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Symptom
Color quality is
not consistent.
(Continued from the previous
page)
T
ROUBLESHOOTING
Possible cause
Printing (continued)
Loose or faulty cable connections, or
problem with the copier interface boards
Suggested action
1. Recheck the copier interface cables and connections at
the back of imagePRESS Server and the copier (see
page
36).
2. Reboot the imagePRESS Server.
3. Run the Video Diagnostic (see
– If the test fails, follow the suggested actions on
– If the test passes, continue with the suggested actions
below.
4. Reinstall system software.
5. Replace the copier interface cables one by one.
6. Replace the copier interface board.
7. Replace the motherboard.
167
page
172).
.
page 172
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