And Event Recording
Video Feed Setup Continuous Recording and Event Recording To use event recording, set different values for the Resolution, Frame Rate and Quality from those for continuous recording. See on page 113. Event Recording Configuration Authority The settings for recording video are made by your organization’s Multi-Media System Administrator (Multi SA) or by a user with the Modify Configuration right in their account.
Page 83: Optimizing Recorded Video
#1, #3 and #4 is not; nor would using inputs: #2, #3 and #4. Note Contiguous connections only benefits Rapid Eye 16-channel units with 480/400 IPS (images per second). Rapid Eye units with 120/100 IPS are not affected by contiguous connections. Automatic Maximization of Multi-Media Performance...
Page 84: Making Optimized Resolution And Frame Rate Settings
Video Feed Setup Automatic Display of Maximization Tool If settings are set too high, the Automatic Performance Maximization window is displayed (see Figure 5-6). Figure 5-6 Automatic Performance Maximization Window Automatic options for Performance Maximization The list of optimization options changes, depending on: •...
Page 85: The Enhanced Preview Of Resolution
Rapid Eye DVR System Administrator Guide The Enhanced Preview of Resolution Continue or start a for the Rapid Eye Multi-Media site. Maintenance Session On the Video tab, select a camera name in the Name column. The Enhanced Preview button is available if the camera is recording. A camera that is recording is identified by a red dot between its icon and name.
Page 86: Resolution Tips
Video Feed Setup Resolution Tips The following tips allow you to archive more video by lowering the resolution of recorded video. Do You Need to Establish an Individual’s Presence or a Person’s Identity? • Presence may be sufficient. For tasks that only involve establishing if someone has entered the building, or counting cars in a parking lot, and so on, low resolution may be good enough to establish presence, helping to guarantee a longer video archive.
Page 87: Security And Presence
Rapid Eye DVR System Administrator Guide Security and Presence Before critical events occur, it is worthwhile to compare video recorded at Continuous settings with video recorded using Event settings. You can then establish if the resolution is high enough for your organization’s security needs. Consult your security personnel to decide whether you need to establish the presence of known individuals.
Page 88: Camera Tips For Visual Identification
The resolution gauge appears when running View software. The resolution gauge for recorded video differs from the live video gauge. The gauge for live video is explained in the Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide. Gauge Indicates at Which Resolution the Recording Was Made When an operator runs a retrieval session, a resolution gauge is displayed on each camera window, indicating the resolution at which the video was recorded.
Page 89: Recorded Video Resolution Reference
Rapid Eye DVR System Administrator Guide Figure 5-12 Resolution Gauge for Recordings Made With NTSC Cameras Here, 640 x 240 continuous, is Continuous recording shown for NTSC. While Event Recording occurs, the dot Event recording moves to the right. When the...
Page 90: Monitor Settings To Customize Windows For A Pc
Larger Monitors and on page 91. Microsoft Windows Honeywell also recommends that you consider using two PC monitors at the same time if you plan to display ten or more cameras on a PC screen at once. See Microsoft Dual View on page 91.
Page 91: Pc Monitor Refresh Rate
Rapid Eye DVR System Administrator Guide PC Monitor Refresh Rate Higher refresh rates can alleviate eye fatigue when monitoring video over time. You can change the Refresh Frequency, and the refresh rate (Hertz), as needed. Not all monitors and video cards support the resolutions indicated in the preceding sections, nor do all offer various refresh rates.
Page 92: Environmental Interference For Video Feeds
Video Feed Setup at settings that are not recommended, video can still be viewed, though: some camera windows can appear to extend beyond the monitor’s surface. At any setting, camera windows can be dragged as needed and the player window scrolled. Environmental Interference for Video Feeds Checking your installation for hard-to-predict situations includes spot-checking: •...
Page 93: Pan, Tilt, And Zoom (Ptz) Setup
The installers connected the Data In port of domes (an RS-485 connector) to either: • One of the serial ports on a Rapid Eye Multi-Media unit. The port number for a dome can differ from that of another dome. •...
Page 94: Video Tab Settings For Ptz
Pan, Tilt, and Zoom (PTZ) Setup Figure 6-1 Assigning a PTZ Driver to a Port on the Multi-Media Unit Drag the PTZ device to the appropriate port Drag the PTZ icon to the Port that matches the unit serial port identified in 1.
Page 95: Enabling A Ptz Camera
Rapid Eye DVR System Administrator Guide Using Many PTZ Domes/Cameras On One Serial Communications Iine If more than one PTZ camera share the same serial communications line, make a note of: • The address set on each camera. • The driver needed for the make and model of dome. If the domes require different drivers, they cannot share the same port/serial communications line.
Page 96: Using A Ptz Camera
4800 SensorMatic RS422: Delta and Speed Ultrak (using VCL) 2400 Honeywell Ultrak (configured as VCL) Ultrak KD6/Honeywell HD6 9600 Honeywelll KD6, HD6, HD6i The drivers are not listed alphabetically in the software. A driver can be used with domes other than those listed.
Page 97: Using The Dartboard Control
Rapid Eye DVR System Administrator Guide Using the Dartboard Control Figure 6-3 Dartboard Control for PTZ Showing Command Feedback Textual feedback of highlighted dartboard area On the PTZ Control, click either Click or Hold. Move the mouse pointer over the dartboard-like control to highlight areas of the dartboard.
Page 98: Pulling The Rubber-Band
Pan, Tilt, and Zoom (PTZ) Setup Pulling the Rubber-Band Figure 6-5 Dragging the Mouse Pointer in a PTZ Camera Window On the video image, click and drag the mouse. A line is overlaid on the video. Lengthening the line increases the PTZ camera’s panning or tilting speed. See Figure 6-5.
Page 99: Programming A Ptz Dome
Rapid Eye DVR System Administrator Guide Programming a PTZ Dome Figure 6-7 PTZ Dome with or without Auto-focus Without Auto-focus option With Auto-focus option. Click between the dots to toggle Auto-focus On/Off. PTZ Preset Presets are set during a Session. A PTZ camera can be set to return to the first Maintenance preset when a Live session ends and the camera is no longer in use.
Page 100: Testing A Preset
Pan, Tilt, and Zoom (PTZ) Setup You have the option of immediately: • Setting up another preset. Repeat steps 4 to 8, using another preset in step 5. • Testing the preset. See on page 100. Testing a Preset • Setting presets for another PTZ camera at that site.
Page 101: Behavior Of Ptz After A Session Closes
Rapid Eye DVR System Administrator Guide PTZ and Motion Detection When an alarm based on motion detection is enabled on a PTZ camera, use of PTZ functions will most likely trigger that alarm. You can limit the number of alarms triggered by using the Delay slider in the motion detection controls.
Page 102: Table 6-2 Position After Ptz Sessions Close
Pan, Tilt, and Zoom (PTZ) Setup Click the When Live Closes drop-down arrow and select a post-session behavior (behaviors are listed in Table 6-2). Table 6-2 Position After PTZ Sessions Close At Session End Comment / Behavior Stay put The camera remains in the last position used by the operator. If it is panning, it keeps on panning;...
Page 103: Support For Rapiddome Ptz Features
Rapid Eye DVR System Administrator Guide Support for RapidDome PTZ Features A Multi SA can preset a RapidDome PTZ dome, using the View application, for: • Mimic tours. A mimic tour recalls the commands to pan, tilt and zoom, that were sent to a RapidDome camera.
Page 104: Rapiddome Mimic Tour
Pan, Tilt, and Zoom (PTZ) Setup Click a button in the row of numbered buttons above the drop-down list. RapidDome Mimic Tour While using View, select a site that has one or more RapidDome PTZ cameras. Run a Session; click the Video tab. Maintenance Select a dome camera.
Page 105: Setting Up A Tour Of Presets On A Rapiddome Camera
Rapid Eye DVR System Administrator Guide Figure 6-12 Right-Click Tour Programming Table Reveals Insert Option Setting Up a Tour of Presets on a RapidDome Camera While using View, select a site that has RapidDome PTZ cameras. Run a Session; click the Video tab.
Page 106: Testing A Preset Tour On A Rapiddome Camera
Pan, Tilt, and Zoom (PTZ) Setup Repeat above, as needed. While adding more presets, you also have the step 7 option of using the following commands: • Move Up/Down. You have the option of moving a preset up or down the list, and keeping its Speed and Dwell times.
Page 107: Privacy Zones For Rapiddome
Connect the domes to a port on the Rapid Eye unit. • Notify the Multi SA of the number of the port used on the Rapid Eye Multi-Media unit and the Camera Address used for each ACUIX dome. Configuring the Intellibus Device for a Rapid Eye Unit Assign the Intellibus device to the port used by the installers, by dragging its icon from the Unassigned Devices to the Port used by the installers.
Page 108: Configuring An Acuix Dome For Ptz Use
Pan, Tilt, and Zoom (PTZ) Setup On the Serial Devices tab, select the values shown in 6-3. See also Table Figure 6-15. Figure 6-15 Communication Settings for Intellibus on the Serial Devices Tab Shortcut for selecting all of the items listed in the table Table 6-3 Intellibus Settings for ACUIX Domes Communications...
Page 109: Discovering Acuix Domes
This Manage Files dialog box shows only the files which are related to ACUIX domes, from among the files on the Rapid Eye Multi-Media unit. If there are no *.bin or *.ndg files, the Manage Files dialog box displays an empty list.
Page 110: Downloading A Configuration File To An Acuix Dome
Close. Closes the Manage Files dialog box. Using LocalView A configuration file for an ACUIX dome can also be saved to a Rapid Eye Multi-Media unit by using LocalView. See the LocalView context-sensitive Help for more information. Downloading a Configuration File to an ACUIX Dome...
Page 111: Upgrading The Firmware Of An Acuix Dome
Rapid Eye DVR System Administrator Guide Select an ACUIX dome. Click Camera Menu. The model of the camera is listed. Upgrading the Firmware of an ACUIX Dome Run a Maintenance Session. On the Serial Devices tab, click the port to which the Intellibus device is assigned.
Page 112 Pan, Tilt, and Zoom (PTZ) Setup...
Page 113: Enhancing Video
Enhancing Video Event Recording Configuration Using Higher Settings for Video Recorded During an Event Each camera has its own Event Recording settings. The settings for live video are independent of Continuous and Event Recording settings. Figure 7-1 Continuous and Event Recording Settings On the Recording tab, set higher values for Event Recording settings than for Continuous Recording.
Page 114: Setting Lower Values For Continuous Recording
Automatically Recording Events of Interest A storage area may be of little interest until someone enters it. A Rapid Eye unit can be set up to use Continuous recording until motion at the door to the storage area is detected. The...
Page 115: Scheduling Configuration
Another example: a camera is monitoring the access point of a parking lot. Motion detection can be used so that when a vehicle idles, waiting for the gate to rise, Event Recording can be enabled, to make effective use of a Rapid Eye unit’s video storage capacity. Note In these examples, low quality Continuous recording settings record video until an event is triggered and the higher quality Event recording is enabled.
Page 116: Using A Schedule
Enhancing Video Each camera or the triggering of alarms can be scheduled to either: • Be Always ON. No schedule is used. Cameras using this setting record at all times. • Use Schedule (default). The simplest way to simultaneously schedule all cameras and alarms is to customize the Default schedule;...
Page 117: Adding A Schedule
Rapid Eye DVR System Administrator Guide Adding a Schedule Continue or start a Session. Click the Schedules tab. Maintenance Select Define Schedules. The tab displays the grid of the Default schedule. Click in the Schedule box and enter a name for the new schedule. Click Add when the button becomes available.
Page 118: Assigning A Schedule To A Camera Or Group Of Cameras
Enhancing Video Assigning a Schedule to a Camera or Group of Cameras Continue or start a Session. Click the Schedules tab. Maintenance Select Continuous. A list of cameras displays with a schedule grid (see Figure 7-2). Select a camera from the list. If Always On is selected, select Use Schedule. Click the Use Schedule drop-down arrow and select a schedule for the camera.
Page 119: Deleting A Schedule
Rapid Eye DVR System Administrator Guide On the Schedules tab, during a Session, select Define Schedules. The Maintenance tab displays the grid of the Default schedule (see Figure 7-4). Use the Schedule drop-down arrow to select the schedule that you want to rename.
Page 120: Notes On Holidays And Exceptions
Adding Holidays and Exceptions Continue or start a for the Rapid Eye Multi-Media site. Maintenance Session Click the Schedules tab. Select Holiday/Exception (see 7-5).
Page 121: Scheduling A Response To An Event Of Interest
Rapid Eye DVR System Administrator Guide Updating a Name or Type of a Holiday/Exception Select the holiday/exception to be updated from the list (see Figure 7-5). Change the Type or Name fields, as needed. Click Update. Correcting the Date of a Holiday/Exception Select the holiday/exception with the faulty date from the list (see 7-5).
Page 122: Triggers And Events Of Interest
An activated input (such as an alarm) • Data from a POS device Displaying the Response Panel Used for Making Rules Continue or start a for the Rapid Eye Multi-Media site. Maintenance Session Click the Schedules tab (see Figure 7-6).
Page 123: Renaming A Rule
Rapid Eye DVR System Administrator Guide Create or select a rule. Click Add to create a new rule or select a rule from the list in the Response Rules box (see 1 in 7-7). The Describe Rule command shows a Figure description of the selected rule, listing all of the rule’s components: trigger, response...
Page 124: Managing The Response To A Rule
Enhancing Video Figure 7-8 Status Icons for a Response Rule Status icons for a response rule. See below for descriptions. Table 7-1 Status Icons for a Response Rule Status Icon Meaning of the Icon The rule can be edited. The operator needs to set a trigger or a response.
Page 125: Disabling A Response Rule
Rapid Eye DVR System Administrator Guide Disabling a Response Rule Rules can be disabled by removing the checkmark next to their name. The response of a disabled rule will not take place even if the response is scheduled to occur.
Page 126: Customizing Motion Detection With Masking
Enhancing Video Customizing Motion Detection with Masking By default, motion is detected everywhere in a video feed. Some of that movement may not be of any interest, such as a roadway in a window, or a door that many people walk by. Areas of no concern can be masked—that is, they are hidden from motion detection—so that they do not trigger an alarm.
Page 127: False Positives
Rapid Eye DVR System Administrator Guide False Positives A false positive (also known as a false alarm) is a common situation that triggers motion detection without posing a security risk. Sources of false positives can include: the sun’s glare reflected on windows and cars, shadows, turning vehicle or building lights on and off, and direct sunlight as the day progresses.
Page 128: Motion Search
Use a Motion search to search video for motion, independently of settings made for Motion detection. A motion search is performed using the View application. See the Rapid Eye™ Guide, for procedures and tips. Multi-Media Digital Video Recorder Remote View Operator Comparing Motion Detection and Motion Search shows how a Motion Search is different from Motion Detection.
Page 129: Tamper Detection
Rapid Eye DVR System Administrator Guide Table 7-3 Contrasting Motion Detection and Motion Search Operator (Task) Motion (Tool) Comments Detection. Log motion session, Video • This method constantly checks for motion or warn of motion tab, Motion • Motion events can be...
Page 130: Configuring Tamper Detection
Enhancing Video Configuring Tamper Detection Continue or start a for the Rapid Eye Multi-Media site. Maintenance Session Click the Video tab. By default, Record/Motion/Image is selected. Select Tamper Detection. A panel is displayed for configuring tamper detection (see Figure 7-12).
Page 131: Scene Changed Tamper Detection
Rapid Eye DVR System Administrator Guide Scene Changed. Activity in a scene that could be considered as sabotage drives the meter from green to red. If such activity lasts less than 48 seconds, it does not trigger an alarm or log entry.
Page 132: Calculating The Length Of The Video Archive
To make storage length estimates, use Honeywell’s Rapid Eye Storage Estimator that is installed with the Rapid Eye software. To compare and understand the effect of different factors on storage, see the tables for Number of Cameras, Audio, Scheduling Cameras, Frame Rate for Continuous Recording, Quality, and Resolution, in the following sections.
Page 133: Figure 7-14 Storage Estimator
(see on page 79). Honeywell Customizing Settings for Recorded Video provides a Storage Estimator with the Rapid Eye Admin and View software to show the approximate length of a unit’s video storage, based on that unit’s video settings. Caution High settings in combination with many cameras can shorten a unit’s...
Page 134: Number Of Cameras And Audio
Enhancing Video Number of Cameras and Audio Doubling the number of cameras roughly halves the length of a video archive. Table 7-4 Effect of the Number of Cameras on the Video Archive Cameras Duration of Video Archive Oldest Available Video (Recording) (Estimated in Days) (Rounded to Shortest Time)
Page 135: Frame Rate For Continuous Recording
Recording a video feed from a camera that is constantly panning requires much more storage space. If the duration of your video archive is a concern, Honeywell recommends that you reconsider if constant panning is necessary to your security needs. See Behavior on page 101.
Page 136: Resolution
Note on page for more information on the Rapid Eye Storage Estimator Honeywell estimating tool. Using Higher Values When Recording Video For Continuous Recording, heightening Resolution, Quality and Frame Rate in combination, compounds the effect on storage. Examples are shown for one camera and for nine cameras, on a unit that has 500 GB of storage.
Page 137: Obtaining Unit Statistics
A frame rate of 30 ips can be used on 1 to 4 cameras. A maximum of 10 ips can be used for 9 cameras. Caution Honeywell recommends that you use high video recording values only for event recording. Obtaining Unit Statistics Continue or start a for the Rapid Eye Multi-Media site.
Page 138: Multi-Media Unit Storage Statistics
Enhancing Video Table 7-10 Storage Statistics for a Multi-Media Unit (cont’d) Label Meaning Unit Estimated The amount of storage, based upon past performance. The Capacity number may differ from the estimate obtained using the Rapid Eye Storage Estimator, due to fluctuations in the video signal. The estimated capacity diminishes if the Continuous recording settings (resolution, quality, ips) are set to higher values and as more cameras are added.
Page 139: Configuring Other Hardware
Configuring Other Hardware Working with Storage Clearing Storage Clearing the storage of a Multi-Media unit or of one of its streams is a drastic measure that is irreversible and time consuming. Recorded video, sound and data will be permanently erased. Clearing streams or storage should be handled with care. Clearing the storage may be needed in the rare cases where a unit is: •...
Page 140: Preventing Users From Clearing Storage
Configuring Other Hardware Caution The only safeguard to prevent unnecessary use of Clear Storage is setting a password to the Administrator account. When you click Clear Storage or Clear Stream, video and data are irretrievably lost. Clearing Unit Storage Using View, run a Session.
Page 141: Tracing The Clearing Of Storage
Click Update security on the Security tab of a Maintenance Session (see Figure 8-2). Information from the Multi-Media database is copied to the Rapid Eye unit. Please wait until the message Updated security appears. You have the option of updating security on other units, and/or ending the Maintenance Session, as explained in on page 71.
Page 142: System Files
Configuring Other Hardware Purpose A unit’s security settings need to be updated if a Multi SA adds, changes or removes: • Alarm stations. See Reports, page 216, and Adding an Alarm Station Name and on page 231. Making an Alarm Station Operational •...
Page 143: System Files And Associated Rapid Eye Settings
System Files and Associated Rapid Eye Settings lists the different system files that can be downloaded and the configuration Table 8-1 settings on the Rapid Eye Multi-Media unit that each file is associated with. Table 8-1 Rapid Eye Downloadable System Files and Settings...
Page 144: Uploading A File To A Multi-Media Unit
Multi-Media unit. Uploading a File to a Multi-Media Unit An upgrade to a Rapid Eye Multi-Media unit, or its reconfiguration, means uploading new system files to the unit. Caution Only trained View operators should perform uploads on a Rapid Eye Multi-Media unit.
Page 145: System Tab In A Maintenance Session
Rapid Eye DVR System Administrator Guide You have the following options: • Upload more files. Repeat 6, as needed. step 3 step • Empty the Temporary Files list. Click Clear. System Tab in a Maintenance Session Each part of the System tab is discussed in turn. Default System data is listed in Table 8-3.
Page 146: Logging System Messages
On the Events tab, click the Outputs subtab. Output 6 can no longer be configured for logging or alarms. You have the option of entering a new name in the box. Note Output 6 is only disabled on the 16-channel Rapid Eye units.
Page 147: Camera Signal Format
8-5). Enabling or Disabling Local Monitoring The LocalView user interface uses Rapid Eye resources even if it is not used in your system. For example, if all the Rapid Eye users only connect with Remote View and Admin applications, LocalView will be using Rapid Eye resources for no benefit.
Page 148: Lan/Wan Communications
Configuring Other Hardware Note The bandwidth throughput setting is only available on the 480/400 IPS (images per second) Rapid Eye units. LAN/WAN Communications Communications settings for local- or wide-area networks (LAN/WAN) are set in the Network Settings fields when the Multi-Media unit is installed. The System tab offers a convenient report of these network settings, which are seldom changed.
Page 149: Changing The Maximum Network Data Rate
172.25.100.4 These values are usually changed when installing units connected to a network. For more information about networked units, see the Network Connections section in the Rapid Eye™ Multi-Media Digital Video Recorder Installation Guide. Changing the Maximum Network Data Rate The operator enters the Maximum Network data rate, to Send no more than n kilobits per second, where n is a number between 10 and 200 000.
Page 150: Setting Up A Modem Serial Device
Configuring Other Hardware Table 8-3 System Tab Default Values (cont’d) Box Group Name of Box/Button Default IP Address 172.25.2.1 Subnet Mask 255.255.0.0 Gateway 172.25.100.4 MAC Address ; stored on unit, for DHCP use Throughput High/Low Signal Format NTSC / PAL NTSC System Monitor Enable Status Pulse...
Page 151: Viewing And Changing Modem Settings
If you are unsure, see your Multi SA. Viewing and Changing Modem Settings Continue or start a for the Rapid Eye Multi-Media site. Please Maintenance Session wait until a System Operational message appears. Click the Serial Devices tab.
Page 152: Ppp Ip Settings Reserved For Modem Connection
PPP IP Settings Reserved for Modem Connection During a dial-up connection, temporary network communications are established between the Rapid Eye Multi-Media site and the PC. A Host IP address for the Multi-Media unit is auto-detected by the Microsoft Dial-Up Networking application. Different terms are used to describe these communication points.
Page 153: Ptz Serial Device
Rapid Eye Multi-Media site, click the Hardware tab. Maintenance Session The report includes a serial number of the Multi-Media unit on the Rapid Eye site, the version of software running the Multi-Media unit, the date of manufacture, and internal hardware used by the unit.
Page 154: Using Monitor Output 1 As A Public Display Monitor
Connect the other end of the coaxial cable to MONITOR OUTPUT 1, on the back of the Multi-Media unit. Using View, continue or start a for the Rapid Eye Multi-Media Maintenance Session site. Click the Monitor Out tab. Select a camera that will be seen on the monitor in the Cameras to Choose from box...
Page 155: Using Localview As An Additional Public Display Monitor
Using LocalView as an Additional Public Display Monitor For a better public display of video, Honeywell recommends using a dedicated NTSC (or PAL) monitor, rather than the VGA output used for LocalView. Nonetheless, you have the option of using the VGA monitor displaying LocalView as a public display monitor or as a secondary public display monitor (in addition to a dedicated monitor).
Page 156: Adding A Customer Device That Sends Data To A Unit
(POS), when goods are purchased. Assume that a cash register is connected to a Multi-Media unit and you know the cash register communication settings. Start a for the Rapid Eye Multi-Media site. Wait until a System Maintenance Session Operational message appears. Click the Serial Devices tab.
Page 157: Adding An Event Rule For A Data Recording Device
Rapid Eye DVR System Administrator Guide Figure 8-9 Some Devices Can Be Searched for Data Such as No Sale Adding an Event Rule for a Data Recording Device While adding a data recording serial device (as explained in Adding a Customer...
Page 158: Reference For Searching Rules And Regular Expressions
Technical users who know how to use a regular expression (RE) will benefit most from using 8-7. Also, there are examples of extended data searches in the Table Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide. Table 8-7...
Page 159: Netpit And Pit Devices
Rapid Eye DVR System Administrator Guide NetPIT and PIT Devices Support for Protocol Interface Translators Honeywell supports Protocol Interface Translators (PITs) and a networked Protocol Interface Translator (NetPIT), for attaching many serial devices to a Multi-Media unit. Figure 8-10 Cash Registers Connected to a Honeywell PIT...
Page 160: Multi-Media Audio
Talk, by talking on one channel, or broadcasting on both. All sound sources are mixed at a View operator’s station, regardless of the number of sites being monitored at once. Each Rapid Eye Multi-Media site can send up to two channels of audio to a View operator.
Page 161: Using Multi-Media Audio
Rapid Eye DVR System Administrator Guide Using Multi-Media Audio Monitor, Record and Broadcast Audio Using View, continue or start a for the Rapid Eye Multi-Media Maintenance Session site. Click the Audio tab. Select the Enable boxes to enable transmission of sound from point to point and monitor it.
Page 162: Using Audio With Localview
800-00371. Please contact your Multi-Media distributor if you need more information about Eagle Audio. Note Eagle Audio is supported on the Rapid Eye 16-channel units. Rapid Eye’s 4-, 8-, and 9-channel units do not support the Eagle Audio interface. TIP! Multi-Media Audio differs from Eagle Audio, which is an optional, third party, audio interface.
Page 163: Multiple Operators Connecting To One Unit
Rapid Eye DVR System Administrator Guide Multiple Operators Connecting to One Unit Sessions Table 8-8 Maximum Simultaneous Sessions Session Type Number of View Operators Who Can Participate Live or Live-alarm Retrieval Event Data Alarm Motion Maintenance Number of operators that can share the streams that are left from a unit’s pool of available streams (see 8-9).
Page 164: Live Video
Configuring Other Hardware Example of Stream Availability Two operators open a Retrieval session to the same unit, and each operator monitors video from 16 cameras. A third operator can open a Retrieval session to the same unit, but cannot monitor recorded video, since a total of 32 streams of recorded video, available from that unit, are already in use.
Page 165: Managing User Accounts
(see on page 166). Default User However, in organizations with many Rapid Eye operators or units, Honeywell recommends creating user accounts for unit operators. Account Users A Multi SA creates accounts so that personnel can operate the units. Accounts created Operate Units using LocalView can only be used onsite at the site where they were created.
Page 166: Before Creating User Accounts
The Administrator account in the Admin application grants a remote operator access to every Rapid Eye Multi-Media unit in your organization. Users of this account can also use every function in the Admin and View applications. If a unit’s management of accounts is...
Page 167: User Management
Rapid Eye DVR System Administrator Guide Local Administrator Account The Administrator account in LocalView grants an onsite operator access to one Rapid Eye Multi-Media unit in your organization. Users of this account can also use every function in LocalView. Many Users If many users will be using the system, Honeywell recommends: •...
Page 168: Local User Management
Creating Accounts Using Admin In addition, a Multi SA can create Rapid Eye accounts using the Admin application while Local User Management is enabled. These standard Rapid Eye accounts are used to access one or many units remotely using a PC running the View application.
Page 169: Setting A Unit To Central User Management
Rapid Eye DVR System Administrator Guide Setting a Unit to Central User Management While using Admin to update (or create) a site’s definition, click the Change button next to Local User Management is in effect (see 9-1). A dialog box appears Figure to confirm setting the site to central user management.
Page 170: Figure 9-2 Adding A Night Operator Account
Add a password to the account. Enter a password in the Password field. Enter the password again in the Confirm password field. • Change the Language of the Rapid Eye interface for users of that account, if needed. • Base the user-account on another. Select the Rights and site access are based on option.
Page 171: Language
Rapid Eye DVR System Administrator Guide Language The Multi SA has the option of customizing the language that an operator of that account will see while using the View, LocalView or Admin applications. Click the drop-down arrow in the Language box to select a language. The Language setting does not affect the Logon dialogs to the Admin and View applications (these always appear in English).
Page 172: Creating An Account In Localview
Managing User Accounts Double-click the name of the account. You can also select the user account and do one of the following: • Click on the toolbar. • Click Update in the Actions menu. • Press F12. Edit the user account information, as needed. Click Save and Close.
Page 173: Granting More Or Less Rights To An Account
Rapid Eye DVR System Administrator Guide You have the option of modifying the account’s password and user name. To modify rights, see on page 173. Click Save. Granting More or Less Rights to an Account Granting More or Less Rights to an Account Rights can be selected when adding a user account or when updating a user.
Page 174: User Rights And Security
Managing User Accounts Figure 9-3 Default User Account Rights and Site Access Select a checkbox next to a Right to add or remove that Right from the account. Select to have users be able to access all sites, or select specific sites for users to access.
Page 175: Denying Access
Rapid Eye DVR System Administrator Guide Denying Access Denying access to sites is a security measure that is used against an operator who must be stopped from using Multi-Media units as soon as possible. The account data is preserved. For less severe cases, removing an account may be a sufficient measure (see Removing a on page 175).
Page 176: Deleting An Account Used To Access Localview Onsite
Managing User Accounts Deleting an Account Used to Access LocalView Onsite Local User Management For accounts created using LocalView: Using LocalView, click the Configuration tab. Select User Management. Select the user that you want to delete and click Delete. When you are warned that the user is about to be deleted, click Yes to continue or No to cancel.
Page 177: Security For A Multi-Media System
These guidelines are suggestions to complement your organization’s security policies and procedures. Most are optional in low-security environments. Rapid Eye Multi-Media security features can be applied to very different areas of security: • Securing the system includes using passwords, designating as few Multi SAs as possible, and so on.
Page 178: Security Priorities
Minimal Security Minimal security can be appropriate when a Multi-Media system is used by only one person. At the very least, Honeywell recommends that you add a system password (see on page 182). System Password Limiting the Use of Admin Like most Multi-Media security features, limiting the installation and use of Admin to the PCs of Multi-Media System Administrators is optional.
Page 179: Limiting Access To Admin Documentation
Administrator account password Users of the Administrator account can use every function in Admin and View. They can access every Rapid Eye Multi-Media site in your system. Add a password to this account to control it (as explained in Administrator...
Page 180: Multi-Media Database Security
Security for a Multi-Media System on page 193). The Administrator account password also protects units from Password unauthorized clearing of storage (see Storage, page 140). Preventing Users from Clearing This password and any others based on the Administrator account, should be kept secure and changed regularly.
Page 181: Sql-Server Option
Rapid Eye DVR System Administrator Guide Protecting the Database from Copying It is important to protect your Multi-Media database from copying, if only to avoid its use by unauthorized users, who may also be licensed Multi-Media software users. SQL-Server Option To add security to a Multi-Media database, your SQL database administrator can setup a SQL login just for Multi-Media users.
Page 182: System Password
Security for a Multi-Media System System Password Use a system password for units that use a dial-up connection or are on a public network. A system password may be unnecessary on a private network, depending on the security protocols in your organization. Consult your security personnel. Keeping Unauthorized Users Out A system password blocks access to all (or optionally, some) of your sites from unauthorized users, external to your organization, who may have found out the dial-up...
Page 183: Changing The System Password Using Admin
Maintenance Session security on each of the units in your Rapid Eye system. This prevents confusion and access problems. For example, when touring many sites, the sites with a system password that differs from the current system password will be skipped over.
Page 184: Changing The System Password On Each Multi-Media Unit
Updating Users on System Password Changes The Multi SA needs to tell View operators, who are logged on, to refresh their copy of the Multi-Media database, or they will not be able to connect to Rapid Eye sites. See Refreshing on page 274.
Page 185: Status Report
Removing a System Password You can remove a system password from either: • All of your units, globally. If your Rapid Eye Multi-Media system consists of a single unit, you can use this procedure too. See on page Remove Password from All Units 186.
Page 186: Remove Password From All Units
Deleting a Site Remove Password from One of Many Units You may need to remove a system password from only one unit in your system, when: • Selling the unit to another organization. • Sending the unit to Honeywell for repair.
Page 187 Rapid Eye DVR System Administrator Guide TIP! If there is only one Multi-Media unit used by your organization, do not use the following procedure. Please use Units, page 186. Remove Password from All Check your Multi SA’s password records to find the current system password on your Multi-Media system.
Page 188: System Password Extras
Avoid changing the system password and then updating security on only a few units when there are many Multi-Media units in your Rapid Eye system. Doing so repeatedly to different unit subsets serves no security purpose and can lead to unnecessary confusion, should repair or sale of units occur.
Page 189: Replacing A Unit
Rapid Eye DVR System Administrator Guide Replacing a Unit New Unit When you replace a Multi-Media unit at a site with a new unit from the factory, the factory unit’s last valid password (LVP) is blank. Use LVP Utility to Match Site Definition...
Page 190: Last Valid Password
Security for a Multi-Media System Remove the asterisks from the unit Password and Confirm Password fields. See 10-5, above. This does not remove your system password from other units. Figure Click Save and Close. Using View, start a for the site. Maintenance Session To set the unit to your system password, click Update Security on the Security tab.
Page 191: If A Used Unit Comes From Another Multi-Media System
Rapid Eye DVR System Administrator Guide If a Used Unit Comes from Another Multi-Media System Figure 10-6 Example of Using LVP Utility to Reset System Password A used unit with a password set to X. Your Rapid Eye system with a system password set to Y.
Page 192: Re-Entering A Site Definition For A Unit With A System Password
Security for a Multi-Media System Re-Entering a Site Definition for a Unit with a System Password TIP! When a system password is in use and a site is deleted by mistake, you need a few extra steps to re-enter the site definition. While adding a site (see on page 35), click LVP.
Page 193: Administrator Password
The procedure for adding/changing the Administrator account password is similar to the one for adding/changing another user account’s password. TIP! After a successful Multi-Media installation, Honeywell recommends that the Multi SA add/change the Administrator user account password. Basic Security Changing the password to the Administrator account is an essential security precaution.
Page 194: Rights Of User Accounts
What to Avoid The locking out of authorized, legitimate users from the Multi-Media units on your Rapid Eye system is a worst-case scenario that requires many steps to fix, one of which is knowing the password to the Administrator account.
Page 195: Checking Rights Granted And Accessible Sites
Rapid Eye DVR System Administrator Guide Checking Rights Granted and Accessible Sites Using Admin, click the Users tab. Double-click a user’s line. The Update User dialog box appears, showing the rights defined for the account. Assigning Rights When Adding / Updating Accounts The rights are assigned in a single location, when adding or updating a user account (see on page 169).
Page 196: Right To Use Admin
Security for a Multi-Media System Right to Use Admin To use Admin, your account must be the Administrator account, or an account based on it. TIP! The set of rights in an account that is based on the Administrator account cannot be modified.
Page 197: Table 10-3 Maintenance Tasks And Rights Of A User Account
Rapid Eye DVR System Administrator Guide Caution Your security officer and Multi SA must exercise vigilance if operators have accounts with enough rights to jeopardize the operation of a unit. Table 10-3 Maintenance Tasks and Rights of a User Account...
Page 198: Right To Use View
Security for a Multi-Media System Right to Use View Each function of View (excluding Maintenance) is subject to one of five rights. The most important rights for system security are marked with an asterisk (*). • Live video. The right to obtain a live video feed from cameras at a site. This is a Multi-Media system’s fundamental purpose.
Page 199: Limiting The Time That A Unit Can Be Used
Rapid Eye DVR System Administrator Guide Update security at each site you have denied access to. The procedure to update security is in on page 141. Updating Security on a Multi-Media Unit TIP! Why deny or limit access to a site? This depends on your organization’s security protocols.
Page 200: High-Security Considerations
Your Multi-Media unit could be left insufficiently protected, so that performance or security may be compromised. To reduce the probability of this, Honeywell recommends that your Multi SA and your security officer check for situations such as the ones in Table 10-4.
Page 201: Figure 10-10 Identifying Camera Recording Status
Rapid Eye DVR System Administrator Guide Physical Compromise As obvious as such security compromises may seem, they include: • Vandalism to Multi-Media units or other hardware. See on page Tamper Detection for more information. • Power outages beyond the range of an uninterruptible power supply (UPS).
Page 202 It can become complicated to analyze video after the time and date of a Rapid Eye unit is changed. Recordings with incorrect time and date stamps could be of no use in a court of law. You can trace events leading to such abuse of the unit, as explained in Events, page 207.
Page 203: Events Defined
Rapid Eye DVR System Administrator Guide Compromising and Locking-Out a Multi SA The locking out of authorized, legitimate users from the Multi-Media units on your Rapid Eye system, including the Multi SA, is a worst-case scenario for high-security organizations. Many steps are needed to do so (obtaining copies of Admin and View software, creating another database, and having knowledge of your system password).
Page 204: Setting An Event To Trigger An Alarm Or To Be Logged
Security for a Multi-Media System Multi-Media Unit event For notifying a Multi SA of events at the unit or of some events from the IT environment. Extended power outages can also be monitored by connecting a Multi-Media unit to an alarm panel. See on page 207.
Page 205: Setting An Event To Report An Alarm
Rapid Eye DVR System Administrator Guide Setting an Event to Report an Alarm Start a for the Rapid Eye Multi-Media site. Please wait until the Maintenance Session System Operational message appears. Depending on the type of event that you want to set, either: •...
Page 206: Event Reference
A buggy camera. The time since video was unlocked helps troubleshooting. ActivEye: event or alarm An ActivEye client has notified the Rapid Eye unit of an ActivEye event or alarm. Motion: On the Video tab (not on the An intruder is detected, a change in lighting, a fire, an Event tab) explosion, vermin, and so on.
Page 207: Tracing Events
• A breach to site security. You can be warned about some damage, vandalism or destruction to a Rapid Eye site, due to hurricanes, fire, criminal activity, and so on. • Operator error. Tracking critical operator actions that result in missing video can help when unidentified problems start occurring and you suspect operator error.
Page 208: Using An Event Session To Search The Event Log
Security for a Multi-Media System Event Log is always logged, to help troubleshoot your system. Use an Event Multi-Media Unit event Search session to search the event log. Using an Event Session to Search the Event Log By default, some events are not set to be logged and no events are set to trigger alarms. To obtain positive results from an Event session, your organization’s Multi SA needs to set events to be logged or to trigger an alarm.
Page 209: Working With Search Results
Rapid Eye DVR System Administrator Guide Figure 10-13 Search for Events Window Enter dates and times in which to search for events Click to see video at the time of the event Working with Search Results You can use the search results to: •...
Page 210: A Multi-Media Alarm Station
Security for a Multi-Media System You can set the FAULT RELAY to trigger when these failures last for 19 minutes or more. An alarm panel or other external device can be preset to warn your organization if a failure occurs. A power failure also triggers the relay, but does so immediately. A system failure is not a Multi-Media event, but it can trigger Multi-Media events.
Page 211: Denying Access
There may be situations when a specific user account must have access quickly denied for a Rapid Eye Multi-Media site (for security reasons, termination, and so on). If your Multi-Media system is accessed using a laptop, or by many PCs on your network, it could be inconvenient to physically prevent a rogue user from accessing the Multi-Media software.
Page 212: Denying Access To A User Of Your Multi-Media System
System Password 182). Denying Access to a User of Your Multi-Media System Caution Honeywell recommends the following procedure as the only expedient way to deny access to a user. Figure 10-14 Denying Access and Updating Security for Sites When this option is checked, this user cannot access any sites.
Page 213: Stopping A Session On A Networked Multi-Media Unit
This is not an effective strategy. Stopping a Session on a Networked Multi-Media Unit When unauthorized use of a Rapid Eye Multi-Media site is identified, you may need to stop a user in the middle of a session.
Page 214: Removing Multi-Media Software
On the Windows desktop, click Start. Click Control Panel. Double-click Add/Remove Programs. On the Change or Remove Programs tab, use the scroll bar to locate the Rapid Eye Multi-Media program. Select either: • Rapid Eye Multi-Media Admin and View [version number].
Page 215: Multi-Media Alarm Stations
Multi-Media Alarm Stations Overview Like most Multi-Media security features, use of alarm stations is optional. A Multi-Media alarm station can receive alarms from one Multi-Media unit or many. Customizing a PC to be an Alarm Station Use the Admin application to designate a PC as an alarm station. A Multi-Media unit that is set to trigger alarms (see on page 203), can be directed by your Events Defined...
Page 216: Alarm Station Operator Requirements
This port should be left open in your organization’s firewall for the sockets used by Multi-Media alarms. For other ports that may be needed, see the Rapid Eye™ Multi-Media Digital Video Recorder Installation Guide. Adding an Alarm Station Name and Reports Using Admin, click the Alarm Stations tab.
Page 217: Identifying And Defining A Connection
[location name] units or [city name] units (Chicago sites or Illinois sites). Identifying and Defining a Connection Caution Honeywell recommends that Multi SAs check if their organization allows the type of connection they plan to use. For example, your organization may not allow connecting by modem to a PC on its network if this bypasses a firewall.
Page 218: Point-To-Point Protocol (Ppp) Fields In An Alarm Station's Definition
RAS server to connect to a number of alarm stations. General Case For simple systems involving only a few units, Honeywell recommends that static PPP User Names and Passwords be typed in an alarm station’s definition.
Page 219: Network Connection To An Alarm Station
Network Connection to an Alarm Station TIP! Your Rapid Eye site might not need this type of connection to an alarm station. For some installations, a dial-up connection would meet your requirements. For other means of connecting to an alarm station, see...
Page 220: Network Address Translation For Alarm Stations
Multi-Media Alarm Stations Enter the alarm station’s IP address in the IP Address field. An IP Address is all that is needed for a successful network connection. Click Save and Close. In the Alarm Stations tab’s Connection Method column, the first letter of network appears in parentheses: (n), followed by the IP address used to connect to the alarm station.
Page 221: Using Admin To Prepare A Multi-Media Unit For Nat
Rapid Eye DVR System Administrator Guide Mapping IP Port in Network’s Router For each Multi-Media alarm station, one port mapping is needed when translating a network address. Using Admin to Prepare a Multi-Media Unit for NAT Using Admin, configure the connection to an Alarm Station. Assign the router’s...
Page 222: Dial-Up Connection To An Alarm Station
 10,003 10.1.0.79 Alarms are sent to port 10,003. For other ports used by Multi-Media units, see the Rapid Eye™ Multi-Media Digital Video Recorder Installation Guide. Dial-Up Connection to an Alarm Station Figure 11-5 Multi-Media Unit Calls an Alarm Station to Report an Alarm...
Page 223: Setting Up A Dial-Up Connection To An Alarm Station
Caution Honeywell recommends using the (dialing same country) option. Do not use your country’s name, such as United States of America (1), unless the alarm station is in a different country from the Multi-Media unit.
Page 224: Entering Area Codes In Site And Alarm Station Definitions
TIP! Long distance or local, Honeywell recommends that you enter long distance codes for alarm stations and for Rapid Eye Multi-Media sites. The software can compare the phone numbers more easily that way, suppress their display automatically as needed, and avoid processing an error.
Page 225: Customizing A Dial-Up Connection To An Alarm Station
- and/or - • Telephone exchange, at the Rapid Eye Multi-Media site or at the alarm station. A copy of the telephone number in the alarm station definition is available for customization at each site definition, in the Report Alarms to these Alarm Stations pane. For example,...
Page 226: Using A Local Call Across Area Codes
Multi-Media Alarm Stations Figure 11-8 Customizing the Dial-Up to an Alarm Station in the Site’s Definition TIP! The alarm station telephone number in the site definition is the one that is actually used to dial to an alarm station. Alternatively, see on page 59.
Page 227: Using A Long Distance Call In One Area Code
Telephone Exchange A telephone exchange might be a component in the connection chain between a Rapid Eye Multi-Media site and an alarm station. Find out if your system has an exchange at the Rapid Eye Multi-Media site, at the alarm station, or at both ends.
Page 228: Delaying The Extension Suffix
222, for more information. International Dial-Up Long-distance prefixes are used for units that dial-up to alarm stations. Your Rapid Eye site might not need this type of customization for its dial-up connection to an alarm station. For other means of connecting to an alarm station, see...
Page 229: Ras Connection To An Alarm Station
READY AL ARM site Modem A Rapid Eye site may need to connect to a remote access service (RAS) server to reach a Multi-Media alarm station. shows a telephone number to a server’s modem. Figure 11-11 The number is dialed first and point-to-point protocol (PPP) authentication occurs. Alarms can then reach the alarm station using the unit’s IP address (as in...
Page 230: Setting Up A Connection To A Ras Server
Alarms are sent to port 10,003. This port should be left open in your organization’s firewall, for the sockets used by Multi-Media alarms. TIP! Your Rapid Eye Multi-Media site might not need this type of connection to an alarm station. For other means of connecting to an alarm station, see...
Page 231: Making An Alarm Station Operational
International Dial-Up Processing a Dial-up Callback When a Rapid Eye Multi-Media unit uses telephone lines to communicate with a Multi-Media alarm station, the unit needs to use the alarm station’s PPP user name and password for dial-up networking. After answering its modem, the alarm station must recognize the PPP user name and password before the Multi-Media unit can access the View application.
Page 232: Creating Extra Alarm Station Definitions For The Same Pc
Successfully Listing Alarm Callbacks After an Interruption Run View and start an alarm session to list and work with the alarms. See the Rapid Eye™ to find out how to run an Multi-Media Digital Video Recorder Remote View Operator Guide Alarm session.
Page 233: Overview Of Automatic Clip Creation And Rearm Features
Rapid Eye DVR System Administrator Guide • If you are trying to change the alarm station, then make sure that you use one of the following two steps:   Update Security for the unit rearm all Alarms reported in the alarm session reboot the unit.
Page 234: Setting Up The Automatic Rearm Alarms Feature
Please note that: • When the Rapid Eye software is installed and started for the first time, it does not have any information about the alarms that are not rearmed. Therefore automatically rearming alarms will not be supported on the initial startup. After the application has been running and alarm callbacks are received, it maintains information about the status of the alarms (Rearmed / Not Rearmed).
Page 235: Disabling/Enabling The Dial-Up Server
Rapid Eye DVR System Administrator Guide Select the alarm station that you want to delete. To remove the selected Alarm Station, do one of the following: • Click on the toolbar. • Click Delete on the Actions menu. • Press the Delete key on the keyboard.
Page 236: Stopping A Site From Reporting To A Specific Alarm Station
Multi-Media Alarm Stations Note Before de-listing a Rapid Eye unit from a Multi-Media database, Honeywell recommends that your Multi SA use the Admin application to remove alarm stations listed in a site definition. See Stopping a Site from Reporting to a on page 236.
Page 237: Archival Policies
Archival Policies Use Archival Policies to archive data from multiple units at one remote view station and then store the archived video clips on either the local PC or a network server. This chapter covers creating immediate and scheduled archival policies, running an archival policy, playing back archived data, and viewing and searching through archival logs and past archive details.
Page 238: Figure 12-2 Add Archival Policy Window
Archival Policies Figure 12-2 Add Archival Policy Window Click the browse button ( ) to select a Server Location. Note The Server Location can be either a local folder or a network share path with write permission. If the folder or share path is not available during archiving, the policy will backup data in the working directory (the location where the application is installed) by default.
Page 239: Figure 12-4 Scheduled Archive Policy Setup
Rapid Eye DVR System Administrator Guide Select Scheduled as the Policy Type with the drop-down arrow. The Add Scheduled Archival Policy window (Figure 12-4) opens. Use the Policy Type drop-down arrow to select either a Daily or Weekly scheduled archival policy.
Page 240: Figure 12-6 List Of Sites Associated With A Policy
Archival Policies The archival time is displayed next to the site names (see below). The default archival time is the half hour that includes the current time (time when policy was created). Figure 12-6 List of Sites Associated with a Policy Note Archiving will happen in the order listed here, one at a time.
Page 241: Using The Archival Policy
Rapid Eye DVR System Administrator Guide Figure 12-8 Filled In Archival Policy Window Add Archival Policy Window after it has been filled in Note If no sites are associated with the policy, the policy will not be listed with other policies in the View application.
Page 242: Figure 12-9 List Of Archival Policies And Servers
Archival Policies Launch the View application and select the Archival tab. The archival policies and servers that have already been configured are listed here. Note Only Immediate policies are listed on the View application. Scheduled policies will run automatically when scheduled and do not need to be run manually.
Page 243: Storing Archived Data
Rapid Eye DVR System Administrator Guide Note Archiving will not occur if either the Rapid Eye Multi-Media site has a system password set or if the archival server is not accessible. Figure 12-11 Archiving Progress Bar Note If you click...
Page 244: Playing Back Archived Data
Archival Policies Note If you are trying to archive more than 30 minutes video, the data will be stored in data files of 30 minutes each. If you are archiving two hours of video, the two hours will be split into four 30-minute data files. Playing Back Archived Data To play back archived data, you must first add an archival server with the Admin application.
Page 245: Discovering Sites On The Archival Server
Rapid Eye DVR System Administrator Guide Figure 12-13 Add Archival Server Window Note The Server Location can be a local folder or a network share path. Data will backup to the working directory (location where the application is installed) by default if the server location is not accessible. If data has been backed up...
Page 246: Playing Back Archived Video And Data
Click OK. Video from the selected streams will play back in the View application. Use the playback controls to find the video you are looking for. See the Rapid Eye™ for more information Multi-Media Digital Video Recorder Remote View Operator Guide,...
Page 247: Using Archival Logs
Rapid Eye DVR System Administrator Guide Figure 12-17 Archival Playback Options and Controls Note Playback of archived data is NOT continuous. Because the archived data is chunked into 30 minute files, playback of the data can only occur within the 30 minute data file that is currently selected.
Page 248: Viewing Archival Logs With The Admin Application
Archival Policies Figure 12-18 Options for the Admin Application Must be checked for archival logs to be saved You have the option of setting the archival logs to be automatically deleted by selecting the Delete archival logs older than (in days) option. If necessary, use the arrows ( ) to change number of days before the archival logs will be deleted (default 30 days).
Page 249: Figure 12-19 Archiving Log Report
Rapid Eye DVR System Administrator Guide Figure 12-19 Archiving Log Report Log filtering details From here you can search through the archive log details (see 12-19). Click the Figure heading of a column to sort the logs for that category. For example, if you click Status, logs that are Progressing or Success will be grouped together.
Page 250: Viewing Archival Logs With The View Application
Archival Policies Viewing Archival Logs with the View Application You can also view archival logs with the View application: Launch the View application and select the Log tab. Select the Archival Log option and click Refresh ( Select the appropriate dates and times in the Show Archival Logs from and to fields. Click Display Archival Log.
Page 251: Touring Many Sites
Touring Many Sites A Rapid Eye Multi-Media system can be set to show all of the video and data from a series of sites, one site at a time, automatically. This is a common function of a CCTV security system. Admin is used to setup the site tours. View is used to run the tours.
Page 252: Adding A Site Tour
Touring Many Sites Adding a Site Tour Using Admin, click the Tours tab. To display the Add Tours dialog box, either: • Click on the toolbar. - or - • Click Add in the Actions menu. Enter a name in the Tour Name field (see Figure 13-1).
Page 253: Customizing A Tour
Rapid Eye DVR System Administrator Guide Figure 13-2 Default Amount of Time for a Tour of Each Unit Customizing a Tour For each tour, you have the option of specifying: • The order in which sites are displayed in a tour (see Changing the Order of Sites in a on page 253).
Page 254: Changing The Time Spent At A Site During A Tour
Connections are defined while adding or updating a site. See on page 41. Connecting to a Rapid Eye Unit Select a connection type used for the site during the tour. If needed, click Save and Close. Change the amount of time that the site will display for in the site tour (see on page 254).
Page 255: Removing A Tour
Rapid Eye DVR System Administrator Guide Close the Add/Update Tour dialog box. Removing a Tour Using Admin, click the Tours tab. Select the tour that you want to delete. Do one of the following: • Click on the toolbar. •...
Page 256 Touring Many Sites...
Page 257: Alarm Log
Alarm Log During an alarm session, a record of the event that caused the alarm is entered in the Alarm Log of the Multi-Media central database. Alarm logs are a separate feature from the Archival logs. See on page Using Archival Logs for more information on Archival logs.
Page 258: Opening The Alarm Log
Caution Honeywell recommends that the Short Date Style in Microsoft Windows be set to yyyy/mm/dd or a similar date input (such as yy-mm-dd). What matters most is that a sequence of year, month, day be used in the format, and that months be expressed in numbers, not text.
Page 259: Filtering The Log
Rapid Eye DVR System Administrator Guide Filtering the Log Only alarms produced in the last 24 hours are listed when the log is opened. If you are getting too many or too few logs in the report, you can filter the results by Time, User or Site.
Page 260: Removing Log Items
Alarm Log Removing Log Items While viewing the log (see Log, page 257), select the alarms that Viewing the Alarm you want to delete. You can select more than one alarm by pressing the Ctrl or Shift keys while selecting alarms in the list. Click Delete or press the Delete key on the keyboard.
Page 261: Multi-Media Database
Multi-Media database. Database Creation Creating a database is a rare event that may be needed as little as once or twice during the life of your Multi-Media system. Honeywell supports two Microsoft database engines: Access and SQL-Server. MinAdmin Your Multi SA has the option of supplying a Multi-Media database that offers a limited Administrator account to run MinAdmin software.
Page 262: Starting Admin
Multi-Media Database Starting Admin On your desktop, either: • Click Start on the windows taskbar, select Programs, and then Rapid Eye Multi-Media. Click Rapid Eye Multi-Media Admin. - or - • Double-click the desktop icon for Admin. Then, either: •...
Page 263: Contrasting Database Engines
Administrator Password None Microsoft Access Selected Database path To installation folder (by default it is C:\Program Files\Honeywell Video Systems\Rapid Eye Multi-Media [version number]). Database name REMCentral.mdb, a Multi-Media database file in the folder where Admin was installed. Contrasting Database Engines Quick Contrast of Database Templates Microsoft Access.
Page 264: Using Another Multi-Media Database
Converting a Multi-Media Database from SQL to Access A SQL server database can hold many more alarms than an MS-Access database. To convert a SQL database to an Access format, Honeywell recommends removing alarm data from the SQL database beforehand.
Page 265: Creating A Multi-Media Database
Creating a Multi-Media database is a rare occurrence. Only one Multi-Media datab ase is needed for all of the Rapid Eye sites in your system. Honeywell recommends using the default REMCentral.mdb if you plan to use only one Multi-Media database. The installers of your system may have already created a database to test the installation.
Page 266: Naming Restrictions
Though you can create another Multi-Media database at any Admin log on, there is no need to do so. The database name is usually left unchanged during regular use of Admin. Only one Multi-Media database is needed for all of the Rapid Eye sites in your system.
Page 267: Sql Server Template
Rapid Eye DVR System Administrator Guide Database Naming Restrictions Do not use a name that you will need for a user of that Multi-Media database or Administrator (which is the name of the default user in any Multi-Media database) as a database name.
Page 268: Using Admin To Create A Sql-Compatible Multi-Media Database
Multi-Media Database Run the Query Analyzer, an MS SQL server tool. This tool is not supplied with Multi-Media units, it is a standard SQL server tool. Connect to the SQL server. Enter the following code, including the commas: sp_attach_db ‘Multi’, ‘C:\MSSQL7\Data\Multi.mdf’, ‘C:\MSSQL7\Data\Multi.ldf’...
Page 269: Database Based On Another
Rapid Eye DVR System Administrator Guide Database Based On Another To copy a Multi-Media database, use the Admin - Logon window as a database tool. The procedure is similar to creating an empty Multi-Media database. The Create Database window is used to select a model Multi-Media database (see step 3 15-4).
Page 270: Renaming A Multi-Media Database
Multi-Media Database Select the database engine that will read the Multi-Media database that you plan to create. Replace the name of the database with a new name. You can also change the path, folder and server name, as needed. TIP! For Windows 98 users using MS-SQL Server or MSDE, a database server name must be entered.
Page 271: Upgrading A Multi-Media Database
Rapid Eye DVR System Administrator Guide Figure 15-5 Options for Generating a MinAdmin Multi-Media Database Template You can produce *.DAT files for MinAdmin users. Use of the .DAT file and the template is discussed in the MinAdmin User Guide. Upgrading a Multi-Media Database Upgrades from v4 to v5 are Automatic You don’t have to know what version of Multi-Media software you are upgrading, only that...
Page 272: Upgrading A Local Database Without Connecting To The Multi-Media Database
Multi-Media Database Upgrading a Local Database Without Connecting to the Multi-Media Database Before upgrading View, use Windows Explorer to locate the [user].mdb file(s) on the PC. For example, if a user account called night operator is used to log on to View, look for a night operator.mdb file.
Page 273: Logging On
Rapid Eye DVR System Administrator Guide Logging On For Routine Use of Admin After specifying a database, Admin and View will continue to use it, each time that you log on. Logging on to Admin is a simple matter of starting Admin and clicking OK (as explained on page 262).
Page 274: Setting A Multi-Media Database For View
Multi-Media Database Setting a Multi-Media Database for View Launch View. Set the database. Either: • The PC can only run View. Select the database engine and browse for or enter the name of the database file. For SQL Server or MSDE databases, indicate the server and database.
Page 275: Refreshing A Local Database While Running View
Rapid Eye DVR System Administrator Guide Refreshing a Local Database while Running View Launch View. At the Logon, confirm that there is a checkmark in the checkbox for the Central database is accessible from this PC option. • If so, proceed with the logon.
Page 276 Multi-Media Database...
Page 277: Appendix A End User License Agreement
(the Customer), personally, on a non-exclusive and non-transferable basis, to use the software product in object code form for its own use solely in the Honeywell Product in which the software was embedded. This product may contain programs licensed by other suppliers that are integrated into the product, with such licensed programs to be subject to the terms and conditions of this agreement.
Page 278 End User License Agreement...
Page 279: Index
Multi-Media unit operator, dial-up customization account dial-up through an exchange account rights, based on another user listing after interruption account, Rapid Eye unit, see Multi-Media unit operator using RAS ActiveX Control Pad alarm log, see event log ACUIX dome alarm panel...
Page 280 spot checking refresh button, SNTP server auto-focus, PTZ setting automatically 65–66 auto-iris, PTZ synchronizing over dial-up synchronizing unit time to PC time zone conflict troubleshooting unit time synchronized to PC B&B smart switch, see PIT comma, delay in dial-up connection bad image, for tamper detection common network connection bandwidth, throughput option...
Page 281 Rapid Eye DVR System Administrator Guide dartboard control, PTZ default data device, see customer device four categories data rate, changing maximum has no effect 204, database administrator 181, Multi-Media unit 204, 206, date, security risk, see security risk outside world 115, 177, 203, 206,...
Page 282 IP port hardware, controlling public display monitor IPS, see images per second (IPS) HCU484 dome, see Honeywell fixed camera PTZ driver holidays adding priority in scheduling Honeywell Javelin 308 PTZ driver...
Page 283 Rapid Eye DVR System Administrator Guide viewing and sorting refresh rate logging an event, see event, set to be logged screen area logon dialog, setting language monitor out tab long distance prefix, changing monitor output, public display monitor lost video, triggering event recording...
Page 284 Rapid Eye site moving 139, 140, DHCP remove system password from all network address translation (NAT) removing system password primary connection resolution gauge...
Page 285 Rapid Eye DVR System Administrator Guide alarm 204, system, see system password alarm station 216, unique as user user, see user password clear storage using text securely in customer device Pelco P/D PTZ driver/dome in many dial-up areas PIT (Protocol Interface Translator)
Page 286 Quick Setup Wizard groups of cameras Quick Start Guide screen area, monitor secure site security additional administrator password Rapid Eye unit user, see Multi-Media unit operator alarm log Rapid Eye, technical support alarm notification RapidDome alarm use baud rate basic...
Page 287 Rapid Eye DVR System Administrator Guide security officer accidental deletion account rights alarm station, assigning to defining security needs alarm station, disabling recommended actions alarm station, not to be used unit system log deleting a security risk site name breach of trust...
Page 288 Admin software alarm 149, 216, central base 53, 56, central and localview maintenance 62, local 167, technical support older units auto-synch statistics user password calling after assigning to user Multi-Media after setting Rapid Eye 138, 146, 179, 183, 191, 201, changing...
Page 289 Rapid Eye unit, see Multi-Media unit operator too short video capture card for public display monitor video recording, see continuous recording and event recording video recording, set to OFF, see security risk...
Page 292 Document 800-07769 – Rev A – 02/11 © 2011 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.

Honeywell Rapid Eye System Administration Manual

About this Document

1 The Administration of a Rapid Eye System

2 Adding a Site to the Multi-Media Database

3 Connecting to a Rapid Eye Unit

4 Unit Configuration Basics

5 Video Feed Setup

6 Pan, Tilt, and Zoom (PTZ) Setup

7 Enhancing Video

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Summary of Contents for Honeywell Rapid Eye