Cisco TelePresence Administrator's Manual page 6

Grey Headline (continued)
What's in this manual?
What is FindMe? ..................................................... 146
How are devices specified? ..................................... 146
Process overview .................................................... 146
Who must do what before FindMe can be used? ....... 146
Recommendations when deploying FindMe .............. 146
Enabling FindMe on the Cisco VCS .................................147
Configuring FindMe ..................................................147
Caller ID ............................................................147
Device creation message ...................................147
Searching for FindMe accounts ......................................147
Principal devices ............................................................147
FindMe™ user guide ........................................................... 148
About FindMe ............................................................... 148
FindMe user accounts ............................................. 148
Individual versus group FindMe ............................... 148
Accessing the FindMe home page ................................. 148
Configuring your FindMe user account ............................ 149
FindMe home page ................................................. 149
Defining device details ............................................ 150
Defining location details .......................................... 151
Provisioning (Starter Pack) .................................................. 152
Configuration ................................................................ 152
TMS Agent.......................................................................... 153
Overview ...................................................................... 153
FindMe™ ................................................................ 153
Device Provisioning ................................................. 153
TMS Agent account passwords ................................ 153
Maintenance
Upgrading software components ......................................... 155
Overview ...................................................................... 155
VCS software components ...................................... 155
Prerequisites .......................................................... 155
Backing up before upgrading ................................... 155
Overview and System
Introduction
status configuration
D14049.08
November 2010
Upgrading and option keys ...................................... 155
Installing and rebooting ........................................... 155
Upgrade procedure ....................................................... 156
Upgrading using secure copy (SCP/PSCP) ................ 156
Downgrade procedure ................................................... 156
Option keys ........................................................................ 157
Adding option keys using the web interface .................... 157
Adding option keys using the CLI ................................... 157
Security certificates ............................................................ 158
Enabling security .......................................................... 158
Trusted CA certificate .............................................. 158
Server certificate data ............................................. 158
Advanced account security .................................................. 159
Prerequisites .......................................................... 159
VCS functionality: changes and limitations ............... 159
Enabling advanced account security .............................. 159
Login accounts ................................................................... 160
Account authentication configuration ............................. 160
Administrator accounts ................................................. 161
Default administrator account ................................. 161
Additional administrator accounts ............................ 161
Administrator password security .............................. 161
Maintaining administrator accounts ............................... 161
Maintaining user accounts ............................................ 162
Creating user accounts ........................................... 162
Managing user accounts ......................................... 163
Configuring devices and locations ...................... 163
Configuring principal devices ............................. 163
Changing an account's password ....................... 163
Administrator and user groups ....................................... 164
Configuring administrator groups ............................. 164
Configuring user groups........................................... 164
Account authentication using LDAP ................................ 165
Configuring LDAP server settings ............................ 165
Cisco VCS Zones and Clustering and
configuration neighbors peers
System administration access............................................. 167
Backup and restore ............................................................ 168
System snapshot ................................................................ 169
Incident reporting ................................................................170
Tools ...................................................................................172
Restarting, rebooting and shutting down ...............................174
Restoring default configuration .............................................175
Password encryption ............................................................178
Call Bandwidth Firewall
processing control traversal
6
CISCO TELEPRESENCE VIDEO COMMUNICATION SERVER
ADMINISTRATOR GUIDE
TLS encryption and CRL checking ............................ 165
Root account ................................................................ 166
Changing the root account password ....................... 166
Accessing the root account over SSH and Telnet ...... 166
Resetting passwords .................................................... 166
Overview ...................................................................... 167
Security considerations ........................................... 167
Configuring administration access ........................... 167
Administration session timeout ............................... 167
Creating a backup of your VCS data ............................... 168
Restoring a previous backup ......................................... 168
Creating a system snapshot .......................................... 169
Warning: privacy-protected personal data ..................170
What information does the report contain? .....................170
Viewing incident reports .................................................171
Sending incident reports manually ..................................171
Removing sensitive information from the report ........171
Sending incident reports automatically ...........................171
Check pattern ................................................................172
Locate ...........................................................................172
Port usage .....................................................................173
Local VCS inbound ports ..........................................173
Local VCS outbound ports ........................................173
Remote listening ports .............................................173
Configuration items reset by DefaultValuesSet level 3 .....175
Configuration items reset by DefaultValuesSet level 2 .....176
Applications Maintenance Appendices