● Code :
A1-2311
● Symptom / Cause :
1. Magenta OPC motor is broken.
2. The relative connector is disconnected.
3. Deve joint board and main board are defective.
4. Even it was ready, it does not working.
5. After starting, it is not reached at ready state.
● Troubleshooting method :
1. Enter the diagnostic mode. Select the test routine.
Execute the Magenta OPC BLDC motor test. If the
2. If the problem persists, remove the rear cover.
3. Open the Main board plate.
4. Remove the Magenta OPC BLDC motor and one o
Install the removed Magenta OPC BLDC motor to O
Execute the Magenta OPC BLDC motor test on dia
K
5. If the motor doesn't work, replace the Magenta OPC
6. If the motor works, check the connection
7. Replace the Deve joint board or engine board.
● Replacement part
- JC31-00123A (MOTOR BLDC)
- JC92-02152A (DEVE-JOINT)
- JC92-02129A : PBA-ENGINE (CLX-9350ND)
- JC92-02239A : PBA-ENGINE (CLX-9250ND)
Service Manual
CLX-9250/9350 series
7. Troubles
● Error message
Actuator Motor Failu
of the OPC BLDC motors.
C
M
7-1
shooting
:
ure #A1-2311: Please open/close door.
motor works, check the connection.
OPC BLDC position.
agnostic mode.
Y
C BLDC motor.
19
SAMSUNG ELECTRONICS