Samsung CLX-9350ND Service Manual page 465

● Code :
S5-3111
● Symptom / Cause :
USB communication error between OPE and Main bo
● Troubleshooting method :
1. Did you replace the HDD/Video/Engine board?
Yes : Update the firmware for the new board. (Refe
2. Is the problem occurred after updating the firmware
Yes :
A. Print the configuration report and check the fir
B. If all software version are not normal, update
C. If the problem persists, replace the defective d
3. Check that the Main FW is normal.
A. If printing is unresponsive after executing networ
B. If printing is normal, check that you can connect
C. If you can connect Web UI, go to No. 4.
D. If you can't connect Web UI, go to No. 5.
4. Check the connection between OPE and Video boa 4. Check the connection between OPE and Video boa
A. Replace the connector between Video board and
B. Replace the USB Hub board.
C. Replace the OPE board.
5. Replace the Video board.
● Replacement part
- JC92-02150A : PBA-MAIN (CLX-9350ND)
- JC92-02235A : PBA-MAIN (CLX-9250ND)
Service Manual
CLX-9250/9350 series
7. Troubles shooting
● Error message :
:
UI System Failure # #S5-3111 : Turn off then on.
ard of SET.
r to chapter 5. Firmware upgrade)
e?
rmware version.
the firmware again.
device. (HDD / Video board / Engine board)
rk printing, go to No.5
Web UI.
ard. ard.
d USB Hub board.
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