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T
ROUBLESHOOTING
Diagnostic tools
Additional diagnostic tools are available through the imagePRESS Server Functions menu on
the copier touch panel. These tools include Video Diagnostics and Test E-mail.
Video Diagnostics
If you suspect that there may be a problem with the copier interface board (for example, the
print quality of output is poor), you can run Video Diagnostics to make sure the copier
interface board is installed properly.
T
V
D
O RUN
IDEO
IAGNOSTICS
1. On the copier touch panel, touch the arrow button.
2. Touch the Printer button.
3. Touch the Printer Status/Settings button.
4. Touch the Functions button.
5. Touch Run Diagnostics, and then touch Video Diagnostics.
If the screen displays the message "Video diags passed," the copier interface board is installed
properly.
6. If the screen displays the message "Video diags failed," then:
• Power off the imagePRESS Server and open the system (see
• Reseat the copier interface board and reassemble the system (see
• Power on the imagePRESS Server and run the test again. If the test still fails, you may need
to replace the copier interface board.
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67).
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