Honeywell rapid eye System Administrator Manual
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Honeywell rapid eye System Administrator Manual

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Rapid Eye™
Multi-Media Digital Video Recorder
System Administrator Guide
Document 800-02325 – Rev A – 07/08

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Summary of Contents for Honeywell rapid eye

  • Page 1 Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide Document 800-02325 – Rev A – 07/08...
  • Page 3 Simultaneous Sessions from One Unit and NetPIT and PIT Devices. "Boosted" recording changed to "Event" recording, but a "Boost" button remains. Section breaks added: Setting up a Connection to a Rapid Eye Unit Pan, Tilt, and Zoom (PTZ) Setup. K14392V1 2007, October Mentions inter-operability with ActivEye.

  • Page 5: Table Of Contents

    Grouping Folders.............................. 27 Setting up a Connection to a Rapid Eye Unit......... 29 Working with Connections ............................29 Using LocalView to Modify the IP address of a Rapid Eye Unit............... 30 Testing a Connection............................30 Common Network ............................... 31 Dynamic Host Configuration Protocol ........................32 Dynamic Host Configuration Protocol, without DNS ..................
  • Page 6 SNTP: Setting the Clock Automatically........................56 System Clock: Manual Setting ............................ 56 Adjusting the Clock on a PC Running Rapid Eye Software................56 Using a PC’s Clock to Set a Unit’s Clock Manually ..................56 Adjusting the Time on an Operational Unit ...................... 57 Correcting the Clock ............................
  • Page 7 Privacy Zones for RapidDome.......................... 98 To Set a Privacy Zone............................98 ACUIX Dome Camera..............................98 Configuring the Intellibus Device for a Rapid Eye Unit ..................99 To Configure an ACUIX Dome Camera for PTZ Use ..................99 Discovery of ACUIX Dome Cameras ......................100 Backing Up an ACUIX Configuration File to a PC ..................
  • Page 8 Calibration of Tamper Detection........................122 Scene Change-type Tamper Detection: Learning ................122 Computing the Length of the Video Archive......................123 Rapid Eye Storage Estimator ......................... 124 Number of Cameras, Audio ..........................125 Scheduling Cameras ............................125 Frame Rate for Continuous Recording......................126 Quality ................................
  • Page 9 Updating an Account in LocalView......................... 162 Granting More or Less Rights to an Account......................162 To Customize the Rights in an Account ......................163 Right to Use ActivEye, by Honeywell Video Analytics ................... 164 User Rights and Security ..........................164 Document 800-02325 Rev A...
  • Page 10 Table of Contents To Deny Access................................. 165 Removing a User's Account ............................165 To Delete an Account Used Onsite, to Access LocalView................165 Security for a Multi-Media System ............167 Security Options ................................ 167 Securing the Multi System ............................167 Security Priorities ............................
  • Page 11 System Administrator Guide System Failure................................200 A Multi-Media Alarm Station ............................201 Alarm Notification: Response Priority ......................201 PPP Connectivity ............................... 202 Denying Access................................. 202 Denying Access .............................. 203 To Deny Access to a User of Your Multi System.................... 204 To Stop a Session on a Networked Multi-Media Unit ..................
  • Page 12 Table of Contents To Select Another Connection to a Site, During a Tour................. 230 Removing a Tour ............................... 231 Alarm Log....................233 Viewing the Log ................................. 233 To view the log ..............................233 Sorting the Log ............................... 234 Selecting Log Items ............................234 Printing the Log .................................
  • Page 13 Fig. 3–9. Inputting the Site Name from LocalView into a DHCP Connection. Fig. 3–10. Report of a Dynamic IP Assigned by DHCP to a Rapid Eye Unit. Fig. 3–11. DNS Setup in Microsoft Windows. Fig. 3–12. Connection Settings for NAT Use of an Internet Router.
  • Page 14 Table of Contents Fig. 5–6. Estimating a Unit's Video Archive. Fig. 5–7. Load on DSP Resources. Fig. 5–8. The Automatic DSP Performance Maximization Window. Fig. 5–9. The Configure Automatic Optimizations Command. Fig. 5–10. The Enhanced Preview Window. Fig. 5–11. Using High or Moderate Resolution, 320 × 240 (NTSC), to Identify a Subject. Fig.
  • Page 15 Fig. 11–8. Irregular Use of Area Codes when Units Are Calling an Alarm Station. Fig. 11–9. Customizing the Dial-up to an Alarm Station in the Site’s Definition. Fig. 11–10. International Prefixes for Use of Rapid Eye Software in North America. Fig. 11–11. International Prefixes for Use of Dial-up in Rapid Eye Software.
  • Page 16 Table of Contents Fig. 13–2. Possible Result of Sorting when Using “Month, Day, Year”. Fig. 13–3. Filtering the Alarm Log. Fig. 14–1. Data Flow from Admin to View. Fig. 14–2. Admin Icon on the Windows Desktop. Fig. 14–3. Specifying the Multi Db. Fig.
  • Page 17 Table 5–3 Recording Resolutions for Multi-Media DSP (pixel × pixel): NTSC and PAL Table 5–4 Recording Resolutions for Multi-Media LT (pixel × pixel): NTSC and PAL Table 5–5 Display Properties for Optimal Rapid Eye Video at Higher Resolutions Table 6–1 PTZ Drivers for Controllers and Domes Table 6–2 Position after Close of Session, for PTZ Cameras...
  • Page 18 Table 10–6 Event: Default Settings for Log and Alarm Table 11–1 Defining a Connection to an Alarm Station Table 11–2 Connection Information Needed for a Rapid Eye site to an Alarm Station Table 11–3 Router Mappings: Example for Unit Callback to Alarm Stations Table 11–4 Area Code Matching, for Site and Alarm Station...

  • Page 19: The Administration Of A Rapid Eye System

    View software is used to further configure each of the Multi-Media DSP units for: video, audio, POS devices and so on. View software can connect to many Rapid Eye units at once, for configuration and for video, live and recorded, alarm sessions and so on.

  • Page 20: About Using Localview Onsite

    LocalView. About Rapid Eye Active Alert Units and LocalView On Rapid Eye Active Alert® units, LocalView can be used to change only the unit's network configuration. This is useful during the installation, to setup a network connection. No password or Help is needed.

  • Page 21: For The Multi Sa Only: Admin And View Software

    For the Multi SA Only: Admin and View Software The system administrator of your Rapid Eye system (Multi SA) needs Admin software and View software. Use the Admin CD-ROM that came with your unit to install both. If security is important to your organization, Honeywell recommends that the Admin CD-ROM be used only on the PC of your organization’s Multi SA.

  • Page 22: Customizing A Unit: View Software

    Portable document format (PDF) while running Admin software, and can be searched using Adobe Acrobat Viewer. Configuration malfunctions For problems with camera position, wiring, connections to other hardware, see the Rapid Eye Multi-Media Digital Video Recorder Installation Guide, K14390, or please contact the installer of your Multi system.

  • Page 23: Adding A Site To The Multi Database

    Adding a Site to the Multi Database Use Admin software to add, update or delete a "site" record to the Rapid Eye Multi database. A Rapid Eye "site" refers to one Rapid Eye unit. Adding a Site Fig. 2–1. Right-clicking in the Right Pane.

  • Page 24: Icons And Alternate Access To Commands

    Adding a Site to the Multi Database Icons and Alternate Access to Commands Right-click an item to display a context-sensitive menu. . To add an item. . To update an item. . To delete an item. For a list of keyboard shortcuts, use the Actions menu. Another "Site Name"...

  • Page 25: Updating A Site

    Double-click a site name. The Update Site dialog appears. To Rename a Site Type in the Site Name box, as needed. Click Save and Close. This updates the name of the Rapid Eye unit on the Sites tab in View software. Note For connections using DHCP, a different “site name”...

  • Page 26: Deleting A Site

    An operator who deletes a site by mistake needs to re-enter the site’s information; see Adding a Site, p. 23. If a system password has been applied to a Rapid Eye unit and that site is deleted by mistake, you need LVP; see Last Valid Password, p.

  • Page 27: To Create A Folder In Rapid Eye Admin Software

    Grouping Folders In a Rapid Eye database, folders can be dragged into other folders or back to the root of the database. A folder that holds others, displays + or - on its left. Double-click a folder to expand or hide its contents.

  • Page 29: Setting Up A Connection To A Rapid Eye Unit

    Using Admin software Admin software is used to set up, or modify, a connection to a Rapid Eye unit. Figure 3–4 shows how to add a connection;...

  • Page 30: Using Localview To Modify The Ip Address Of A Rapid Eye Unit

    To setup A network connection, see Common Network, p. 31. For connections through routers, some TCP ports need to remain open in your organization’s firewall, for connections to Rapid Eye units; see the "Firewall Reference" in the Installation Guide, K14390.

  • Page 31: Common Network

    You have the option of typing in Connection Name, to rename the connection. Click Save and Close. For a report, see Connection Report, p. 46. Fig. 3–7. Operating a Rapid Eye Unit Using a Network Connection. Document 800-02325 Rev A 07/08...

  • Page 32: Dynamic Host Configuration Protocol

    Use LocalView to enable DHCP on the Rapid Eye unit. See figure 3–8. By default, the Site Name in LocalView shows “REM[hyphen][unit serial number]” and includes the leading zeroes. The unit serial number of the Rapid Eye unit is also printed on a sticker affixed to the unit.

  • Page 33: Dynamic Host Configuration Protocol, Without Dns

    While Working with Connections (p. 29): Use LocalView to enable DHCP on the Rapid Eye unit. See figure 3–8, p. 32. The Site Name is not used in this type of connection. Click Refresh. Make a note of the IP Address assigned by DHCP to the unit, for use in steps 4 and 5 of this procedure.

  • Page 34: Fig. 3-10. Report Of A Dynamic Ip Assigned By Dhcp To A Rapid Eye Unit

    Session, and then click the System tab. See figure 3–10. Fig. 3–10. Report of a Dynamic IP Assigned by DHCP to a Rapid Eye Unit. Note Changing a unit’s Use DHCP or Site Name while operating a unit “locks out”...

  • Page 35: Network Address Translation, Using An Internet Router

    System Administrator Guide Fig. 3–11. DNS Setup in Microsoft Windows. Network Address Translation, Using an Internet Router Step 1: Use a Router’s Mappings in a Rapid Eye Connection While Working with Connections (p. 29): Obtain the outside IP address of the internet router, from the network administrator, or the installer.

  • Page 36: Fig. 3-12. Connection Settings For Nat Use Of An Internet Router

    Setting up a Connection to a Rapid Eye Unit Fig. 3–12. Connection Settings for NAT Use of an Internet Router. Table 3–1 Router Mappings for NAT Operation of Rapid Eye Units Router: Outside IP* Router: Source Ports* Destination Ports Rapid Eye Unit IP* (constant ‡...

  • Page 37: Direct Connection To A Standalone Pc

    * The values for IP addresses and ports depend on system administrator of the remote LAN. † The Rapid Eye Multi Admin may need to indicate to the system administrator of the remote LAN that the Maintenance and FTP values are increments of the Session value, in a connection.

  • Page 38: Dial-Up Connection

    Using Microsoft Windows, set the IP Address on the PC’s network card to an address on the same subnet as the Rapid Eye unit, as shown in table 3–2. To change a PC’s IP addresss, see your Microsoft Windows documentation.

  • Page 39: Area Code: Irregular Use

    System Administrator Guide While Working with Connections (p. 29): Select Use Dial-up Networking. Leave the Country Code to “(dialing same country)”. Type the unit’s Area Code (City Code) and Phone Number. You have the option of changing “[site name] -> Dialup” by typing in Connection Name. See figure 3–15.

  • Page 40: To Force A Long-Distance Dial-Up Using A Local Area Code

    Serial Device: Modem, on p. 140. Should you plan to add an alarm station Should you plan to add one or more alarm stations using dial-up connections, Honeywell recommends that area codes be included in all telephone numbers. Dial-up connections between...

  • Page 41: Offering Many Dial-Up Connections To The Same Unit

    System Administrator Guide a Multi-Media unit and an alarm station running View are explained in Dial-up Connection to an Alarm Station, on p. 214. Offering Many Dial-Up Connections to the Same Unit More than one dial-up connection to the same Multi-Media unit may be needed. Table 3–3 lists configurations, and the number of connections for best results.

  • Page 42: Ras Server

    Many units at once. Users dial-up the RAS server before using View. This is discussed later in Using a RAS Server before Connecting to Unit on p. 45. For both cases, a RAS is set up on a server that can access networked Rapid Eye Multi-Media units.

  • Page 43: To Set A Connection To A Ras

    Multi sessions (live, retrieval and alarm) are sent to port 10,000. This port should be left open in your organization’s firewall, for the sockets used by Multi. Fig. 3–19. Connecting to a Rapid Eye Site through a RAS Server, Transparently. To Set a Connection to a RAS Fig.
  • Page 44 PPP username and password in a site’s definition makes View use your entries for PPP instead of the Multi-Media unit’s during a dial-up connection. Technical warning for PPP: Changing the “Rapid Eye Multi” phone book entry in a dial-up program is ineffective. The phonebook entry is overwritten by data in the Multi database...

  • Page 45: Using A Ras Server Before Connecting To Units

    Planning to connect to many units For access to a RAS server “in front of” Rapid Eye sites on a network, the RAS server’s information is not recorded in the Multi-Media sites’ definitions. The RAS information must be known by the user of the PC and recorded in a Microsoft dial-up application.

  • Page 46: Connection Report

    Setting up a Connection to a Rapid Eye Unit Connection Report Fig. 3–22. Site Tab’s Report of Primary Connections. In Admin software, the site tab reports the primary connection to a Rapid Eye site. See figure 3–22 Connection codes The codes used to identify the primary connection, are listed in table 3–4, in the “Site Tab’s Report”...

  • Page 47: To Sequence A Site's Alarm Stations

    System Administrator Guide Cascade sequence To insure against alarm station unavailability, you can: Assign more than one alarm station to a unit Set the order in which alarm stations are called. Preparations Before you prioritize alarm stations: Adding an Alarm Station: Name and Create Alarm stations using the Alarm Station tab.

  • Page 48: Setting A Site To Not Report Alarms To A Specific Station

    Setting up a Connection to a Rapid Eye Unit You have the option of ending the site edit. To do so, click Save and Close. The Admin window reappears, listing your system’s sites on the Site tab. You need to use View to update security for the Multi-Media unit. See...

  • Page 49: To Customize The Dial-Up Connection To An Alarm Station

    System Administrator Guide Preparation An alarm station’s telephone number in the site definition is a copy of the number in the alarm station definition. Before customizing a dial-up connection, consider if the alarm station definition is correct, as explained in Dial-up Connection to an Alarm Station on p.

  • Page 50: To Cancel The Customization Of A Telephone Number

    Setting up a Connection to a Rapid Eye Unit To Cancel the Customization of a Telephone Number While creating or updating a site, an alarm station with a customized telephone number shows an asterisk (*) in the entry’s display. In the Report Alarms to these Alarm Stations pane, click .

  • Page 51: Unit Configuration: Basics

    Maintenance Session Using View View software is used to run a Maintenance session on a Rapid Eye Multi-Media unit, not Admin software. The Maintenance session is discussed in this System Administrator Guide because the session is designed to be used by the system administrator (the Multi SA) designated by your organization, to maintain and supervise your Rapid Eye System.

  • Page 52: Support For Older Models Of Units

    Installation Guide, K14390. Support for Older Models of Units Setup and Maintenance Older-model, Rapid Eye units are supported. If an older unit lacks a newer feature, the feature is not shown in a Maintenance Session. The interface appears as it did in the last-available upgrade for older units.

  • Page 53: Fig. 4-1. Multi-Media Unit Serial Number And Version Of Unit Software

    Live Sessions. One Maintenance Session is enough to register a site for all users of that site. Honeywell recommends setting a unit to the correct time zone, time and date before using the unit in your organization's operations.

  • Page 54: Unit's Time Zone And Clock

    Unit Configuration: Basics Scheduling options By default, video is recorded all the time and alarms can be triggered at any time. You have the option of having cameras and alarms disabled on days and at times of your choice. To do so, see: Scheduling: Configuration, p.

  • Page 55: Conflicting Time Zones

    System Administrator Guide If the zone indicated in the Time Zone box is incorrect, click the arrow in the box. A list of all time zones appears. Scroll the list as needed to find a match for the time zone in which the unit is installed. The time zone is set right away;...

  • Page 56: Sntp: Setting The Clock Automatically

    System Clock: Manual Setting A Multi SA can synchronize the clock of a Rapid Eye Multi-Media unit using a PC’s clock as reference. This is more useful for units connected only by dial-up, but can also be used for units on a LAN.

  • Page 57: Adjusting The Time On An Operational Unit

    Adjusting the Time on an Operational Unit If a unit's clock is set incorrectly (more than +/– a few seconds), Honeywell recommends setting a unit to the correct time (and date) as soon as possible. Human error or unauthorized use Leaving the clock set to an incorrect time (more than +/–...

  • Page 58: Correcting The Clock

    Password, on p. Then update security, as explained in Updating Security on a Multi-Media Unit, on p. 133. Rebooting a Unit Start a Maintenance Session for the Rapid Eye site. Please wait until the “System operational” message appears. Click Reboot.

  • Page 59: Remote View Software Upgrade

    Honeywell website at: www.honeywellvideo.com/support/downloads_dvr.html Follow this procedure to complete the upgrade Start a Maintenance Session for the Rapid Eye site. Please wait until the “System operational” message appears. Select the System tab in the Maintenance window. Click Upgrade. You are warned that all users will be disconnected from the unit. Click Yes to continue.

  • Page 60: Maintenance Reference

    Unit Configuration: Basics Fig. 4–5. The System Tab: Upgrading Remote View Software Click Next. The message that opens describes the exact version that you are upgrading to. Click Next to start the upgrade. The unit will reboot automatically once the upgrade has completed. Maintenance Reference Ending Maintenance To end a...

  • Page 61: Maintenance Topics

    Events Dial-up Connection dial-up action Events Defined alarms action & Feedback Box Reference system files report Hardware Report Honeywell report Public Display Monitor: Using Monitor public display configuration Output 1 motion search configuration / Motion Detection action Multi Audio audio...

  • Page 62: Maintenance Tasks

    Serial Devices - Data at user discretion; to setup logs or recording alarms triggered by events Honeywell Statistics at user discretion; for troubleshooting technicians Clearing data when permanently closing a site upgrades...

  • Page 63: Feedback Box Reference

    System Administrator Guide Feedback Box Reference Table 4–4 Messages from a Unit, During a Maintenance Session Message Following … See… (page) Activate System Failure Apply or Multi-Media unit reboot Activated System Apply or Multi-Media unit reboot Activating remote unit... Multi-Media unit Reboot Activating System Multi-Media unit Reboot Clearing Storage...

  • Page 65: Video Feed Setup

    Video Feed Setup Cameras Automatic detection A Multi-Media unit detects cameras that are powered and connected to it, when the unit is powered or rebooted. Fig. 5–1. The Video Tab: Camera Names and Image Settings. Renaming a Camera Continue or start a Maintenance Session (p.

  • Page 66: Adjusting A Video Feed

    Video Feed Setup Adjusting a Video Feed Continue or start a Maintenance Session. On the Video tab, select the name of a camera in the Name column. Adjust Brightness, Hue, Contrast and Saturation, as needed. You can monitor changes on the video feed displayed on the tab: your changes are saved on-the-fly.

  • Page 67: Other Video Settings

    System Administrator Guide The resolution of recorded video is setup in a Maintenance Session and does not change when View software automatically optimizes the resolution of live video. Smoothing video Video smoothing is an option of View, set by the View operator. It adds a load to the operator's CPU and can slow busy systems.

  • Page 68: Recording Video: Continuous Recording Settings

    Making use of a Maintenance Session To setup a video feed, continue or start a Maintenance Session for the Rapid Eye site; how to do so is shown on p. 51. Fig. 5–3. The Recording Tab, Showing that Three Cameras Are Recording.

  • Page 69: Customizing Settings For Recorded Video

    Honeywell recommends optimizing the resolution of recorded video using the Automatic DSP Performance Maximization. Honeywell does not recommended gauging the resolution of recorded video based on live video. Live video is always shown at an optimal resolutions that can differ from the resolution for recording.

  • Page 70: Frame Rate Setting

    Video Feed Setup Frame Rate Setting On the Recording tab, click a cell in the Frame Rate column. Select a value (of images per second (ips)) from the list that appears. The default value is: 1 ips. Table 5–1 Frame Rate Values (Approximate ips) for Multi-Media DSP Units NTSC 12.5 Using lower frame rates...

  • Page 71: Continuous Recording And Event Recording

    System Administrator Guide Continuous Recording and Event Recording To use event recording, set different values for the Resolution, Frame Rate and Quality of from those for continuous recording. Authority The settings for recording video are made by your organization’s Multi System Administrator (Multi SA) or by a user with the Modify Configuration right in her account.

  • Page 72: Optimizing Recorded Video

    To make storage estimates using more parameters (scheduling, audio, motion and so on), Honeywell’s Rapid Eye Storage Estimator is installed with Rapid Eye software. See p. 124. Optimizing Recorded Video Flexibility To optimize the many setup options quickly, use the Automatic Maximization of DSP Performance.

  • Page 73: Making Optimized Resolution And Frame Rate Settings

    System Administrator Guide Fig. 5–8. The Automatic DSP Performance Maximization Window. Optimization options The list of options changes depending on: The use of NTSC or PAL The number of cameras connected to the unit. Optimization cannot be used if the cameras are not connected contiguously.

  • Page 74: The Enhanced Preview Of Resolution

    Continue or start a Maintenance Session for the Rapid Eye site. On the Video tab, select a camera name in the Name column. The Enhanced Preview button is available if the camera is recording. A camera that is recording is identified by a red dot, between its icon and name.

  • Page 75: Resolution Tips

    System Administrator Guide Resolution Tips The following tips prolong your unit's archive of video through lowering the resolution of recorded video. Do you need to establish an individual's "presence" or a person's identify? Presence may be sufficient. For tasks that only involve establishing if "someone has entered the building", or counting cars in a parking lot, and so on, low resolution may be “good enough”...

  • Page 76: Security And Presence

    Video Feed Setup Security and Presence Before critical events occur, it is worthwhile to compare video recorded at Continuous values with video recorded using Event values. You can establish if the resolution is high enough for your organization’s security needs. Consult your security personnel to find out whether you need to: Establish the presence of known individuals.

  • Page 77: Fig. 5–13. To Establish Presence, Lower-Resolutions May Suffice

    System Administrator Guide Fig. 5–13. To Establish Presence, Lower-Resolutions May Suffice. Retouching stills with software Bitmap editing tools and imaging software can be used to enhance video stills or screen captures. Though retouching may void the admissibility of the video as evidence in a court of law, it can be of use to highlight a detail or trait.

  • Page 78: Camera Tips For Identification: Quality And Resolution

    Video Feed Setup Camera Tips for Identification: Quality and Resolution Fig. 5–14. Camera Distance Can Be more Important than High Resolutions. Camera placement can be a crucial factor when troubleshooting resolution issues. If higher Quality and Resolution values are insufficient for your video needs, consider consulting your system installers about: Monitoring small or faraway objects.

  • Page 79: Fig. 5–15. Resolution Gauge For Recordings Made With Ntsc Cameras

    System Administrator Guide NTSC gauge The NTSC gauge is shown in figure 5–15. (1) shows a dot that indicates the resolution of video. The dot changes position when recording settings switch to and from Continuous Recording settings to Event Recording settings. Here, 640 x 240 continuous, is shown for NTSC. While Event Recording occurs (2), the dot moves to the right.

  • Page 80: Resolution Reference: Recorded Video

    Gauge in a Retrieval Session‡ Resolution 192 × 144 384 × 288 704 × 288 704 × 576 Comment lowest resolution Honeywell’s Highest setting for highest PAL default for PAL, Multi-Media LT setting including upgrades Gauge in a Retrieval Session‡...

  • Page 81: Customizing Windows For A Pc Monitor's Settings

    Larger Monitors and Microsoft Windows, p. 82. Honeywell also recommends that if you plan to display ten or more cameras at once on a PC screen that you consider: Using two PC monitors at the same time. See Microsoft Dual View and Rapid Eye View Software, p.

  • Page 82: Larger Monitors And Microsoft Windows

    Video Feed Setup Larger Monitors and Microsoft Windows Fig. 5–17. Microsoft Windows’ Screen Area Settings. Setting Microsoft Windows Larger computer monitors and better video cards are assets when setting Microsoft Windows for high Screen area settings. Note how in figure 5–17, the change in size of the camera windows, as the screen area changes—a camera window is highlighted for comparison.

  • Page 83: Environmental Interference For Video Feeds

    System Administrator Guide Environmental Interference for Video Feeds Preventive measures Checking one’s installation for hard-to-predict situations includes spot-checking: Live video. Run a Live Session on a regular basis. Such spot checks offer confirmation that sites have not been vandalized, rendered ineffective by the environment or tampered with by an operator.

  • Page 85: Pan, Tilt, And Zoom (Ptz) Setup

    On Multi-Media units with three or more serial ports, use any port for PTZ. For units that have only two serial ports, Honeywell recommends that PTZ domes be connected to port 2; other serial devices might be assignable only to port 1.

  • Page 86: To Assign And Set A New Ptz Device

    Find out to which serial port on the Multi-Media unit is connected to the PTZ dome(s). The installers connected the Data In port of domes (an RS-485 connector) to either: One of the serial ports on a Rapid Eye unit. The port number for a dome can differ from that of another dome.

  • Page 87: To Enable A Ptz Camera

    To Enable a PTZ Camera Continue or start a Maintenance Session for the Rapid Eye site. Click the Video tab. Click PTZ. See figure 6–2. Select the Enable box. The PTZ boxes and the PTZ controller become available. Note: the Enable box is not available if a PTZ serial device is not assigned.

  • Page 88: Using A Ptz Camera

    Pan, Tilt, and Zoom (PTZ) Setup Table 6–1 PTZ Drivers for Controllers and Domes Driver (name)* Baud (rate) Support for (dome/controller/PIT device) Bossware 19200 PIT device, to which domes are connected. Honeywell Fixed Camera 9600 Honeywell HCU484 Intellibus 38400 ACUIX dome camera Javelin 308 9600...

  • Page 89: Using The Dartboard Control

    System Administrator Guide Using the Dartboard Control Fig. 6–3. Dartboard Control for PTZ camera, Showing Command Feedback. On the PTZ Control, click either Click or Hold. Move the mouse pointer over the dartboard-like control to highlight areas of the dartboard. Each area on the dartboard offers textual feedback in the box, below the control.

  • Page 90: Pulling The Rubber-Band

    Pan, Tilt, and Zoom (PTZ) Setup Pulling the Rubber-Band Fig. 6–4. Dragging the Mouse Pointer in a PTZ Camera Window. On the video image, click and drag the mouse. A line is overlaid on the video. Lengthening the line speeds-up the PTZ camera’s panning or tilting. See figure 6–4. Pan.

  • Page 91: Programming A Ptz Dome Camera

    System Administrator Guide To pan or tilt, move the mouse through the PTZ camera’s window until the pointer changes to a numbered arrow. Click. Figure 6–5 shows the Zonal Mode for panning left. For continuous panning or tilting, click the arrow furthest from the center. To stop continuous panning or tilting, move the mouse through the PTZ camera’s window until the pointer changes to an octagon.

  • Page 92: To Test A Preset

    Pan, Tilt, and Zoom (PTZ) Setup In the Preset Programming area, click the arrow button; see figure 6–7, below. A list appears; by default, it contains “Preset 1”, “Preset 2”, “Preset 3” and so on; in all: 127. Preset 1 may have been already set by an installer, to be used after close of session. See Behavior of PTZ After a Session Closes, p.

  • Page 93: Behavior Of Ptz After A Session Closes

    System Administrator Guide Maintenance Session. Click the Video tab, select a PTZ camera whose presets are to be tested, and click PTZ; the PTZ dartboard controller is displayed. A Live Session. select or add a video stream from a PTZ camera. Click , the "Enable PTZ Control"...

  • Page 94: Support For Rapiddome Ptz Features

    Pan, Tilt, and Zoom (PTZ) Setup Click PTZ. Check if the Enable box shows a checkmark. Post-session behavior cannot be set unless PTZ is enabled. Click the arrow of the When Live Closes box; select a post-session behavior; they are listed in table 6–2.

  • Page 95: Rapiddome Ptz Tours

    System Administrator Guide Preset tours. A “preset tour” recalls a list of PTZ presets. Before setting up a preset tour, someone is needed to setup presets. Privacy zones. Use presets 100 to 127. The video feed is not displayed when a dome is positioned at these presets.

  • Page 96: To Test A Mimic Tour On A Rapiddome Camera

    Pan, Tilt, and Zoom (PTZ) Setup Click PTZ. Check if the Driver is “RapidDome/Orbiter”. If not, this procedure cannot be used. In the “Tour Programming” section, the Mimic Tour is selected by default. See figure 6–10, above. You have the option of selecting which of the four mimic tours you plan to setup. To do so, click the arrow button above the End button.

  • Page 97: Testing A Preset Tour On A Rapiddome Camera

    System Administrator Guide Click PTZ. Check if the Driver is “RapidDome/Orbiter”. If not, the remaining steps in this procedure cannot be used. In the “Tour Programming” section, click Preset Tour (Vector). While a preset tour is being programmed, the RapidDome dome does not move. You have the option of selecting which of the four preset tours you plan to setup.

  • Page 98: Privacy Zones For Rapiddome

    (SW1 to SW4) on the PCB at the base of the dome. Connected the ACUIX dome cameras to a port on the Rapid Eye unit. Notified the Multi SA of the number of the port used on the Rapid Eye unit and the Camera Address used for each ACUIX dome camera.

  • Page 99: Configuring The Intellibus Device For A Rapid Eye Unit

    System Administrator Guide Configuring the Intellibus Device for a Rapid Eye Unit Assign the Intellibus device to the port used by the installers, by dragging its icon from the Unassigned Devices to a "Port n". Figure 6–14 shows the result when Port 4 is used.

  • Page 100: Discovery Of Acuix Dome Cameras

    This Manage Files dialog box shows only the files which are related to ACUIX dome cameras, from among the files stored on the Rapid Eye unit. If there are no *.bin or *.ndg files, the Manage Files dialog box displays an empty list. Fig. 6–15. The Manage Files Dialog Box.

  • Page 101: Downloading A Configuration File To An Acuix Dome Camera

    Close. Closes the Manage Files dialog box. Using LocalView A configuration file for an ACUIX dome camera can also be saved to a Rapid Eye unit, using LocalView. See the context-sensitive Help for LocalView. Downloading a Configuration File to an ACUIX Dome Camera...
  • Page 102 Pan, Tilt, and Zoom (PTZ) Setup On the Serial Devices tab, click the port to which the Intellibus device is assigned. Click Discover to update the table of ACUIX dome cameras. Do one of the following: Select all of the ACUIX dome cameras, by clicking the checkbox in the Name column. See figure 6–14.

  • Page 103: Enhancing Video For Security

    Enhancing Video for Security Event Recording: Configuration Flexibility Use of Event Recording is optional. Using Higher Settings for Video Recorded During an Event Each camera has its own Event Recording values. The settings for live video are independent of settings for continuous recording and Event Recording. Fig.

  • Page 104: Setting Lower Values For Continuous Recording

    Enhancing Video for Security Authorized Configuration Event Recording can be configured by the Multi SA in your organization, or by other operators who have the right to run a Maintenance Session. Caution: Using high values for Continuous Recording can shorten a unit’s video archive to the point of making it unusable.

  • Page 105: Automating Event Recording: Events Of Interest

    Another example: a camera monitoring the access point of a parking lot. When a vehicle reaches the gate and idles waiting for the gate to rise, Event Recording can be used, to make effective use of a Rapid Eye unit's video storage. An Outside World event or a Customer-device event can trigger Event Recording automatically.
  • Page 106 Enhancing Video for Security Fig. 7–3. Example of a Schedule Assigned to a Camera. Video archive A benefit of scheduling the recording of video feeds is that it spares storage on a Multi-Media unit, granting an organization a potentially longer video archive. See Computing the Length of the Video Archive, p.

  • Page 107: Making Use Of A Schedule

    System Administrator Guide Making Use of a Schedule Flexibility: for alarms, a camera, groups of cameras or a response rule You have the option of adding, customizing and deleting a schedule, using "Define Schedules". A schedule can then be assigned to one camera or many, to alarms or to a response. Fig.

  • Page 108: To Assign A Schedule To A Camera, Or Group Of Cameras

    Enhancing Video for Security Customizing the "Default" schedule By default, all of a Multi-Media unit’s cameras and alarms are assigned to the "Default" schedule. Customizing the "Default" schedule can be the quickest way to coordinate a unit for all cameras and alarms.

  • Page 109: To Rename A Schedule

    System Administrator Guide To Rename a Schedule Note that the "Default" schedule cannot be renamed. On the Schedules tab, during a Maintenance Session, click Define Schedules. The tab displays the grid of the "Default" schedule. See figure 7–4. Use the Schedule box to select the customized schedule that you want to rename. Type a name in the Schedule box.

  • Page 110: Holiday And Exception

    Enhancing Video for Security Fig. 7–6. Using a Schedule for Alarms. Settings for Holiday and Exception have higher priority than settings for days of the week. Holiday and Exception. See also How to set events to trigger alarms is explained in Setting an Event to Trigger an Alarm or to Be Logged, on p.

  • Page 111: Adding Holidays And Exceptions

    Specifying a Holiday for the Next Few Years. Continue or start a Maintenance Session for the Rapid Eye site. Click the Schedules tab. Click Holiday/Exception [days]. See figure 7–7. Type a name for the holiday (or exception) in the Name box.

  • Page 112: Event Recording For Video: Scheduling A Response

    Events of interest, such as: Motion in video. Lost video. An input, activated. Data from a POS device. A Honeywell Video Analytics event or alarm. Displaying the Response Panel Used for Making Rules Continue or start a Maintenance Session for the Rapid Eye site.

  • Page 113: Checklist For Setting A Rule In The Response Schedule

    System Administrator Guide Click Response. The panel for making rules and customizing a response is displayed. Authority Setting and customizing rules can be performed by the Multi SA in your organization, or by other operators who have the right to run a Maintenance Session.

  • Page 114: Renaming A Rule

    Enhancing Video for Security Log/ Alarm. You can customize the duration of a response and if the response is Logged or Raises an Alarm. See Managing the Response to a Rule, p. 115. Schedule. You also have the option of selecting a schedule. See Assigning a Schedule to a Response Rule, p.

  • Page 115: Managing The Response To A Rule

    System Administrator Guide Managing the Response to a Rule Response rules offer these options: Stops After Events. Lasts for [15] Seconds. The time can be set from five seconds to 3,600 (one hour). Is As Scheduled. Alarm and Log: to report a response A rule’s response can be set to be logged silently or to raise an alarm.

  • Page 116: Motion Detection

    Enhancing Video for Security Motion Detection Flexibility Using motion detection to log or trigger alarms is optional. Live video and recorded video are not affected by motion detection settings. Fig. 7–11. Motion Detection Configuration. Detection scenarios Motion detection can trigger an Alarm or add entries in a Log, based on motion in one area, or many, of a video feed.

  • Page 117: To Configure Motion Detection

    To Configure Motion Detection Continue or start a Maintenance Session for the Rapid Eye site. Click the Video tab. By default, Record/Motion/Image is selected. For commands, you have the option of using the buttons in the Motion area or the motion commands on a menu.

  • Page 118: To Mask Part Of A Video Feed From Motion Detection

    Enhancing Video for Security Enable Log or Alarm. The log can be used to obtain video from the time(s) when the door is opened, saving a unit operator from having to “spot” video. Red mask and green mask In motion detection, the mask is red and movement behind a mask is ignored. The masking behaves opposite to that of motion search.

  • Page 119: Customizing Detection: Scheduling

    System Administrator Guide Customizing Detection: Scheduling Scheduling alarms. Motion is detected at all times. There may be times when movement may not be of any interest, such as during business hours. These times can be scheduled to not trigger alarms. See Alarms and Scheduling, on p.

  • Page 120: Motion Search

    Enhancing Video for Security Invert mask. Unmasks masked areas and masks unmasked areas. Clear mask. Removes all masking from picture area. Fill mask. Adds masking to entire picture area. Useful as a first step, when most of the image area needs masking.

  • Page 121: Tamper Detection

    To Configure Tamper Detection Continue or start a Maintenance Session for the Rapid Eye site. Click the Video tab. By default, Record/Motion/Image is selected. Select tamper detection. A panel is displayed for configuring tamper detection. See figure 7–14. You have the option of enabling the automatic detection of three types of sabotage: Blind, Blur or Scene Change, singly or in combination.

  • Page 122: Calibration Of Tamper Detection

    Enhancing Video for Security Calibration of Tamper Detection Fig. 7–15. Calibration of Blind-type tamper detection. Detection meter Above each slider for setting the detection threshold of Blind, Blur and Scene Change, a meter shows the tamper detection activity. The meter is green when activity is below the threshold, and red when the activity is above.

  • Page 123: Computing The Length Of The Video Archive

    See table 7–7, p. 128. If a Rapid Eye unit's video archive becomes too short for your needs, try lowering the resolution and frame rates for continuous recording. How to do so is explained in...

  • Page 124: Rapid Eye Storage Estimator

    Scheduling can lengthen a video archive. Fig. 7–16. Storage Estimator. - Use the Rapid Eye Storage Estimator to forecast the length of a unit's video archive. - Combinations of very high values be assigned only to Event Recording.

  • Page 125: Number Of Cameras, Audio

    System Administrator Guide Number of Cameras, Audio Doubling the number of cameras roughly halves the length of a unit's video archive. Table 7–2 Number of Cameras: Effect on the Video Archive* Camera Duration of Video Archive Oldest Available Video (recording) (estimated, camera-day) (rounded to shortest time) 1153...

  • Page 126: Frame Rate For Continuous Recording

    Pan, tilt, and zoom Recording a video feed from a camera that pans constantly requires much more storage. If the duration of your video archive is a concern, Honeywell recommends that you consider if constant panning is necessary to your security needs. See Behavior of PTZ After a Session Closes, p.

  • Page 127: Resolution

    † Default Honeywell settings. ‡ PAL images are larger than NTSC and require more storage. This accounts for a shorter archive. See also For estimate tools by Honeywell, see Rapid Eye Storage Estimator, p. 124. Using Higher Values When Recording Video...

  • Page 128: A Multi-Media Unit's Storage Statistics

    0 days * A frame rate of 30 ips can be used on 1 to 4 cameras. For 9 cameras, 10 ips (max) can be used. Honeywell recommends that high values for recording video be used only for event recording.

  • Page 129: Table 7-8 Storage Statistics For A Multi-Media Unit

    7 days of activity. Estimated Capacity The amount of storage, based on past performance. The number may differ from the estimate obtained using the Rapid Eye Storage Estimator, due to fluctuations in the video signal. The estimated capacity diminishes if the Continuous video...

  • Page 131: Configuring Other Hardware

    Configuring Other Hardware Clearing Storage Purpose Clearing the storage of a Multi-Media unit or of one of its streams is a drastic measure that is irreversible and time consuming: recorded video, sound and data are permanently erased. Clearing streams or storage should be handled with care. Clearing the storage may be needed in the rare cases where a unit is: Disposed of Moved or transferred to another organization.

  • Page 132: Preventing Users From Clearing Storage

    Configuring Other Hardware On the Statistics tab, click Clear Storage. See figure 8–1, above. A password dialog box appears. Either: There is a password on the Administrator account: type that password. There isn’t a password. Do nothing and go to the next step. Click Yes.

  • Page 133: Updating Security On A Multi-Media Unit

    System Administrator Guide Security and unit availability considerations Clearing of a unit’s entire storage or of one of its streams can have a major impact on that site’s security. All recorded video is lost. During the time that a unit is emptied a Multi-Media unit cannot record video, nor send alarms, and so on.

  • Page 134: System Files

    To Download a File from a Multi-Media Unit Continue or start a Maintenance Session for the Rapid Eye site. Click the System Files tab. See figure 8–4. Select a system file in the System Files pane: “system.log”, for example; see Logging System Messages, p.
  • Page 135 Downloading the System.log File from a Multi-Media Unit. Uploading warning An upgrade to a Rapid Eye Multi-Media unit, or its reconfiguration, means uploading new system files to the unit. Only trained View operators should perform uploads on a Rapid Eye Multi-Media unit.

  • Page 136: System Tab In A Maintenance Session

    Configuring Other Hardware Upload more files; repeat steps 3 to 6, as needed. Empty the Temporary Files list; to do so, click Clear. System Tab in a Maintenance Session Road map Each part of the System tab is discussed in turn. Default System data is listed in table 8–2, on p.

  • Page 137: Making The Fault Relay Operational

    System Administrator Guide Making the FAULT RELAY Operational Fig. 8–5. Enabling the FAULT RELAY. On the System tab, add a checkmark to: Enable Status Pulse or to it and Monitor Alarm Reporting. See figure 8–5, above. On the Events tab, click the Outputs subtab. The name of Output 6 has changed to “System Status Pulse”.

  • Page 138: Lan/Wan Communications

    Changing the Internet protocol address, in the IP Address box requires Admin to change the site’s connection information; see Setting up a Connection to a Rapid Eye Unit, p. 29. Table 8–1 Default Network Communications Settings Value* IP Address of Multi-Media unit 172.25.2.1...

  • Page 139: Changing The Maximum Network Data Rate

    Maintenance Session. Using View, continue or start a Maintenance Session for the Rapid Eye site. On the System tab, enable the Regulate Data Rate box and enter a number in the sentence. The default setting is "32". TCP Ports The transmission control protocol (TCP) ports are listed in the Installation Guide, K14390.

  • Page 140: Serial Device: Modem

    Viewing/Changing Modem Settings Continue or start a Maintenance Session for the Rapid Eye site. Please wait until a “System Operational” message appears. Click the Serial Devices tab. Click the “Internal Port - Modem” icon. Boxes appear in the right half of the Serial Devices tab: Baud Rate, Wait for connection, and so on.

  • Page 141: Ppp: Ip Settings Reserved For Modem Connection

    During a dial-up connection, temporary network communications are established between the Rapid Eye site and the PC. A Host IP address for the Multi-Media unit is auto-detected by the Microsoft Dial-Up Networking application in Windows. Different terms are used to describe these communication points;...

  • Page 142: Serial Device: Ptz

    Rapid Eye site, click the Hardware tab. The report includes a serial number of the Multi-Media unit on the Rapid Eye site, the version of software running the Multi-Media unit, date of manufacture and internal hardware used by the unit.

  • Page 143: External Hardware Control Of A Public Display Monitor

    To enable local hardware control of a public display monitor: Using View, continue or start a Maintenance Session for the Rapid Eye site, as explained in Maintenance Session, on p. 51. Click the Monitor Out tab.

  • Page 144: Using Localview As An Additional Public Display Monitor

    Using LocalView As an Additional Public Display Monitor For a better public display of video, Honeywell recommends using a dedicated NTSC (or PAL) monitor, rather than the VGA output used for LocalView. Nonetheless, you have the option of using the VGA monitor displaying LocalView as a public display monitor or as a second public display monitor (in addition to a dedicated monitor).

  • Page 145: Customer Data And Customer-Device Events

    Adding a Customer Device That Sends Data to a Unit Start a Maintenance Session for the Rapid Eye site. Wait until a “System Operational” message appears. Click the Serial Devices tab. Expand New Devices (as needed) to see a Data Input icon. See figure 8–10.

  • Page 146: Adding An Event Rule For A Data-Recording Device

    Configuring Other Hardware Set the communication parameters (Baud Rate, Data Bits, Stop Bit, and Parity Bit) to values recommended by the manufacturer of the device. Ignore the Buffer Size for now, but see Adding an Event Rule for a Data-recording Device, below.

  • Page 147: Search Rule And Regular Expressions: Reference

    System Administrator Guide Search Rule and Regular Expressions: Reference Table 8–6 lists the special characters available for use when making rules in the Rule box. Technical users who know how to use a regular expression (RE) will benefit most from using table 8–6.

  • Page 148: Netpit And Pit Devices

    NetPIT and PIT Devices Support for Protocol Interface Translators Honeywell supports Protocol Interface Translators (PITs) and a networked Protocol Interface Translator (NetPIT), for attaching many serial devices to a Multi-Media unit. Fig. 8–11. Cash Registers, Connected to a Honeywell PIT.

  • Page 149: Multi Audio

    When listening... All sound sources are mixed at a View operator’s station, regardless of the number of sites being monitored at once. Each Rapid Eye site can send up to two channels of audio to a View operator. Audio Hardware Microphones, powered speakers, and so on, need to be connected to a Multi-Media unit;...

  • Page 150: Using Multi Audio

    Configuring Other Hardware Using Multi Audio Monitor and record Click the Enable boxes to enable transmission of sound from point to point and monitor it. Click the Record box to record sound along with the video from the site. You can monitor, record or do both, for each channel.

  • Page 151: To Enable Audio For Use Onsite, By Localview

    System Administrator Guide To Enable Audio for Use Onsite, by LocalView On the Audio Setup tab, add a checkmark to the box for Channel 2 (Right) Used by Site Operator for Local Audio Monitoring. The "channel 2" Enable, Record and name become unavailable; they are not needed for monitoring audio by a LocalView operator.

  • Page 152: Simultaneous Use Of One Unit By Many Operators

    Configuring Other Hardware Simultaneous Use of One Unit by Many Operators Sessions Table 8–7 Maximum Simultaneous Sessions. Session Type View Operators* that can use the Session Live or Live-alarm Retrieval Event Data Alarm Motion 1 † Maintenance * Number of operators that can share the streams that are left from a unit's pool of available streams;...

  • Page 153: Live Video

    System Administrator Guide Live Video Limitation on viewing live video in many Live sessions When live video is monitored, use of live video from cameras from the same group of cameras, cannot total more than 8. The groups of cameras are defined in table 8–9. For example: Let 2 operators view live video from 3 cameras in group C (3 cameras ×...

  • Page 155: Users

    See Default User, on p. 156. However, in organizations with many Rapid Eye operators or units, Honeywell recommends creating user accounts for unit operators. Account users operate Multi-Media units It can be more accurate to refer to account users as “unit operators”; a Multi SA creates accounts so that personnel can operate units.

  • Page 156: Before Creating User Accounts

    Admin software's remote "Administrator" account The Administrator account in Admin software grants a remote operator access to every Rapid Eye unit in your organization. Users of this account can also use every function in Admin and View software.

  • Page 157: User Management

    System Administrator Guide LocalView's local "Administrator" account The Administrator account in LocalView grants an onsite operator access to one Rapid Eye unit in your organization. Users of this account can also use every function in LocalView software. Many users If many users use the system, Honeywell recommends:...

  • Page 158: Local User Management

    … or Admin software In addition, a Multi SA can create Rapid Eye accounts using Admin software while Local User Management is in force. These "standard" Rapid Eye accounts are used to access one or many units remotely, from a PC running View software.

  • Page 159: Setting A Unit To "Central" User Management

    System Administrator Guide Setting a Unit to "Central" User Management While using Admin software to update (or create) a site's definition, click Change…, next to Local User Management is in effect. See figure 9–1. A dialog box appears to confirm setting the site to central user management.

  • Page 160: Language

    Add a password to the account. Type a password in the Password box; type the password again in the Confirm Password box. Change the Language of the Rapid Eye interface for users of that account. Base the user-account on another. Click Rights and site access are based on. The box next to it lists other accounts on your Multi system that can serve as a basis for the group.

  • Page 161: Grouping Accounts

    System Administrator Guide language setting while running View, using the Language command, under Options, on the View menu. Grouping Accounts To create a group of accounts, assign the same user-account to different users. To do so, View operators either: Use an account on based on another. View Operators each have their own account, but the rights, sites and so on, of the accounts are common.

  • Page 162: Creating An Account In Localview

    Users Creating an Account in LocalView Using LocalView, click the Configuration tab. Select User Management. Click Add New User. Type a name in the User Name box. If the name is already used on the unit, you will be asked to use another.

  • Page 163: To Customize The Rights In An Account

    System Administrator Guide To Customize the Rights in an Account Fig. 9–3. Defaults: User Account Rights (1) and Site Access (2). While adding or updating an account, click a box next to a right. See figure 9–3. Adding a checkmark adds the right to the account; remove the checkmark to remove the right. To limit camera access, see To Limit Use of Cameras: Camera Partitioning on p.

  • Page 164: Right To Use Activeye, By Honeywell Video Analytics

    ActivEye sessions can be run: While running View software. After letting the operator run View once, to register his Rapid Eye account, that operator has the option of clicking Start / All Programs / Honeywell Video Analytics - Client / [ActivEye session].

  • Page 165: To Deny Access

    System Administrator Guide To Deny Access Denying access to sites is a security measure that is used against an operator who must be stopped from using Multi-Media units as soon as possible. The account data is preserved. For less severe cases, removing an account may be sufficient; see Removing a User's Account, p.
  • Page 166 Users Select User Management. Select the user that you want to delete. Click Delete. When you are warned that the user is about to be deleted, click Yes to continue or No to cancel. Central User Management When Admin is used to set a unit to Central User Management, LocalView cannot be used to delete user accounts.

  • Page 167: Security For A Multi-Media System

    Officers in your organization can help define how open or secure the Multi system should be. Even in minimal security environments, using passwords for the system and for the default “Administrator” account are highly recommended by Honeywell. See System Password, on p.

  • Page 168: Security Priorities

    Minimal security Minimal security can be appropriate when a Multi system is used by only one person. At the very least, Honeywell recommends that you add a system password (see System Password, p. 172). Limiting the Use of Admin Flexibility in security Like most Multi-Media security features, limiting the installation and use of Admin to the PCs of Multi SAs is optional.

  • Page 169: To Limit Access To Admin Documentation

    When you use the View CD, only a Remote View Operator Guide is copied to the PC hard drive. The guide is in Adobe Portable Document format (PDF). As an added security measure, no one can run Admin or View documentation from the Rapid Eye Multi CDs; one needs to install Multi software before the documentation is available.

  • Page 170: Multi Database Security

    Security for a Multi-Media System clearing of storage; see Preventing Users from Clearing Storage, p. 132. This password, and of any others based on the Administrator account, should be kept secure and changed regularly. User account password. A user’s password can be unique or the same as another user’s, as required by your security policy.

  • Page 171: Sql-Server Option

    System Administrator Guide Protecting the database from copying It is important to protect your Multi db from copying, if only to avoid its use by external unauthorized users, who could also be licensed Multi software users. SQL-Server Option Security option for SQL-Server To add security to a Multi database, your SQL database administrator can setup a SQL login just for Multi users.

  • Page 172: System Password

    Security for a Multi-Media System System Password Flexibility in security Use a system password for units that use a dial-up connection or are on a public network. On a private network, its use may be unnecessary, depending on the security protocols in your organization;...

  • Page 173: Fig. 10–3. Securing A Unit

    Touring Many Sites, the sites with a system password that differs from the current system password will be skipped over. Do not leave an older system password on a Rapid Eye site record or unit, in your CCTV system.

  • Page 174: Changing The System Password, Part 1 (Of 3): Using Admin

    Replacing a Unit, p. 178. When adding a brand new Multi site to your Rapid Eye system, do not use the “LVP" (last valid password) utility, even if you have set a system password. The LVP utility is for dealing with used or replacement Multi-Media units, and for mistakenly...

  • Page 175: Status Report

    Removing a System Password You can remove a system password from either: All of your units globally. If your Rapid Eye system consists of a single Multi-Media unit, you can use this procedure too. Only one of many units. To remove a system password from a unit that needs servicing, while...

  • Page 176: Remove From All Units

    You may need to remove a system password from only one unit in your system, when: Selling the unit to another organization Sending the unit to Honeywell for repair This procedure is one of the longest in this System Administrator Guide.

  • Page 177: System Password Extras

    When there are many Multi-Media units in a Rapid Eye system What you want to avoid when there are many Multi-Media units in your Rapid Eye system, is to avoid changing the system password then updating security on only a few units. Doing so...

  • Page 178: Replacing A Unit

    Troubleshooting new installations before a system password is added Databases using identical system passwords. After a system becomes established and a system password is added to your system, Honeywell does not recommend using many Multi databases. Do not use many databases for the same unit(s) if the Multi dbs use different system passwords.

  • Page 179: To Replace A Unit When A System Password Is In Force

    System Administrator Guide Fig. 10–5. The LVP Utility Is Used only when a Unit Replaces another at a Secured Site. To Replace a Unit when a System Password Is in Force This procedure to replace a unit applies only to replacing a unit at a site that has been defined and is operational.

  • Page 180: Last Valid Password

    Security for a Multi-Media System If the site cannot be accessed You may have left asterisks behind in the Password and Confirm Password boxes. Last Valid Password The scenarios described below are exceptional; they only apply when dealing with re-entry of information in a site definition for used units.

  • Page 181: If A Used Unit Comes From Another Multi System

    10– 6, above. Type the password obtained from the previous owner. For clarity, figure 10–6 shows a one- character password; Honeywell does not recommend using one-character passwords. Confirm the password. Click Save and Close. Using View, start a Maintenance Session, to register the site.

  • Page 182: To Re-Enter A Site Definition For A Unit With A System Password

    Security for a Multi-Media System To Re-enter a Site Definition for a Unit with a System Password When a system password is in use and a site is deleted by mistake, you need a few extra steps to re-enter the site definition. While adding a site (see Adding a Site on p.

  • Page 183: Administrator Password

    Administrator Password The procedure for adding/changing the Administrator account password is similar to the one for adding/changing another user account’s password. After a successful Multi installation, Honeywell recommends that the Multi SA add/change the “Administrator” user account password. Basic security Changing the password to the “Administrator”...

  • Page 184: Rights Of User Accounts

    What you want to avoid The locking out of authorized, legitimate users from the Multi-Media units on your Rapid Eye system is a worst-case scenario that requires many crucial steps, one of which is: knowing the password to the Administrator account.

  • Page 185: Rights Granted And Sights That Can Be Accessed

    System Administrator Guide Admin software is used to set the rights of all user accounts. These rights apply to: Admin Maintenance View Your Multi system administrator also defines the sites that a user is authorized to use including the amount of time that can be spent using sites. Rights Granted and Sights that Can Be Accessed Using Admin, click the User tab.

  • Page 186: Right To Use Admin

    Storage, on p. 131. It also controls the rebooting of Multi-Media units and upgrading files to a Multi-Media unit. Your security officer and Multi SA must exercise vigilance if operators have accounts with enough rights to jeopardize the operation of a Rapid Eye unit.

  • Page 187: Right To Use View

    System Administrator Guide Table 10–3 Maintenance Tasks and Rights of a User Account Right† Needed Task See… Page Modify configuration Time Unit’s Time Zone and Clock System configuration System Tab in a Maintenance Session Video; includes: picture, Cameras motion, PTZ and AGC Serial devices Customer Data and Customer- Device Events...

  • Page 188: Right To Access A Site

    Right to Access a Site A user account grants site access to either all sites or a subset of the sites in your Rapid Eye Multi system. Rights to access sites are modified while adding or updating an account, as explained in the next procedure.

  • Page 189: Limiting The Time That A Unit Can Be Used

    Limiting the Time that a Unit Can Be Used Fig. 10–9. Account's Limit on Session Time, before Needing to Reconnect. Limiting time can be used to prevent users from monopolizing a Rapid Eye site’s maintenance. See figure 10–9, above. To Limit Use of Cameras: Camera Partitioning You can disallow access to some or all cameras at a site.

  • Page 190: High-Security Considerations

    Preventive measures: a short checklist A Multi-Media unit can be set so that performance or security are compromised. To reduce the probability of this, Honeywell recommends that your Multi SA and your security officer check for situations such as the ones in table 10–4.

  • Page 191: Fig. 10–11. Identifying A Camera That Is Not Recording, In A Live Session

    Resetting the time/date. It can become complicated to analyze video “footage” after the time and date of a Rapid Eye unit is changed recklessly. Recordings with incorrect time and date stamps could be of no use to a court of law. You can trace events leading to such abuse, as explained...

  • Page 192: Fig. 10–12. Overriding A Camera That Is Not Recording, Using Event Recording

    Tamper Detection and scheduling short Retrieval sessions on all cameras to spotcheck that Rapid Eye sites are recording as expected. One can also check if the environment has diminished the effectiveness of a site. Verification can supplement tracing of events, as explained in Tracing Events, below.

  • Page 193: Events Defined

    116, Tamper Detection, p. 121. Right to Use ActivEye, by Honeywell Video Analytics, p. 164. can trigger alarms. Connecting a unit to sensors for fire, water and so on, can also manage such events. Customer-device event. Messages from a cash register, card swipe and so on, that can be sent to a Multi-Media unit.

  • Page 194: Setting An Alarm

    To Set an Event to Report an Alarm Start a Maintenance Session for the Rapid Eye site. Please wait until the “System Operational” message appears. Depending on the type of event that you want to set, either: Click the Events tab. More tabs appear. Select a smaller tab (Session, System, and so on) that lists the event that is to be set as an alarm.

  • Page 195: Logging An Event

    Fig. 10–15. A Multi-Media Unit Can Log an Event without Sounding an Alarm. Start a Maintenance Session for the Rapid Eye site. Please wait until the “System Operational” message appears. Depending on the type of event that you want to set, either: Click the Events tab.

  • Page 196: Event Reference

    1 to 16 is booting Video: signal unlock, cut cable, hardware failure in a Rapid Eye cameras 1 to 16 Multi Multi-Media unit, faulty camera… Can be momentary. Video: lock † , cameras 1 a buggy camera;...

  • Page 197: Tracing Events

    Multi-Media Unit event? When you suspect that: natural causes, operator error or misuse of your Multi system may be compromising the effectiveness of a Rapid Eye site, you can trace a View Operator event or a Multi-Media Unit event.

  • Page 198: Event Session: To Search The Log Of Events

    Security for a Multi-Media System Operator error. Tracking critical operator actions that result in missing video images, can help when unidentified problems start occurring and you suspect operator error. Fig. 10–16. Events Caused by a Multi-Media Unit or a View Operator. Who can trace a Multi-Media Unit event or a...

  • Page 199: To Input Times And Dates

    System Administrator Guide Enter a date and time in the From and To boxes. Use of these boxes is explained in the next procedures. Click Start to search. In the Results pane, select an item. To obtain video from the time of the item, click Video. For context, video starts five-seconds before the time of the event.

  • Page 200: To Set The Date Of A Retrieval Using The Calendar Utility

    Security for a Multi-Media System To Set the Date of a Retrieval Using the Calendar Utility In the Stream List dialog box, display the calendar utility by clicking the arrow next to the date box. Click a date in the calendar. To go to another month, click the arrow keys next to the month/year heading in the utility.

  • Page 201: A Multi-Media Alarm Station

    System Administrator Guide A Multi-Media Alarm Station Flexibility in security Like most Multi-Media security features, use of an alarm station is optional. Purpose An alarm station is a PC that is designated to receive alarms first, from one or more Multi-Media units.

  • Page 202: Ppp Connectivity

    Dial-up Technical Note, p. 40. Unit connecting by dial-up to alarm station’s modem. To automate the process of a Rapid Eye Multi-Media unit sending alarms to View over telephone lines, use Admin to enter the PPP user name and password for a PC, in the definition of an alarm station.

  • Page 203: Denying Access

    Right to Access a Site, p. 188. Outside hackers To prevent someone who has a copy of Multi software outside of your organization, from accessing your Rapid Eye sites: change your system password, as explained in System Password, on p. 172.

  • Page 204: To Deny Access To A User Of Your Multi System

    To Stop a Session on a Networked Multi-Media Unit Purpose When unauthorized use of a Rapid Eye site is identified, you may need to stop a user in session. Using Admin, click the User tab. Double-click the name of the user who must be stopped. The Update user dialog box appears.

  • Page 205: Removing Multi-Media Software

    Click Control Panel. Double-click Add/Remove Programs. On the Install/Uninstall tab, use the scroll bar to help locate the Multi program. Select either: Rapid Eye Multi Admin and View [version number]. - or - Rapid Eye Multi View (version number may vary).

  • Page 207: Multi-Media Alarm Stations

    Multi-Media Alarm Stations Overview Flexibility in security Like most Multi-Media security features, use of alarm stations is optional. A Multi-Media alarm station can receive alarms from one Multi-Media unit or many. Fig. 11–1. A Multi-Media Unit Can Send Alarms to a Specific PC. Customizing a PC to be an alarm station Admin is used to designate a PC as an alarm station.

  • Page 208: Operator Needs

    RAS server’s telephone number and IP address of the networked PC used as an alarm station. Honeywell recommends that Multi SAs check if their organization allows the type of connection they plan to use. For example, your organization may not allow connecting by modem to a PC on its network if this bypasses a firewall.

  • Page 209: Adding An Alarm Station: Name And Reports

    System Administrator Guide Adding an Alarm Station: Name and Reports Using Admin, click the Alarm stations tab. To start adding an alarm station, display the Add Alarm station dialog box. Either: Click on the toolbar. Click Add on the Actions menu. Type a name in the Station Name box.

  • Page 210: The Ppp Fields In An Alarm Station's Definition

    Multi-Media Alarm Stations Table 11–2 Connection Information Needed for a Rapid Eye site to an Alarm Station To Setup Alarm Station Using … A Multi SA Needs … identical dial-up calls to alarm station’s modem from The alarm station’s: Multi-Media units reporting to it...

  • Page 211: Network Connection To An Alarm Station

    System Administrator Guide Network Connection to an Alarm Station Your Rapid Eye site might not need this type of connection to an alarm station. For other means of connecting to an alarm station, see table 11–2 on p. 210. Fig. 11–2. Over a Network, Alarm's Are Sent to an Alarm Station’s IP Address.

  • Page 212: Fig. 11–3. Receiving Alarms From A Multi-Media Unit, Over A Wan Or The Internet

    Multi-Media Alarm Stations The Internet To another segment of the same LAN. Fig. 11–3. Receiving Alarms from a Multi-Media Unit, over a WAN or the Internet. IP Addresses The key is to configure a router to translate and map the Callbacks source IP port. The Network Administrator of the destination’s LAN can supply a Multi SA with the “Outside”...

  • Page 213: To Prepare A Multi-Media Unit For Nat, Using Admin

    System Administrator Guide Fig. 11–4. Connecting through a WAN to a Multi-Media Alarm Station on a LAN. To Prepare a Multi-Media Unit for NAT, Using Admin Using Admin software, configure the connection to an Alarm Station. Assign the router’s outside IP address to the NAT Source Port Callbacks box.

  • Page 214: Dial-Up Connection To An Alarm Station

    Multi-Media Alarm Stations Table 11–3 Router Mappings: Example for Unit Callback to Alarm Stations Admin setting to: destination Network device: mappings NAT Port Router’s Outside IP Physical Port Inside IP (to network router) (network constant) (unit & firewall) (alarm station) alarm station “C”...

  • Page 215: To Setup A Dial-Up Connection To An Alarm Station

    System Administrator Guide To Setup a Dial-up Connection to an Alarm Station Fig. 11–6. Area Code Input Is Needed to Reach a Multi-Media Alarm Station. While running Admin software to add or update an alarm station definition (as explained in Adding an Alarm Station: Name and Reports, p.

  • Page 216: Entering Area Codes In Site And Alarm Station Definitions

    (“1” by default + an area code) to make the call. The rule is illustrated in figure 11–7. Long distance or local, Honeywell recommends that you enter long distance codes for alarm stations and for Rapid Eye sites. The software can compare the phone numbers more easily that way, suppress their display automatically as needed, and avoid processing an error.

  • Page 217: Customizing A Dial-Up Connection To An Alarm Station

    System Administrator Guide Table 11–4 Area Code Matching, for Site and Alarm Station Multi-Media Unit Alarm Station (Chicago*) Match Result enter: 773 (Chicago) enter 773 (Chicago) OK: 555-1212 enter: 773 (Chicago) code not entered OK, local: 555-1212 enter: 701 (Fargo) enter: 773 (Chicago) OK: 1 773 555-1212 (Fargo) code not entered...

  • Page 218: Fig. 11–9. Customizing The Dial-Up To An Alarm Station In The Site's Definition

    Dialing speed, by using a delay code - or - Telephone exchange, at the Rapid Eye site or at the alarm station. A copy of the telephone number in the alarm station definition is available for customization at each site definition, in its Report Alarms to these Alarm Stations pane. For example, in figure 11–9, long distance and Chicago area codes “1 773”...

  • Page 219: To View "Update Station To Call In Case Of Alarms

    A telephone exchange might be a component in the connection chain between a Rapid Eye site and an alarm station. Find out if your system has an exchange at the Rapid Eye site, at the alarm station, or at both ends.

  • Page 220: To Delay The Extension Suffix

    Fig. 11–10. International Prefixes for Use of Rapid Eye Software in North America. The prefixes are used for units that dial-up to alarm stations. Your Rapid Eye site might not need this type of customization to its dial-up connection to an alarm station. For other means of connecting to an alarm station, see table 11–2, p.

  • Page 221: To Change Long-Distance Prefixes

    11–10 shows the default prefix values. To Change Long-distance Prefixes Fig. 11–11. International Prefixes for Use of Dial-up in Rapid Eye Software. Long distance prefixes affect only connections from units to alarm stations. Connections from View to units are not.

  • Page 222: Ras Connection To An Alarm Station

    RAS Connection to an Alarm Station Fig. 11–12. A Multi-Media Unit Can Send Alarms through a RAS Server. In a nutshell A Rapid Eye site may need to connect to a remote access service (RAS) server to reach a Multi alarm station. Figure 11–13 shows a telephone number to a server’s modem.

  • Page 223: To Setup A Connection To A Ras Server

    Alarms are sent to port 10,003. This port should be left open in your organization’s firewall, for the sockets used by Multi alarms. Your Rapid Eye site might not need this type of connection to an alarm station. For other means of connecting to an alarm station, see table 11–2, p. 210.

  • Page 224: Making An Alarm Station Operational

    Multi-Media Alarm Stations Customizing a RAS dial-up To customize a RAS dial-up (irregular or toll-free use of long distance codes, and so on), use the same procedures and suggestions as indicated in sections Customizing a Dial-Up Connection to an Alarm Station International Dial-up, above.

  • Page 225: Disconnection Note

    System Administrator Guide Disconnection Note When alarms are in progress Closing View or disconnecting a session after a successful alarm callback voids that callback. This can occur due to: power failure, user action and so on. You can still view the alarms in an alarm session.

  • Page 226: To Trace The Unit Sending The Alarm

    A Multi SA can consult the alarm log. Precaution Before de-listing a Multi-Media unit or Multi unit from a Multi-Media database, Honeywell recommends that your Multi SA use Admin software to remove Alarm Stations listed in a site To Set a Site to Not Report to a Specific Alarm Station, next.

  • Page 227: Touring Many Sites

    Purpose A Rapid Eye Multi system can be set to show all of the video and data from a series of sites, one site at a time, automatically. This a common use of a CCTV security system. Admin is used to setup one or more tours.

  • Page 228: Adding A Site Tour

    Touring Many Sites Adding a Site Tour Using Admin, click the Tours tab. To display the Add Tours dialog box, either: Click on the toolbar. - or - Click Add on the Actions menu. Type a name in the Tour Name box (see figure 12–1). In the Add Tour/Update Tour dialog box, click in the “Sites that are part of this Tour”...

  • Page 229: Customizing A Tour

    System Administrator Guide Fig. 12–2. The Default Amount of Time for a Tour of each Unit. Customizing a Tour Purpose For each tour, you have the option of specifying: The order in which sites are toured The time spent at each site - and - The connection to be used to reach the site.

  • Page 230: To Change The Time Spent At A Site, During A Tour

    Touring Many Sites To Change the Time Spent at a Site, During a Tour Fig. 12–3. Customizing the Amount of Time that a Multi-Media Unit Is Toured. If you are already in the Update Tour dialog box (from the previous procedure), skip to step 3.

  • Page 231: Removing A Tour

    System Administrator Guide To display the Update Tour dialog box, do one of the following: Double-click the name of the tour you need to customize. - or - Select the tour that you want to customize; then: either click on the toolbar, Update on the Actions menu, or press the F12 key.

  • Page 233: Alarm Log

    Alarm Log During an alarm session, a record of the event that caused the alarm is entered in the Alarm Log of the Multi central database (Multi db). Viewing the Log Fig. 13–1. Alarm Log. The alarms produced in the last 24 hours are listed when the log is opened. The log can appear to be empty.

  • Page 234: Sorting The Log

    Sorting the Action Time column might not list items in the chronological order that you expect. Log Honeywell recommends that the Short Date Style in Microsoft Windows be set to “yyyy/mm/dd” or similar date input (such as “yy-mm-dd”). What matters most is that a sequence of “year, month, day”...

  • Page 235: Filtering The Log

    System Administrator Guide Filtering the Log Fig. 13–3. Filtering the Alarm Log. Only alarms produced in the last 24 hours are listed when the log is opened. The log can appear to be empty. Earlier alarms can be viewed by filtering. Archiving the Log You can copy a selection of alarms to a text file.

  • Page 236: Removing Log Items

    Alarm Log Removing Log Items To Delete Alarms While viewing the log (as in Viewing the Log, above), select the alarms that you want to delete. You can select more than one alarm by pressing the Ctrl or Shift keys while clicking on alarms in the list.

  • Page 237: Multi Database

    Multi db to the PC. Database creation Creating a database is a rare event that may be needed as little as once or twice during the life of your Multi-Media system. Honeywell supports two Microsoft database engines: Access and SQL- Server. MinAdmin Your Multi SA has the option of supplying a Multi db that offers a limited Administrator account to run MinAdmin software.

  • Page 238: Starting Admin

    Fig. 14–2. Admin Icon on the Windows Desktop. To Start Admin On your desktop, either: Click Start, point or click to: Programs, and then Rapid Eye Multi. Click Rapid Eye Multi Admin. Double-click the desktop icon for Admin. Then, either: Obtaining a Multi Db, p.

  • Page 239: Using The Default Multi Db

    Password none Microsoft Access selected database path to installation folder; by default it is C:\Rapid Eye Multi [version number] database name REMCentral.mdb, a Multi database file in the folder where Admin was installed. Contrasting Db Engines Quick contrast of database templates Microsoft Access.

  • Page 240: Using Another Db: Converting

    Converting a Multi database from SQL to Access A SQL Server database can hold many more alarms than an MS-Access database. To convert a SQL database to an Access format, Honeywell recommends removing alarm data from the SQL database beforehand.

  • Page 241: Impact On View

    Creating a Multi db is a rare occurrence. Only one Multi db is needed for all of the Rapid Eye sites in your system. Honeywell recommends using the default REMCentral.mdb if you plan to use only one Multi database. The installers of your system may have already created a Multi db to test the installation.

  • Page 242: Naming Restriction

    Though you can create another Multi db at any Admin log on, there is no need to do so. The Multi db name is usually left unchanged during regular use of Admin. Only one Multi db is needed for all of the Rapid Eye sites in your system. Naming Restriction Multi db naming restriction When choosing a name for your Multi db, there are restrictions.

  • Page 243: Sql-Server Template

    System Administrator Guide Click OK. The Create Database window appears; see fig. 14–4, above. Note that “Create empty database” is selected. Click OK. The Admin window appears. A default site is listed on the Sites tab. There is an “Administrator” user listed on the User tab. Database naming: restrictions Do not use: (a) a name that you will need for a user of that Multi db;...

  • Page 244: Using Admin To Create A Sql-Compatible Multi Database

    Multi Database Type this code, including the commas: sp_attach_db 'Multi', 'C:\MSSQL7\Data\Multi.mdf', 'C:\MSSQL7\Data\Multi.ldf' Execute the code by pressing F5, or using the “Execute” command. Using Admin to Create a SQL-compatible Multi Database Before using Admin to connect to a SQL-Server server, your SQL database administrator provides you with: A SQL account and password.

  • Page 245: Db Based On Another

    System Administrator Guide Db Based On Another Similarities To copy a Multi db, use the Admin - Logon window as a database tool. The procedure is similar to creating an empty Multi db. The Create Database window is used to select a “model” Multi db (see step 3 in fig. 14–5, below). You need an account and password to the model database to log on to the copy of the Multi db.

  • Page 246: Renaming A Multi Db

    Multi Database Step 2 for making a copy of a db is not obvious. Your usual account may not work in the database that you plan to copy. If you use the database’s “Administrator” account, the password may differ from the “Administrator” account in the Multi db that you usually use.

  • Page 247: Upgrading A Multi Db

    System Administrator Guide Fig. 14–6. Options for Generating a MinAdmin Multi Db Template. You can produce *.DAT files for MinAdmin users. Use of the .DAT file and the template is discussed in the MinAdmin User Guide. Upgrading a Multi db Upgrades from v4 to v5 are automatic You don’t have to know what version of Multi software you are upgrading, only that a message appears for upgrades from earlier versions of v2 or v3 software, as explained in the next...

  • Page 248: Producing A Local Database

    Multi Database After installing the upgrade to View, move every [user].mdb file (that you located in step 1) to the latest installation folder. Start View. As each user logs on for the first time to the upgraded View, a dialog box appears stating that the local database needs an upgrade.

  • Page 249: View: Setting The Db

    System Administrator Guide To log on to Admin, use either: (a) the Administrator account, or (b) an account with the “Use settings from Administrator” property. The “first use” exception On first use, you are offered an empty, default Multi database. To obtain a Multi central database, Obtaining a Multi Db on p.

  • Page 250: Refreshing A Local Database

    Multi Database The PC can run Admin or View. View’s Log On window automatically displays the database selected to run Admin. Leave a checkmark in the checkbox next to The Central database is accessible from this PC. You should uncheck this box after one successful logon only if a PC is stand alone or mobile. Leave or type your user account name in the User ID box.

  • Page 251: Deleting A Database

    System Administrator Guide Click on the View toolbar. - or - Click the Refresh command on the View menu. If procedure To Refresh a Local Database while Running View fails, see your Multi SA. Deleting a Database You can delete a Central database at any point. Note that after deleting a Central database, users can still connect to sites, using their local database.
  • Page 253 (the Customer), personally, on a non-exclusive and non-transferable basis, to use the software product in object code form for its own use solely in the Honeywell Product in which the software was embedded. This product may contain programs licensed by other suppliers that are integrated into the product, with such licensed programs to be subject to the terms and conditions of this agreement.

  • Page 255: Index

    223; local call across area codes, 219; long access point. See password, access point distance call in an area code, 219; modifying account for a user, Rapid Eye unit. See Multi-Media phone number of..., 49; multiple, 224; notification unit operator, account speed, 201;...
  • Page 256 (to alarm station): defining (table), 209; DHCP: Site Name, 32; without DNS, 33 information needed (table), 210; using RAS, 222 dial-up connection (to Rapid Eye site): area code connection (to Rapid Eye site): auto-naming example challenge, 39; delay dial speed, 219, 220; fooling (table), 46;...
  • Page 257 115; rule, 112; rule description, 113; schedule, 115 human resources officer, 167 explosion, motion detection, 117 external controller, PTZ, 86 image quality (compression): Rapid Eye unit, 126 external modem: to set, 141 images per second (ips), 70 individual, identifying. See security, presence or identification...
  • Page 258 Index maintenance session: for system password, 174; how to start..., 51; right, modify configuration, 186; right, Kalatel domes, 93 security, 186; right, system settings, 186; scheduling tasks (table), 62; security risk, 203; Kalatel PTZ driver/Cyberdome, 88 tasks (table), 187, 191; user account rights (table), KD6.
  • Page 259 134; identification, common, 31; DHCP, 32; network address 136; moving, 131, 132, 138; removal, and translation (NAT), 37; Rapid Eye site, 138; Rapid removing system password, 176; removing system Eye site, default (table), 38 password, 176; removing system password from all, 176;...
  • Page 260 , 32 user. See user password; using text securely in, Rapid Eye Active Alert unit, 20 passwords, 170 Rapid Eye unit user. See Multi-Media unit operator pasting a password, 170 RapidDome, 88 Pelco P/D PTZ driver/dome, 88 RAS server: in connection definition, 44; need to use, 45;...
  • Page 261 153 security: additional, 168; Administrator password, 183; alarm log (table), 236; alarm notification, 201; site (Rapid Eye): denying access, 185; limit access, alarm use, 195; basic, 183; before adding users, using user account, 188; not protected, 175;...
  • Page 262 Multi, technical support technical support, Multi-Media, 135 vandalism. See security risk and also tamper detection technical support, Rapid Eye, 22, 56, 59, 129, 136, 169, 173, 181, 191, 192 vermin, 117 Template, Generate for MinAdmin, 246 Video Analytics: trigger for event recording, 112 test pattern, 143 video archive: 24/7, 125;...
  • Page 263 System Administrator Guide zonal mode, PTZ, 89, 91 zoom. See PTZ Document 800-02325 Rev A 07/08...
  • Page 264 +1.800.796.CCTV (North America only) HVSsupport@honeywell.com © 2008 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell Video Systems. The information in this publication is believed to be accurate in all respects.

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