Troubleshooting With The User Log; Logging System; Copying The User Log To An External Source; How To Copy The User Log To An Internal Location - Cisco SCE 1000 Installation And Configuration Manual

Troubleshooting with the User Log

Troubleshooting with the User Log
The user log is an ASCII file that can be viewed in any editor. It contains a record of system events,
including startup, shutdown and errors. You can use the Logger to view the user log to determine whether
or not the system is functioning properly, as well as for technical support purposes.
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Logging System

Events are logged to one of two log files. After a file reaches maximum capacity, the events logged in
that file are then temporarily archived. New events are then automatically logged to the alternate log file.
When the second log file reaches maximum capacity, the system then reverts to logging events to the
first log file, thus overwriting the temporarily archived information stored in that file.
Basic operations include:
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Copying the User Log to an External Source

You can view the log file by copying it to an external source. This command copies both log files to any
external host running a FTP server.
From the SCE 1000# prompt, type logger get user-log file-name
Step 1
ftp://username:password@ipaddress/pathand press Enter.
The SCE 1000# prompt appears.

How to Copy the User Log to an Internal Location

You can view the log file by copying it to disk. This command copies both log files to the local SCE
platform disk.
From the SCE 1000# prompt, type logger get user-log file-name target-file name and press Enter.
Step 1
The SCE 1000# prompt appears.
Cisco SCE 1000 2xGBE Installation and Configuration Guide
8-14
Logging System, page 8-14
Generating a File for Technical Support, page 8-16
Copying the User Log to an External Source, page 8-14
How to Copy the User Log to an Internal Location, page 8-14
Viewing the User Log, page 8-15
Clearing the User Log, page 8-15
Viewing the User Log Counters, page 8-15
How to View the Non-volatile Logger Counters For Both the User Log File and the Debug Log File,
page 8-15
How to View the Non-volatile Counter For the User-file-log Only, page 8-16
Chapter 8 Troubleshooting
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