Ordering Parts - GE Mark VIeS System Manual

12.3 Ordering Parts

To order renewals and spares (or those not under warranty), contact the nearest GE Sales or Service Office or an authorized
GE Sales Representative, or contact the Parts Super Center.
Parts Super Center:
• Phone: 877-903-1151
• Online: https://www.partssupercenter.com/contact-us
Prior to ordering a replacement part:
• Determine if the part is under warranty
• Identify the part
• Refer to the Mark VIeS Functional Safety Systems for General Market Volume I: System Guide (GEH-6855_Vol_I), the
section Component Part Numbers.
Control system electronics are identified by a 12-character alphanumeric part number and a single revision letter. When
ordering, be sure to include the complete part number and revision letter. All digits are important when ordering or replacing
any device. The factory may substitute newer versions based on availability and design enhancements; however, GE ensures
backward compatibility of replacements.
Many IS2xx board and module part numbers are being replaced with IS4xx forms, indicating their potential to be RoHS
certified. There is no difference in functionality, although there may be differences in appearance. For example, while IS2xx
parts are typically constructed of green circuit boards with black enclosures, IS4xx parts are typically constructed of blue
circuit boards with blue or silver enclosures.
IS4xx parts are compatible with and interoperable with IS2xx parts. ToolboxST does not need to be updated to accept IS4xx
parts where equivalent IS2xx parts are already supported.
484 GEH-6855_Vol_II GEH-6855_Vol_II Mark VIeS Functional Safety Systems Volume II
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