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Rapid Eye™ LT
Digital Video Recorder

Installation Guide

Document 800-07766V1 – Rev A – 02/11

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Summary of Contents for Honeywell Rapid Eye LT

  • Page 1: Installation Guide

    Rapid Eye™ LT Digital Video Recorder Installation Guide Document 800-07766V1 – Rev A – 02/11...
  • Page 3 Installation Guide...
  • Page 4 Revisions Issue Date Revisions 11/10 New document, based on 800-02607V3, rev A for Rapid Eye Multi-Media, V9. V1 Rev A 02/11 Revision of 800-07766, Rev A. No major content changes. Changes include PAL RE LT units no longer supporting the internal modem.
  • Page 5: About This Document

    Rapid Eye™ LT DVR Installation Guide About This Document This document introduces the Rapid Eye™ Multi-Media LT Digital Video Recorder (DVR). It covers how to install and prepare the Rapid Eye Multi-Media LT DVR for use. This document is intended for installers. Overview of Contents This document contains the following chapters and appendixes: •...
  • Page 6: Cautions And Warnings

    Cautions and Warnings Caution This equipment is ONLY designed to be mounted and operated in a horizontal position. Caution Do NOT remove or defeat the ground pin of the 3-prong electrical plug. Caution The power cord is the disconnect device. Remove the appliance coupler connector to disconnect the equipment.
  • Page 7: Fcc Part 68

    Rapid Eye™ LT DVR Installation Guide if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
  • Page 8: Manufacturer's Declaration Of Conformance

    Manufacturer’s Declaration of Conformance Honeywell Video declares that HREwRxxyzzz Rapid Eye Multi-Media LT remote units are in conformity with Council Directives: 2004/108/EC (EMC), 2006/95/EC (LVD). These EuroNorms and harmonized standards were applied: •...
  • Page 9: Warranty And Service

    Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.796.CCTV for assistance or to request a Return Merchandise Authorization...
  • Page 10: Related Documents

    Multi-Media LT DVR. For more information, please refer to the documents listed in the table below (included on the Documentation CD that came with your Rapid Eye LT unit). Find the latest versions of these documents on the Honeywell Video website (see www.honeywellvideo.com/products/recorders/).
  • Page 11: Table Of Contents

    Unit Recovery ......... . . 29 Rapid Eye LT Unit Installation Environment ....... . 29 Setting Up LocalView .
  • Page 12 Quick Test for Remote Video ........39 Software for the Remote Operation of Rapid Eye LT DVRs ......39 Checklist for Admin Software .
  • Page 13 Rapid Eye™ LT DVR Installation Guide Coaxial Cable ..........63 Triaxial Cable .
  • Page 14 Contents...
  • Page 15 Serial Ports For POS ........59 Figure 5-7 Cash Registers Connected to a Honeywell PIT ......59 Figure C-1 Rubber Feet Placement for Vertical and Horizontal Installations .
  • Page 16 Figures...
  • Page 17 Rapid Eye™ LT DVR Installation Guide Tables Table 2-1 Contents of Rapid Eye Hardware Kit 100-02557 ......23 Table 2-2 Rear Panel Connectors .
  • Page 18 Tables...
  • Page 19: Introduction

    Introduction This chapter provides an overview of a typical Rapid Eye Multi-Media LT DVR installation process: • Connecting cameras to your Rapid Eye Multi-Media LT DVR • Connecting the Multi-Media LT DVR to a network, telephone line, or both • Configuring the Multi-Media LT DVR Note Experienced installers may wish to go directly to...
  • Page 20: Connecting Cameras

    36. Testing a Dial-Up Connection in the Field Powering the Multi-Media LT DVR Honeywell recommends that you apply power to the Multi-Media LT DVR through an uninterruptible power supply (UPS). For more information, see on page 28. Powering Up...
  • Page 21: Configuring The Multi-Media Lt Dvr

    Rapid Eye™ LT DVR Installation Guide Caution In Europe, a UPS is required to meet EN50130-4 Euro Norm. Configuring the Multi-Media LT DVR Whether you plan to operate the DVR onsite (using LocalView) or remotely (using View software through a network connection), you need to set up LocalView. Note For remote operations using only dial-up, you do not need to set up LocalView.
  • Page 22: Storage Estimator

    Introduction Web Site To learn more about Honeywell products that can be used with your Multi-Media LT system or to consult our library of user documentation, go to www.honeywellvideo.com. Storage Estimator The Storage Estimator is installed along with the Rapid Eye software. To run the storage estimator, install the Rapid Eye software, and then: ...
  • Page 23: Installation

    Installation This chapter provides procedures for installing a Rapid Eye Multi-Media LT DVR system in the field. Before You Begin It is important that you follow the procedures in this chapter in the order listed. Please read this guide carefully before starting the installation. Keep this guide for future reference. Unpack Everything Check that the items received match those listed on the order form and packing slip.
  • Page 24: Overview Of The Installation Procedure

    Installation Unpack the DVR Open the box and remove the Multi-Media LT DVR, the power cord, and the other contents of the box (see Table 2-1). Remove the plastic bag that surrounds the DVR. Store the box and packaging materials. Caution Do not remove factory seals on a Rapid Eye Multi-Media LT DVR.
  • Page 25: Recording The Installation Details

    Description VIDEO INPUTS BNC connectors for video input. A Rapid Eye LT can have 4 or 8 video input connections. VIDEO OUTPUTS BNC connectors to relay a video feed to either a CCTV, NTSC or PAL monitor, VCR, or other device.
  • Page 26: Connecting A Camera

    Connect the camera sequentially; that is, connect the first camera to VIDEO IN 1, the second camera to VIDEO IN 2, and so on. The BNC connector’s low signal loss, ease of twist-on installation, and small size, make it a common connector for CCTV connections. Honeywell recommends using a solder- or crimp-type connector.
  • Page 27: Rapid Dome Or Rapid Dome Gold Dome Systems

    Rapid Dome or Rapid Dome Gold Dome Systems With Rapid Dome or Rapid Dome Gold dome systems, using twisted pair transmission, Honeywell recommends that passive-to-passive transmission distances be no more than 500 feet (154 meters). For greater distance, please use an active receiver such as an HUTP652R.
  • Page 28: Powering Up

    Turn on camera(s) and other hardware connected to the DVR. Press the power switch on the back panel of the Multi-Media LT DVR. Note Honeywell recommends that you power the cameras before powering the Multi-Media LT DVR. Powering Down Press the power switch on the back panel of the DVR.
  • Page 29: Unit Recovery

    (Tma) specified by the manufacturer. The following guidelines must be followed when installing your Rapid Eye LT unit: • There must be at least 1 inch of clear, unobstructed space around the front, rear and...
  • Page 30: Setting Up Localview

    Caution Units that are operating in an environment where the ambient temperature measured at the intake vent is greater than 104°F (40°C) are not covered by Honeywell warranty. Caution Moisture condensation could damage the DVR. Be aware of possible moisture condensation when using the unit in a humid area, or in areas where the temperature fluctuates.
  • Page 31: Monitor

    A USB mouse (included) and PC monitor (not included) are needed when using LocalView to operate a Rapid Eye Multi-Media LT DVR. A USB keyboard (not included) is optional. Connect the mouse (included) to a USB port on the rear panel of the Rapid Eye LT unit.
  • Page 32: Using The Virtual Keyboard

    For dial-up connections, LocalView is not needed to help set up a remote connection. Using the Virtual Keyboard Use the virtual keyboard (Figure 2-6) to input text into LocalView fields, if you do not have a keyboard connected to the Rapid Eye LT unit. Figure 2-6 The Virtual Keyboard...
  • Page 33: Common Network

    Rapid Eye™ LT DVR Installation Guide Common Network Figure 2-7 LocalView Panel for Network Settings If you are not using Dynamic Host Configuration Protocol (DHCP), enter the IP Address for your unit manually. 164.178.32.1 Using LocalView, enter the IP Address of the DVR (see 2-7).
  • Page 34: Dynamic Host Configuration Protocol Without Dns

    Installation Note In LocalView, Site Name shows what can also be called the DVR computer name or network name. In the Admin application, Site Name is not the same; it is a label to identify the DVR when using the View application. Timeout on Network Without DHCP If DHCP is unavailable on your network, the DVR request for DHCP services times-out after two minutes.
  • Page 35: Testing A Network Connection In The Field

    To test a network connection, PING the DVR. Dial-up Connection The internal modem is only supplied with North American Rapid Eye LT units. European units requiring modem functionality require an external modem connected to Serial Port 1 or 2 (see the documentation that came with the external modem for connection information).
  • Page 36: Dvr Internal Modem Default Settings

    Installation Plug the other connector in a telephone outlet. Note Connect the DVR to a telephone line only if a dial-up connection is planned. Caution Power down the DVR before connecting hardware to it. See Powering Up on page 28. For Telco communication, a data-grade (fax) telephone line is preferable to a standard line.
  • Page 37: Upgrading The Software Of A Dvr Onsite

    Rapid Eye™ LT DVR Installation Guide Upgrading the Software of a DVR Onsite Onsite, you can upgrade a Multi-Media LT DVR equipped with a DVD drive, using the Upgrade CD. Open the DVD drive. Place the CD identified as UPGRADE into the tray. Shut the DVD tray.
  • Page 38 Installation If the size of a clip exceeds the space available on the media, a warning message appears. You can reduce the size of a clip by removing video feeds, or by shortening the clip. Making and Copying a Clip from a PC Running View Operators who make video clips offsite, using a PC running the View application, can copy one clip or many, using the hardware on the PC.
  • Page 39: Quick Test For Remote Video

    It is useful to establish that the hardware and software installations are in good working order before securing the system with passwords, user accounts, and so on. Software for the Remote Operation of Rapid Eye LT DVRs Checklist for Admin Software...
  • Page 40: Checklist For View Software

    After one Maintenance Session runs, the site is ready for further configuration and operation. Check if the connected camera(s) in a powered ON state are showing video feeds. Set the time of the Rapid Eye LT DVR. Figure 3-2 Running a Maintenance Session...
  • Page 41: Avoiding Installation Problems For Video

    Rapid Eye™ LT DVR Installation Guide Figure 3-3 Select a Site on the Sites Tab, then Click Live Tear-away Player window Player toolbar Image from video feed Avoiding Installation Problems for Video After a successful, quick connection, check the recorded video for hard-to-predict situations.
  • Page 42: Calibrating Tamper Detection For Cameras

    Quick Test for Remote Video Scheduling The video archive can be spot-checked for recorded video when cameras are scheduled to record it. Refer to Scheduling in the Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide. Vandalism Tampering with cameras, the DVR or other hardware. This can be done by damaging hardware directly or indirectly interfering (by spraying paint, fog or moving objects in the way), or even through reconfiguration, using View software.
  • Page 43: Calibrating Rows Of Mobile Objects

    Rapid Eye™ LT DVR Installation Guide Calibrating Rows of Mobile Objects Scene Change is sensitive to large scale changes in a scene. For example, using Scene Change for a camera that shows many chairs in a row, close by, such as in an airport or casino, may not be effective.
  • Page 44: Figure 3-4 Dvr Base Ip Ports: Remote Connection And Alarm Station

    Quick Test for Remote Video Figure 3-4 DVR Base IP Ports: Remote Connection and Alarm Station...
  • Page 45: Audio

    Audio This chapter covers: • Checking for audio interference • Monitoring and recording audio remotely and onsite using LocalView Audio at a Multi-Media LT Site If security procedures call for viewing the person that is speaking, plan to place microphones in camera range. However, microphones can be placed independently of cameras;...
  • Page 46: Checking For Audio Interference

    Audio Selecting a Microphone Choosing a microphone type (condenser, canon, Lavaliere, and so on), pickup pattern (cardioid, omni-directional, and so on), sensitivity, whether one needs phantom power, and other considerations, are beyond the scope of these installation instructions. Unlike camera domes, you can mix different models of microphone at a site.
  • Page 47: Audio For Operators

    Rapid Eye™ LT DVR Installation Guide Recorded audio After a day or two, check for background noise in recordings, using a retrieval session to spot-check each microphone for a few seconds at every half-hour or so, during a 24-hour period. This can reveal if microphones are placed too near sources of background noise such as a vent.
  • Page 48: Monitoring And Recording Audio

    Audio Caution The Audio tab is unavailable on PCs without a sound card. Monitoring and Recording Audio Select the Enable checkboxes to enable transmission of sound from point to point and to monitor it. Select the Record checkbox to record sound along with the video from the site. Enabling Talking to a Site Select the Talk (Audio Out) checkboxes, as needed for each channel (see 4-3).
  • Page 49: Site Hardware

    Site Hardware You can add hardware to a Multi-Media LT DVR at any time. Multi-Media software is then used to make Multi-Media LT DVRs aware of the hardware. The steps to do so are outlined in the road map, below. Road Map for Adding Hardware After testing the connection from an operator PC to a Multi-Media LT DVR, power down the DVR, then:...
  • Page 50: Connectors For Serial Communications

    Site Hardware You have the option of rack-mounting the DVR. Leave at least a one-inch space on the sides of the rack for ventilation. Plug the supplied power cord from the rear of the Multi-Media LT DVR to a grounded power supply, preferably through an uninterruptible power supply (UPS).
  • Page 51: Hardware Options

    Rapid Eye™ LT DVR Installation Guide Figure 5-2 Pin Order on Serial Ports 3 and 4 of an RJ45 Connector Hardware Options A Rapid Eye Multi-Media LT DVR interfaces with hardware such as: • Public display monitor (see the next section). •...
  • Page 52: Using Localview For Public Display

    More than one camera can be displayed simultaneously. For a better public display of video, and if displaying one video feed at a time is satisfactory, Honeywell recommends using a dedicated NTSC (or PAL) monitor, rather than the VGA output used for LocalView.
  • Page 53: Many Ptz Domes On One Serial Communications Line

    Camera Address on two or more domes connected to the same bus. Connect the ACUIX cameras to a port on the Rapid Eye LT DVR. Notify the Multi SA of the number of the port used on the Rapid Eye LT DVR and the Camera Address used for each ACUIX camera.
  • Page 54: Alarm Sensors

    After the installation, installers should communicate to the Multi SA: each address used by the PTZ domes and the number of the port used for PTZ on the Rapid Eye LT DVR. Alarm Sensors To connect alarm-type hardware to a Multi-Media LT DVR, use hookup wire in the 20-gauge range.
  • Page 55: Inputs For Sensors

    Technical Notes Inputs to a Multi-Media LT DVR Used by Hardware Devices Honeywell recommends that installers report the connection of input devices to the organization Multi-Media System Administrator, indicating if the devices are using connections that are: normally open, normally closed or end-of-line.
  • Page 56: Control Outputs

    Site Hardware Alarm Sensors Most alarm sensor units have a dry contact for outputs, usually providing normally open (NO) contacts or normally closed (NC) contacts. The sensor inputs to a Multi-Media LT DVR are configured for normally open (NO) devices. End-of-Line A sensor input can also be configured as EOL (end-of-line or protected).
  • Page 57: System Monitoring

    Rapid Eye™ LT DVR Installation Guide Purpose Outputs can be activated by: • A View operator • Automatically, by response rules, set by a System Administrator (see System Monitoring). System Monitoring A Multi-Media LT DVR can be monitored for failure to: •...
  • Page 58: Alarm When Disabling Video Recording

    A power outage triggers the relay immediately. Alarm When Disabling Video Recording A Rapid Eye LT DVR can be monitored for operator tampering with recording. Refer to the Guide, in the tracing Rapid Eye™ Multi-Media Digital Video Recorder System Administrator section.
  • Page 59: Netpit And Pit Devices

    A PIT can provide communications for one device (AVBPIT1) or up to four devices (AVBPIT4POS). A NetPIT device provides communications for up to 16 POS devices from one serial port. Figure 5-7 Cash Registers Connected to a Honeywell PIT PIT/NetPIT COMMON CONTROL...
  • Page 60: Port Use Restrictions

    Site Hardware Assignment Limits Up to four PIT serial devices can be supported. Four POS devices can be assigned to each PIT device. Configuring POS, PIT and NetPIT Devices for Rapid Eye For procedures to configure POS devices, using the Serial Devices tab in the Maintenance dialog, refer to the Rapid Eye™...
  • Page 61: Appendix A Frequently Asked Questions

    Frequently Asked Questions This appendix describes some typical installation questions and provides possible solutions. If you are still having difficulty, please call Honeywell Technical Support (see the back cover of this manual for contact information). Supporting an Installation Table A-1...
  • Page 62 Frequently Asked Questions Table A-1 Installation FAQs (cont’d) Problem Possible Solution Refer to … No video Check the camera connections. on page Connecting a Camera Check if there has been a power outage. Has the UPS on page Powering Up failed? Check that the DVR, cameras, and other hardware are Powering the Multi-Media LT DVR...
  • Page 63: Appendix B Cabling

    Cabling Coaxial Cable For short camera-to-monitor distances (up to several hundred feet), use pre-assembled or field-connected lengths of RG59/U coaxial cable, with continuous shielding, using a BNC connector at each end. Length Limit The cable length between a camera and the Multi-Media LT DVR should be limited to 230 meters/750 feet.
  • Page 64: Triaxial Cable

    Cabling Triaxial Cable Use triaxial cable instead of coaxial cable when the cable must be routed through an area having EMI (Electromagnetic Interference) caused by (partial list): • Large machinery • High voltage power lines • Refrigerator units • Microwaves Triaxial cable has a center conductor, insulator, and shield, followed by a second insulator and shield.
  • Page 65: Appendix C Horizontal And Vertical Unit Installations

    Horizontal and Vertical Unit Installations Rubber Feet and the Orientation of Unit Installations The Rapid Eye Multi-Media LT unit can be installed one of the two following orientations (see Figure C-1): • Horizontal. The rubber feet come pre-installed on the unit for horizontal installations. •...
  • Page 66: Installing Rubber Feet For A Vertical Installation

    Horizontal and Vertical Unit Installations Installing Rubber Feet for a Vertical Installation If you will be installing your Rapid Eye Multi-Media LT DVR vertically, use the following procedure to change the rubber feet placement for a vertical installation: Unscrew the four rubber feet from the bottom of the Multi-Media LT unit. You should be able to remove the rubber feet by hand.
  • Page 67: Appendix D Site Information Checklists

    Site Information Checklists This appendix provides checklists that site installers and operators may find useful. Organization Personnel Name, Telephone Number, E-mail Information Installer Multi-Media LT System Administrator (Multi SA) Security personnel Network Administrator Onsite personnel Emergency / after hours Site Definition Rapid Eye Site Identification LocalView Site Name...
  • Page 68: Communications To Dvr

    Site Information Checklists Rapid Eye Site Identification (cont’d) Street address Multi-Media LT DVR location: floor, room, area, and so on. SNTP servers (optional) Primary: Secondary: System password Changed? In LocalView, Site Name shows “REM[hyphen][unit serial number]” and includes the leading zeroes. This is called the DVR computer name or network name.
  • Page 69: Communications From Dvr To Alarm Station

    Rapid Eye™ LT DVR Installation Guide Communications from DVR to Alarm Station Connection Value at Alarm Station ) network ) dial-up ) both ) NAT Network IP address Network Address Router at Multi-Media LT site Translation (NAT) for Inside IP internet router Outside IP Dial-up remote access...
  • Page 70: Video Camera Configuration

    Site Information Checklists Video Camera Configuration Color / B&W / None Camera Model, Location, PTZ PTZ Address (Yes / No) Sensor Hardware Input Type (NO / NC / EOL) Description...
  • Page 71: Control Outputs

    Rapid Eye™ LT DVR Installation Guide Control Outputs Output Description Serial Ports Port Use (Modem / PTZ / POS …) Parameters / Comment SERIAL PORT 1 DB9 connector SERIAL PORT 2 DB9 connector SERIAL PORT 3 RJ45 connector SERIAL PORT 4 RJ45 connector Document 800-07766V1 Rev A 02/11...
  • Page 72: Point-Of-Sale (Pos) Hardware

    Site Information Checklists Point-of-Sale (POS) Hardware Type Name / Model # Data / Text of Interest...
  • Page 73: Index

    Rapid Eye™ LT DVR Installation Guide Index clip distribution coaxial cable communications, serial ACUIX camera connecting Admin, checking for software connections alarm panel ACUIX PTZ dome to DVR connecting alarm panel connecting to DVR fault relay alarm sensors alarm sensors audio inputs configuring camera to DVR 20,...
  • Page 74 powering up parallel port restrictions securing monitor unit recovery connecting 31, unpacking public display monitor upgrading software onsite mouse, connecting to DVR Dynamic Host Configuration Protocol, see DHCP NetPIT electrical interference network connection common DHCP network address translation (NAT) testing FAQs 61–64 network settings...
  • Page 75 Rapid Eye™ LT DVR Installation Guide upgrading onsite UPS, connecting speakers, connecting storage estimator, running system monitoring vandalism, monitoring video environmental factors tamper detection monitoring for tampering TELCO viewing live connecting View connections availability triaxial cable checking for software configuring alarm sensors configuring PTZs obtaining video running a maintenance session...
  • Page 78 Document 800-07766V1 – Rev A – 02/11 © 2011 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.

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