Contacting Customer Service - Cisco 6503 - Catalyst Firewall Security Sys Installation Manual
Installation guide
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Also See for 6503 - Catalyst Firewall Security Sys:
- White paper (19 pages) ,
- Product bulletin (6 pages) ,
- Supplementary manual (3 pages)
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Appendix E
Troubleshooting
Contacting Customer Service
If you are unable to solve a startup problem after using the troubleshooting suggestions in this chapter,
contact a customer service representative for assistance and additional instructions. Before you call, have
the following information ready to help your service provider assist you as quickly as possible:
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OL-5781-08
Date you received the switch
Chassis serial number (located on a label on the right of the rear panel of the chassis)
Type of software and release number
Maintenance agreement or warranty information
Brief description of the problem
Brief explanation of the steps you have already taken to isolate and resolve the problem
Contacting Customer Service
Catalyst 6500 Series Switches Installation Guide
E-7
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Table of Contents
Troubleshooting
